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Windows Remote Assistance

Remote Assistance allows a
Windows user to
temporarily take over a
remote Windows computer
over a network or the
internet to resolve issues.
Remote Assistance makes it
possible to diagnose and
repair problems with a
computer without
personally visiting it.
You can access Remote Assistance by clicking on Start

>

All

Programs > Maintenance > Windows Remote Assistance. Upon
launching Remote Assistance, you will see a screen giving you the
choice of either inviting someone to help you or offering to help
someone.

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Summary of Contents for EasyNote TS

Page 1: ... 1 User s Guide Packard Bell EasyNote TS ...

Page 2: ... removing the battery pack 33 Charging the battery 34 Checking the battery level 35 Optimizing battery life 35 Battery low warning 35 Software 37 Using Windows and your software 37 Welcome Center 37 Internet security offer 38 Productivity software 38 Packard Bell Recovery Management 38 Packard Bell Updater 39 Playing multimedia files 40 Playing DVD movies 43 Social networks optional 45 Internet 50...

Page 3: ...ex 102 Visit registration packardbell com and discover the benefits of being a customer of Packard Bell Remark All images are for reference purposes only Actual configuration may vary Copyright 2010 All Rights Reserved Packard Bell EasyNote TS User Guide Original Issue 26 November 2010 ...

Page 4: ...first check the wireless features of your computer are on and that the router or modem you want to connect to is also correctly configured If wireless is not on press the communication key to open the Launch Manager and make sure Wi Fi is On Your computer will detect and display any available networks select your network and enter the password if required After a short delay your computer should c...

Page 5: ...in customer surveys The latest news from Packard Bell How to register During the initial startup of your computer a window will invite you to register Please fill in the information and click Next The second window you ll see contains optional fields that will help us to provide you with a more personable customer service experience Another option Another way to register your Packard Bell product ...

Page 6: ...ore or reinstall applications and drivers provided by Packard Bell See page 81 for more information about recovery HAVING TROUBLE Packard Bell provides several options to support your purchase Packard Bell support Make sure you write down your computer serial number date and place of purchase and model name on the area provided in this guide Also save your proof of purchase Before you call us plea...

Page 7: ... packardbell com Check out the Support section it contains up to date information help drivers and downloads Warranty and contact information You can find information about the warranty for your computer and how to contact technical support in your computer s Warranty ...

Page 8: ...e that vibrates or used when taking part in sport exercise or other activities in a dynamic environment Vibration or movement can loosen fastenings damage internal components and even cause battery leakage Is away from direct sunlight and sources of heat Is away from magnetic fields or any device generating static electricity Is kept at least 30 centimetres one foot away from a mobile phone Is not...

Page 9: ...onnecting the power cable from the computer Three pin power cords are connected to a grounded power outlet The power outlet is easily accessible and as close to the computer as possible do not overload it with too many adapters If your computer uses an external AC adapter Do not cover or place objects on the AC adapter Allow the adapter to cool properly during use by keeping it clear of objects On...

Page 10: ... dummies for use when no cards are in the slots Servicing your computer Do not attempt to service your computer yourself as opening or removing covers may expose you to dangerous voltage or other risks Refer all servicing to qualified service personnel Unplug your computer from the wall outlet and refer servicing to qualified service personnel when the power cord or plug is damaged cut or frayed l...

Page 11: ...nce in a while Do not use your computer if you are tired To protect your hearing when using speakers or headphones increase volume gradually until you can hear clearly and comfortably do not increase the volume level after your ears have adjusted Do not listen to high volumes for extended periods Do not increase the volume to block out noisy surroundings decrease the volume if you cannot hear peop...

Page 12: ...d If you experience periods of pain tingling numbness or other discomfort please contact your doctor We advise that parents monitor the use of games by their children If you or your child experience any of the following symptoms dizziness blurred vision eye or muscle twitches loss of consciousness disorientation any involuntary movement or convulsion IMMEDIATELY discontinue use and consult your do...

Page 13: ...Getting to know your computer 13 GETTING TO KNOW YOUR COMPUTER After setting up your computer as illustrated in the setup instructions let us show you around your new Packard Bell computer ...

