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PRO208V-5k75 Installation and Safety Manual 

900-0203-01-00 Rev B  

 

29

 

 

System Firmware Updates 

System firmware is occasionally updated to add features and enhance reliability even further.  Firmware 
updates may be accomplished through a network connection or using a memory card physically inserted  
into the card slot on the Gateway.  Updates may be controlled through the Gateway touch screen or the 
Gateway web page. 

 

Touch screen

 

Web page

 

Example below where an update was initiated but the Gateway was unable to find a firmware file 
through the network connection or from the memory card.  

Summary of Contents for HiQ TS208-5k75

Page 1: ...ProHarvest PRO208 5k75 HiQ TS208 5k75 Inverter System Installation Safety Manual...

Page 2: ...USE OF ANY SUCH INFORMATION WILL BE ENTIRELY AT THE USER S RISK c RESERVES THE RIGHT TO MAKE CHANGES TO THE PRODUCTS AND INFORMATION CONTAINED IN THIS DOCUMENT WITHOUT NOTICE Notice of Copyright ProH...

Page 3: ...12 AC Cable 12 Grounding 13 Neutral 13 Use with a Transformer 13 Site Surge Suppression 13 6 Installation 14 6 1 Cautions 14 6 2 Connection Outline 15 6 3 Basic Connection Procedure 15 6 4 More Detai...

Page 4: ...ese symptoms 36 7 3 If these symptoms occur it could be one of these causes 37 7 4 Notes on Selected Issues 38 Inverter Button Indicator States 38 Other Issues 39 A Internet Connectivity Issues 39 B G...

Page 5: ...alling this equipment To reduce the risk of personal injury and to ensure safe installation and operation carefully read and follow all instructions cautions and warnings in this Installation Manual 2...

Page 6: ...nverter system is a utility interactive system Before connecting any solar power system to the grid contact the local utility company This connection should only be made by qualified personnel PV arra...

Page 7: ...Communications Gateway provides detailed reporting and user control it is optional The system will generate power without it The ProHarvest 208V is an easy to install modular system which is optimized...

Page 8: ...le inverter outputs may be connected in parallel by a qualified electrician Communications Gateway One Gateway module connects to a 120 Vac 60 Hz branch that is connected to the same 3 phase 208 Vac c...

Page 9: ...ation and Aux connector Includes 10 year limited warranty Does not include Gateway or AC cable These items must be ordered separately System Warranty Extension to 25 years for 1 ProHarvest 208V invert...

Page 10: ...tions Gateway 120 Vac 1 each Includes Ethernet Cable 1 each memory card for logging and storage of results and 120 Vac power cable Memory Card MCRD A Storage for Gateway results Generic SD card model...

Page 11: ...e soiling module aging etc Nevertheless in some cases a stacking ratio of 1 5 or greater can be advantageous For example in the northern hemisphere a north facing array or an east or west facing array...

Page 12: ...ION Hazard to Equipment The Gateway Device is not rated for outdoor installation Recommended Add a 120 Vac outlet at the earliest entry point in the building to provide the best power line communicati...

Page 13: ...ower line communications Use with a Transformer While ProHarvest inverters may be used with a transformer care must be taken to ensure proper wiring Figure 8 Use of the ProHarvest with an isolating tr...

Page 14: ...Failure to do so can damage the unit and void the warranty The ProHarvest 208V inverter has inputs for two separate DC strings Reversal of polarity of one or both string inputs will irreparably damag...

Page 15: ...ure 9 or the mounting method may be used if employing a paint cutting washer such as a stainless steel star washer 2 Connect the inverter to the grid a Connect the inverter to the AC system in the usu...

Page 16: ...ted indoors as near to the inverter s as possible for reliable communications See Figure 12 Figure 12 Wiring of the Communications Gateway Up to 3 inverters on single 60A OCPD ProHarvest 208V inverter...

Page 17: ...n assumes the source is off Do not reverse the polarity of the DC inputs This will cause irreparable damage to the ProHarvest inverter All connectors must be fully mated to ensure weatherproofing Use...

Page 18: ...rs in the system An individual inverter may be unlocked by pressing the inverter button three times To skip the 5 minute wait press the Power On button A The units will self test and then begin genera...

Page 19: ...t begin the 5 minute self start 3 presses Start generating immediately If locked unlock and generate immediately If system is faulted unit will unlock but will not generate Long press 2 seconds Brief...

Page 20: ...gs Manufacturing Date The inverter and Gateway each have an individualized serial number label An example is shown in Figure 18 The first 4 letters are for device model code this is followed by the 6...

Page 21: ...tablished and the Gateway has acquired an IP address The Gateway was able to contact the server and upload data The Indicator will be yellow while the Gateway attempts to make contact Table 3 Meanings...

Page 22: ...nally it may be preferable to manually register inverters This is also easy to achieve Both procedures are described beginning below 6 5 4 1 Automatic Discovery of Inverters The Gateway will search fo...

