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Installation and User's Guide

2

<TABLE OF CONTENTS>

1

SAFETY INSTRUCTION

3

2

FCC RF INTERFERENCE STATEMENT

7

3

INSTALLATION

8

4

OSD MENU SETTING

13

5

SPECIFICATION

21

6

R4K COMMENDER (Video Wall Control Protocol)

25

7

TROUBLESHOOTING

36

8

LIMITED WARRANTY

36

Summary of Contents for R4K Series

Page 1: ...nstallation and User s Guide All contents of this document may change without prior notice and actual product appearance may differ from that depicted herein Video Wall Solution R4K SERIES 49 98 inche...

Page 2: ...de 2 TABLE OF CONTENTS 1 SAFETY INSTRUCTION 3 2 FCC RF INTERFERENCE STATEMENT 7 3 INSTALLATION 8 4 OSD MENU SETTING 13 5 SPECIFICATION 21 6 R4K COMMENDER Video Wall Control Protocol 25 7 TROUBLESHOOTI...

Page 3: ...t follow this instruction it may cause the slight damage to the user or cause some damages to the monitor Warning Never remove the back cover and touch the inside of the monitor If you need a service...

Page 4: ...when it does not operate for a long time When smoking and noising from the monitor unplug the product from the wall outlet and contact a service center WARNING How to fix Do not open this product as...

Page 5: ...the monitor and people The openings must not be blocked by curtain rug or other similar surface Before carrying the monitor turn it off and unplug the signal cables and the power cord from the wall ou...

Page 6: ...licable in the European Union and other European countries with garbage separate disposal and collection methods This symbol on the product or in the related documents in the package indicates that th...

Page 7: ...by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separatio...

Page 8: ...If an item appears to have been damaged in shipment notify the shipper immediately Check whether all the following device and accessories are included with the main system If any items are missing not...

Page 9: ...ving mode Control down the OSD menu or move to the previous menu Volume down Select the OSD menu Control up on the OSD menu Volume up Turn the power ON or OFF There will be a few seconds delay before...

Page 10: ...gnal Input Bottom Loop Output Top Not support the HDCP DP IN DP signal Input VGA RGB signal Input RS 232 RS 232 Control signal Input Bottom Loop Output Top USB FW Update Input KEYPAD UTP cable Input f...

Page 11: ...sing four M4 screws SIDE Assemble the JOINT BRACKET using four M4 screws Please install COMMANDER Video Wall Control Program for remote control of the monitors through the computer For information abo...

Page 12: ...Select DVI signal HDMI Select HDMI signal DP Select DP signal HDMI2 CAMERA Not functional SDI Select SDI signal Not functional S SET Not functional SCAN MODE Select scan mode of screen PIP Activate P...

Page 13: ...MENU EXIT on a KEYPAD or a remote controller to display this menu on the screen 4 2 Input OSD Menu Press a down direction button on a KEYPAD or a remote controller to display this menu on the screen I...

Page 14: ...Off Dynamic Range Select a dynamic range mode Off DCR Dynamic Contrast Ratio or DBC Dynamic Brightness Control Off Main Sharpness Select a sharpness mode Off Weak Medium Strong Strongest on the main c...

Page 15: ...ue Available Mode Color Temperature Select the color Temperature Warm Normal Cool User1 User2 User3 Normal All Red Adjust red gain value between 0 100 80 User1 User2 User3 mode Green Adjust green gain...

Page 16: ...Select an input port of the Sub 2nd Channel D SUB HDMI DVI DP DP 3 Window mode 4 Window mode Select Input4 Select an input port of the Sun 3rd Channel D SUB HDMI DVI DP D SUB 4 Window mode PIP1 Size S...

Page 17: ...deo Wall Enable Set Off or On to enable a video wall mode HDMI Position Set the sequence of installed monitors on the video wall situation 1 99 1 PIP Off and Video Wall Enable On H Ratio Set the total...

Page 18: ...Mode Phase Adjust a phase to clear the screen between 0 100 50 D SUB input only Clock Adjust a clock to correct the screen between 0 10 50 H Position Adjust a horizontal position of the screen between...

Page 19: ...e Horizontal Adjust a horizontal position of the main menu between 0 100 95 All Vertical Adjust a vertical position of the main menu between 0 100 5 Transparency Adjust a transparency of the main menu...

Page 20: ...en Over Scan Select OFF or ON to zoom 10 the screen Off PIP Off Over Driver Select OFF or ON to improve the screen speed Off All Audio Mute Select OFF or ON to mute the speaker or the line out Off Aud...

Page 21: ...1 1 RS 232 In Out 1 1 1 1 1 1 1 1 Audio Out 1 1 1 1 Transmitter Remote Control Y Y Y Y Special Features RS 232 Control Monitor OSD Multi Vision Monitor OSD Multi Vision Monitor OSD Multi Vision Monit...