Page 14: ...DISPLAY 1 2 3 Icon Item Description 1 Webcam Web camera for video communication 2 Microphone Internal microphone for sound recording 3 Display screen Also called Liquid Crystal Display LCD displays computer output ...

Page 15: ...m Description 4 Power button indicator Turns the computer on and off Indicates the computer s power status 5 Keyboard For entering data into your computer Special keys are described on page 17 6 Touchpad Touch sensitive pointing device which functions like a computer mouse ...

Page 16: ...ight shows amber when the battery is charging Fully charged The light shows blue when in AC mode HDD indicator Indicates when the hard disk drive is active Communication indicator Indicates the computer s wireless connectivity device status 8 Click buttons left and right The left and right side of the button function as left and right selection buttons 9 Speakers Deliver stereo audio output Icon I...

Page 17: ...MyBackup Allows you to create backup copies of your computer either the entire system or only selected files and folders Create a regular schedule or make copies whenever you want Communication Enables disables the computer s communication devices Display toggle Switches display output between the display screen external monitor if connected and both Screen blank Turns the display screen backlight...

Page 18: ...ness up Increases the screen brightness Social Networking Opens the Social Networks application If this application is not installed the key will start your instant messenging application Volume up Increases the sound volume Volume down Decreases the sound volume Speaker toggle Turns the speakers on and off Icon Function Description ...

Page 19: ...r computer or when using the BIOS To swap the hotkey and special function of the F1 to F12 keys change the function key setting in the BIOS to open the BIOS press F2 when starting your computer then select the Main menu and change Function key behavior to Function keys Hotkey Function Description Fn Special keys see page 17 Function keys Activates the F1 to F12 keys Fn Home Scrolls to the beginnin...

Page 20: ...lti in 1 card reader Accepts Secure Digital SD MultiMediaCard MMC Memory Stick PRO MS PRO xD Picture Card xD Push to remove install the card Only one card can operate at any given time Icon Item Description 1 Battery bay Houses the computer s battery pack ...

Page 21: ...cts to an Ethernet 10 100 1000 based network 3 Ventilation and cooling fan Allows the computer to stay cool Do not cover or obstruct the openings 4 External display VGA port Connects to a display device e g external monitor LCD projector 5 HDMI port Supports high definition digital video connections 6 USB port Connect to USB devices e g USB mouse USB camera ...

Page 22: ...phones Supports compatible 3 5 mm headsets with built in microphone e g Acer smart handheld headsets Icon Item Description 1 USB port Connect to USB devices e g USB mouse USB camera If a port is black it is USB 2 0 compatible if a port is blue optional it is also USB 3 0 compatible 2 Optical drive Internal optical drive accepts CDs or DVDs Icon Item Description ...

Page 23: ...y when the computer is turned off Carefully insert a straightened paper clip to eject the optical drive tray 6 Kensington lock slot Connects to a Kensington compatible computer security lock Wrap the computer security lock cable around an immovable object such as a table or handle of a locked drawer Insert the lock into the notch and turn the key to secure the lock Some keyless models are also ava...

Page 24: ...h Releases the battery for removal Insert a suitable tool and slide to release 3 Memory compartment Houses the computer s main memory Hard disk bay Houses the computer s hard disk secured with screws 4 Ventilation and cooling fan Allows the computer to stay cool Do not cover or obstruct the openings 1 2 3 4 ...

Page 25: ...l cameras PDAs MP3 players and mobile phones Inserting a memory card 1 Align the card so that the connector points towards the port with the connectors facing down 2 Carefully slide the card into the port If you find you need to use any force to insert the card try reorientating the card slightly 3 Push the card until it clicks into place A few millimetres of the card will extend from beyond the s...

Page 26: ...ove Hardware icon in the Notification Area next to the clock 2 Click on Eject SD Card or the name of the device 3 Wait until a Safe to Remove Hardware message is displayed 4 Remove the card Built in networking The built in networking allows you to connect your computer to an Ethernet based network Connect an Ethernet cable from the Ethernet RJ 45 port on the chassis of the computer to a network ja...

