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INTRODUCTION

1.1 Minimum System Requirements ............................................1

1.1.1 Apple Mac Requirements
1.1.2 PC Requirements
1.1.3 Supported Drives

1.2 Package Contents .................................................................1
1.3 About This Manual .................................................................1
1.4 Front View ..............................................................................3
1.5 Rear View ...............................................................................3
1.6 Usage Notes ..........................................................................4

DEVICE SETUP

2.1 Quick Start .............................................................................5
2.2 Assembly ...............................................................................5
2.3 RAID Settings ........................................................................8

2.3.1 Changing the RAID Mode
2.3.2 RAID Modes

2.4 Drive Failure ...........................................................................9

2.4.1 Replacing Drives

SUPPORT RESOURCES

3.1 Formatting ...........................................................................10
3.2 Troubleshooting ...................................................................10
3.3 About Data Backup .............................................................10
3.4 Online Resources.................................................................10
3.5 Contacting Technical Support .............................................10

OWC MERCURY ELITE PRO DUAL  

CONTENTS

CONTENTS

Summary of Contents for Mercury Elite Pro Dual

Page 1: ...M E R C U R Y E L I T E P R O D U A L Assembly Manual User Guide ...

Page 2: ...ew 3 1 5 Rear View 3 1 6 Usage Notes 4 DEVICE SETUP 2 1 Quick Start 5 2 2 Assembly 5 2 3 RAID Settings 8 2 3 1 Changing the RAID Mode 2 3 2 RAID Modes 2 4 Drive Failure 9 2 4 1 Replacing Drives SUPPORT RESOURCES 3 1 Formatting 10 3 2 Troubleshooting 10 3 3 About Data Backup 10 3 4 Online Resources 10 3 5 Contacting Technical Support 10 OWC MERCURY ELITE PRO DUAL CONTENTS CONTENTS ...

Page 3: ...ackage Contents Not pictured If the Mercury Elite Pro Dual was purchased without drives a packet of screws is included 1 3 About This Manual The images and descriptions may vary slightly between this manual and the unit shipped Functions and features may change depending on the firmware version or driver version if applicable Please visit the product web page for the most recent product informatio...

Page 4: ...nside the device increasing the risk of damage or malfunction Do not block any ventilation openings on the device These help to keep the device cool during operation Blocking the ventilation openings may cause damage to the device and cause an increased risk of short circuiting or fire Read this user guide carefully and follow the recommended steps for assembly Use proper anti static precautions w...

Page 5: ... of the hard drives is being rebuilt this LED will blink green during the rebuild process The LED that corresponds to the hard drive being rebuilt will also blink green 1 5 Rear View 1 ON OFF Switch Turn power to the Elite Pro Dual on and off with this switch 2 DC IN Connect the included power supply here 3 FireWire 800 ports Attach the included 9 9 pin FireWire 800 cable to one of these ports and...

Page 6: ...h port it is connected to See Section 2 2 for more information on ports and drive connections When you want to change the data connection type from FireWire to USB or vice versa do the following unmount the volume in the OS then power off the Elite Pro Dual Next switch the data connection wait 10 seconds then power on the Elite Pro Dual again to resume operation For the safe removal of your drive ...

Page 7: ...ve Guide application 4 Follow the simple on screen instructions to complete the formatting process Once the formatting is finished the drive is ready to use 2 2 Assembly These assembly instructions are written for users who purchased the Mercury Elite Pro Dual as an empty enclosure The instructions show how to open the enclosure in order to install drives IMPORTANT opening an enclosure with pre in...

Page 8: ... so that the edge with the SATA ports sits just to the right of the cable connectors on the circuit board Make sure the holes on the sides of the drive line up with the holes on the sides of the inner chassis Connect one set of data and power cables labeled either Port 1 or Port 2 to the corresponding ports on the drive Do not remove any cables from the Elite Pro Dual 5 Set the second drive into t...

Page 9: ...he front of the outer enclosure are close to the silicone feet The screw holes at the rear of the outer enclosure are farther away from the silicone feet 8 Once you know the correct orientation from Step 8 slide the inner chassis back into the outer enclosure as shown 9 Once the front grill of the inner chassis sits flush with the edge of the outer enclosure turn the device on its side again The s...

Page 10: ...iffers from the others 2 3 2 RAID Modes RAID 0 Drive Striping Mode The two drives show up as a single large disk with a size equal to the combined capacities of both drives RAID 0 is used when speed is the primary objective it does not provide data redundancy for protection The reading and writing of data files is spread across both drives to gain speed by distributing the workload This allows for...

Page 11: ...port and arrange for replacement If the unit is outside its warranty or was purchased without drives follow the assembly instructions in Section 2 2 to access and replace the failed drive If the Drive 1 LED is solid red the failed drive is the one on the bottom connected directly to the black SATA connector on the circuit board see Section 2 2 step 4 If the Drive 2 LED is solid red the failed driv...

Page 12: ...s a RAID 1 and the rebuild LED is blinking simply wait for the rebuild process to complete If the rebuild LED is still blinking after more than 48 hours contact tech support for assistance If problems persist Section 3 5 provides information for contacting technical support 3 3 About Data Backup To ensure that your files are protected and to prevent data loss we strongly suggest that you keep two ...

Page 13: ...ar installation If this equipment does cause harmful interference with radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment to an outlet on ...

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