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100216-24

 

 

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©PACIFIC ENERGY FIREPLACE 

PRODUCTS LTD.

Warning: 

Under no circumstances is this heater to be installed 

in a makeshift or "temporary" manner. It may be fired only 
after the following conditions have been met.

*   DO NOT ATTEMPT TO CONNECT THIS HEATER TO 

ANY AIR DISTRIBUTION DUCT.

*  Do not connect this unit to a chimney flue serving another 

appliance. 

*   Outside combustion air or fresh air into the room may be 

required in your area, consult local building codes (see 
Combustion Air section).

- The services of a competent or certified installer, (certified 
by the Wood Energy Technical Training program (WETT) - in 
Canada,or the Hearth Education Foundation (HEARTH) - in 
U.S.A.,) are strongly recommended.

BOTH CHIMNEY SYSTEM AND CONNECTOR MUST BE 
6"(150mm) DIAMETER AND LISTED TO: IN CANADA -  
ULC S-641 LISTED CONNECTOR AND ULC-S-629 LISTED 
CHIMNEY, IN USA -  UL-103 HT LISTED CONNECTOR 
AND CHIMNEY

Clearances

1.  This heater may be installed using a single-wall connector 

(smoke pipe) or listed double-wall connector (see Mobile 
Home installation).

2.  Clearances to combustible surfaces and materials using 

single-wall connector are shown in Figure #7, page 12.

 

Clearances may be reduced with various heat insulating 
materials. Consult local fire codes and authorities for 
approval.

3.  Alternately, for close clearances, use a listed double-wall 

connector.  See Fig #7 page 12.

It is possible to store wood between the stove supports, 
underneath the unit but not recommended. The wood must 
not extend further forward than flush with the supports. 

NOTE: Refer to local fire codes, CAN-B365 in Canada and 
NFPA 211 in the U.S..

Chimney and Connector

Connect to a listed chimney or a chimney suitable for use 
with solid  fuel that is lined and in good condition. Chimney 
flue exit is to be 3 feet (1 m.) above roof and two feet (0.6 m.) 
above highest projection within 10 feet (3 m.). The installation 
must meet all local codes. Minimum system height is 15 feet 
(4.6 m.) (measured from base of appliance).

*   The chimney connector should not pass through an attic, 

roof space, closet or similar concealed space, floor, or 
ceiling.  Where passage through a wall, or partition of 
combustible material is desired, the installation shall 
conform to CAN/CSA-B365, Installation Code for Solid-
Fuel-Burning Appliances and Equipment in Canada or  
NFPA 211: Standard for Chimneys, Fireplaces, Vents, and 
Solid Fuel-Burning Appliances in the U.S.A..

Double-Wall Connector

-  Use a listed double-wall connector.(listed to ULC S641)
-  Install all components to the chimney connector 

manufacturer's installation requirements.

Single-Wall Connector(smoke pipe)

Smoke pipe must be:
*   as short and straight as possible, use six inch 
 

diameter, 24GA or thicker black pipe that is clean and in 
new condition.

*    secured at every joint and collar with 3 sheet metal screws.
*   installed with the crimped or male ends pointing down.  

This will carry any liquid creosote or condensation back 
into the stove.

Procedure

1.  If a listed chimney and double-wall connector is to be 

connected to the stove, install all components to the 
chimney manufacturer's installation requirements.

2.  If a roof or ceiling support is used in the installation, you 

will find the chimney manufacturer's complete instructions 
packed with the roof support.

3.  If it is desirable to use smoke pipe in conjunction with the 

insulated chimney, see step 4.

4.  To start installing smoke pipe (chimney connector), slip 

crimped edge of the pipe inside the stove collar.  Use 
holes provided in collar to secure pipe with three screws.

5.  Install the remaining lengths of pipe one on top of the 

other to the finished height of the chimney connector up 
to the start of the chimney and secure to each other.

(Outside combustion air may  be required, consult local 

building codes.  See Combustion Air section on page 10.)

NOTE:

 Longer chimney lengths and different pitch flashings 

may be used. All other parts installed must be listed(see 

Figure #8, Page 13). Install all components to the connector 

and chimney manufacturer's installation requirements. Consult 

your chimney supplier for additional installation advice.

Residential Installation

Summary of Contents for NEO 2.5 NEOSTONE

Page 1: ...tructions Contact local building or fire officials about restrictions and installation inspection requirements in your area IMPORTANT THESE INSTRUCTIONS ARE TO REMAIN WITH THE HOMEOWNER MODEL NEO 2 5 NEOSTONE SERIES A SERIAL PACIFIC ENERGY FIREPLACE PRODUCTS LTD 2016 TESTED and LISTED to CAN ULC S627 AND UL 1482 Meets the Environmental Protection Agency s May 2015 Particulate Emission Standards ...

