Ovislink Air Live Air3GII User Manual Download Page 66

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4.Trobleshooting

AirLive Air3GII User’s Manual

Troubleshooting

Troubleshooting

This Chapter provides solutions to problems for the installation and operation of the Air3GII.

You can refer to the following if you are having problems.

Why can’t I configure the router even the cable is plugged and the LED is lit?

Do a

Ping test

to make sure that the WiFi Combo

Note:

It is recommended that you use an

Router is responding. Ethernet connection to configure it.

Go to

Start > Run

1. Type

cmd

2. Press

OK.

3. Type

ipconfig

to get the IP of default gateway.

4. Type

“

ping 192.168.123.254”.

Assure that you ping the correct IP Address

assigned to the Air3GII. It will show four replies if you ping correctly.

Summary of Contents for Air Live Air3GII

Page 1: ...Copyright and Disclaimer AirLive GW 300NAS User s Manual Air3GII Wireless 11n 150Mbps 3G Broadband Router User s Manual...

Page 2: ...or registered trademarks of their respective companies They are used for identification purpose only Specifications are subject to be changed without prior notice FCC Interference Statement This equi...

Page 3: ...area is likely to cause interference in which case the user at his own expense will be required to take whatever measures are necessary to correct the interference CE Declaration of Conformity This e...

Page 4: ...N 3 2 SPECIFICATION 6 2 1EASY SETUP BY WINDOWS UTILITY 6 2 2 EASY SETUP BY CONFIGURING WEB PAGES 13 3 INSTALLATION UN INSTALLATION 3 1 BASIC SETTING 18 3 2 FORWARDING RULES 36 3 3 SECURITY SETTING 40...

Page 5: ...that supports wireless networking at home work or in a public place The Air3GII supports a USB 3G modem card either WCDMA or EVDO and even HSDPA as well and supports wireless data transfers up to 150M...

Page 6: ...1 Introduction AirLive Air3GII User s Manual 2 1 1 Packing List Item s Description Contents Quantity 1 Air3GII 1 2 Power adapter 1 3 CD 1...

Page 7: ...1 Introduction AirLive Air3GII User s Manual 3 1 2 Hardware Installation A Hardware configuratio...

Page 8: ...1 Introduction AirLive Air3GII User s Manual 4...

Page 9: ...rming the installation steps below Step 1 Plug a USB modem into USB port Step 2 Insert RJ45 cable into LAN Port on the back panel of the router Then plug the other end of into computer Step 3 Plug the...

Page 10: ...I quickly and easily One is through executing the provided Windows Easy Setup Utility on your PC and the other is through browsing the device web pages and configuration 2 1Easy Setup by Windows Utili...

Page 11: ...2 Specification AirLive Air3GII User s Manual 7 Step 3 Then click the Wizard to continue Step 4 Click Next to continue...

Page 12: ...2 Specification AirLive Air3GII User s Manual 8 Step 5 Select Wireless Enable and then click Next to continue Step 6 Enter SSID Channel and Security options and then click Next to continue...

Page 13: ...2 Specification AirLive Air3GII User s Manual 9 Step 7 Click Let me select WAN service by myself to select WAN service manually Step 8 Select 3G Service by clicking 3G icon to continue...

Page 14: ...Auto Detection and the Utility will try to detect and configure the required 3G service settings automatically Click Next to continue Step 9 2 Or you can select Manual and manually fill in the require...

Page 15: ...2 Specification AirLive Air3GII User s Manual 11 Step 10 Click Next to save your setting Step 11 The Air3GII is rebooted to make your entire configuration take effect...

Page 16: ...2 Specification AirLive Air3GII User s Manual 12 Step 12 Click Next to test the Internet connection or you can ignore test Step 13 Click Next to test WAN Networking service Step 14 Setup is completed...

Page 17: ...figure the device Browse to Activate the Setup Wizard Type in the IP Address http 192 168 123 254 Type in the default password admin in the System Password and then click login button Select your lang...

Page 18: ...cation AirLive Air3GII User s Manual 14 Step 1 Change System Password Set up your system password Default admin Step 2 Select Time Zone Step 3 Select WAN Type Choose Auto Detecting or Manually to set...

Page 19: ...User s Manual 15 Step 4 Select Wan Type If you want to use 3G service as the main internet access please set the WAN interface as Wireless WAN and the WAN type as 3G Step 5 3G Mode Select Auto Detect...

Page 20: ...2 Specification AirLive Air3GII User s Manual 16 Step 6 Set up your Wireless Network Set up your SSID Step 7 Setup your Encryption Key here then click Next to continue...

Page 21: ...2 Specification AirLive Air3GII User s Manual 17 Step 8 Apply your Setting Then click Apply Setting Step 9 Click Finish to complete it...

Page 22: ...etwork or this device you can access the Configuration Menu by opening the web browser and typing in the IP Address of the device The default IP Address is 192 168 123 254 Enter the default password a...

