Outsunny 842-191, Assembly & Instruction Manual, Page: 16 / 18

TROUBLESHOOTING
IF THE PROBLEM IS: AND THIS CONDITION EXISTS: THEN DO THIS:
Pilot won’t light
Cylinder valve is closed Open valve
Blockage in orifice or pilot tube Clean or replace orifice or pilot tube
Air in the gas line
Open gas line and bleed it (pressing
control knob in) for not more than 1-
2 minutes or until you smell gas
Low gas pressure Gas cylinder low or empty
Igniter fails
Use match to light pilot, and obtain new
igniter and replace. ( See below pictures)
Pilot won’t stay lit
Dirt build up around pilot Clean dirt from around pilot
Connection between gas valve and pilot
assembly is loose
Tighten connection and perform leak test
Bad thermocouple Replace thermocouple
Burner won’t light
Gas pressure is low Replace gas cylinder
Blockage in orifice Clear blockage
Control knob is not in "ON" position Turn control knob to "ON" position
Burner flame is low
Note: Do not operate
heater below 5
℃
(40 °F )
Gas pressure is low Replace gas cylinder
Outdoor temperature is greater than 5
℃
(40
°F
) and tank is less than 25% full
Replace gas cylinder
Supply hose is bent or kinked
Straighten hose and perform leak test on
hose
Control knob is fully " ON"
Turn control knob to "OFF", let it cool to
room temperature and check burner and
orifices for blockage
Emitter glows uneven
Note: Bottom 2.5cm of
emitter normally does
not normally glow
Gas pressure is low Replace gas cylinder
Base is not on a level surface Place heater on a level surface
Heater not level Level heater
Carbon build-up Dirt or film on reflector and emitter Clean reflector and emitter
Thick black smoke Blockage in burner
Turn control knob to "OFF", let it cool to
room temperature and remove
blockage and clean burner inside and
outside.