Orion BuckEye Cam RC-5030 Owner'S Manual Download Page 56 | Manualshive

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54

10. Troubleshooting

Description of a Problem

Possible Reason of Failure

Possible Solution

PCBase software cannot find
the PCBase modem.

PCBase modem driver is not
installed.

Refer to section 6.1 on page
27 for instructions on how to
install the driver.

PCBase modem is not
connected to the computer.

Make sure PCBase modem is
connected to the USB cable
and the cable is plugged to
the computer.

Bad USB port on computer.

Connect to a different USB
port. Make sure the supplied
wall adapter is connected to
the PCBase modem and
plugged into the AC outlet.

Portable Base not receiving
pictures. Picture counter on
the display is showing that
there are pictures on the
portable base.

Wrong memory card type
used causing the received
pictures buffer on the base to
get filled up.

Make sure a compatible
memory card is used, i.e.
SD-compatible, 2GB
maximum size. SD High-
Capacity (SDHC) memory
cards are NOT compatible.
Insert a compatible memory
card into the card slot on the
Portable Base and press
SAVE PICS TO CARD
button to free up the space.
The Portable Base will
automatically start receiving
pictures.

ORION - Owner's Manual, Rev. 3.6

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Summary of Contents for BuckEye Cam RC-5030

Page 1: ...BuckEye CamTM ORION Wireless Scouting Camera System Model RC 5030 Owner s Manual Revision 3 6 ...

Page 2: ...hall we be held liable for loss of profit or other special damages There is no other guarantee or warranty except as herein stated The Buyer his employees or others assumes all risks and liabilities for the operation the use and the misuse of the product described herein and agree to defend and to save the seller harmless from any and all claims arising from any cause whatsoever including seller s...

Page 3: ...re 27 6 3 Launching the PCBase Software 28 6 4 Adding a Camera 29 6 5 Controlling Camera from PCBase 30 6 6 Changing Camera Settings 33 6 7 Changing PCBase Settings 33 6 8 Setting up PCBase to Email Pictures 36 6 9 Setting up LiveCam 38 7 Stand Alone Camera Setup 40 7 1 Configuring Unit as a Stand Alone Camera 40 7 2 Changing Settings on Stand Alone Camera 40 7 3 Changing Time and Date 41 7 4 Swit...

Page 4: ...arger 51 9 6 Reading Firmware Version and Serial Number 51 9 7 Checking for Updates and Messages 52 10 Troubleshooting 54 11 Replacement Parts and Accessories 56 12 How to Contact BuckEye Cam 57 Appendix A Camera Display Character Set 57 ORION Owner s Manual Rev 3 6 ...

Page 5: ...t to the following two conditions i this device may not cause harmful interference and ii this device must accept any interference received including interference that may cause undesired operation If the camera is used with any antenna other than the portable antenna supplied with the ORION Camera Unit or PCBase Unit the system may not comply with the FCC regulation Part 15 247 Operation within t...

Page 6: ...mum number of cameras on one base 30 for Portable Base 30 for PCBase Transmission speed 4 Up to 3KB sec Transmission power 1W Maximum allowed gain of the antenna including loss in cable 5 6dBi Memory Card SD compatible card 2GB max Not compatible with SDHC 1 Specifications listed here are subject to change New features may be added For firmware updates and instructions visit www buckeyecam com 2 T...

Page 7: ... Portable System Setup PCBase system Refer to section 6 on page 27 PCBase System Setup Stand Alone Camera Refer to section 7 on page 40 Stand Alone Camera Setup ORION Owner s Manual Rev 3 6 Remote Camera 1 Remote Camera 2 Portable Base Pictures Pictures Remote Camera 1 Remote Camera 2 Pictures Pictures PCBase Stand Alone camera Does not transmit pictures ...

Page 8: ...nected to a PCBase modem Camera settings are changed from the base Camera must be registered to the base unit before it can transmit pictures Portable Base camera at the base is disabled In this mode the unit will receive pictures from multiple remote cameras The pictures are saved to the memory card at the base Settings can be changed for each individual camera through the memory card at the base...

