OWC Mercury Elite Pro Dock
Introduction
4
1.7 Usage Notes
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Identical drives (model, capacity, firmware) are required for RAID configurations
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If you want to change the RAID mode after the initial setup of the device (it will default to a RAID
0 configuration), you need to first power off the device, disconnect all cables, and then open the
device as shown in the Section 2.1. After you have access to the inner-chassis, the RAID mode on
the back of the device must be rotated to your chosen setting. NOTE: if there is any data on the
drives being used, changing the default RAID mode will result in the loss of all data on the drives
once the enclosure powers on and reconfigures itself.
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To ensure no data is lost during normal use, always eject or unmount the corresponding disk(s)
from your operating system before powering off the device. Several options are provided below for
Mac and PC.
macOS
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Drag the icon for the disk you wish to unmount to the trash can; OR
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Right-click the disk icon on the desktop, then click “Eject”; OR
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Highlight the disk on your Desktop and press Command-E.
Windows
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1. Go to the System Tray (located in the lower right corner of your screen). Click on the “Eject” icon
(a small green arrow over a hardware image).
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2. A message will appear, detailing the devices that the “Eject” icon controls, i.e., “Safely remove...”
Click on this prompt.
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3. You will then see a message that says, “Safe to Remove Hardware.” It is now safe to disconnect
the Mercury Elite Pro Dock from the computer.
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The steps above are applicable to Windows 10 build 1803 and earlier. If you are using Windows 10
build 1809 (October 2018) or later, you can eject the drive by clicking the ‘Show hidden items’ menu
in the Taskbar, then clicking ‘Safely Remove Hardware and Eject Media’, and last select the ‘Eject’
option for this volume.
