Warranty Information
90-Day Limited Warranty
Territory: United States/Canada
LIMITED WARRANTY TO ORIGINAL CONSUMER
This product as supplied and distributed new by an authorized retailer is warranted by Southern Telecom, Inc. to the
original consumer purchaser against defects in materials and workmanship (“Warranty”) as follows:
To obtain warranty service:
• Visit our customer support portal:
www.customersupport123.com
• Select the brand and model of your device
• Select “Service Request” and fill out the form to begin your inquiry
• Exchanges require dated proof of purchase from an authorized retailer
Your product will be repaired or replaced, at our option, for the same or similar model of equal value if examination by the
service center determines this product is defective. Products received damaged as a result of shipping will require you to
file a claim with the carrier.
Warranty service not provided
This warranty does not cover damage resulting from accident, misuse, abuse, improper installation or operation, lack of
reasonable care, unauthorized modification including software modifications such as the installation of custom firmware.
This warranty is voided in the event any unauthorized person opens, alters or repairs this product. All products being
returned to the authorized service center for repair must be suitably packaged.
NO WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED
WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, OTHER THAN THOSE EXPRESSLY
DESCRIBED ABOVE SHALL APPLY. DISTRIBUTOR FURTHER DISCLAIMS ALL WARRANTIES AFTER THE EXPRESS
WARRANTY PERIOD STATED ABOVE. NO OTHER EXPRESS WARRANTY OR GUARANTY GIVEN BY ANY PERSON,
FIRM OR ENTITY WITH RESPECT TO THE PRODUCT SHALL BE BINDING ON DISTRIBUTOR. REPAIR, REPLACEMENT,
OR REFUND OF THE ORIGINAL PURCHASE PRICE - AT DISTRIBUTOR’S SOLE DISCRETION - ARE THE EXCLUSIVE
REMEDIES OF THE CONSUMER. IN NO EVENT WILL DISTRIBUTOR OR ITS MANUFACTURERS BE LIABLE FOR ANY
INCIDENTAL, DIRECT, INDIRECT, SPECIAL, PUNITIVE OR CONSEQUENTIAL DAMAGES (SUCH AS, BUT NOT LIMITED
TO, DAMAGES FOR LOSS OF PROFITS, BUSINESS, SAVINGS, DATA OR RECORDS) CAUSED BY THE USE, MISUSE OR
INABILITY TO USE THE PRODUCT. EXCEPT AS STATED HEREIN, NO OTHER WARRANTIES SHALL APPLY.
NOTWITHSTANDING THE FOREGOING, CONSUMER’S RECOVERY AGAINST DISTRIBUTOR SHALL NOT EXCEED THE
PURCHASE PRICE OF THE PRODUCT SOLD BY DISTRIBUTOR. THIS WARRANTY SHALL NOT EXTEND TO ANYONE
OTHER THAN THE ORIGINAL CONSUMER WHO PURCHASED THE PRODUCT AND IS NOT TRANSFERABLE.
Some countries, states or provinces do not allow the exclusion or limitation of incidental or consequential damages or
allow limitations on warranties, so limitation or exclusions may not apply to you. This warranty gives you specific legal
rights, and you may have other rights that vary from state to state or province to province. Contact your authorized
retailer to determine if another warranty applies.