Page 9: ... change settings without going outside Figure 1 illustrates an example of a system with three units two cameras taking pictures and transmitting to the base unit Figure 2 illustrates a system similar to the one in Figure 1 except the base unit is operating in a base camera mode and will also be taking pictures just like the remote cameras System in Figure 1 can be turned into system illustrated in...

Page 10: ... Portable Base or a stand alone camera Unregistration can easily be executed from the base However unregistration of the camera at that camera will require a password which is provided along with the camera documentation and can be found on the last two pages of the manual The user should keep it in a safe place The password may also be required to reset the camera registration in the case of comp...

Page 11: ... it is safe to remove the memory card WAIT Indicator This light will turn on when you first turn on the power and when accessing the memory card Do not remove the memory card when this light is on ERROR Indicator This light will turn on when there is an error writing to the memory card If this light turns on consistently try a different memory card ORION Owner s Manual Rev 3 6 Display Control Butt...

Page 12: ...nternal clock while the camera is turned off Main Battery 6V lead acid battery powers the camera It provides a significant amount of charge and operates well in low temperatures Display This displays all messages and menus External Power Connector This connector is used to supply external power Do not disconnect this connector Do NOT plug the battery into this connector Memory Card Slot SD compati...

Page 13: ...r Battery Pack Connect an external battery pack or a solar panel to increase the battery life of the camera Light Sensor Camera uses the light sensor to determine the amount of light and exposure when it is capturing a picture Motion Sensor Passive Infrared sensor is used to detect motion of animals and people IR Illuminator Infrared illuminator is used to capture pictures at night without being d...

Page 14: ... switch to a Portable Base mode Please note that if the camera feature is activated the camera will be immediately ready to take pictures After the camera is set to operate as a Portable Base you can start registering remote cameras NOTE If you are changing the operating mode from stand alone to Portable Base from Portable Base to Portable Base with camera or from Portable Base with camera to Port...

Page 15: ...initialization it is recommended to register the cameras before placing them in the field To register a camera to a base 1 Turn on the power to the camera you wish to add to the Portable Base If you are wanting to add more camera only turn on one at this time Make sure the camera powers up and display shows REGCam C with a scrolling bar at the upper left hand corner If this message does not appear...

Page 16: ...wn in the upper right corner of the display Example C 01 corresponds to camera 1 C 02 corresponds to camera 2 etc 6 Once you have chosen the correct camera number press SELECT button 7 Using UP DOWN buttons select YES on the display to confirm your intention to unregister the selected camera 8 Press SELECT button to initiate unregistration The camera will be automatically unregistered from the Por...

Page 17: ...icker can be attached at the end of the manual in the Password Codes section NOTE Camera unregistration from the camera should normally be executed only when a user does not have the base to which the camera is registered and he she needs to set the camera to a different mode or register the camera to another base To unregister the remote camera from the camera 1 Turn on the camera if it is not tu...

Page 18: ...ll reset the seconds to 00 After the time is changed the Portable Base will automatically notify the cameras about the new time and date and the clock the the Remote Cameras will be synchronized to the clock on the Portable Base 5 6 Changing Settings on the Camera Settings for a remote cameras can be changed at the Portable Base through a memory card using a special program located on the memory c...

Page 19: ...d reader to your computer and insert the memory card a window will pop up displaying the contents of the memory card If the window does not appear automatically click the Start button on the task bar and select My Computer In the opened window double click onto the removable disk icon that corresponds to the memory card Example of the content of the memory card is shown in below In the open window...

Page 20: ... to update settings on any of the remote cameras or the base The base will automatically detect new settings on the card and show SetOUT on the display Once settings are updated for a camera a message SetOK is displayed with corresponding camera number C 01 in the upper right hand corner When all cameras are updated the display will show SetOK ALL If the settings were modified for a stand alone ca...

Page 21: ... Video VGA 640 by 480 pixels 1 frame second f Video QVGA quarter VGA 320 by 240 pixels 3 frames second NOTE The lowest resolution for pictures gives you the smallest picture file size fastest transmission time from the camera to the base and longer battery life However the highest resolution gives you the best picture quality but results in a longer transmission time and shorter battery life Expec...