Page 27: ...to connect USB peripherals without taking up system resources Certain computers may include one or more USB 3 0 ports These resemble standard USB ports except they include additional internal connections and are blue You may use USB 3 0 compatible devices with these ports to benefit from faster transfer speeds ...

Page 28: ...h the screws provided 3 Connect the monitor power cable and plug it into a properly grounded wall outlet 4 Follow any setup instructions in the monitor s user s guide 5 Turn on power to the monitor then the computer 6 Make sure that the current resolution and refresh rate do not exceed the specifications of the monitor If necessary change the display settings used by the computer Note To access th...

Page 29: ...or such as a digital television DTV over a single cable Use the HDMI port on your computer to connect with high end audio and video equipment Single cable implementation allows tidy setup and fast connection Headphones and microphone These two ports allow you to connect audio devices Use the headphone port to plug in stereo headphones or powered speakers Plugging an audio device to the headphone p...

Page 30: ...er was purchased The power adapter provides adequate power to run your computer and recharge the battery pack at the same time Caution Do not cover or place objects on the AC adapter Keeping the adapter clear of objects allows the adapter to cool properly during use Only use the AC adapter that is supplied with your computer Although other adapters may look similar using them can damage your compu...

Page 31: ...ry technology standards Delivers a battery low warning The battery is recharged whenever you connect the computer to the AC adapter Your computer supports charge in use enabling you to recharge the battery while you continue to operate the computer However recharging with the computer turned off results in a significantly faster charge time The battery will come in handy when you travel or during ...

Page 32: ...should follow 1 Insert the new battery without turning the computer on 2 Connect the AC adapter and fully charge the battery 3 Disconnect the AC adapter 4 Turn on the computer and operate using battery power 5 Fully deplete the battery 6 Reconnect the AC adapter and fully charge the battery again Follow these steps again until the battery has been charged and discharged three times Use this condit...

Page 33: ...ttery is adversely affected by the following usage patterns Using the computer on constant AC power with the battery inserted If you want to use constant AC power you are advised to remove the battery pack after it is fully charged Not discharging and recharging the battery to its extremes as described above Frequent use the more you use the battery the faster it will reach the end of its effectiv...

Page 34: ...y from the battery bay Charging the battery To charge the battery first make sure that it is correctly installed in the battery bay Plug the AC adapter into the computer and connect to a mains power outlet You can continue to operate your computer on AC power while your battery is charging However charging the battery with the computer turned off results in a significantly faster charge time Note ...

Page 35: ... are advised to follow the suggestions set out below Purchase an extra battery pack Use AC power whenever possible reserving battery for on the go use Eject a PC Card if it is not being used as it will continue to draw power for selected models Store the battery pack in a cool dry place The recommended temperature is 10 C 50 F to 30 C 86 F Higher temperatures cause the battery to self discharge fa...

Page 36: ...o the computer and then connect to the mains power supply 2 Save all necessary files 3 Resume work Turn off the computer if you want to recharge the battery rapidly An extra fully charged battery pack is available 1 Save all necessary files 2 Close all applications 3 Shut down the operating system to turn off the computer 4 Replace the battery pack 5 Turn on the computer and resume work The AC ada...

Page 37: ... software may be provided on a CD or DVD and must first be installed if you wish to use it To do so insert the installation CD or DVD An installation wizard will start automatically and all you have to do is follow the instructions on the screen Welcome Center The first time you turn on your computer the Welcome Center window opens The Welcome Center introduces you to the new features and tools of...

Page 38: ...a bank account credentials credit card numbers passwords and more Productivity software Work Great with Microsoft Office 2010 Express your ideas solve problems and simplify everyday projects with Office 2010 Photo editing Easily edit and print your photos with Windows Live Photo Gallery Then share them on Facebook YouTube or Windows Live Search Decide with Bing Find and organize the answers you ne...

Page 39: ...or updates every day but if you want to see if updates are available you can start the check at any time 1 Click on Start All Programs Packard Bell Packard Bell Updater or double click the Packard Bell Updater icon on the desktop 2 Packard Bell Updater will search the Packard Bell support website for updates for your computer and display a list of available updates 3 Select the updates you wish to...