Page 23: ...is device as their Default Gateway You can change it if necessary 2 Subnet Mask Input your Subnet mask All devices in the network must have the same subnet mask The default subnet mask is 255 255 255...

Page 24: ...nter the Pin Code for your SIM card Optional 7 Dial Number This field should not be altered except when required by your service provider 8 Account Enter the new User Name for your PC card here you ca...

Page 25: ...it to keep the connection always be established 15 LCP Echo Request Enter the time interval and the maximum failure count The device will constantly send out the LCP packets for keeping the connection...

Page 26: ...adband connection will be switched to use the Ethernet WAN service 2 WAN IP Address Subnet Mask Gateway Primary and Secondary DNS Enter the proper settings provided by your ISP C Dynamic IP Address 1...

Page 27: ...ontrol There are 3 modes to select Connect on demand The device will link up with ISP when the clients send outgoing packets Auto Reconnect Always on The device will link with ISP until the connection...

Page 28: ...d appears blank If you don t want to change the password leave it blank 3 Connection Control There are 3 modes to select Connect on demand The device will link up with ISP when the clients send outgoi...

Page 29: ...nd keep you connected to internet with the alternative WWAN broadband service Meanwhile if the device detected that the Ethernet WAN connection is recovered your broadband connection will be switched...

Page 30: ...ct your PPTP session Set it to zero or enable Auto reconnect to disable this feature If Auto reconnect is enabled this device will connect with ISP automatically after system is restarted or connectio...

Page 31: ...broadband service Meanwhile if the device detected that the Ethernet WAN connection is recovered your broadband connection will be switched to use the Ethernet WAN service 2 IP Mode Please check the...

Page 32: ...ble this feature If Auto reconnect is enabled this device will connect with ISP automatically after system is restarted or connection is dropped 8 Connection Control There are 3 modes to select Connec...

Page 33: ...ptional this information will be passed to the clients Press More and you can find more settings 5 Primary DNS Secondary DNS Optional This feature allows you to assign a DNS Servers 6 Primary WINS Sec...

Page 34: ...3 Installation Un installation AirLive Air3GII User s Manual 30...

Page 35: ...default 3 SSID Broadcast The router will broadcast beacons that have some information including SSID so that wireless clients can know how many AP devices by scanning the network Therefore if this set...

Page 36: ...failure may occur is if the client s MAC address is explicitly excluded in the AP router configuration Shared Shared key authentication relies on the fact that both stations taking part in the authent...

Page 37: ...pre share key is from 8 to 63 Key value shared by the RADIUS server and this router This key value is consistent with the key value in the RADIUS server WPA PSK2 WPA PSK2 user AES and TKIP for Same t...

Page 38: ...ou can press Generate New Pin to get an AP PIN 3 Config Mode Select your config Mode from Registrar or Enrollee 4 Config Status It shows the status of your configuration 5 Config Method You can select...

Page 39: ...Air3GII User s Manual 35 3 1 4 Change Password You can change the System Password here We strongly recommend you to change the system password for security reason Click on Save to store your settings...

Page 40: ...is product are invisible to the outside world If you wish you can make some of them accessible by enabling the Virtual Server Mapping A virtual server is defined as a Service Port and all requests to...

Page 41: ...rLive Air3GII User s Manual 37 For example if you have an FTP server port 21 at 192 168 123 1 a Web server port 80 at 192 168 123 2 and a VPN server at 192 168 123 6 then you need to specify the follo...

Page 42: ...2 2 Special AP Some applications require multiple connections like Internet games Video conferencing Internet telephony etc Because of the firewall function these applications cannot work with a pure...

Page 43: ...your settings or click Undo to give up the changes 3 2 3 Miscellaneous 1 IP Address of DMZ Host DMZ Demilitarized Zone Host is a host without the protection of firewall It allows a computer to be exp...

Page 44: ...3 Installation Un installation AirLive Air3GII User s Manual 40 3 3 Security Setting...

Page 45: ...cket Filter enables you to control what packets are allowed to pass the router Outbound filter applies on all outbound packets However inbound filter applies on packets that destined to Virtual Server...

Page 46: ...resses 4 3 2 1 4 3 2 254 An empty implies all IP addresses For source or destination port you can define a single port 80 or a range of ports 1000 1999 Add prefix T or U to specify TCP or UDP protocol...

Page 47: ...ific URLs 1 Domain Filter Check if you want to enable Domain Filter 2 Log DNS Query Check if you want to log the action when someone accesses the specific URLs 3 Privilege IP Address Range Setting a g...

Page 48: ...ve to store your settings or click Undo to give up the changes 3 3 3 URL Blocking URL Blocking will block LAN computers to connect with pre define Websites The major difference between Domain filter a...

Page 49: ...2 URL If any part of the Website s URL matches the pre defined word the connection will be blocked For example you can use pre defined word sex to block all websites if their URLs contain pre defined...

Page 50: ...Address Control All of the settings in this page will take effect only when Enable is checked 2 Connection control Check Connection control to enable the controlling of which wired and wireless client...

