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Disposal

Please dispose of the device in accordance with the directive 2002/96/EC-WEEE 

(Waste Electrical and Electronic Equipment). If you have any queries, 

please refer to the local authorities  responsible for waste disposal.
Used, fully discharged batteries must be disposed of in a specially labeled collection 

container, at toxic waste collection points or through an electrical retailer. 

You are under legal obligation to dispose of batteries correctly.

IEC/EN60601-1, IEC/EN60601-1-1-6,  IEC/EN60601-1-1-2,  IEC/EN60601-1-11

Symbol for“CAUTION”

Symbol for“TYPE BF APPLIED PARTS”

Symbol for“MANUFACTURER”

Symbol for“CE MARKING”

Symbol for“EUROPEAN REPRESENTATION”

Symbol for“TEMPERATURE LIMITAION”

Symbol for“HUMIDITY LIMITATION”

Symbol for“ATMOSPHERIC PRESSURE LIMITAION”

Symbol for“WARNING”

Symbol for“FOLLOW INSTRUCTIONS FOR USE”

Symbol for“STAND-BY”

Symbol for“DATE OF MANUFACTURE”

Symbol for“KEEP DRY”

Symbol for“LOT NO.”

Symbol for“Protected against solid foreign objects of 12.5 mm 

diameter and greater. Protected against vertically falling water drops 

when the device is tilted up to 15 degrees."

Symbol for“DIRECT CURRENT”

HNA-300 is in compliance with the following international regulatory and safety standards.

This product is manufactured in Korea under strict quality supervision by: HuBDIC CO., Ltd, B-301, 

TaeKwang Industrial Building, 191 - 1, Anyang 7-dong Manan-gu, Anyang-si Gyeonggi-do Korea.

IMPORTED & DISTRIBUTED IN AUSTRALIA by the sponsor:- Oricom International Pty Ltd, Unit 1, 

4 Sovereign Place, South Windsor 2756 AUSTRALIA.

3.7V      (lithium-polymer battery)
Input 5V    , 2A

Functions

Suction pressure

- 62kPa ± 20%

Rating
Charging source 
Dimension

42(w) x 192(H) x 42(D)

Weight

about 160g (device only)

Button

Power

Components

Nasal aspirator, Aspirator tip 1, USB Cable, User manual

(Tip 2, Mouthpiece, Silicone Hose, Case: HNA-100 PLUS ONLY)

Descriptions

Type of protection 

against electric shock  

Type BF applied parts

Operating Condition

Transport & Storage 

Condition

Temperature: -25

 to +70

 / Humidity: 15% to 90% (Non-condensing)

Atmospheric Pressure: 700hPa to 1060hPa

Mode of Operation

Continuous Operation (Max. 25min)

Applied Part

Tip 1 or 2

Classification according to 

the degree of protection 

against ingress of water as 

detailed in the current edition 

of IEC 60529   

IP 22

Software version

v 1.0

Functions

Descriptions

Typical Operation Time 

No less than 1 hour

Specifications

Temperature: +5

 to +40

 / Humidity: 15% to 90% (Non-condensing)

Atmospheric Pressure: 700hPa to 1060hPa

How to make a claim under your Express Warranty in Australia

Oricom has a simple warranty process for you to follow:

•  Please call or email our Customer Support Team, 02 4574 8888 or 

[email protected].

•  A Customer Support Team member will verify after troubleshooting with you if 

your product qualifies under warranty. If so, they will give you a Product Return 
Authorisation number.

•  We will then email a Return Authorisation form and a Repair Notice (if necessary), 

together with instructions on how to return the product for warranty service.

Please note that if a Customer Support Team member advises that your product does 
not qualify for return, this warranty does not apply to your product. Products that are 
authorised to be returned to Oricom in Australia must include all of the following:

•   A completed Return Authorisation form
•   A copy of your Proof of Purchase (please keep your original copy)
•   The faulty product, including all accessories.

Send the approved returns to:
Oricom International Pty Ltd
Locked Bag 658
South Windsor NSW 2756 Australia
Please note that this Express Warranty excludes expenses incurred by you in returning 
any faulty product to us. You must arrange and pay any expenses incurred (including 
postage, delivery, freight, transportation or insurance of the product) to return the faulty 
product to us, however, we will arrange delivery of the repaired or replaced faulty product 
to you.

Important Information
Repair Notice

Goods presented for repair may be replaced by refurbished goods or parts of the same 
type rather than being repaired.

ORICOM CUSTOMER SUPPORT

Oricom have a trained and dedicated team of Customer Support Representatives, each with 
the knowledge and resources to assist in answering your questions quickly and efficiently. 

Oricom Support - Australia

For all product enquiries, troubleshooting or to discuss the range of Oricom products, feel 
free to contact Oricom or visit our website for answers to frequently asked questions.