Page 22: ...Motion Detector Sensitivity setting allows you to increase or decrease how sensitive the camera is to detecting a change in motion heat pattern of the animal or individual The default factory setting is 120 More advanced options can be opened up by clicking on the button This will open the advanced settings window The Daytime picture brightness setting allows you to adjust the brightness of the pi...

Page 23: ...ra are transmitted in the last taken first transmitted order In this case to transmit the camera will take pictures from the top of the stack where the latest picture or video clip is locate NOTE Receive Latest Picture First setting is not available on Base and stand alone camera Burst Mode provides you the ability to take a preset number of pictures when the camera is triggered This option is not...

Page 24: ... on the schedule shows the time when camera is active Gray area indicates the time when the camera is inactive There are several types of activation patterns you can define You can have only one deactivation and one activation for any day of the week not counting the midnight activations and deactivations Possible activation patterns 1 Camera is activated and later deactivated during one day 2 Cam...

Page 25: ...mera will take one picture at 8 00AM at 4 00PM and at 12 00AM If the start time is 2 00PM with 8 hours interval the camera will take a picture at 2 00PM then at 10 00PM and then at 6 00AM on the next day You can also limit the number of pictures taken after the start time You can do so by selecting Limit number of pictures videos per 24 hours and selecting the number of pictures For example you wa...

Page 26: ... display 3 Press SELECT button to command the base to measure signal to the selected camera The base will make several attempts to contact the camera If communication was successful you will see a message similar to the one to the right C 01 indicates Camera 1 The bar at the top of the display indicates the signal strength at the camera indicating how well the camera can hear the base If the base ...

Page 27: ...the display 5 9 Taking a Test Picture You can remotely tell the camera to take a test picture from the Portable Base by completing the following steps 1 Press MENU button on the base 2 Use UP DOWN buttons to scroll until TAKPIC is displayed 3 Press SELECT button 4 Press UP DOWN buttons to select the camera that you want to take the picture The camera number will be shown in the upper right corner ...

Page 28: ...s SAVE PICS TO CARD button and wait for the READY light to come on before removing the memory card As the Portable Base is receiving pictures the bar at the top of the display will show the transmission progress If a memory card is not inserted the Portable Base will store pictures in its internal memory It has allocated about 20 megabytes to store pictures which is equal to about 60 pictures of 3...

Page 29: ...USB cable After the modem is connected the computer will notify the user about new hardware and will automatically recognize and install the modem At this point the PCBase modem is ready to used NOTE To ensure reliable operation and reduce the possibility of USB port shutdown make sure the supplied wall adapter is connected to the PCBase modem and plugged into the AC outlet 6 2 Installing the PCBa...

Page 30: ...CBase The PCBase will detect the modem and request an authentication code as shown to the right The authentication code is printed on the label on the PCBase modem Enter the code and click Apply button If the code is entered correctly the software will be activated The PCBase software will remember the authentication code so you will have to enter it only once If no cameras are registered to the P...

Page 31: ...e and its configuration This button open the user manual Click to button to close the PCBase software 6 4 Adding a Camera Before the PCBase can communicate with a camera it needs to be registered with the PCBase Only an unregistered camera can be registered to a base Turn the camera on and wait until REGCam C is shown on the display If the display shows P 00000 the camera must be unregistered firs...

Page 32: ...is occurs there are a couple of troubleshooting tips Make sure the camera is not already registered to another base Make sure the antennas on the PCBase and camera are connected Make sure the camera is turned on Make sure the camera is near the PCBase during registration After the camera is registered it will reboot automatically After that the camera is ready to be configured with user settings a...

Page 33: ...a picture Opens a folder in which pictures from that camera are stored Click to unregister a camera from the PC Base Once unregistered a camera can be registered with another PC Base or Portable Base or can be used in Stand Alone Mode TIP Check signal strength prior to unregistering Resets the Received Picture counter Advanced Commands button contains additional commands that can be sent to the ca...

Page 34: ...sides getting the battery signal info will also update the indicator to the current value Receiving Displayed when receiving a picture from the camera Shows the picture transfer progress Signal from the camera Displays the strength of the signal at the base i e how well the base can hear a camera Note This is different from the signal shown below Battery and Signal Display the status of the batter...