Page 2: ...tion requirements in you area Please read this entire manual before you install and use your new room heater Failure to follow instructions may result in property damage bodily injury or even death Contents Safety 3 Chimney Smoke and Creosote Formation 3 Chimney Fires 3 In Case of a Chimney Fire 3 Avoiding a Chimney Fire 3 Operation 4 Wood Selection 4 How to Test Your Wood 4 Lighting a Fire 4 Norm...

Page 3: ... be lived with Regular inspection and cleaning is the solution The use of dry seasoned wood and ample combustion air will help to minimize annoying smoke emissions and creosote buildup Chimney Fires The result of excessive creosote buildup is a chimney fire Chimney fires are dangerous Chimney inside temperatures can exceed 2000 F 1100 C This causes much higher than normal temperatures in the chimn...

Page 4: ...der no circumstances should you attempt to barbecue in this heater How to Test Your Wood Add a large piece of wood to the stove when it has a good large bed of coals It is dry if it is burning on more than one side within one minute It is damp if it turns black and lights within three minutes If it sizzles hisses and blackens without igniting in five minutes it is soaked and should not be burnt Li...

Page 5: ...ndfurtherforward thanflushwiththepedestals Donotstorepaperorotherstove lighting devices within the pedestal area Although storing wood under the unit is possible it is not recommended NOTE Refer to local fire codes CAN B365 and NFPA 211 in the U S WARNING IFYOU CHOOSETO STOREWOOD BENEATH YOUR UNIT EXERCISE EXTREME CAUTION WHEN LOADING THE WOODSTOVE EMBERS CAN FALL AND MAY IGNITE WOOD BENEATH STOVE...

Page 6: ...1 4 260mm x 5 mm Ceramic glass only Do not substitute with any other type To remove broken glass remove the door gasket and then undo the eight screws securing the gasket guides and glass retainers Removeallparticlesofglass Becarefulastheyare very sharp Install new glass complete with gasket Replace glassretainersandgasketguidestheninstallnewdoorgasket as per instructions provided with the door ga...

Page 7: ...ser tube in the back of the firebox Back side of airwash chamber located in the upper front of firebox Baffle locking pin Boost tube cover located in center of manifold bottom front of firebox When Cleaning the Chimney System Top baffle board blanket Baffle Brick Rails Manifold located in bottom front of firebox Blower The blower should be cleaned out a minimum every six months by using a vacumn o...

Page 8: ...he stove Soapstone FIG 1 NOTE DIMENSION DOES NOT INCLUDE LEVELLING LEGS NOTE ALL DIMENSIONS IN INCHES MM Removal and Installation NOTE It is recommended that two people remove or install the Soapstone Top and Side Panels due to the high weight of the pieces Soapstone can be easily scratched and damaged PleasebeverycarefulwhenremovingorinstallingtheTopand SidePanelpiecesandplacepiecesonanon marring...

Page 9: ...There are level adjustment bolts located underneath the table top on both the left front and right front side of the stove If the table top rocks once installed the table top needs to be leveled To adjust 1 Ensure that the bolts on both sides are in their down position and are not making contact with the table top 2 Raise either one of the adjustment bolts until it makes contact with the bottom of...

Page 10: ...r duct To draw outside air from behind the stove an outside air adaptor may be required see Optional Blower section Cut or drill a 4 102mm hole through a wall behind the unit Use an appropriate household 4 102mm inlet Note This unit is not designed to be operated with the firing door open In addition to the obvious hazard of sparks landing on combustibles an open fire door will cause the heater to...

Page 11: ... appliance The chimney connector should not pass through an attic roof space closet or similar concealed space floor or ceiling Where passage through a wall or partition of combustible material is desired the installation shall conform to CAN CSA B365 Installation Code for Solid Fuel Burning Appliances and Equipment in Canada or NFPA 211 Standard for Chimneys Fireplaces Vents and Solid Fuel Burnin...

Page 12: ...arance to Combustibles 6 Cut a hole in the ceiling and roof to suit the chimney system and frame in the sides The chimney support is mounted to the framing 7 Assemblechimneysectionssothefinishedlengthisresting on the support and protruding through the roof Avoid having joints between ceiling and roof Install radiation shield Assemble flashing and storm collar and be sure to maintain the vapour bar...