Page 23: ...ies Once discovery has successfully occurred the button returns to the original state Table 4 Meanings of Discover button colors 6 5 4 2 Manual Registration of Inverters Manual registration is accompl...

Page 24: ...llowing menu tree shows how different screens and functions are related and accessed Figure 24 Gateway touch screen menu tree Update Inverters Strings Detail Diagnostic AC Health DC Health Info Array...

Page 25: ...d Safety Manual 900 0203 01 00 Rev B 25 Gateway Web Page Menu Structure Figure 25 Array page and main inverter navigation See A See B See next page Main Navigation Menu Overall Array Listed Inverter S...

Page 26: ...ol the system from a smartphone when local computer network settings allow see Section 6 5 11 on page 30 Because phone screens are small it might sometimes be possible to accidentally activate or disa...

Page 27: ...h rapid red flashes of the inverter button The web page and Gateway will also show system fault flags See Figure 28 Note that power cycling of the system will not clear such a fault It must be cleared...

Page 28: ...following into the browser URL address bar after the serial number SAFETYLIMITS htm capitalization is important here An example is http hiqgty 1020 SAFETYLIMITS htm This will bring up the screen shown...

Page 29: ...re updates may be accomplished through a network connection or using a memory card physically inserted into the card slot on the Gateway Updates may be controlled through the Gateway touch screen or t...

Page 30: ...l vary 2 This will bring up the web login screen Unless otherwise altered the following will apply case sensitive Username admin Password HiQSolar This will open the home screen for that particular Ga...

Page 31: ...ateway would be left in DHCP mode and the router configured to keep assigning the same address If this functionality is supported by the router it might look like Figure 32 In the figure it is labeled...

Page 32: ...an IP address the next step is to configure the Gateway On the touch screen of the Communications Gateway select the Gateway tab then press the Network button This will bring up the screen shown in F...

Page 33: ...screen See Figure 35 The intent is for communication to pass through the router although there will usually be some translation of port labels between what the Gateway expects and what is presented t...

Page 34: ...trictly necessary it is suggested as an extra security precaution to avoid using the well known port assignments for web 80 and FTP 21 on the general Internet The Gateway s web and FTP servers are bot...

Page 35: ...of Possible Issues Letters on the right such as A refer to issues and symptoms listed in sections 7 2 and 7 3 Internet Router Memory Card Ethernet LAN 120 Vac single phase Load Center 208 Vac 3 phase...

Page 36: ...PV module wiring fault F Not treated as a fault missing statistics in Panel figures Arc fault detected and system shut down F System not generating fault indicated System not generating arc_fault indi...

Page 37: ...een left un terminated E F Missing PV Module information Missing PV module F Faulty wiring or connectors not fully engaged F Less power output than expected Inverter in direct sun and temperature rang...

Page 38: ...erating immediately If locked unlock and generate immediately If system is faulted unit will unlock but will not generate Long press 2 seconds Brief flash Alternate functions mode Ready to accept furt...

Page 39: ...t of Table 2 Other Issues A Internet Connectivity Issues i No Ethernet connection ii Network router not configured correctly iii Router external ports firewall not set up correctly The Array Summary s...

Page 40: ...signal to exceed any line noise It must be on the same electrical circuit as the PV system This is not always easy to establish in a typical company electrical closet with many different circuits pre...

Page 41: ...Inverter in direct sun and temperature range exceeded causing output to be reduced due to high internal temperatures This protective feature helps to extend the lifetime of the inverter The inverter i...

Page 42: ...e range phase to neutral min nominal max 106 120 132 V Limits adjustable see below AC operating frequency range min nominal max 59 3 60 60 5 Hz Limits adjustable see below Power Factor 0 98 AC output...

Page 43: ...rter Proprietary Power Line Communication LAN connection Ethernet 10 100BASE RJ45 8P8C modular plug Limited warranty 15 years optionally extendable Compliance certifications UL 60950 1 CSA C22 2 No 60...

Page 44: ...PRO208V 5k75 Installation and Safety Manual 900 0203 01 00 Rev B 44 8 3 System UL 1741 Certificates...

Page 45: ...PRO208V 5k75 Installation and Safety Manual 900 0203 01 00 Rev B 45...

Page 46: ...4 Unit Rating Label One of the following labels appears on the back of the unit baseplate 8 5 Physical Dimensions Drilling Guides ProHarvest 208V Inverter 267 mm 10 76 mm 3 334 mm 13 305 mm 12 405 mm...

Page 47: ...mm 17 TrueString Inverter Front Drilling Guide 225 mm 8 225 mm 8 Accepts moun ng hardware up to and including 8 mm 5 16 ProHarvest 208V Inverter Front Drilling Guide Accepts mounting hardware up to an...

Page 48: ...venue N E Suite B Arlington WA 98223 USA http www outbackpower com 121 mm 4 38 mm 1 101 mm 4 140 mm 5 190 mm 5 165 mm 6 64 mm 2 Gateway Front Drilling Guide Drilling template guide holes 4 8 mm 8 9 mm...

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