14.
14.
X. Troubleshooting
Problem
Motor stops running
Possible Cause
Solution
1. No power (burnedwire or fuse)
1. Replace the PC board
Motor speed slows
down automatically
1. Distorted capacitor or low power
1. Replace capacitor
1. Short circuit on the motor
1. Replace motor
Inverted fan blades
Motor doesn’t regulate
speed
1. Capacitor defected
1. Replace capacitor
2. Electrical wiring is off
2. Fix the electrical wires
Motor runs on and off
2. Motor temperature regulator comes on and off
3. Change the motor electrical wiring
and de-activate the temperature
regulator.
2. Motor temperature regulator is off and can’t
be recovered
3. Motor copper wire is burned
3. Replace motor
2. Replace motor
(replace power cord)
5. No power (burned wire) or burned fuse
5. Check power meter
4. Capacitor defected
4. Replace capacitor
2. Motor defected
2. Replace motor
2. Air comes out of the air outlet instead
of sucks up
2. Air outlet or exhaust pipe is
blocked and needs cleaning
1. Motor stops running when it reaches unusual
high temperature, and starts again when it cools
down to normal cooking temperature This is cause
by temperature running too high during cooking.
1. Recommend changing your
cooking routine slightly
2. Replace motor
Delay-off function
fails
1. Main control PC board failed
1. Replace main control PC board
2. PC board switch failed
2. Replace PC board switch
3. LED light failed
3. Replace LED light
3. Halogen light failed
3. Replace Halogen light
Power leakage
1. Water got in the motor
2. Replace motor
Two sections of the
LED light not working
Two sections of the
Halogen light not
working
1. Short circuit on LED light control power cord
1. Raplace LED light control
power cord
2. Short circuit on the light power cord in the main
control PC board
1. Short circuit on Halogen light control power cord
1. Raplace Halogen light control
power cord
2. Short circuit on the light power cord in the main
control PC board
2. Replace main control PC board
2. Replace main control PC board
2. Replace PC board
1. Main control PC board failed
1. Replace main control PC board
2. PC board switch failed 2. Replace PC board switch
Display unit failed
Steam clean failed
2.PC board failed
1.Check water level
1. Refer to IX. Remarks for instruction
3.Nozzle is clogged
3. Check nozzle
4.Water pump failed
4. Change water pump
5.Steam clean function is locked. Indication light
of user interface blink to notice.
5. Press steam key 5 sec. to reset then
re-try steam clean function.
if it is still unusual situation, please
contact supplier immediately.
十.排除故障
異常狀況
馬達不轉
原 因
處理方式
1.無電源輸入(電源線燒毀)或保險絲燒毀
2.馬達溫控跳脫無法回復
3.馬達銅線燒毀
4.電容器燒毀
5.無電源輸入(電源線燒毀)或保險絲燒毀
1.更換PC板
2.更換馬達
2.更換馬達
4.更換電容器
5.三用電表測(更換電源線)
馬達轉速變慢
1.電容器變形或電量不足
2.馬達燒毀
1.馬達銅線短路
2.出風口逆風現象(倒灌風)
1.更換馬達
2.出風口或排風管阻塞清理
1.更換電容器
2.更換馬達
風葉有反轉現象
馬達無分段速度
1.電容器燒毀
2.線路脫落
1.主控PC板失效
2.開關PC板失效
1.LED燈控制線斷路
2.主控PC板燈線斷路
1.更換主控PC板
2.更換開關PC板
3.LED燈故障
3.更換LED燈
1.更換LED燈控制線
2.更換主控PC板
1.鹵素燈控制線斷路
2.主控PC板燈線斷路
3.鹵素燈故障
3.更換鹵素燈
5.按住
STEAM
鍵5秒後重置設定
，
請
再試一次蒸氣清洗功能
。
如仍有
異常
，
請連絡經銷商進行維修
。
1.更換鹵素燈控制線
2.更換主控PC板
1.更換馬達
1.更換電容器
2.重整電線
馬達時轉時不轉
1.溫控在感應到異常高溫時
，
馬達會停止
轉動
，
當溫度降到一般煮食時
，
會恢復
正常運作
2.馬達溫控跳脫會時有時無
1.馬達入水造成
3.更改馬達結線, 不使用溫控
2.更換馬達
Delay off
延遲失效
漏電
LED燈兩段失效
鹵素燈兩段失效
1.主控PC板失效
2.開關PC板失效
1.更換主控PC板
2.更換開關PC板
顯示器失效
1.檢查面板是否有警示缺水狀況
2.開關PC板失效
1.依說明書九.注意事項指示添加
去鈣產品或蒸餾水
2.檢查PC板或更換PC板
蒸氣清洗失效
1.建議煮食方法稍改:
若煮食時長時間用大火
，
建議改
用中小火或暫停煮食
3.噴水孔堵塞
4.噴水馬達失效
5.檢查面板是否有指示燈閃爍
，
警示該
鎖定功能已啟動
3.檢查噴水孔
4.更換噴水馬達
