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Last number redial – default on
Pressing and holding the phone button will activate the last number redial  
(if supported by mobile phone).

Transfer call – default on
Pressing and holding the phone button will transfer a call back to the mobile phone.

All front buttons answer call – default on
If off, only the phone button on the Streamer will answer calls.

Enable incoming (A2DP) connections – default off
If enabled, other devices, e.g. iPods, computers and mobile phones can activate/start  
audio streaming, for example, incoming text alerts or music started from a paired and  
connected mobile phone.

Summary of Contents for Streamer Pro XM

Page 1: ...Oticon Medical Streamer XM Instructions for Use...

Page 2: ...the full benefit of your new Streamer If you have additional questions about the use of your Streamer please contact your hearing care professional The Streamer connects your hearing aids wirelessly t...

Page 3: ...nd other devices such as cell phones The Streamer can be connected to a range of external additional devices to enable the hearing instrument user to better hear a TV or to communicate through Bluetoo...

Page 4: ...and regulatory standards Please note that the use of this accessory with iPod iPhone or iPad may affect wireless performance Apple the Apple logo iPhone iPad and iPod touch are trademarks of Apple Inc...

Page 5: ...ring the Streamer with the neck loop 12 Using the Streamer without the neck loop 14 Turning the Streamer on and off 16 Static electricity 18 Charging the Streamer 20 Battery low indicator 22 Remote co...

Page 6: ...Line Phone solution 40 ConnectLine microphone 42 ConnectLine TV solution 44 Secondary functions ConnectLine App 46 Connectivity streaming 47 Music audio cable 48 Headset cable 50 Music audio wireless...

Page 7: ...7 Additional information Cleaning and maintenance 61 Accessories and spare parts 62 Warnings 64 Technical information 68 International warranty 72...

Page 8: ...tent The Streamer box consists of the following elements Streamer Protective skin page 62 Box 3 Box 1 Neck loop medium page 12 Neck loop long page 12 Charger page 20 Power supply will vary from countr...

Page 9: ...on Medical Streamer XM Instructions for Use 9 Box 2 This guide Instructions for use 3 5 mm mini jack stereo cable for MP3 music page 48 USB charger cable page 20 3 5 mm headset splitter cable for use...

Page 10: ...10 IMPORTANT NOTICE Please refer to your hearing aid s Instructions for Use for details on the functionality of your specific hearing aid solution...

Page 11: ...ume control up down page 26 Neck loop in out Neck loop page 12 Phone page 33 40 TV page 44 AUX selector page 47 Microphone inlet On off button Status indicator On off indicator Charging Pairing Batter...

Page 12: ...ould always be worn with one of the included neck loops The Streamer comes with two neck loops a long and a medium IMPORTANT NOTICE Please use the neck loop carefully To avoid strangulation the neck l...

Page 13: ...naps into the holes on the top of the Streamer Note that when talking to somebody through the Streamer it is important that your voice can be picked up by the built in microphone on the top Microphone...

Page 14: ...ck loop then the Streamer functionalities depend upon whether the Streamer is in open mode the default or your hearing care professional has set it to linked mode and paired it with your hearing aids...

Page 15: ...d see page 14 to get access to all streamer functions 15 No neck loop Max 1 metre Belt clip optional When using the Streamer without the neck loop more power will be used consequently maximum streamin...

Page 16: ...powered on Release the on off button The power indicator on the top of the Streamer should now fade to green If the Streamer cannot power on make sure it is charged page 20 To see the status of the S...

Page 17: ...ont Description The Streamer is off After pressing the on off button for approx 2 seconds all lights will be on for a few seconds to indicate that the Streamer is now turned on The Streamer is now tur...

Page 18: ...electricity it may stop streaming The Streamer will by default restart and you can reactivate your streaming For detailed information on how to establish specific streaming connections please refer to...

Page 19: ...19 Static electricity...

Page 20: ...Charging when turned on is indicated by a blinking green indicator on the top Once fully charged the indicator will show steady green Charging when turned off is indicated by a blinking green indicat...

Page 21: ...ed off status indicator will blink green Charging when turned on or in use the status indicator will shift between strong and soft green Blink Fade A IMPORTANT NOTICE When recharging the Streamer use...

Page 22: ...low indicator The Streamer will indicate battery low approx 20 minutes capacity left with a steady red light and battery very low approx 5 minutes capacity left with a blinking red light Battery low...