Page 35: ... will open a dialog similar to the one used to change settings on a portable system see picture on page 17 Refer to camera options on page 18 for description of different settings that can be changed on a remote camera Once you are done modifying settings for a camera or a number of cameras click the Update button The PCBase will start updating settings on cameras one by one The cameras that need ...

Page 36: ...alog window and discard the changes click Cancel button General Tab If this option is selected the software will automatically click the Start PCBase button every time it opens up This option is useful when a shortcut to launch the PCBase software is placed into the Startup shortcut group to start the software automatically when the computer starts up If this option is selected the PCBase will pla...

Page 37: ... few days you should receive a passport file that will be used by the software as a security key to upload pictures to the LiveCam website To activate the LiveCam feature on the PCBase check the Upload pictures to my Live Cam account box After the LiveCam is activated you must install the passport file Save the attached passport file to a location that is easy to find such as the Computer Desktop ...

Page 38: ...ote that two more tabs were added E mail Server and E mail Preferences Under the Send maximum of option select how many pictures you would like to send in one email If more than one picture is selected specify how long to wait for the rest of the pictures before sending the email In the Send To field enter the email address of the main recipient of the pictures You can have pictures sent to more t...

Page 39: ...required Enter the server name in the Server Name text box If the server does not use a secure connection select No next to Use secure connection If the server requires a secure connection select the corresponding type SSL or TSL Make sure the port number matches the port number for your server Enter the email address of the account into the Email address text box This is the address of the sendin...

Page 40: ...to have their pictures emailed To apply the changes and close the Setup dialog click OK button To verify your email settings you can send a test email by clicking on the button on the mail window and selecting Send a Test Email from the drop down menu 6 9 Setting up LiveCam The LiveCam feature of the ORION PCBase allows you to post pictures from selected cameras to the LiveCam website at http live...

Page 41: ...bsite After the passport file is installed select the cameras you you want to be published on the LiveCam web site Also select how often you want you LiveCam web site to be updated and click the OK button to close the Setup window and apply you LiveCam settings Once the LiveCam is activated you can upload the latest pictures to your LiveCam account manually by clicking on the and selecting Synchro...

Page 42: ...onds 7 2 Changing Settings on Stand Alone Camera Any time a card is inserted into a stand alone camera the camera would verify and make sure the software to change settings and the settings file are present on the card If the software or settings file is not present or the file is corrupted it would update it on the card This is done automatically and no user intervention is required If you purcha...

Page 43: ... 5 Repeat steps 3 and 4 to update SECOND DAY MONTH and YEAR Note when updating seconds pressing UP DOWN button will reset the seconds to 00 After the time is changed the Portable Base will automatically notify the cameras about the new time and date and the clock the the Remote Cameras will be synchronized to the clock on the Portable Base 7 4 Switching Stand Alone Camera to Wireless If you want t...

Page 44: ...pictures that were not saved to the card will be lost 7 5 Checking Battery Level To check the battery level on a standalone camera press the BATTERY button The battery level will be shown on the display ORION Owner s Manual Rev 3 6 ...

Page 45: ...xample Camera 4 is set to transmit through Camera 3 Camera 3 is set to transmit through Camera 1 Camera 2 is set to transmit through Camera 1 Camera 1 is set to transmit directly to the PCBase Since repeating cameras are transmitting data from other cameras they will have a shorter battery life In the example above Camera 1 would be expected to have the shortest battery life since it is servicing ...

Page 46: ...in the PCBase After the routing path is changed on the camera it is recommended that the user check the signal strength using the signal button If a camera is set to route to another camera not the base pressing the SIGNAL button on that camera will initiate the signal measurement to the next camera down the path to the base In the example above the reported signal strength on Camera 1 will be how...

Page 47: ...e base The time it takes the camera to take a picture in response to a motion in front of that camera some times called Trigger Time does not change The delays increase the time it takes to update settings on those cameras The more repeaters are in the path to the cameras the longer the delay will be The delay will also affect the Battery Signal test and may result in frequent No Communication mes...

