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10  

050515-24

©PACIFIC ENERGY FIREPLACE 
PRODUCTS LTD.

8"  [203mm]

16"   [406mm]

8"   [203mm]

Canada Only

Ember Protection

The stove may be installed on a combustible floor provided 
ember protection made from a non-combustible material with 
a minimum K value of 23.7 btu/ft h ˚

is used. Equivalent to 

20GA steel.
This protection must extend as follows:

In Canada:  18" (457 mm) on the firing side and 8" (203 mm) 
to the other sides. See Figure #5, below.

Combustion Air

Intake or combustion air can be supplied to the stove in one of 

two ways.  Consult your local building code or CAN/CSA-B365, 

Installation Code for Solid-Fuel-Burning Appliances and 

Equipment before proceeding. 

1. 

Outside air supply 

- (Necessary for mobile home 

installation, optional for residential installation.) Outside 

air may be drawn from either underneath the stove or 

from behind.

 

To draw outside air through the floor, leave the 4"(102mm) 

knockout or cover plate in place in the rear of the ash box 

enclosure.

 

  

 Cut or drill a 4"(102mm) diameter hole directly below the 

bottom hole of the ash box enclosure.  Connect enclosure 

to the floor with a short 4"(102mm) diameter pipe. If you 

wish to connect the outside air to the rear hole on the ash 

box, then remove the 4"(102mm) knockout or cover plate 

at the rear of the ash box.

 

This hole must get its air from a 

ventilated

 crawl space 

or be extended with duct to the outdoors (see Figure #8, 

Page 13).  The use of outside combustion air for residential 

installation requires the unit to be secured to the structure 

to prevent dislodging of the air duct.  

 

To draw outside air from behind the stove, an outside air 

adaptor may be required (see Optional Blower section). 

Cut or drill a 4"(102mm) hole through a wall behind the 

unit. Use an appropriate household 4"(102mm) inlet. 

Note:

  This unit is not designed to be operated with the firing 

door open. In addition to the obvious hazard of sparks 

landing on combustibles, an open fire door will cause 

the heater to draw air from the living space and possibly 

cause suffocation.

2. 

Room air supply 

- The unit must have adequate air for 

combustion provided in the room the unit is installed in. 

Remove the cover plate or knockout from the rear of the 

ash box enclosure.  The stove will now draw its air from 
the room through this opening and into the firebox intake.

Note:

  The living space around the heater must be well 

ventilated with good air circulation.  Anything that may 

cause a negative pressure can cause gases or fumes 

to be pulled into the living area.  During extremely cold 

weather, and especially when burning at very slow rates, 

the upper parts of the exposed chimney may ice up, 

partially blocking the flue gases.  If blockage occurs, flue 
gases may enter living space.

U.S.A. Only

Non-combustible 

floor protector

FIG. #5

FIG. #6

In USA:  16" (406 mm) to the front and 8" (203 mm) to the 
sides of the fuel loading door opening.  See Figure #6, below.  
In the case of a horizontal chimney installation, this protection 
is also required under the chimney connector and 2" (51 mm) 
beyond each side.

8"  [203mm]

18"   [457mm]

8"  [203mm]

8"   [203mm]

Minimum Width - 44 5/8"(1.13m)

Minimum Overall Depth - 50"(1.27m)

Non-combustible 

floor protector

Minimum Width - 35"(889mm)

Minimum Overall Depth - 37 3/8"(950mm)

(Type 1 floor protector - approved to UL1618)

Minimum 20GA steel

Summary of Contents for NEO 2.5 NEOSTONE

Page 1: ...tructions Contact local building or fire officials about restrictions and installation inspection requirements in your area IMPORTANT THESE INSTRUCTIONS ARE TO REMAIN WITH THE HOMEOWNER MODEL NEO 2 5 NEOSTONE SERIES A SERIAL PACIFIC ENERGY FIREPLACE PRODUCTS LTD 2016 TESTED and LISTED to CAN ULC S627 AND UL 1482 Meets the Environmental Protection Agency s May 2015 Particulate Emission Standards ...

Page 2: ...tion requirements in you area Please read this entire manual before you install and use your new room heater Failure to follow instructions may result in property damage bodily injury or even death Contents Safety 3 Chimney Smoke and Creosote Formation 3 Chimney Fires 3 In Case of a Chimney Fire 3 Avoiding a Chimney Fire 3 Operation 4 Wood Selection 4 How to Test Your Wood 4 Lighting a Fire 4 Norm...