Page 40: ...ackard Bell to provide an improved media experience Windows Media Player Windows Media Player may be used to play MP3 or WMA audio files CDs or most video files Note It is not recommended that you use Windows Media Player to play DVD movies Other media players such as Windows Media Center provide additional playback options Windows Media Center optional Certain computers include all in one media c...

Page 41: ...art the media program it will start a setup wizard which will configure some basic settings If available select the Express setup option you may then configure additional options as needed Note If you have an Internet connection the Guide Electronic Program Guide allows you to view a list of current TV shows This shows channel and network information as well as the title description and scheduled ...

Page 42: ...alogue box and ask you to choose how you want to play it If Windows asks you to select a DVD player we recommend that you always choose the DVD player included with your software collection e g PowerDVD or Windows Media Player Playing downloaded files Downloaded files may work with the media programs installed on your computer or may require specific programs Files that include DRM functions may o...

Page 43: ... be played through your speakers Why do I get a message that says my computer is missing a codec If you get a message that says that your computer is missing a codec it may be because you are using a file that was compressed using a codec that Windows or the media player does not include by default In many cases you can download and install the missing codec by clicking on the Web Help button in t...

Page 44: ...s not reset the number of times the region code has been set 2 The DVD movie will automatically play after a few seconds Note To change the region code insert a DVD movie of a different region into the DVD drive Please refer to the online help for more information Region code Country or region 1 USA Canada 2 Europe Middle East South Africa Japan 3 Southeast Asia Taiwan South Korea 4 Latin America ...

Page 45: ...ges and posted images as they happen a visible notification will alert you whenever a friend or subscription shows some activity If your computer s keyboard features the optional Social Networks key normally the top right key press it to display the Social Networks application Log in or Sign up The top of the application shows your profile picture and account information from Facebook If you have ...

Page 46: ...ccount name and password for each network or to create a new account if you do not have one Note Note down all information you use for new accounts including the account name email address and password Keep this information hidden in a safe place so you may refer to it when you access your accounts in the future Facebook If you already have a Facebook account click the Log In button to activate ac...

Page 47: ...ave authorized access your profile picture and status information will be displayed You may update this information with a click Quick actions Click on a link to see more in a new window I e click on a Facebook entry to open your Facebook account and view the entire entry click on a YouTube video title to view the video Enter your status in the What s on your mind box and click Share You friends o...

Page 48: ... bar below to see the full window with a summary of your friends activities Note Do not use the X icon to exit Social Networks unless you want to stop sending or receiving updates Use the arrow in the top bar to display the alert bar Checking your news feeds and information Select the tab for the network you want to view A series of buttons for the network are available for each network Hover over...

Page 49: ...bar to see more pages Changing settings Click the settings icon to access settings for the social networks Live Update If the Live Update button is active you may download and install an updated version of the Social Networks application Click the tab for a network to see specific settings you may set how often a network is checked the refresh frequency and logout from specifc networks in this sec...

Page 50: ... the Internet has become a natural part of daily computing Just a few simple steps can connect you to a vast collection of knowledge and communication tools To accomplish these steps you should first select an Internet Service Provider ISP which supplies the connection between your computer and the Internet You should research the ISPs available in your region not forgetting to talk to friends and...

Page 51: ...d per hour DSL e g ADSL DSL Digital Subscriber Line is an always on connection that runs over the phone line As DSL and phone do not use the same frequencies you can use your telephone at the same time you are connected to the Internet this requires a micro filter on each telephone socket to avoid interference To be eligible for DSL you must be located near an DSL equipped phone exchange service i...

Page 52: ...rces When you set up a network you can share files peripheral devices such as a printer and an Internet connection You can set up a LAN using wired technologies such as Ethernet or wireless technologies such as WiFi or Bluetooth Wireless networks A wireless LAN or WLAN is a wireless local area network which may link two or more computers without using wires Setting up a wireless network is easy an...

Page 53: ...ounding environment Access points act as a mediator between wired and wireless network Most routers have a built in DSL modem that will allow you access to a high speed DSL internet connection The ISP Internet Service Provider you have chosen normally supplies a modem router with the subscription to their services Read carefully the documentation supplied with your Access point router for detailed...