Page 48: ...e the structure will automatically rearrange to represent the new structure NOTE Depending on the number of repeaters in the path from a camera to the base it may take some time after the camera routing was changed before the changes are reflected on the network structure window To close the window click on the button in the upper right hand corner 8 5 Unregistering a Camera To unregister the came...

Page 49: ... can be unregistered Thus before unregistering Camera 3 on Figure 1 Camera 4 should be unregistered or routed to either Camera 2 Camera 1 or directly to the PCBase Only after routing is changed on Camera 4 and the change is reflected in the Routing Structure window Camera 3 can be unregistered ORION Owner s Manual Rev 3 6 ...

Page 50: ...he end of the manual in the Password Codes section NOTE Make sure you DO NOT TURN THE CAMERA OFF Turning the camera off will clear the internal memory and will erase all of the pictures Before saving the pictures to a memory card make sure there is enough space on the card It is recommended to have at least 64 megabytes of free space available on the card 1 While the camera is turned on insert the...

Page 51: ... the camera is running off the second battery When the second battery gets low you simply swap the battery and charge the first one Warning Do not attempt to connect any battery other than the one provided with the camera Doing so may damage the camera and will void the warranty To replace the battery on the camera without turning it off 1 Open the camera enclosure 2 Connect the charged battery to...

Page 52: ...ery is charging Tip To make sure the alligator clips make good contact with the battery terminals lightly squeeze the alligator clip jaws and wiggle them a bit to help pierce through the battery terminal insulators When the battery is charged the indicator will turn solid GREEN or flashing GREEN At this point you may disconnect the battery from the battery charger 9 4 Capturing License Plate Activ...

Page 53: ... it may get covered with leaves and dirt In winter make sure the panel is not covered with snow 9 6 Reading Firmware Version and Serial Number To get the firmware version the serial number at the camera 1 Press MENU button 2 Using UP DOWN buttons select INFO 3 Press SELECT button 4 The version number will be displayed as show to the right C 01 in the upper right corner of the display indicates tha...

Page 54: ... showing the camera serial number and the firmware version as shown in the picture NOTE If the camera serial number and firmware version are shown as N A the software might not be aware of that information yet To update the information click the button 9 7 Checking for Updates and Messages To check for updates or messages click on the button and select Check for Updates Messages This will open the...

Page 55: ...cting pole PVC pipe broom stick Camera routed through a repeater and battery in that repeater is low Replace battery in the repeater unit to restore the communication path Battery in the camera is low Replace the battery Error1 message appears on the display when inserting a memory card File structure is corrupted on the card Reformat the card using FAT16 Card is bad Replace the card Unable to reg...

Page 56: ... the supplied wall adapter is connected to the PCBase modem and plugged into the AC outlet Portable Base not receiving pictures Picture counter on the display is showing that there are pictures on the portable base Wrong memory card type used causing the received pictures buffer on the base to get filled up Make sure a compatible memory card is used i e SD compatible 2GB maximum size SD High Capac...

Page 57: ... Parts and Accessories 55 11 Replacement Parts and Accessories Replacement parts and optional accessories can be purchased via our website at www buckeyecam com or by calling 866 325 8172 ORION Owner s Manual Rev 3 6 ...

Page 58: ... you have any questions about using your BuckEye Cam ORION System you can contact us via any of the following E mail buckeyecam buckeyecam com Website www buckeyecam com Telephone 1 866 325 8172 Monday through Friday 8 00 am 5 00 pm E S T ORION Owner s Manual Rev 3 6 ...

Page 59: ...Set A B C D E F G H I J K L M A B C D E F G H I J K L M N O P Q R S T U V W X Y Z N O P Q R S T U V W X Y Z a b c d e f g h i j k l m a b c d e f g h i j k l m n o p q r s t u v w x y z n o p q r s t u v w x y z 1 2 3 4 5 6 7 8 9 0 1 2 3 4 5 6 7 8 9 0 ORION Owner s Manual Rev 3 6 ...

Page 60: ...Password Codes ...

Page 61: ...Password Codes ...

Page 62: ......

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