Page 3: ... be lived with Regular inspection and cleaning is the solution The use of dry seasoned wood and ample combustion air will help to minimize annoying smoke emissions and creosote buildup Chimney Fires The result of excessive creosote buildup is a chimney fire Chimney fires are dangerous Chimney inside temperatures can exceed 2000 F 1100 C This causes much higher than normal temperatures in the chimn...

Page 4: ...der no circumstances should you attempt to barbecue in this heater How to Test Your Wood Add a large piece of wood to the stove when it has a good large bed of coals It is dry if it is burning on more than one side within one minute It is damp if it turns black and lights within three minutes If it sizzles hisses and blackens without igniting in five minutes it is soaked and should not be burnt Li...

Page 5: ...ndfurtherforward thanflushwiththepedestals Donotstorepaperorotherstove lighting devices within the pedestal area Although storing wood under the unit is possible it is not recommended NOTE Refer to local fire codes CAN B365 and NFPA 211 in the U S WARNING IFYOU CHOOSETO STOREWOOD BENEATH YOUR UNIT EXERCISE EXTREME CAUTION WHEN LOADING THE WOODSTOVE EMBERS CAN FALL AND MAY IGNITE WOOD BENEATH STOVE...

Page 6: ...1 4 260mm x 5 mm Ceramic glass only Do not substitute with any other type To remove broken glass remove the door gasket and then undo the eight screws securing the gasket guides and glass retainers Removeallparticlesofglass Becarefulastheyare very sharp Install new glass complete with gasket Replace glassretainersandgasketguidestheninstallnewdoorgasket as per instructions provided with the door ga...

Page 7: ...ser tube in the back of the firebox Back side of airwash chamber located in the upper front of firebox Baffle locking pin Boost tube cover located in center of manifold bottom front of firebox When Cleaning the Chimney System Top baffle board blanket Baffle Brick Rails Manifold located in bottom front of firebox Blower The blower should be cleaned out a minimum every six months by using a vacumn o...

Page 8: ...he stove Soapstone FIG 1 NOTE DIMENSION DOES NOT INCLUDE LEVELLING LEGS NOTE ALL DIMENSIONS IN INCHES MM Removal and Installation NOTE It is recommended that two people remove or install the Soapstone Top and Side Panels due to the high weight of the pieces Soapstone can be easily scratched and damaged PleasebeverycarefulwhenremovingorinstallingtheTopand SidePanelpiecesandplacepiecesonanon marring...

Page 9: ...There are level adjustment bolts located underneath the table top on both the left front and right front side of the stove If the table top rocks once installed the table top needs to be leveled To adjust 1 Ensure that the bolts on both sides are in their down position and are not making contact with the table top 2 Raise either one of the adjustment bolts until it makes contact with the bottom of...

Page 10: ...r duct To draw outside air from behind the stove an outside air adaptor may be required see Optional Blower section Cut or drill a 4 102mm hole through a wall behind the unit Use an appropriate household 4 102mm inlet Note This unit is not designed to be operated with the firing door open In addition to the obvious hazard of sparks landing on combustibles an open fire door will cause the heater to...

Page 11: ... appliance The chimney connector should not pass through an attic roof space closet or similar concealed space floor or ceiling Where passage through a wall or partition of combustible material is desired the installation shall conform to CAN CSA B365 Installation Code for Solid Fuel Burning Appliances and Equipment in Canada or NFPA 211 Standard for Chimneys Fireplaces Vents and Solid Fuel Burnin...

Page 12: ...arance to Combustibles 6 Cut a hole in the ceiling and roof to suit the chimney system and frame in the sides The chimney support is mounted to the framing 7 Assemblechimneysectionssothefinishedlengthisresting on the support and protruding through the roof Avoid having joints between ceiling and roof Install radiation shield Assemble flashing and storm collar and be sure to maintain the vapour bar...

Page 13: ...rotector 48 1219 mm 3 914 mm Minimum Hooded vent or 90 elbow turned down The chimney may incorporate an offset To do this safely all sections of listed connector offset elbows and chimney section must be screwed together by at least three sheet metal screws per joint The chimney must be suitably supported by the chimney manufacturer s listed offset support Unit may be harder to start Please provid...