Page 54: ...k cables RJ45 Turning on off a wireless network connection If your computer has wireless access but does not feature a Communication button you may turn your wireless network on or off or control what is shared over the network with the network management options Click on Start Control Panel Network and Internet Network and Sharing Center 1 2 3 4 5 6 7 ...

Page 55: ... as you have your Internet access installed and you are connected click on the Internet Explorer shortcut located on the Windows desktop and take your Internet experience to a new level Internet Explorer features The image below shows the Internet Explorer browser s start page A brief description of some key aspects of the browser are listed below 7 6 5 4 3 1 2 8 9 10 ...

Page 56: ...rectly to the address you typed 6 Tabs View multiple sites in a single browser window by switching from one site to another through tabs at the top of the browser frame 7 RSS feeds Allow you to keep up with your favourite websites in an automated manner An icon on the toolbar indicates that the site offers a subscription feed that will notify you when content is updated Your browser delivers the i...

Page 57: ... turn yellow and a warning message will be displayed if you visit a suspected phishing site Packard Bell website To get you started why not visit our website www packardbell com Packard Bell is dedicated to provide you with on going personalised support Check out our Support section to get help tailored to your needs www packardbell com is your gateway to a world of online activities and services ...

Page 58: ...s A typical virus will replicate and pass itself undetected to multiple computers Other forms of nuisance such as Trojan horses worms or spam can infect your computer in various ways using up resources or clogging up a network Note Packard Bell guarantees that your computer was 100 virus free at the time of purchase and does not cover damages due to viruses What is spyware Spyware refers to genera...

Page 59: ...r For example viruses worms and Trojan horses are malicious software To help protect your computer against malware make sure it is using up to date antivirus and anti malware software What is a personal firewall A personal firewall is a software program designed to prevent unauthorized access to or from a private network It acts as a shield to protect your Internet connection from unwanted connect...

Page 60: ...es One of the best ways to keep attackers away from your computer is to apply patches and other software fixes when they become available By regularly updating your computer you block attackers from being able to take advantage of software flaws vulnerabilities that they could otherwise use to break into your system While keeping your computer up to date will not protect you from all attacks it ma...

Page 61: ...affic such as attacks from ever reaching your computer The next line of defense many times is your antivirus software which monitors all online activities such as email messages and Web browsing and protects an individual from viruses worms Trojan horse and other types of malicious programs Your antivirus and antispyware software should be configured to update itself and it should do so every time...

Page 62: ...t of the wrong hands Strong passwords have eight characters or more and use a combination of letters numbers and symbols e g Avoid using any of the following as your password your login name anything based on your personal information such as your last name and words that can be found in the dictionary especially password Try to select especially strong unique passwords for protecting activities l...

Page 63: ...resses that are entirely numbers where there are normally words and anything else out of the ordinary Additionally phishing messages will often tell you that you have to act quickly to keep your account open update your security or urge you to provide information immediately or else something bad will happen Don t take the bait Don t respond to email messages that ask for personal information Legi...

Page 64: ...and use your personal information before you share it with them Guard your email address Spammers and phishers sometimes send millions of messages to email addresses that may or may not exist in hopes of finding a potential victim Responding to these messages or even downloading images ensures you will be added to their lists for more of the same messages in the future Also be careful when posting...

Page 65: ... can catch it shortly after your data is stolen or when the first use of your information is attempted One of the easiest ways to get the tip off that something has gone wrong is by reviewing the monthly statements provided by your bank and credit card companies for anything out of the ordinary Additionally many banks and services use fraud prevention systems that call out unusual purchasing behav...

Page 66: ...Center Alternatively if a security alert has been reported in the Notification Area next to the clock then you can click on the notification balloon or double click on the small Security Alert icon The Action Center indicates the status and settings used for important applications that protect your computer In addition Windows Firewall Windows Defender and Windows Automatic Updates are provided by...

Page 67: ...rewall settings click on Start Control Panel System and Security Windows Firewall Note When you first start to use a Firewall it is in a Learning mode you may see pop up windows alerting you that certain programs you know and trust wish to access the internet After a period of time the Firewall will know your list of trusted programs and won t ask for permission the next time the program tries to ...

