OTT Hydrolab DS5, User Manual

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Appendix A Troubleshooting
Troubleshooting Communications
If the first screen does not appear, after booting up the communications software and
connecting the multiprobe to the computer, please check the following items:
Troubleshooting Hydras 3LT
If Hydras 3LT does not automatically detect the Sonde when launched:
Press the
RE-SCAN FOR SONDES
button.
If communication is still not established after several attempts, try the following:
1.
Verify that the instrument is powered on and functioning.
2.
Check power cables and connections. Verify that your PC and multiprobe are properly
connected to the wall outlet or external battery if used.
3.
Verify that the input voltage to the multiprobe is between 7V and 18V.
4.
If your multiprobe is equipped with an internal battery pack, check the batteries'
polarity and voltages.