18 - Recovery
R
ECOVERY
If you are having trouble with your computer, and the frequently asked
questions (
see Frequently asked questions on page 66
) do not
help, you can 'recover' your computer - i.e. return it to an earlier state.
This section describes the recovery tools available on your computer.
Packard Bell provides
Packard Bell Recovery Management
, which
allows you to create a
recovery backup
, a
drivers and applications
backup
, and to start recovery options, either using Windows tools, or
the recovery backup.
Creating a recovery backup
To reinstall from a USB storage drive, you must first create a recovery
backup. The recovery backup includes the entire original contents of
your computer’s hard drive, including Windows and all factory-loaded
software and drivers. Using this backup will restore your computer to
the same state as when you purchased it, while giving you an option
to retain all settings and personal data.
Note
Packard Bell Recovery Management is only available with a pre-installed
Windows operating system.
Important
We recommend that you create a Recovery Backup and Drivers and
Applications Backup and as soon as possible.
In certain situations a full recovery will require a USB recovery backup.
Note
Since the recovery backup requires at least 16
GB of storage after formatting,
it is recommended to use a USB drive with a capacity of 32
GB or larger.