Page 68: ...r computing experience and help protect your computer against new viruses and attacks Windows Defender Windows Defender helps protect your computer against malicious and unwanted software such as spyware and adware Windows Defender is installed and turned on by default To help protect your privacy and your computer Windows Defender includes real time protection options Real time protection alerts ...

Page 69: ...sion or an administrator password before performing actions that could potentially affect your computer s operation or that change settings that affect other users When you see a User Account message read it carefully and then make sure the name of the action or program that s about to start is one that you intended to start By verifying these actions before they start User Account settings can he...

Page 70: ...Internet Explorer security settings 1 In Internet Explorer click on Tools Internet Options 2 In the Privacy tab move the slider up or down to select a setting How do I know when my computer is at risk If the Action Center reports an alert or if your computer behaves erratically crashes unexpectedly or if some of your programs do not work correctly your computer may be infected by malicious softwar...

Page 71: ...nsure your computer stays in good health Error checking Using the Check Disk tool regularly prevents your system from getting unreliable and information getting lost It checks and repairs two types of errors file system errors such as fragmented files that were not deleted and files with invalid sizes or dates physical errors which may occur on your hard disk as it wears out over time 1 Click on S...

Page 72: ...Wizard helps free up space on your disk drive It searches your drive and displays unused files such as temporary Internet files files in the Recycle Bin and other temporary files that you may safely delete 1 Click on Start Computer Right click on the Packard Bell icon and select Properties 2 Select the General tab and click on the Disk Cleanup button next to the diagram of the disk drive 3 Tick ea...

Page 73: ...us decrease the chance of a fault developing at a later date 1 Perform a Disk Cleanup and close all open programs 2 Click on Start Computer Right click on the Packard Bell icon and select Properties 3 Click on Tools and Defragment now 4 Click on the volume you want to defragment and click on Defragment to start The whole process may take several hours to complete It is best not to use your compute...

Page 74: ...eft simply place your pointer over the hard disk drive icon The information will automatically appear Free some Space on your hard disk drive 1 Empty the Recycle Bin When you delete a file from your computer Windows places it in the Recycle Bin All the deleted files remain there until you decide to permanently delete them from your computer or to restore them to their original location Double clic...

Page 75: ...om the hard disk Run Windows System Tools Windows includes some convenient tools to keep your computer in good shape Use these tools on a regular basis to maintain a reliable and speedy system To make it easier System Tools includes a Scheduled Tasks utility which you can customise to run specific tasks regularly To access the list of System Tools click Start All Programs then the Accessories fold...

Page 76: ... harmful changes to your computer and restore settings and performance without removing your personal data files such as documents browsing history photos favourites or emails Note If you only need to uninstall a program do not use System Restore To uninstall a program use Programs and Features in the Control Panel To start System Restore from the Windows desktop Click Start All Programs Accessori...

Page 77: ...puter to how it was on an earlier date without affecting your personal documents or emails it will not restore lost documents either By default Windows saves snapshots of itself when major changes are made to the Operating System e g driver installations or specific software This is useful when a driver installation failed or when you changed a system setting and it did not work 1 Click Next 2 Sel...

Page 78: ...date and time to this name 3 To finish click on Create Undo the last restoration If the system fails after restoring the computer to a certain date you can use this option to undo the restoration Alternately you can use Last Known Good Configuration to restore the system to your most recent settings that worked 1 Restart the computer press F8 to access advanced startup options 2 Use the arrow keys...

Page 79: ...ty performs automatic updates through Live Update You can also start a manual update from the main interface of Norton Internet Security and the Live Update link Operating system software and drivers Windows Update can help you keep your computer up to date It allows you to choose and download updates for your computer s operating system software and hardware New content is added to Windows Update...

Page 80: ...ues Remote Assistance makes it possible to diagnose and repair problems with a computer without personally visiting it You can access Remote Assistance by clicking on Start All Programs Maintenance Windows Remote Assistance Upon launching Remote Assistance you will see a screen giving you the choice of either inviting someone to help you or offering to help someone ...

