THE GRILL FAILS TO IGNITE
IF THE GRILL DOES NOT IGNITE OR THE FIRE GOES OUT IN THE FIREPOT
WHILE COOKING, FIRST TRY RE-FIRING THE GRILL:
Turn the power switch to OFF and disconnect the Power Cord.
Remove the porcelain grid, grease drain pan and heat baffle. Also remove any food.
Remove all unburned pellets and ash from the firepot. Make sure the Grill is COLD, as Ash can cause a Fire.
Restart the grill and confirm that the ignition cycle is working. The hot rod should turn red and pellets
should fall from the auger into the firepot. Put the porcelain grid, grease drain pan and heat baffle back
in place.
IF THE ABOVE PROCEDURE DOESN’T WORK, TRY THESE ADDITIONAL TIPS:
Verify power at the electrical outlet: if the power cord is connected to a Ground Fault Interrupter, check
and restart if necessary.
Check the power cord fuses: disconnect the power cord from the electrical outlet, remove the control and
check the fuse on back. Replace if the fuse is blown. Be sure to reinstall the control.
Verify that the hot rod, draft inducer fan and auger drive are working:
• Unplug the hot rod connector, plug the power cord into an appropriate, grounded
electrical outlet and turn the power switch to ON.
• Check that the draft inducer fan and auger drive motor are working. If one is not
working, it needs to be replaced. If both are operating, the hot rod may need to be replaced.
IF THE PROBLEM IS THE HOT ROD, THE GRILL CAN STILL BE USED BY
FOLLOWING THE MANUAL FIRING INSTRUCTIONS IN THIS MANUAL.
NO PELLETS ARE DELIVERED TO THE FIREPOT
Verify that there are pellets in the pellet hopper. Note that it can take up to seven minutes for pellets to
travel from the pellet hopper to the firepot.
IF THIS DOESN’T FIX THE PROBLEM, FOLLOW THIS PROCEDURE TO CHECK THAT
THE AUGER DRIVE MOTOR AND DRAFT INDUCER FAN ARE WORKING:
Make sure the Power Switch is OFF and the Power Cord is disconnected.
Remove any covers necessary to access the Auger Drive Motor and Draft Inducer Fan connections.
Unplug the auger drive motor (orange/white wire pair) and the draft inducer fan (purple/white wire pair).
Then reconnect both pairs. See the wiring diagram in the next section.
Troubleshooting
