FAQ
Hearing Distortion
A. Lower the volume on your Turtle Shell
®
3.0
®
and / or phone /device.
B. Make sure it’s charged up. Check for
low battery, then charge if necessary.
Not Loud Enough
A. Turn up the volume on your phone /
device or your Turtle Shell
®
3.0.
B. Make sure it’s charged up.
C. Plug the Turtle Shell in to your phone /
device via 3.5mm stereo cable.
Unable to Pair
A. Confirm your phone / device is Blue
tooth compatible.
B. Re-Pair: Follow pairing instructions in
this guide.
Signal Loss or Dropouts via Bluetooth
A. Move Turtle Shell closer to your phone
/ device.
B. Make sure it’s charged up.
C. Turn off your Turtle Shell
®
3.0 and
phone / device, then power up and
reconnect.