Page 81: ... the Windows operating system and factory loaded software and drivers To ensure you can recover your computer when needed you should create a recovery backup as soon as possible Creating recovery discs To reinstall using discs you must create a set of recovery discs beforehand Throughout the process you will be guided by on screen instructions Please read them carefully 1 Click on Start All Progra...

Page 82: ...ows and all factory loaded software and drivers click Create factory default disc OR To create recovery discs for only the factory loaded software and drivers click Create driver and application backup disc Important We recommend that you create each type of recovery disc as soon as possible ...

Page 83: ...ckup Disc dialog box opens This dialog box tells you the number of blank recordable discs you will need to complete the recovery discs Make sure that you have the required number of identical blank discs ready before continuing ...

Page 84: ...rning it 4 Remove the disc from the drive and mark it with a permanent marker Important Write a unique descriptive label on each disc such as Windows Recovery Disc 1 of 2 or Apps Drivers Recovery disc Make sure you keep the discs in a safe place that you will remember 5 If multiple discs are required insert a new disc when prompted then click OK Continue until the process is complete ...

Page 85: ...olved by reinstalling the software or the device drivers To recover software and drivers that were pre installed at the factory see Recovering pre installed software and drivers on page 86 For instructions on reinstalling software and drivers that were not pre installed see that product s documentation or technical support Web site 2 Revert to a previous system condition If reinstalling software o...

Page 86: ...f you need to recover software that did not come pre installed on your computer you need to follow that software s installation instructions New device drivers If you need to recover device drivers that did not come pre installed on your computer follow the instructions provided with the device To recover your pre installed software and drivers 1 Click on Start All Programs Packard Bell then click...

Page 87: ...mpts to complete the installation Repeat this step for each item you want to reinstall Returning to a previous system condition Microsoft System Restore periodically takes snapshots of your system settings and saves them as restore points In most cases of hard to resolve software problems you can return to one of these restore points to get your system running again Windows automatically creates a...

Page 88: ...e point you specified This process may take several minutes and may restart your computer Returning your system to its factory condition If your computer experiences problems that are not recoverable by other methods you may need to reinstall everything to return your system to its factory condition You can reinstall using either your hard drive or the recovery discs you have created Caution This ...

Page 89: ...covery Management Packard Bell Recovery Management opens 2 Click on the Restore tab then Restore system to factory default The Confirm Restoration dialog box opens 3 Click on Yes then Start A dialog box displays information about the hard drive that the operating system will be recovered to Caution Continuing the process will erase all files on your hard drive 4 Click on OK The recovery process be...

Page 90: ...e recovered This process will take several minutes Recovering from your recovery discs To reinstall Windows and all pre installed software and drivers 1 Turn on your computer insert the first system recovery disc into your optical disc drive then restart your computer Caution Continuing the process will erase all files on your hard drive 2 If it is not already enabled you must enable the F12 Boot ...

Page 91: ...he boot menu allows you to select which device to start from such as the hard drive or an optical disc 4 Use your arrow keys to select the line CDROM DVD this line may start with IDE 1 then press Enter Windows installs from the recovery disc you inserted 5 Insert the second recovery disc when prompted then follow the on screen prompts to complete the recovery ...

Page 92: ...ety If your computer includes a telecommunication network board the input output socket is classified as Telecommunication Network Voltage TNV 3 Note for computers equipped with wireless controllers and wired modems Hereby Packard Bell declares that the wireless devices provided with this computer include a low power radio transmitter in full compliance with the essential requirements and other re...

Page 93: ...t with mains protected electrically compatible circuits to the external ports SELV Safety Extra Low Voltage Every input and output of this product is classified as Safety Extra Low Voltage Remote earths To prevent electrical shock connect all local individual office computers and computer support equipment to the same electrical circuit of the building wiring If you are unsure check the building w...

Page 94: ...5 metres To prevent electrical hazards do not remove or disable the ground contact on the power cord Replace the power cord if it gets damaged Contact your dealer for an exact replacement In Europe the plug must be rated for 250 VAC 10 amp minimum The plug must display an international agency approval marking The cord must be suitable for use in the end user country Consult your dealer or the loca...

