Pacific Z20BA, Instruction Manual

Page: 35 / 35

03/2008 Page 35 of 35 PN 845661
WARRANTY POLICY
PACIFIC LIMITED WARRANTY
The Pacific Z20BA has been manufactured, tested and inspected in accordance with specific
engineering requirements. This machine is WARRANTED to be free from defects in workmanship
and materials for periods as follows from the date of purchase.
Ten (10) Years Parts, One (1) Year Labor – Polyethylene Components
Five (5) Years Parts, One (1) Year Labor – Main Frame
Two (2) Years Parts, One (1) Year Labor – Brush Drive Motors
One (1) Year Parts & Labor – All other components unless excluded below
Travel time for warranty repair is authorized for a period of ninety (90) days following the date of
sale to the end user, with a maximum of three (3) hours per claim.
This warranty extends to the original user/purchaser and only when used, operated and
maintained in accordance with
Pacific Operating and Maintenance instructions.
This warranty does not apply to certain wear parts and accessories of the machine such as
electrical cords, carbon motor brushes, floor brushes, belts, hoses, tools, squeegee blades, etc.,
nor does it apply to damage or failure caused by improper use, abuse or neglect. Warranty credit
of return parts including motors, pumps, etc., is subject to incoming inspection of those items.
To secure repair under this warranty, the following procedure should be taken:
1. After the expiration of the ninety (90) day travel time warranty period, the customer is
responsible for warranty travel payment for the inoperative machine or warranted parts must be
delivered to the authorized dealer with shipping and delivery charges prepaid. If unable to locate
the Dealer, you may contact
Pacific at the address listed herein for the location of the nearest
Pacific repair center or agent or for other instructions pertaining to your warranty difficulty.
2. Upon compliance with the above warranty procedure, all warranted repairs will be completed at
no additional charge or cost to the user.
3. Only Pacific or its authorized dealers and agents may make no charge warranty repairs on this
product. All others do so at their own risk.
This warranty limits
Pacific liability to the repair of the product and/or warranted parts
replacement and does not include incidental or consequential damages arising from the use of a
Pacific machine whether defective or not.
BATTERY WARRANTY
In addition to the terms above, any original equipment Pacific battery which becomes
unserviceable under normal use within a period of ninety (90) days from the date of sale to the
original user will be repaired or replaced with one of equal specification at our option, F.O.B. any
authorized
Pacific sales or service branch, with no charge to user, except transportation costs.
After the expiration of the above ninety (90) day period, any battery which fails under normal use
will be adjusted to the original user with a new battery of equal specification on a twelve (12)
month pro rata basis from the date of purchase. Adjustments will be determined using the then
current list price, plus transportation costs. Warranty is rendered null and void if battery is not
kept filled to the proper level with DISTILLED WATER.
This warranty is in lieu of all other expressed or implied warranties and is extended to the original
purchaser/user.