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Warranty
ORECK MANUFACTURING COMPANY: (Oreck 21180 Johnson
Road; Long Beach, MS, USA 39560 gives you the following
warranty for this product only if it was originally purchased at
retail and not for resale from Oreck or an Oreck Authorized Retail
Dealer.)
Oreck will repair or replace, free of charge, to the original
purchaser, any part that is found to be defective in material or
workmanship within one (1) year of the date of purchase. This
limited warranty covers the revolving roller brush for thirty (30)
days from the date of purchase.
This warranty does not cover the replacement of expendable or
consumable parts such as carbon motor brushes, edge brushes,
belts, bulbs, disposable bags and other parts subject to normal
wear unless they are defective in material or workmanship.
This warranty does not apply to any part subjected to accident,
abuse, alteration, misuse, damage caused by act of God, the use
of voltages other than indicated on the serial number displayed
on this product or service of this product by other than Oreck or
a participating Factory Authorized Service Center.
Oreck does not authorize any person or representative to
assume or grant any other warranty obligation with the sale of this
product.
Oreck’s warranty is valid only if you retain proof of purchase from
Oreck or an Oreck Authorized Retail Dealer for this product. If you
purchase this product from any other source, your purchase is
“AS IS,” which means Oreck grants you no warranty, and that
you, not Oreck, assume the entire risk of the quality and
performance of this product, including the entire cost of any
necessary servicing or repairs of any defects.
This warranty is in addition to your statutory and other legal
rights.
Troubleshooting Guide
WARNING: Unplug cord from electrical
outlet before servicing.
SAVE SERVICE CALLS...CHECK THESE FIRST:
• Is the disposable filter dust bag full?
• Are pores of filter dust bag clogged with powder or fine dust?
• Is anything clogging the revolving brush, lower tube, intake
opening, fan housing or connector assembly opening?
• Is the belt in place and turning the brush?
• Are the brush ends in the proper location?
• Does the brush turn freely? Are hair, string or rug fibers wound
around the brush?
C
LEANER
WILL NOT RUN
C
LEANER
DOES NOT PICK UP
Not plugged in
properly.
No electricity in
wall outlet.
Filter bag is full.
Nozzle or intake
pivot clogged.
Belt is broken or
stretched.
Brush is worn.
Bag tube clogged.
Bag pores are
clogged with fine
dust.
Impeller fan is
broken.
Revolving brush is
not even at both
ends.
Be sure cleaner is
firmly plugged into
wall outlet.
Check electrical
source–fuse or
circuit breaker.
Replace filter bag.
See “To Replace
Paper Filter Dust
Bag.”
Clear obstruction.
Replace belt.
Replace brush if
bristles do not
extend beyond
baseplate.
Clear obstruction.
Change bag.
Return to Service
Center for repair.
Check brush roll
end cards. Make
sure words “OLD”
or “new” match at
each end.
P
ROBLEM
P
OSSIBLE
S
OURCE
A
REAS TO
C
HECK
Whenever calling, please be sure to have your model and serial
number from data plate.
CALL CUSTOMER SERVICE HOT LINE
(0) 01279 406995
ALL OTHER SERVICING SHOULD BE DONE BY AN
ORECK AUTHORIZED SERVICE CENTER.