Page 23: ...ed will pro long the capacity of the battery The battery cannot be replaced by the user Battery low indicator Status Front Description Battery low approx 20 minutes capacity left when streaming to hea...

Page 24: ...our phone 3 hours TV and 1 hour standby Battery charge time 2 hours for complete charge using enclosed power supply Remote control If the Streamer is turned off remote control of hearing aid will work...

Page 25: ...25 Battery...

Page 26: ...grammes in the hearing aids You can change programmes up or down by holding the volume up or down for more than one second Changing programmes is indicated by a sound in your hearing aids Muting the h...

Page 27: ...27 Remote Volume programme shift Mute...

Page 28: ...nd other devices Before the Streamer can be used with other devices such as mobile phones the two devices have to be paired 1 Put the Streamer in pairing mode Press and hold the on off button for appr...

Page 29: ...dvise you to look in your mobile phone s Instructions for Use e g under pairing 3 The other device mobile phone will often request a pin code The pin code for the Streamer is 0000 four zeros 4 Once pa...

Page 30: ...30 Clear pairing If you have problems with pairings you can clear all pairings by pressing the on off button and the volume up button at the same time for 3 seconds...

Page 31: ...31 Pairing Pairing Status Front Description Streamer in pairing mode Pairing complete Streamer on Steady Blinking...

Page 32: ...nectLine Phone solution sold separately with an analogue landline phone page 40 2 Use of a ConnectLine microphone sold separately to improve your chances of hearing a chosen speaker at a distance or i...

Page 33: ...make calls while using the Streamer make sure that the Streamer and mobile phone have been paired pages 28 31 are turned on and are within range 10 metres Your mobile phone may indicate that it is con...

Page 34: ...aring aids At the same time the phone button on the Streamer and the status indicator will blink green Press the phone button on the Streamer briefly to answer the call You will hear a confirmation so...

Page 35: ...ady Phone indicator and top status blinks green You will hear an incoming call indicator in your hearing aids When the call is connected you will hear a sound acknowledg ing that the call is answered...

Page 36: ...er as you normally do to make a call the call is automatically connected to your Streamer The phone button on the Streamer and the status indicator on the top will turn green and you will hear a confi...

Page 37: ...Making a call Status Front Description Streamer on and ready When the call is connected you will hear a sound acknowledging that the call is connected you are able to listen and talk to the other par...

Page 38: ...ur hearing care professional Reject call default on An incoming call can be rejected by briefly pressing the volume down button on the Streamer Voice dial default on Briefly pressing the phone button...

Page 39: ...hone button will transfer a call back to the mobile phone All front buttons answer call default on If off only the phone button on the Streamer will answer calls Enable incoming A2DP connections defau...

Page 40: ...with a traditional analogue landline phone by using a ConnectLine Phone solution which is available as a separate accessory For details on how to use the ConnectLine Phone solution please refer to th...

Page 41: ...41 Phone Talking on the landline phone Status Front Description Streamer on and ready Streamer connected you are able to listen and talk to the other party Steady...

Page 42: ...s available Speech from the person wearing the microphone is transferred through the streamer to the person wearing the hearing aid For details on how to use the ConnectLine microphone solution please...

Page 43: ...c 43 Sound from ConnectLine microphone Status Front Description Streamer on and ready When connected to the microphone you will hear sound from the microphone in your hearing aids Steady Up to 15 metr...

Page 44: ...ConnectLine TV solution is available which transmits the sound from a TV to your hearing aids through the Streamer For details on how to use the ConnectLine TV solution please refer to the Instruction...

Page 45: ...45 TV Watching TV Status Front Description Streamer on and ready Connecting to TV Streamer connected sound from TV in hearing hearing aids Steady Blinking...

Page 46: ...n intuitive and discreet way to control the hearing aids and the ConnectLine system Also it offers possibility to customise the features of the ConnectLine system Available on App Store and on Google...

Page 47: ...e following priorities apply A Priority 1 Mini jack in out if connected Briefly press AUX selector Page 48 B Priority 2 FM if connected Briefly press AUX selector Page 58 C Priority 3 Wireless Bluetoo...

Page 48: ...necting the included mini jack cable enables you to listen to music audio from a wide range of devices To listen to audio from your device simply press the AUX selector briefly When the cable is inser...

Page 49: ...49 Music wired Music audio cable Status Front Description Streamer on and ready You will hear a confirmation sound followed by the sound from the device Steady...

Page 50: ...he Streamer s microphone Inserting and connecting the included mini jack cable and the included headset splitter cable enables you to use the Streamer as a headset with your computer To use the headse...

