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You may experience some difficulty in operating your Vero or getting it set up. We have assembled 
a list of common issues. 

Do not attempt to repair the device yourself, and do not open the 

unit as there is a risk of electric shock.

Problem

Solution

The device is not turning on

Check that the device is plugged in to the mains. You 
should see a blue light as the unit is booting

There is no picture on the screen

Ensure that the HDMI cable is connected to your receiver 
correctly; and that the TV is on the correct source. Try 
another TV to rule out a localised issue

There is no sound

Ensure that you have configured your audio settings 
correctly

The remote controller does not 
work

Ensure that you have removed the plastic tab which 
separates the battery from the remote controller. If the 
remote has suddenly stopped working, ensure that the USB 
receiver is plugged in to the unit, and that the battery is good.

Troubleshooting

Summary of Contents for 5904422341466

Page 1: ...OSMC 2018 For more info visit osmc tv...

Page 2: ...OSMC Vero 4K 2018 06 01 1 0 User Manual...

Page 3: ......

Page 4: ...1 Quick Start Guide 2 Troubleshooting 3 Getting further help and support 4 Safety Information 5 Warranty Information Table of Contents...

Page 5: ...it serves you well for many years In your Vero package you should find This manual The Vero device The Vero remote controller A power supply An HDMI cable An infrared receiver extension kit Any addit...

Page 6: ...to the mains Your Vero will take a few moments to boot for the very first time You can follow the on screen instructions to get set up You may wish to manually configure your audio settings This can b...

Page 7: ...it is booting There is no picture on the screen Ensure that the HDMI cable is connected to your receiver correctly and that the TV is on the correct source Try another TV to rule out a localised issue...

Page 8: ...Vero You can usually get help and advice from the OSMC Website https osmc tv The following resources are available The OSMC Wiki The OSMC Community Forums Contact information to talk to the OSMC cust...

Page 9: ...erference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the...

Page 10: ...ill end although this does not affect any rights that the new owner has under applicable consumer laws OSMC will repair or if repair is not reasonably possible replace your defective Warranted Product...

Page 11: ...suse 4 third party software or viruses or software loss or data loss that may occur during repair or replacement 5 fire or spillage of food or liquid external electrical fault or any acts of God such...

Page 12: ...person that acquires a Warranted Product on a used basis Although OSMC agrees to the repair or replacement of any defective Warranted Product as described in this warranty OSMC does not guarantee that...

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