Page 22: ...1 HDMI In Out 1 1 1 1 DVI In Out 1 1 1 1 RS 232 In Out 1 1 1 1 Audio Out 1 1 Transmitter Remote Control Y Y Special Features RS 232 Control Monitor OSD Multi Vision Monitor OSD Multi Vision Deinterlac...

Page 23: ...50 60 D SUB DVI HDMI DP UHDTV2160p 3840x2160 24 25 30 HDMI DP UHDTV2160p 3840x2160 50 60 DP VGA 640x480 60 72 75 D SUB DVI HDMI DP VESA SVGA 800x600 60 72 75 D SUB DVI HDMI DP VESA XGA 1024x768 60 75...

Page 24: ...n IR Input D SUB 9 pin Input Female bottom position Pin No Name 1 n c 2 Tx 3 Rx 4 NC 5 GND 6 n c 7 n c 8 n c 9 5V option Pin 5 Pin 1 Pin 9 Pin 6 Input D SUB 9 pin Output Male top position Pin No Name...

Page 25: ...mmunication is implemented starting from the concept of a master slave structure where the display is supposed to be the slave The first action is always taken by the master which can be either a PC o...

Page 26: ...ommand transmission is as follows Data Length 13 byte Ex STX 001PWRWOFF0 ETX Set ID 1 Power Off Send STX Start of Text 0x0f ID1 ID3 Set ID 001 100 CM1 CM3 Command PWR MIN MUT RML KPL R W Read Write DA...

Page 27: ...100 DA1 DA3 ON Lock On OFF Lock Off Ex STX 001KPLW ON0 ETX Lock ON STX ID1 ID2 ID3 CM1 CM2 CM3 R W DA1 DA2 DA3 IND ETX 0x0f P W R W 0 0x0d Hex ASCII capital letter Hex Power On Off PWR STX ID1 ID2 ID...

Page 28: ...A3 DVI DVI HDM HDMI COM Component PC PC RGB DP DP SDI SDI Ex STX 001MINWDVI0 ETX Source Change DVI STX ID1 ID2 ID3 CM1 CM2 CM3 R W DA1 DA2 DA3 IND ETX 0x0f L I N W 0 0x0d Hex ASCII capital letter Hex...

Page 29: ...TWSOU0 ETX Remote Source Button ID1 ID3 Set ID 001 100 DA1 DA3 001 100 Ex STX 001HSCW0100 ETX H Set Count 10 STX ID1 ID2 ID3 CM1 CM2 CM3 R W DA1 DA2 DA3 IND ETX 0x0f R M T W 0 0x0d Hex ASCII capital l...

Page 30: ...200 Ex STX 001VEGW0400 ETX V Edge Adjust 40 STX ID1 ID2 ID3 CM1 CM2 CM3 R W DA1 DA2 DA3 IND ETX 0x0f V S C W 0 0x0d Hex ASCII capital letter Hex Vertical Set Count VSC STX ID1 ID2 ID3 CM1 CM2 CM3 R W...

Page 31: ...ID3 Set ID 001 100 DA1 DA3 000 100 Ex STX 001FCBW0400 ETX Brightness Adjust 40 STX ID1 ID2 ID3 CM1 CM2 CM3 R W DA1 DA2 DA3 IND ETX 0x0f S D S W 0 0x0d Hex ASCII capital letter Hex Display Sequence SD...

Page 32: ...Gain Adjust 40 STX ID1 ID2 ID3 CM1 CM2 CM3 R W DA1 DA2 DA3 IND ETX 0x0f F C C W 0 0x0d Hex ASCII capital letter Hex Contrast Adjust FCC STX ID1 ID2 ID3 CM1 CM2 CM3 R W DA1 DA2 DA3 IND ETX 0x0f F G R W...

Page 33: ...ID3 CM1 CM2 CM3 R W DA1 DA2 DA3 IND ETX 0x0f F G B W 0 0x0d Hex ASCII capital letter Hex Blue Gain Adjust FGB STX ID1 ID2 ID3 CM1 CM2 CM3 R W DA1 DA2 DA3 IND ETX 0x0f F O R W 0 0x0d Hex ASCII capital...

Page 34: ...0f E 0 0 0 0 0x0d Hex Edge Item Read Data Monitor PC STX ID1 ID2 ID3 CM1 CM2 CM3 R W DA1 DA2 DA3 IND ETX 0x0f E E P W 0 0x0d Hex ASCII capital letter Hex Save Setup data to EEPROM at Monitor New Color...

Page 35: ...ID2 ID3 CM1 CM2 CM3 R W DA1 DA2 DA3 IND ETX 0x0f M D L R 0 0x0d Hex ASCII capital letter Hex Model Info New Read Only PC Monitor STX Set ID ID MDL1 MDL2 MDL3 PNL1 PNL2 VER1 VER2 VER3 VER4 ETX 0x0f I 0...

Page 36: ...ters display equipment or personal injury 8 LIMITED WARRANTY Troubleshooting Troubleshooting Tip The screen doesn t show up 1 Make sure if the power supply is connected property 2 Turn on the power 3...

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