Page 51: ...51 Headset wired Headset cable Status Front Description Streamer on and ready You will hear a confirmation sound you are now able to listen and talk to the other party Steady...

Page 52: ...re turned on and within range 10 metres To listen to music e g from a mobile phone press the AUX selector before starting the music player Enable automatic connections default off If enabled by your h...

Page 53: ...ess Music audio wireless Status Front Description Streamer on and ready Streamer connecting to music audio device When connected you will hear a confirmation sound followed by the sound from the devic...

Page 54: ...ake sure that you are able to speak into the Streamer s microphone inlet When pairing to a computer make sure that the Streamer is paired as a headset device To use the headset function call control i...

Page 55: ...ireless Headset wireless Status Front Description Streamer on and ready Streamer connecting to music audio device When connected you will hear a confirmation sound followed by the sound from the devic...

Page 56: ...a built in tele loop receiver T coil To receive sound from the tele loop receiver press and hold the AUX selector for approx 2 seconds Please note if desired the operation can be changed so the T coi...

Page 57: ...57 T coil T coil Status Front Description Streamer on and ready When connected you will hear a confirmation sound followed by the sound from the tele loop system Steady...

Page 58: ...n FM transmitter typically worn by a school teacher Simply plug in the FM receiver and briefly press the AUX selector When the FM transmitter and receiver are synchronised and on the same channel the...

Page 59: ...ed on and ready for channel synchronisation When connected you will hear a confirmation sound followed by the sound from the device Steady IMPORTANT NOTICE Please ensure the Streamer is turned on but...

Page 60: ...60...

Page 61: ...by using a soft dry cloth It is recommended that you clean the Streamer on a regular basis The microphone inlet and the connectors for audio input neck loop and charging must be kept free of dirt or d...

Page 62: ...otective skins dark or light grey are available from your hearing care professional Protective skin single button A protective skin dark or light grey with one protruding button which makes blind oper...

Page 63: ...neck loops black or white are available in up to three sizes country dependent Short 51 cm medium 66 cm and long 81 cm from your hearing care professional 63 Belt clip A belt clip black or white is a...

Page 64: ...hargeable battery Do not attempt to open the Streamer as it may damage the battery Never attempt to replace the battery If battery replacement is needed please return your device to the supplier The s...

Page 65: ...als in cosmetics hairspray perfume aftershave lotion suntan lotion and insect repellent can damage the Streamer Always remove your Streamer before applying such products and allow time to dry before u...

Page 66: ...ifically permitted by the flight personnel Explosives The power source in your Streamer has insufficient energy to cause fire in normal usage conditions The Streamer has not been tested for compliance...

Page 67: ...takes no responsibility for such compatibility in general Specifically Oticon shall not be responsible for incompatibility resulting from future updates of the mobile phones nor from events of incomp...

Page 68: ...re 10 C to 45 C Humidity 85 relative humidity Atmospheric pressure 700 hPa to 1060 hPa Storage and transportation conditions Temperature and humidity shall not exceed the below limits for extended per...

Page 69: ...r using Bluetooth at 2 4 GHz The radio transmitter is weak and always below 10mW equal to 10 dBm in total radiated power The Streamer complies with international standards concerning radio transmitter...

Page 70: ...user s authority to operate the equipment This Class B digital apparatus complies with Canadian ICES 003 NOTE This equipment has been tested and found to comply with the limits for a Class B digi tal...

Page 71: ...is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect...

Page 72: ...proper incorrect handling or care excessive use accidents repairs made by an unauthorised party exposure to corrosive conditions damage due to foreign objects entering the device or incorrect adjustme...

Page 73: ...elevant provisions of Directive 2014 53 EU Declaration of conformity is available at the manufacturer Oticon Medical Streamer XM is a trademark used by Oticon Manufactured by Oticon A S Kongebakken 9...

Page 74: ...tions Hearing aid users can also return electronic waste to their hearing care professional for disposal Electronic equipment covered by Directive 2012 19 EU on waste and electrical equipment WEEE Mad...

Page 75: ...supplied to the Australian or New Zealand market Catalogue number Indicates the manufacturer s catalogue number so that the medical device can be identified Serial number Indicates the manufacturer s...

Page 76: ...Oticon A S Kongebakken 9 DK 2765 Sm rum Denmark Tel 45 39 17 71 00 www oticon global 0000202274000001 202274UK 2019 06 14...

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