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THE WARRANTY (CONTINUED)...
Accidental damage caused by but not exclusive to, human, animal or
weather.
Flaws in the fabric caused by excessive use.
Water ingress through fabric as a result of UV degradation.
Water ingress through seams caused by excessive abrasion of seams or
taped seam.
Broken zips caused by over tensioning, forcing or snagging.
Over tensioned/stretched seams coming apart.
Buckles subjected to undue force or abrasion.
Lost/popped out eyelets.
Broken holdalls.
Pole breakages or tube punctures (where applicable).
Collateral damage from a pole breakage.
UV degradation.
Condensation, (a natural occurrence, exacerbated by insufficient venti-
lation opening).
Consequential damage/loss to property/belongings (either inside or
outside of the product) or shortening of holidays.
Outdoor Revolution work very closely with our retail partners to manage all
warranty repairs/issues. **Please contact your retailer immediately (even if
purchased online) if you feel your Outdoor Revolution product has a genuine
warranty issue. The retailer, in turn will raise the issue with ourselves and we
will action; with the retailer, according to the nature of the claim.
Please ensure the product is clean and dry and as close to its original condi-
tion a possible before sending back for checking.
**Wet or dirty products will not be accepted back for checking/warranty
claims.
** It is important to note that the Sales Contract between yourself and the
retailer you purchased the Outdoor Revolution product from, remains valid
throughout any warranty claim and your statutory rights are not affected.
