OWC Mercury Rack Pro mini-SAS
Chapter 4 -Troubleshooting & Tips
4 TROUBLESHOOTING & TIPS
4.1 Troubleshooting
Some of the most simple problems can be traced to power, or connectivity issues.
Begin your troubleshooting by verifying that power is plugged into the external stor-
age solution, and if connected to a power strip. Make sure that the power is turned on
at the switch on the strip.
Then, simply verify that your cables (both ends!) are properly plugged into the com-
puter and storage soltion.
You may want to review the manual for your controller card and use it’s managment
functions to verify the status of the hard drives.
4.2 Tips
To properly dismount any connected drives from your computer, you need to follow a
few simple steps.
• For Macintosh systems:
There are two methods to umount disks with Macintosh systems. Either drag the icon
for the hard disk you wish to dismount to the trash can, or iclick the eject icon next to
the hard disk name in under the “DEVICES” tab in the sidebar in any finder window.
• For Windows systems:
1. Go to the System Tray (located in the lower right corner of yoru screen). Click on the
Eject icon (a small green arrow over a hardware image).
2. A message will appear, detailing the devices that the Eject icon controls. i.e. “Safely
remove...” Click on this prompt.
3. You will then be given the following message. “Safe to Remove Hardware”. It is now
safe to disconnect the OWC Mercury Rack Pro.
Summary of Contents for Mercury Rack Pro mini-SAS
Page 1: ...User Guide Owners Manual...
Page 2: ......
