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7.3 Night Vision Flash Range Doesn’t Meet Expectation
1. 4 AA batteries are not able to support camera night vision ability; please install 8 AA batteries;
2. Please check to make sure that batteries are fully charged or well powered;
3. “Max Range” offers better IR flash range. Given IR flash range values are based on Max Range setting; so please adjust
Night Mode to Max Range for better night vision flash range;
4. High-quality 1.5V NiMH or Lithium rechargeable AA batteries can also offer much better IR flash range; alkaline
batteries cannot deliver enough amperage to power the illuminator consistently at night;
5. To ensure accuracy and quality of night time image, please mount the camera in a dark environment without any
obvious light sources (eg vehicle lights);
6. Surroundings (like trees, walls, ground, etc.) within flash range can get you better night time images; please do not
aim camera to an open field where there is nothing within IR flash range to reflect flash back; it’s like shinning a torch
into the night sky, you can’t see anything.
7.4 Camera Takes Too Many Images
1. If the camera is taking images and it appears nothing is setting it off it is usually due to vegetation in front of the
camera blowing in the wind or what the camera is attached to is moving.
2. This can occur if the camera is low to the ground and there are hot conditions. (You will notice more images during the
heat of the day). Try elevating the camera more.
7.5 Sent images are not being received
1. Check sim card has credit.
2. If you are sending MMS messages ensure that the sim card is not a data card as data cards cannot send MMS. Data
cards can send email.
3. Check that the camera is picking up mobile reception in the main screen. It will bring up the bars in the top left of the
screen. This information will still be displayed even if the sim card has no credit. If the camera is not picking up any
bars or only 1 or 2 it might be having trouble with reception. Try and test the camera in an area with good reception.
Larger aerials are available if reception with the supplied aerial is not enough.
4. Ensure that the correct phone network has been selected and that the correct number for the recipient’s phone has
been entered. Numbers are to be entered starting with “04”.
5. This model only works on the Telstra network and not the Optus network.
8.0
Warranty
Based on a strict Quality Control system, we are happy to offer our customers a two year warranty.
Our products are warranted against defects in materials and workmanship for a period of two years from the date of
original purchase. If a defect exists, we will, either repair the product at no charge using new or refurbished parts; or
exchange the product with a functionally equivalent product that is new or refurbished.
This warranty excludes damage resulting from abuse, accident, modifications or other causes that are not defects in
materials and workmanship, or by someone other than our authorised technicians. This warranty only covers failures due
to defects in materials or workmanship under normal usage. The warranty does not cover damage to the camera from
battery leaks, or insect damage.
To obtain warranty service, please call us to determine the nature of the problem before returning the product under this
warranty (with a written description of the problem and print samples) for repairing or exchanging.
Summary of Contents for Swift 3C-3G
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