Warranty
32
It is important to retain the retailer’s
receipt as proof of purchase. Staple
your receipt to this back cover for
future reference.
Please quote the following information
if the product develops a fault. These
numbers can be found on the base of
the product:
Model no: ......................................................
Lot no: ............................................................
All OSITO devices are individually
tested before leaving the factory. In the
unlikely event of any device proving to
be faulty within 28 days of purchase, it
should be returned to the place of
purchase for it to be replaced.
If the fault develops after 28 days and
within 24 months of original purchase,
you should contact your local
distributor quoting model number and
LOT number on the product, or write to
your local distributor at the address
shown.
You will be asked to return the product
(in secure, adequate packaging) to the
address shown with a copy of proof of
purchase.
Subject to the exclusions set out below
(see Exclusions), the faulty device will
then be repaired or replaced and
dispatched usually within 7 working
days of receipt.
If, for any reason, this item is replaced
during the 2 year guarantee period, the
guarantee on the new item will be
calculated from the original purchase
date. Therefore, it is vital to retain your
original till receipt or invoice to indicate
the date of initial purchase.
To qualify for the 2 year guarantee, the
device must have been used
according to the manufacturer’s
instructions supplied.replaced and
dispatched usually within 7 working
days of receipt.
