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Jack does not lift

Jack lifts only partially

Jack advances slowly

Jack lifts load, but doesn't hold

Jack leaks oil

Jack will not retract

Jack retracts slowly

1. Release valve is open.
2. Low/no oil in reservoir.
3. Air-locked system.
4. Load is above capacity of jack.
5. Delivery valve and/or bypass valve not 

working correctly.

6. Packing worn out or defective.

1. Close release valve.
2. Fill with oil and bleed system.
3. Bleed system.
4. Use correct equipment.
5. Clean to remove dirt or foreign matter. 

Replace oil.

6. Replace hydraulic unit.

1. Too much or not enough oil.

1. Check oil level.

1. Pump not working correctly.
2. Leaking seals.

1. Replace hydraulic unit.
2. Replace hydraulic unit.

1. Cylinder packing is leaking.
2. Valve not working correctly (suction, 

delivery, release, or bypass).

3. Air-locked system.

1. Replace hydraulic unit.
2. Inspect valves. Clean and repair seat 

surfaces.

3. Bleed system.

1. Worn or damaged seals.

1. Replace hydraulic unit.

1. Release valve is closed.

1. Open release valve all the way 

counterclockwise (CCW). May be 

necessary to clean release valve.

1. Cylinder damaged internally.

2. Link section is binding.

1. Send jack to OTC-authorized service 

center. (Refer to OTC Form No. 104060.)

2. Lubricate or replace link section.

Parts List & Operating Instructions

 

Form No. 522982, sheet 3 of 3, back

 

troubleshooting Guide

Repair procedures must be performed in a dirt-free environment by qualified personnel who are familiar with 

this 

equipment. 

CAUtION: All inspection, maintenance, and repair procedures must be performed when the jack 

is free of a load (not in use).

 

trouble

 

Cause

 

Solution

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