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11. Troubleshooting
Problem
Possible Cause
Solution
Burner will not light using
the ignition system
LP gas bottle is empty
Replace with full bottle
Faulty regulator
Have regulator checked or replaced
Obstructions in burner
Clean burner
Obstructions in gas jets or gas hose Clean jets and gas hose
Electrode or ignition button wire is loose
or disconnected on electrode or ignition
unit
Reconnect wire
Electrode or wire is damaged
Change electrode and wire
Incorrect electrode gap/ Bent collector
box
The gas collector box around the
electrode needs to be in line with the
burner with a gap of 3 to 4mm between
the end of the electrode and the tag on
the end of the collector box. Realign the
collector box as required.
Poor connection of battery in Igni-
tion assembly
Ensure battery is firmly pushed onto con-
nectors
Burner will not light with a
match
LP gas bottle is empty
Replace with full bottle
Faulty regulator
Have regulator checked or replaced
Obstructions in burner
Clean burner
Obstructions in gas jets or gas hose Clean jets and gas hose
Low flame or flashback (fire
in burner tube— a hissing or
roaring noise may be heard)
LP gas bottle too small
Use larger bottle
Obstructions in burner
Clean burner
Obstructions in gas jets or gas hose Clean jets and gas hose
Windy conditions
Use barbecue in a more sheltered posi-
tion
Gas valve knob difficult to
turn
Gas valve jammed
Replace gas valve
For reference and correspondence, record
your serial number here.
(See sticker on side of barbecue body.)
Serial No.
__________________
This number may be required when
ordering spare parts or accessories. A part
reference number may also be required
where applicable.
Published November 2012