Page 51: ...iate to the wireless LAN If a client is denied to associate to the wireless LAN it means the client can t send or receive any data via this device Choose allow or deny to allow or deny the clients who...

Page 52: ...t can connect with this product to perform administration task You can use subnet mask bits nn notation to specified a group of trusted IP addresses for example 10 1 2 0 24 NOTE When Remote Administra...

Page 53: ...3 Installation Un installation AirLive Air3GII User s Manual 49 3 4 Advanced Setting...

Page 54: ...lert Enable Check if you want to enable Email alert send syslog via email 3 SMTP Server IP and Port Input the SMTP server IP and port which are connected with If you do not specify port number the def...

Page 55: ...time you connect your Internet service provider Before you enable Dynamic DNS you need to register an account on one of these Dynamic DNS servers that we list in Provider field To enable Dynamic DNS...

Page 56: ...orts Define the Remote IP address and ports of packets 5 QoS Priority This defines the priority level of the current Policy Configuration Packets associated with this policy will be serviced based upo...

Page 57: ...oth to enable SNMP function If Local is checked this device will response request from LAN If Remote is checked this device will response request from WAN 2 Get Community The community of GetRequest t...

Page 58: ...d computer can get some information of the device with SNMP protocol Click on Save to store your settings or click Undo to give up the changes 3 4 5 Routing If you have more than one routers and subne...

Page 59: ...p for each routing rule and then enable or disable the rule by checking or un checking the Enable checkbox Click on Save to store your settings or click Undo to give up the changes 3 4 6 System Time 1...

Page 60: ...h service will be turned on or off 1 Schedule Check to enable the schedule rule settings 2 Add New Rule To create a schedule rule click the Add New Rule button You can edit the Name of Rule Policy and...

Page 61: ...3 Installation Un installation AirLive Air3GII User s Manual 57 Click on Save to store your settings or click Undo to give up the changes...

Page 62: ...3 Installation Un installation AirLive Air3GII User s Manual 58 3 5 Tool Box...

Page 63: ...3 Installation Un installation AirLive Air3GII User s Manual 59 3 5 1 System Info You can view the System Information and System log and download clear the System log in this page...

Page 64: ...de You can upgrade firmware by clicking Upgrade button 3 5 3 Backup Setting You can backup your settings by clicking the Backup Setting function item and save it as a bin file Once you want to restore...

Page 65: ...the Reset to default function item 3 5 5 Reboot You can also reboot this device by clicking the Reboot function item 3 5 6 Miscellaneous 1 Domain Name or IP address for Ping Test Allow you to configu...

Page 66: ...n t I configure the router even the cable is plugged and the LED is lit Do a Ping test to make sure that the WiFi Combo Note It is recommended that you use an Router is responding Ethernet connection...

Page 67: ...g properly 8 Click OK 9 2 What can I do if my Ethernet connection does not work properly A Make sure the RJ45 cable connect with the router B Ensure that the setting on your Network Interface Card ada...

Page 68: ...ith some certain 3G cards Please check the latest compatibility list to see if your 3G card is already supported E What should I insert in APN PIN Code Account Password Primary DNS and Secondary DNS T...

Page 69: ...ss client can not access the Internet I Out of range Put the router closer to your client II Wrong SSID or Encryption Key Check the SSID or Encryption setting III Connect with wrong AP Ensure that the...

Page 70: ...setting to set up your Encryption key again 2 Reset the Air3GII to default setting 6 How to reset to default 1 Ensure the Air3GII is powered on 2 Find the Reset button on the right side 3 Press the R...

Page 71: ...in and France ETSI 1 14 Japan TELEC Security 64 bit and 128 bit WEP Encryption WPA encryption Antenna External 1 8dBi Antenna Firewall IP Filtering NAT Network Address Translation with VPN Pass throug...

Page 72: ...ts of this product are subject to the GNU GPL and those software packages are copyright by their respective authors Linux 2 4 28 system kernel busybox_1_00_rc2 bridge utils 0 9 5 dhcpcd 1 3 ISC DHCP V...

Page 73: ...d charge for this service if you wish that you receive source code or can get it if you want it that you can change the software or use pieces of it in new free programs and that you know you can do t...

Page 74: ...they are outside its scope The act of running the Program is not restricted and the output from the Program is covered only if its contents constitute a work based on the Program independent of havin...

Page 75: ...ent of this section to claim rights or contest your rights to work written entirely by you rather the intent is to exercise the right to control the distribution of derivative or collective works base...

Page 76: ...cept this License since you have not signed it However nothing else grants you permission to modify or distribute the Program or its derivative works These actions are prohibited by law if you do not...

Page 77: ...on as if written in the body of this License 9 The Free Software Foundation may publish revised and or new versions of the General Public License from time to time Such new versions will be similar in...

Page 78: ...OLDER OR ANY OTHER PARTY WHO MAY MODIFY AND OR REDISTRIBUTE THE PROGRAM AS PERMITTED ABOVE BE LIABLE TO YOU FOR DAMAGES INCLUDING ANY GENERAL SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF...

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