OVM_FT-0113
7
Oven Doesn’t Cook Right
Oven Doesn’t
Cook Right
Has the food product, cook
setting, or cooking pan
been changed recently?
Yes, there have been
changes that affect oven
performance
Undo changes or adjust
cook setting to
accommodate the changes
No changes have
been made
Food is uncooked on
top side or on bottom
side or on both sides
Food is burned on
top side or on bottom
side or on both sides
Food shows
spotting on top or
bottom
Food internal temp
not OK
Proceed to
Oven Doesn’t
Warm Up
diagnostic flow
Check
thermocouples
Was the starting
temperature of the food
product colder than what
the cook setting was
developed for?
Spots are light
Spots are dark
Assure food is
centered on
cooking surface
Slider doesn’t jog
during cooking
(slight back-and-
forth motion)
Proceed to
Slider Doesn’t
Complete Travel Or
Doesn’t Move At All
diagnostic flow
Proceed
to “Food is
uncooked on
top side or on
bottom side or on
both sides”
in this diagnostic flow
Thermocouple
readings OK
Thermocouple
connections OK
Verify UI board
to relay board
communications
Thermocouple
connections
notOK
Thermocouple
readings not OK
Check
Thermocouple
connections
Replace
relay board
Replace
relay board
Replace
relay board
Replace
RJ45 cable
Reseat
thermocouple
connections
UI board to
relay board
communications
OK
UI board to
relay board
communications
not OK
Check
connections
between UI board
and relay board
Connections
between UI board
and relay board
OK
Connections
between UI board
and relay board
not OK
Problem
fixed
Problem persists
Proceed
to
Point A
of
Oven Too Hot
or Too Cold
diagnostic flow
Allow
food to warm
up or adjust cook
settings for colder
starting food
temperature
Yes, the starting
temperature of
the food product
was colder
No, the starting
temperature of
the food product
was not colder
Are the top and
bottom jet plates
properly
installed?
No.
Install top
and bottom
jet plates
properly
Yes, top and
bottom jet plates
are properly
installed
