DD-75-193 R(0)
Y.T
.31.03.17
21
8.2 Warranty Terms and Conditions
8.3 Cases Excluded from the Coverage of Warranty
1.
Warranty period starts after the date of purchase of the goods and continues for twentyfour (24) months
against manufacturing defects. Warranty coverage is in form of supplying replacement parts free of charge.
2.
Availability of the spare parts by the manufacturing company is guaranteed for ten (10) years following the
manufacturing date of the product.
3.
Any tampering, failures resulting from unauthorized modification or repair attempt and shall void the
warranty.
4.
Expiration time for the warranty of the parts replaced within the warranty period is the same as that of the
turnstile.
5.
When the turnstile fails within the warranty period, duration of repair is added to the warranty period.
6.
Manufacturing company supplies required replacement parts to repair defects and failures during the
warranty period in accordance with the terms stated herein. The parts are supplied to the authorized dealer/
service center which has sold the product to end user.
7.
It is the user’s responsibility to check that technical services are carried out in accordance with the terms
stated herein.
8.
The user must retain the warranty certificates and present to the authorized service personnel when
required.
9.
Users are expected to sign the failure report/ service forms that are filled after service/maintenance work
performed under the warranty coverage.
10.
In case any dispute or problem related to the warranty is not resolved by the manufacturer, users can apply
to the Republic of Turkey Ministry of Industry and Trade, Directorate General of Protecting Consumer Rights
and Competition.
11.
All replacement parts sold by Ozak are warranted for a period of one year following the date of purchase,
excluding failures resulting from physical damage, incorrect installation, misuse, tampering and similar
reasons beyond manufacturers control.
1.
Any tampering or damage on warranty certificate or serial numbers and labels that prevent the
identification of the product shall void the warranty.
2.
Any modifications, addition of accessories and parts, or replacement of parts without approval of
manufacturer fall within the scope of tampering with the system, therefore terminates liability of the
manufacturing company.
3.
Any damage and failure resulting from any of the conditions listed below are not covered by warranty:
a)
Misuse, abuse, deliberate act or negligence,
b)
Glass breakage,
c)
Failures caused by short circuit, power surge, incorrect wiring and voltage applications, improper
grounding, change of phase group, induction current effects,
d)
Maintenance, repair, additions, or replacement of parts and accessories or moving the turnstiles from
original location by unauthorized personnel,
e)
Shipping and handling damages
f)
Failures caused by exposure to unsuitable environmental conditions for the stated technical specifications
of the product (temperature range, IP grade etc) such as excessively dusty, humid, dirty and other
environments.
g)
Failures caused by leakage of water into the internal parts of the turnstile due to application of
pressurized water on the product,
h)
Damage and failure caused by lightning, flood, fire, storm, hurricanes, earthquake and similar natural
disasters,
i)
Accidents that occur at the location where the products are installed,
j)
Damages that occur as a result of circumstances beyond reasonable control of the manufacturer or the
user (armed conflicts, civil unrest, blockade, revolution, insurrection, mobilization, looting etc. )
k)
THE DAMAGE OR FAILURES OCCURRING DUE TO FEEDING OF EXTERNAL DEVICES (CARD READERS,
TERMINALS, INDICATIONS, COMMUNICATION DEVICES, ETC.) FROM THE CONTROL BOARD OR POWER
SUPPLY UNIT INSIDE THE TURNSTILE.
Summary of Contents for GL A1
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