02 4574 8888

Monday - Friday 8am – 6pm AEST Email: [email protected]  www.oricom.com.au

Oricom Support - New Zealand

0800 674 266

Monday - Friday 10am - 8pm NZST Email: [email protected] www.oricom.co.nz

Troubleshooting

Symptom

No Power

Battery may be 

completely discharged.  
Motor malfunction

Contact the supplier or customer service center for 

accurate diagnosis. 

LED shows Red color 

when the device is 

not operated.  

Battery is discharged

Charge the battery with a charging cable.

There is no suction 

at all. 

Disconnection

Check if the aspirator is properly connected with the 

main body, valve, nozzle or collection cup.  

Nozzle Clogging

Motor disorder

Battery is discharged

Make sure to use collection cup after drying it 

completely. 
Contact the supplier or customer service center for 

accurate diagnosis.
Check the hours of battery use or state of charge. 

Charge the battery with a charging cable.

After suction, the 

nasal mucus is left 

inside the main body 

after disconnecting 

from collection cup.   

Low viscosity mucus 

is flowed backward.  

Clean around the aspirator with a dry cloth or cotton 

swab and keep it clean. 

Noise is too louder 

than before when 

operating. 

Battery is discharged

Motor disorder

Check if LED shows red color.

Check the hours of battery use or state of charge.

Charge the battery with a charging cable.  
If noise is too louder than before, contact the supplier 

or customer service center for accurate diagnosis.  

Cause

Remedy

When allowing the 

suction to clear the 

mucus by manual 

suction type of nasal 

aspirator, the nose 

is running through 

hose.       

Disconnection

Component abrasion 

Component is 
damaged 

Check if the manual suction type of aspirator is 

properly connected with the manual suction nozzle, 

collection cup and hose.  
Check if the manual suction type of aspirator is 

loosely connected with the manual suction nozzle, 

collection cup and hose. 

If the connection is loosen, contact the supplier or 

customer service center for replacement.    
Check if the connected sillicon hose is ripped or not.

If the sillicon hose is ripped, contact the supplier or 

customer service center for replacement.   

This Express Warranty is provided by Oricom International Pty Ltd ABN 46 086 116 369, 
Unit 1, 4 Sovereign Place, South Windsor NSW 2756, herein after referred to as “Oricom”.
Oricom products come with guarantees that cannot be excluded under the Australian 
Consumer Law. You are entitled to a replacement or refund for a major failure and 
compensation for any other reasonably foreseeable loss or damage. You are also entitled 
to have the goods repaired or replaced if the goods fail to be of acceptable quality and 
the failure does not amount to a major failure. 
Oricom warrants that the product is free from defects in materials or workmanship during 
the Express Warranty Period. This Express Warranty does not extend to any product from 
which the serial number has been removed or was purchased outside of Australia.
Nothing in this Express Warranty excludes, restricts or modifies any condition, warranty, 
guarantee, implied term, right or remedy pursuant to the Australian Consumer Law and 
which may not be so excluded, restricted or modified. For such conditions, terms, 
guarantees and warranties that cannot be excluded, restricted or modified, Oricom limit 
the remedies available to extent permitted in the relevant legislation.
The Express Warranty Period will be 1 years from the date of purchase of the product 
evidenced by your dated sales receipt. You are required to provide proof of purchase a 
condition of receiving Express Warranty services.
You are entitled to a replacement product or repair of the product at our discretion 
according to the terms and conditions of this document if your product is found to be 
faulty within the Express Warranty Period. This Express Warranty extends to the original 
purchaser only and is not transferable.
Products distributed by Oricom are manufactured using new materials or new and used 
materials equivalent to new in performance and reliability. Spare parts may be new or 
equivalent to new. Spare parts are warranted to be free from defects in material or 
workmanship for thirty (30) days or for the remainder of the Express Warranty Period of 
the Oricom branded product in which they are installed, whichever is longer. During the 
Express Warranty Period, Oricom will where possible repair and if not replace the faulty 
product or part thereof. All component parts removed under this Express Warranty 
become the property of Oricom. In the unlikely event that your Oricom product has a 
recurring failure, Oricom may always, subject to the Competition and Consumer Act 
2010, at its discretion, elect to provide you with a replacement product of its choosing 
that is at least equivalent to your product in performance.
No change to the conditions of this Express Warranty is valid unless it is made in writing 
and signed by an authorised representative of Oricom.
Oricom will not be liable under this Express Warranty, and to the extent permitted by law 
will not be liable for any defect, loss, damage or injury arising out of or in connection 
with a:
1.  Failure by you to adhere to the warnings and follow the instructions set out in this user 

guide for the proper installation and use of the product; 

2.  Willful misconduct or deliberate misuse by you of the product; 
3.  Any external cause beyond our control, including but not limited to power failure, 

lightning or over voltage; or 

4.  Modification to the product or services carried out on the product by anyone other 

than Oricom or Oricom’s authorised service provider.

Warranty

ver1.0 (2105)

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