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PROBLEMS
If your weather phone is not working correctly, check the points here before
returning it for repair.
Whatever your problem, you should first check that:
*
You have installed the base unit correctly, and it is plugged into the telephone
line and the mains power socket.
*
Mains power is switched on at the socket
*
You have installed the batteries into the handset
If the problem persists please contact our help line on 01628 580154.
NEVER attempt any repairs or adjustments yourself - you could make the problem
worse and invalidate your guarantee.
Troubleshooting
Problems with making and answering calls
“I cannot make or answer calls.”
*
Try moving the handset closer to the base unit
*
It this doesn’t work try a different position for the base unit - perhaps higher up
if possible.
*
The battery charge level may be low - place the handset in the charging cradle
of base unit to recharge the battery.
*
Switch off the power at the main socket, wait a few seconds and then switch the
power back on, this may solve the problem.
“When I press the phone button
, I hear the busy tone.”
*
Please check if the line is already in use by other handsets registered to the
same base unit. The EXT symbol on your handset would indicate this.
“When I press keys on my handset, nothing happens. The display is showing the
symbol .”
*
You may have accidentally locked your keypad. Please unlock your keypad.
(refer to section entitled “Handset keypad lock”)
“When I press keys on my handset, digits appear on the display but I cannot
make an outside call.”
*
You may have enabled the Call barring function on this handset, so you will hear
the busy tone in the earpiece but nothing is dialing out.
*
Try moving the handset closer to the base unit.
*
If this doesn’t work, try a different position for the base unit. Make sure it is not
near any electrical equipment, such as another phone, a TV, a radio, a washing
machine, a fridge, etc. If possible, position the base unit higher up.
* If any other handsets are registered to the same base unit, make sure they are
not already on a call --- you would see the EXT symbol on your own handset.
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