Page 14: ...8 1219 mm Hooded vent or 90 elbow turned down Ensure that the Masonry chimney meets all National Fire Protection Association and local building codes Have the chimney cleaned and inspected by a professional to ensure there are no cracks weak mortar or other signs of deterioration See pipe manufactuers installation instructions for further information Approved Through Wall Installation 12 305mm Min...

Page 15: ...t Seal securely Attach rain cap and check flashing for leaks 8 Install connector and chimney as per manufacturer s instructions 9 Attach stove to flooring using two 1 4 6mm x 2 51mm or longer lag screws 15 5 8 397mm 22 1 2 572mm 8 203mm 11 279mm 5 127mm 3 76mm 3 76mm Mobile Home Minimum Clearance to Combustibles Additional Requirements Warning Undernocircumstancesisthisheatertobeinstalled in a mak...

Page 16: ...to turn on as the stove heats up to operating temperature It will also shut the blower off after the fire has gone out and the unit cooled to below a useful heat output range Manual Tomanuallyoperatetheblower settherockerswitch to Man and set the speed control to desired setting This will bypass the sensing device and allow full control of the blower Switching from Auto to Man or selecting speed m...

Page 17: ...xcessive Creosote Buildup See 1 2 3 above Low Heat Output 1 Wood is wet Use dry wood 2 Fire too small Build a larger fire 3 Draft too low Chimney plugged or restricted inspect and clean Won t Burn Overnight 1 Air control is set too high Set control lower 2 Not enough wood Unsplit wood is preferred for overnight burns 3 Draft too high Excessive chimney height and or diameter Stove Won t Burn 1 Comb...

Page 18: ...E25 RAILSET 13 Replacement Baffle Kit NE25 BAFKIT 14 Baffle Pin SSER 125001 15 Ash System Front Brace NE25 78357 16 NEO 2 5 Pedestal Black NE25 PED 17 Ash Dump Assembly NE25 7857 18 Ash Drawer NE25 78352 19 Air Shutter Assembly NE16 7826 20 Secondary Air Control Assembly NE16 7838 22 Levelling Feet 4pcs NE16 5049765 23 Lower Grill Assy NE25 5037903 24 Upper Grill NE25 5037902 25 Removable back bri...

Page 19: ...art of this is understanding the basic functions of this design Traditionalwoodstoveshadabasiccombustionsystemwhich allowed a considerable amount of heat energy to escape up the chimney as unburned gases and particulates smoke Pacific Energy has designed a system that solves the prob lem by burning the smoke and releasing the additional heat to the room This system has two critical design features...

Page 20: ...ackage contains 18 full size firebricks as well as 6 various cut size bricks With the heater in the upright position install firebricks as follows Install the rear firebricks 4 full size two on each side of the baffle tube Then place 1 brick B in between the full bricks on the left as shown below Next install 4 full size firebricks and brick C as shown on each side of the firebox Lastly place 5 fu...

Page 21: ...erating correctly at installation Any part that shows in our judgment evidence of defect shall be repaired replaced or refunded at Pacific Energy s option The defective part may be required to be returned to Pacific Energy or an accredited agent transportation prepaid Porcelain is warranted for gloss retention Certain colors may darken when heated and return to the original shade when cool Glass i...

Page 22: ...22 PACIFIC ENERGY FIREPLACE PRODUCTS LTD 100216 24 ...

Page 23: ...TION OU DE SERVICE D INCENDIE POUR DES INFORMATIONS QUANT AUX RESTRICTIONS PERMIS D INSTALLATION ET INSPECTIONS DANS VOTRE RÉGION NE RELIEZ PAS CET APPAREIL À UN CONDUIT DE CHEMINÉE DESSERVANT DÉJÀ UN AUTRE APPAREIL UTILISER UN TUYAU DE RACCORDEMENT DE 6 PO 150 MM DIAM HOMOLOGUÉ OU NOIR 24 MSG MIN PEUT ÊTRE CONNECTÉ À UNE CHEMINÉE DE MAÇONNERIE GAINÉ PRÊTE À L EMPLOI AVEC DES COMBUSTIBLES SOLIDES ...

Page 24: ...PACIFIC ENERGY FIREPLACE PRODUCTS LTD 2975 Allenby Rd Duncan B C V9L 6V8 For technical support please contact your retailer Web site http www pacificenergy net Printed in Canada ...

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