Orolia Spectracom VelaSync 1232, User Manual

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For additional information on troubleshooting GNSS reception issues with VelaSync,
please refer to the
GNSS Reception Troubleshooting Guide , available here on the Spec-
tracom website.
5.1.6 Troubleshooting Hardware Issues
Failure Mode
Symptom
Failure Mode
Diagnosis
Failure Mode
Resolution
Info LED on front panel blinks
slowly. System status window on
HOME screen of Web UI lists a
power supply alarm. One of the two
redundant
power supplies
is defective. Replace defect power supply. See
"Replacing
a Power Supply" on page 163
.
Info LED on front panel blinks fast
(1x/sec) Fan failure Contact Spectracom Service.
Info LED is permanently red. CPU overheat Check environment temperature. Ensure the
front bezel is installed. Check bezel filter for
contamination (see
"Maintenance and Ser-
vice" on page 235
).
System Status window on HOME
screen of Web UI lists RAID fail-
ure. One of the two
RAID harddisks
is defect. Replace harddisk. See
"Removing/Installing
a Hard Disk Drive" on page 164
. (Note:
Replacement harddisks are available from Spec-
tracom).
5.1.6.1 Power Supply Failure
If either of the two redundant power supply modules fail, the other module will take over
without service interruption. The UID LED on the front panel (see
"Front Panel Overview"
on page 10 ) will blink slowly until the failed module has been replaced.
Do not user power supplies other than the original model installed in the unit. Replacement
power supplies can be procured directly from Spectracom (part no. PS09R-070J-SL01),
or from the OEM manufacturer, Supermicro Computer (model PWS-651-1R).
To find out how to replace a power supply, see "Replacing a Power Supply" on page 163 .
5.1.7 Troubleshooting – Network PCs Cannot Sync
In order for clients on the network to be able to sync to VelaSync, several requirements
must be met:
VelaSync 1232 User Manual 213
APPENDIX