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RX-5 Tent Owner’s Manual
Warranty
FOR SALES IN AUSTRALIA USA AND INTERNATIONAL MARKETS.
TENTS, FURNITURE AND ACCESSORIES: [OZTENT, MALAMOO,
AND FOXWING]
This document sets out the terms and conditions of product
warranties for Oztent, Malamoo and Foxwing branded products. It is
an important document. Please keep it with your proof of purchase
documents in a safe place for future reference should you require
service for your Oztent, Malamoo, or Foxwing branded product.
General Terms and Conditions
1.
In this warranty
(a) ‘Oztent’ means Oztent Australia Pty Limited ABN 19 050
035 964 in respect of products purchased in Australia,
USA and International markets;
(b) ‘Product’ means any Oztent product purchased by you
accompanied by this document;
(c) ‘Warranty Period’ means
(i)
where you use the Product for personal, domestic
or household purposes in Australia the period of ‘12’
months and in USA and International markets the
period of ‘12’ months;
(ii) for Tents and Tent Accessories used for personal,
domestic or household purposes (e.g. Peaked Side
Panel) the period of ‘24’ months;
(iii) for Furniture (e.g. Chairs) and Furniture Accessories
used for personal, domestic or household purposes
the period of ‘60’ months;
following the date of original purchase of the Product;
(d) ‘you’ means the purchaser of the Product not having
purchased the appliance for re-sale, and ‘your’ has a
corresponding meaning.
2.
This warranty only applies to Products purchased and used
in Australia, USA or International markets and is in addition
to (and does not exclude, restrict, or modify in any way)
any non-excludable statutory warranties in Australia, USA or
International markets.
3.
Oztent warrants that, when dispatched from an Oztent
warehouse, the Product is free from defects in materials and
workmanship for the Warranty Period.
4.
During the Warranty Period Oztent or its Authorised Service
Centre will, at no extra charge if your product is readily
accessible without special equipment, and subject to these
terms and conditions, repair or replace any parts which it
considers to be defective. You agree that any replaced Product
or parts become the property of Oztent. This warranty does not
apply to guy ropes, tent pegs, or similar perishable parts.
5.
Parts and Products not supplied by Oztent are not covered by
this warranty.
6.
Where you are within an Oztent service area, this warranty
covers the cost of transport of the Product only to and from
Authorised Service Centres of Oztent (“ASC”) and travelling
costs for representatives of the ASC to and from your home
or business. If you are outside an Oztent service area, or you
are claiming for an accessory you will bear these costs. For
information about whether you are within an Oztent service
area, or information on your nearest ASC please phone 1800
OZTENT or 1800 698368 in Australia, +8555 OZTENT or
+855 569 8368 in the USA or +61 2 8706 5100 in International
markets.
7.
Proof of purchase is required before you can make a claim
under this warranty.
8.
You may not make a claim under this warranty unless the defect
claimed is due to faulty or defective parts or workmanship.
Oztent is not liable in the following situations (which are not
exhaustive):
(a) The Product is damaged by:
(i)
accident
(ii) misuse or abuse, including failure to properly
maintain or service
(iii) normal wear and tear
(iv) storm damage or improper storage
(v) incomplete or improper installation
(vi) incorrect, improper or inappropriate operation
(vii) insect or vermin infestation.
(b) The Product is modified without authority from Oztent
in writing.
(c) The Products model number, serial number or warranty
seal has been removed or defaced.
(d) The Product was serviced or repaired by anyone other
than Oztent or its Authorised Service Centres.
9.
This warranty, the contract to which it relates and the relationship
between you and Oztent are governed by the law applicable in
the Australian State where the Product was purchased or the
law applicable in the USA or International markets if the Product
was purchased in the USA or International markets. Where the
Product was purchased in the USA or International markets for
business purposes the Consumer Guarantee Act does not apply.
Limitation of Liability
10.
To the extent permitted by law:
(a) Oztent excludes all warranties other than as contained in
this document;
(b) Oztent shall not be liable for any loss or damage whether
direct or indirect or consequential arising from your
purchase, use or non-use of the Product.
11.
Provisions of the Trade Practices Act and State consumer
legislation in Australia, and the Consumer Guarantees Act, the
Sale of Goods Act and the Fair Trading Act in New Zealand
or any Act or State consumer legislation in the USA or
International markets, imply warranties or conditions, or impose
obligations, upon Oztent which cannot be excluded, restricted
or modified. To the extent permitted by law, the liability of
Oztent (if any) arising out of or in relation to the Product or any
services supplied by Oztent shall be limited (where it is fair and
reasonable to do so),:
(a) in the case of Products, at its option, to the replacement
or repair of the Product or the supply of equivalent
products or the payment of the cost of replacing the
Product or having the Product repaired or of acquiring
equivalent Product. Upon being replaced, parts and
Products become the property of Oztent; or
(b) in the case of services, at its option, to the supply of the
services again or the payment of the cost of having the
services re-supplied;
and in the case of Products or services supplied in the USA or
International markets, loss or damage whether direct or indirect
or consequential that is reasonably foreseeable.
Privacy
You acknowledge that if you make a warranty claim it will be
necessary for Oztent and its Authorised Service Centres to exchange
information in relation to you to enable Oztent to meet its obligations
under this warranty.
Important Notice
Before calling for service please check carefully the owner’s manual,
use and care instructions and the warranty terms and conditions.
Product Registration
To assist in validating warranty, we kindly ask that you register your
product purchase online with Oztent in your country of origin or
alternatively complete the warranty card provided with your product
(if applicable) and return it to Oztent care of the nominated address.
Please visit our website
for more warranty
information & to register
your Oztent product
oztent.com.au/product-rego
