Oster BVSTEJX Series, User Manual

Page: 21 / 28

TROUBLESHOOTING YOUR OSTER
™
COFFEEMAKER
Your Oster
™
Coffeemaker has been carefully designed to give
you many years of trouble-free service. In the unlikely event
that your new coffeemaker does not operate satisfactorily,
please review the following potential problems and try the
steps recommended BEFORE you call an Authorized Sunbeam
Service Center.
PROBLEM POSSIBLE CAUSE SOLUTION
THE “BREW
NOW”/ON LIGHT
DOES NOT LIGHT
UP
The appliance is
unplugged.
PLUG UNIT IN.
There’s a power
outage.
WAIT FOR POWER TO
BE RESTORED.
THE COFFEE IS
NOT BREWING
The appliance is
unplugged.
PLUG UNIT IN.
There’s a power
outage.
WAIT FOR POWER TO
BE RESTORED.
The water
reservoir is empty.
CHECK THE WATER
WINDOWS.
The filter basket
is not properly
inserted.
INSERT FILTER BASKET
CORRECTLY.
The decanter is
not placed all
the way on the
warming plate.
PLACE DECANTER
CORRECTLY ON
WARMING PLATE.
THE
COFFEEMAKER
ONLY BREWS
WATER
There are no
coffee grounds
in the filter
basket.
ADD THE DESIRED
AMOUNT OF COFFEE
TO THE FILTER.
20 21
PROBLEM POSSIBLE CAUSE SOLUTION
THE
COFFEEMAKER
BREWS SLOWLY
The coffeemaker
needs cleaning.
CLEAN COFFEEMAKER
AS DESCRIBED IN
“CLEANING AND
MAINTAINING”
SECTION.
THE FILTER
BASKET
OVERFLOWS
The filter basket
is not properly
inserted.
INSERT FILTER BASKET
CORRECTLY.
The decanter is
not placed all
the way on the
warming plate.
PLACE DECANTER
CORRECTLY ON
WARMING PLATE.
The decanter
lid is not on
decanter.
PLACE LID ON THE
DECANTER.
Too many coffee
grounds were
placed in the
filter.
REMOVE FILTER
DISCARD GROUNDS.
IF PAPER FILTER,
REPLACE. IF
PERMANENT FILTER,
RINSE. BEGIN BREWING
PROCESS AGAIN.
The decanter
was removed
from the
warming plate
for more than 30
seconds.
TURN OFF AND UNPLUG
THE UNIT. ALLOW TO
COOL.WIPE UP THE
SPILL. DO NOT SET HOT
DECANTER BACK ON THE
WET WARMING PLATE
OR IT MIGHT CRACK.
BVSTEJX_12EFM1.indd 21-22 9/12/12 2:35 PM