Page 13: ...rotector 48 1219 mm 3 914 mm Minimum Hooded vent or 90 elbow turned down The chimney may incorporate an offset To do this safely all sections of listed connector offset elbows and chimney section must be screwed together by at least three sheet metal screws per joint The chimney must be suitably supported by the chimney manufacturer s listed offset support Unit may be harder to start Please provid...

Page 14: ...8 1219 mm Hooded vent or 90 elbow turned down Ensure that the Masonry chimney meets all National Fire Protection Association and local building codes Have the chimney cleaned and inspected by a professional to ensure there are no cracks weak mortar or other signs of deterioration See pipe manufactuers installation instructions for further information Approved Through Wall Installation 12 305mm Min...

Page 15: ...t Seal securely Attach rain cap and check flashing for leaks 8 Install connector and chimney as per manufacturer s instructions 9 Attach stove to flooring using two 1 4 6mm x 2 51mm or longer lag screws 15 5 8 397mm 22 1 2 572mm 8 203mm 11 279mm 5 127mm 3 76mm 3 76mm Mobile Home Minimum Clearance to Combustibles Additional Requirements Warning Undernocircumstancesisthisheatertobeinstalled in a mak...

Page 16: ...to turn on as the stove heats up to operating temperature It will also shut the blower off after the fire has gone out and the unit cooled to below a useful heat output range Manual Tomanuallyoperatetheblower settherockerswitch to Man and set the speed control to desired setting This will bypass the sensing device and allow full control of the blower Switching from Auto to Man or selecting speed m...

Page 17: ...xcessive Creosote Buildup See 1 2 3 above Low Heat Output 1 Wood is wet Use dry wood 2 Fire too small Build a larger fire 3 Draft too low Chimney plugged or restricted inspect and clean Won t Burn Overnight 1 Air control is set too high Set control lower 2 Not enough wood Unsplit wood is preferred for overnight burns 3 Draft too high Excessive chimney height and or diameter Stove Won t Burn 1 Comb...

Page 18: ...E25 RAILSET 13 Replacement Baffle Kit NE25 BAFKIT 14 Baffle Pin SSER 125001 15 Ash System Front Brace NE25 78357 16 NEO 2 5 Pedestal Black NE25 PED 17 Ash Dump Assembly NE25 7857 18 Ash Drawer NE25 78352 19 Air Shutter Assembly NE16 7826 20 Secondary Air Control Assembly NE16 7838 22 Levelling Feet 4pcs NE16 5049765 23 Lower Grill Assy NE25 5037903 24 Upper Grill NE25 5037902 25 Removable back bri...

Page 19: ...art of this is understanding the basic functions of this design Traditionalwoodstoveshadabasiccombustionsystemwhich allowed a considerable amount of heat energy to escape up the chimney as unburned gases and particulates smoke Pacific Energy has designed a system that solves the prob lem by burning the smoke and releasing the additional heat to the room This system has two critical design features...

Page 20: ...ackage contains 18 full size firebricks as well as 6 various cut size bricks With the heater in the upright position install firebricks as follows Install the rear firebricks 4 full size two on each side of the baffle tube Then place 1 brick B in between the full bricks on the left as shown below Next install 4 full size firebricks and brick C as shown on each side of the firebox Lastly place 5 fu...

Page 21: ...erating correctly at installation Any part that shows in our judgment evidence of defect shall be repaired replaced or refunded at Pacific Energy s option The defective part may be required to be returned to Pacific Energy or an accredited agent transportation prepaid Porcelain is warranted for gloss retention Certain colors may darken when heated and return to the original shade when cool Glass i...

Page 22: ...22 PACIFIC ENERGY FIREPLACE PRODUCTS LTD 100216 24 ...

Page 23: ...TION OU DE SERVICE D INCENDIE POUR DES INFORMATIONS QUANT AUX RESTRICTIONS PERMIS D INSTALLATION ET INSPECTIONS DANS VOTRE RÉGION NE RELIEZ PAS CET APPAREIL À UN CONDUIT DE CHEMINÉE DESSERVANT DÉJÀ UN AUTRE APPAREIL UTILISER UN TUYAU DE RACCORDEMENT DE 6 PO 150 MM DIAM HOMOLOGUÉ OU NOIR 24 MSG MIN PEUT ÊTRE CONNECTÉ À UNE CHEMINÉE DE MAÇONNERIE GAINÉ PRÊTE À L EMPLOI AVEC DES COMBUSTIBLES SOLIDES ...

Page 24: ...PACIFIC ENERGY FIREPLACE PRODUCTS LTD 2975 Allenby Rd Duncan B C V9L 6V8 For technical support please contact your retailer Web site http www pacificenergy net Printed in Canada ...

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