Page 95: ...and modem cords Caution Some components inside the computer can become hot after prolonged use You then must close the chassis before you plug in and switch on the equipment LASER COMPLIANCE STATEMENT The optical devices are tested and certified to be compliant with International Electrotechnical Commission IEC60825 1 and European EN60825 1 standards for Class 1 laser products Class 1 laser produc...

Page 96: ...attempt to disassemble the laser device PACKAGING The packaging of this product is compliant with the European Environmental Directive 94 62 EC from December 20 th 1994 and its equivalent in the French Legislation by the Decree 98 638 from july 20 th 1998 COMPLIANT WITH RUSSIAN REGULATORY CERTIFICATION ...

Page 97: ...ases its valorisation Likewise desktop computers are designed to be easily dismantled with screws being replaced by clips PRODUCT DISPOSAL The 2002 96 EC Directive known as Waste Electrical and Electronic Equipment WEEE Directive requires that used electrical and electronic products must be disposed of separately from normal household waste in order to promote reuse recycling and other forms of re...

Page 98: ...an use Your efforts will enable the safe collection recycling and destruction of used batteries and will help protect the environment and reduce health hazards Caution Risk of explosion if battery is replaced by an incorrect type Dispose of used batteries according to the instructions Mercury advisory For electronic products containing a non LED backlit LCD CRT monitor or display Lamp s inside thi...

Page 99: ...ur entire computer system the unopened software packet s if any as well as the accompanying terms including written materials or other container s in the place you obtained them for a full refund PACKARD BELL SOFTWARE LICENSE 1 Grant of License This Packard Bell License Agreement License permits you to use one copy of the specified version of the Packard Bell SOFTWARE identified above which may in...

Page 100: ...rtion of the SOFTWARE if any to a single hard disk provided you keep the original solely for backup or archival purposes You may not copy the CD and or DVD disc portion of the SOFTWARE or the written materials accompanying the SOFTWARE 3 Other restrictions You may not rent or lease the SOFTWARE but you may transfer the SOFTWARE and accompanying written materials on a permanent basis provided you r...

Page 101: ... Software Foundation Inc and request a copy The address of the Free Software Foundation Inc is 59 Temple Place Suite 330 Boston MA 02111 1307 USA For a period of three 3 years as commencing from your receipt of this software you may obtain a complete machine readable copy of the source code for the Free Software under the terms of the GPL without charge except for the cost of media shipping and ha...

Page 102: ... optimizing 35 removing 34 using the first time 32 Blu ray 41 brightness hotkeys 18 Browser 55 C Cables 9 93 charging checking level 35 Cleaning your computer 10 Codec 43 computer features 13 on indicator 16 Computer environment 8 connections network 26 D Disk Cleanup 72 Disk Defragmenter 73 Display hotkeys 17 Documentation Packard Bell Website 57 Download 42 Drives Memory card reader 25 DSL 51 DV...

Page 103: ...t 74 Health precautions 11 Helpdesk 71 hotkeys 19 I Interference 93 Internet Connection 50 51 Firewall 59 67 Internet Service Provider ISP 50 K Keyboard hotkeys 19 L LAN Local Area Network 52 Last Known Good Configuration 78 left view 20 M Maintenance HDD management 74 Recovery Management Program 38 81 System tools 75 Malware 59 Memory card reader 25 Modem 51 Multimedia files 40 ...

Page 104: ...ulatory Information 92 97 Removable media devices 26 Removing hardware 26 Removing software 74 Restore points 77 S Safe Computing 71 Safety precautions 8 Security Antivirus 60 Updates 68 78 Windows Action Center 66 78 Software Removing software 74 Software License 99 speakers hotkey 17 18 Spyware 58 Support Packard Bell Website 57 System Restore 76 System tools Disk Cleanup 72 Disk Defragmenter 73...

Page 105: ...nt Control 69 V view front 21 left 21 rear 20 right 22 W Warranty 7 Welcome Center 37 WiFi 52 Windows System Restore 76 Using Windows 37 Welcome Center 37 Windows Action Center 66 78 Windows automatic updates 68 79 Windows Defender 68 Windows Media Center 40 Windows Media Player 40 Windows Remote Assistance 80 ...

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