Oursson HM4001 Instruction Manual Download Page 4

6

7

STORAGE, 

Pic.C

There is a holder for nozzles for convenience storage 

of beaters 

2

 and dough hooks 

3

. After use, you can 

attach the nozzles 

2

 and 

3

 to the holder brackets 

4

, and then insert the holder into the main unit.

CLEANING AND MAINTENANCE,

 Рiс. D

•  Wash the Beaters, Dough hooks in the dishwasher or 

in warm soapy water.

•  Wipe the motor unit with a damp cloth. Do not lower 

it in water because of the danger of electric shock. 

•  Thoroughly dry all parts. 

Possible problem

Cause

Solution 

Device doesn’t turn on No power supply

Check if the device is plugged in. Check the fuse in your 

home network. If all of the above is in order. See section 

«Service».

Device works slow

Low speed is selected

Raise the speed. 

Recommended working time 

is exceeded

Do not operate longer than 50 seconds for a 4 - minute 

interval for thick mixtures or whisk for longer than 4 

minutes for a 15 - minute interval.

Excessive splashing 

during mixing

Too high speed is selected

Start with a low speed and increase it as the mixture 

thickens.

Excessive ingredients loaded

Remove part of the ingredients in a different container.

Unsatisfactory 

attachments 

performance 

Make sure that the attachments are installed correctly.

POSSIBLE PROBLEMS AND SOLUTIONS

SPECIFICATIONS

SPECIFICATIONS

Model

HM4001

Power consumption, W

max 400

Rated voltage                         

220-240 V~; 50 Hz

Electric shock protection class

II

Storage and transportation temperature *

-25°C to +35°C

Operating temperature from                                    

+5°C to +35°C 

Humidity Requirements

15-75% without condensation

Product dimensions, mm (LxWxH)

188х845х152

Weight, kg

0,95

*Products must be stored in dry, ventilated warehouses at a temperature not lower than – 25°С.

PRODUCT CERTIFICATION

For information on product certification, see http://www.oursson.com or ask seller for a copy.

Only a qualified specialist of an authorized service center OURSSON AG can repair the device.

SERVICING

Company OURSSON AG expresses great apprecia-

tion to y

ou for choosing our products. We have done 

everything possible so that this meets your needs, and 

the quality corresponds to the best world standards. 

If your OURSSON branded product will need mainte-

nance, please contact one of the authorized service 

center (hereinafter – ASC). A complete list of ASC and 

their exact addresses can be found on the website 

www.oursson.com.

Warranty obligations OURSSON AG:

1. Warranty obligations OURSSON AG, provided ASC 

OURSSON AG, apply only to models designed 

OURSSON AG for the production or supply and 

sale within the country where the warranty service 

is  provided,  purchased  in  this  country,  certified  for 

compliance with the standards of this country, and 

also marked the with official marks of conformity.

2. Warranty obligations OURSSON AG operate within 

the law on protection of consumer rights and are reg-

ulated by the laws of the country in which they are 

provided, and only when the product is used exclu-

sively for personal, family or household purposes. 

Warranty obligations OURSSON AG shall not apply 

to uses of goods for business purposes or in connec-

tion with the acquisition of goods to meet the needs 

of enterprises, institutions and organizations.

3. OURSSON AG sets for its products the following 

terms of use and warranty periods:

4. Warranty obligations OURSSON AG shall not apply to 

the following products, if their replacement is assumed 

and is not connected with disassembling products:

•  Batteries.

•  Cases, straps, cords for carrying, mounting acces-

sories, tools, documentation that came with the 

product.

5. Warranty does not cover defects caused due to vi-

olations of the rules of consumer use, storage or 

transportation of the goods, actions of third parties or 

force majeure, including but not limited to the following 

cases:

•  If the defect was a result of careless handling, used 

Product type

Recommended 

product amount

Attachment rotation 

speed

Approximate 

operation time

Beating butter

400 ml

4-6

1 min.

Mixing butter with flour (if neces

-

sary, you can add some water for 

getting doughy consistency)

150 g

1-3

4 min.

Used attachments: dough hooks 

3

Kneading yeasted dough

350 g

1-5

2-3 min.

Butter

400 ml

4-6

1 min.

Mixing butter with sugar

350 g

4-6

1 min.

Product name                      

Terms 

of use, 

months                

Warranty 

Period,

months 

Microwave ovens

breadmakers, induction hobs

Multicookers, kitchen 

processors, electric kettles,

electric grills, hand blenders,

hand mixers, meat grinders, 

blenders, toasters, airpots,

toasters, juicers, steamers, 

coffee makers, choppers, 

freezers, refrigerators, 

automatic coffee machines

Kitchen scales                            

60

12

for other purposes, violations of conditions and 

rules of operation set forth in the instruction man-

ual, including as a result of exposure to high or low 

temperatures, high humidity or dust, traces of open-

ing  the  device  independently  and/  or  self-repair, 

mismatch state standards for power grids, getting 

liquids, insects or other foreign objects, substances 

inside the device, as well as long-term use of the 

product in extreme operational modes.

•  If the defect of the product was a result of unau-

thorized attempts to test the product or make any 

changes in its construction or software programs, 

including repair or maintenance in unauthorized 

service centers.

•  If the defect of the product was a result of use of 

non-standard and/or low quality equipment, acces

-

sories, spare parts, batteries.

•  If the defect of the product is associated with 

its use in conjunction with additional equipment 

(accessories), other than additional equipment 

recommended by OURSSON AG for use with this 

product. OURSSON AG is not responsible for the 

quality of the additional equipment (accessories) 

manufactured by third parties, for the quality of its 

products together with such equipment, as well as 

the quality of the work of the additional equipment of 

OURSSON AG together with the products of other 

manufacturers.

6. Product defects detected during the lifetime of the 

product are eliminated by the authorized service 

centers (ASC). During the warranty period, elimination 

of defects is free of charge with the presentation of the 

original  certificate  of  guarantee  and  documents  that 

confirm the fact and date of the contract of retail pur

-

chase. In the absence of such documents, warranty 

period is calculated from the date of manufacture of 

goods. It should be taken into account:

•  Setup and Installation (assembly, the connection, 

etc.) of the product described in the documentation 

attached to it, does not enter the scope of warranty 

OURSSON AG and can be performed by the user 

as well as the specialists of most authorized service 

centers on a paid basis.

•  Work upon maintenance of products (cleaning and 

lubricating the moving parts, replacement of con-

sumables and supplies, etc.) are made on a paid 

basis.

7. OURSSON AG is not responsible for any damage di-

rectly or indirectlycaused by their products to people, 

pets, property, if it occurred as a result ofnon-obser-

vance of the rules and conditions of use, storage, 

transportation or installation of the product, intentional 

or negligent actions of consumer or third parties.

8. Under no circumstances, OURSSON AG is not 

responsible for any special, incidental, indirect or con-

sequential loss or damage, including but not limited 

Reviews: