13
Trouble-
shooting
Problem
Check
Solution
Cleaner will
not run
• The power cable
is damaged or
plug in properly.
• Wall outlet is
faulty.
• Be sure cleaner is
firmly plugged into
wall outlet.
• Check electrical
source – fuse or
circuit breaker.
Steam is not
emitted when
the steam
cleaner is ON.
• Water tank is
empty.
• Hard water filter
is clogged.
• The steam
switch knob is
not in the open
position.
• Fill water tank.
• Change water filter.
• Wash or replace the
cleaning pad.
• Contact Oreck for
service.
Peculiar smell
is coming
from the unit.
• If this is the first
time using the
cleaner, continue
use. The smell is
normal when parts
are heated for the
first time.
• Discontinue use if
the problem per-
sists and contact
Oreck for service.
Unit still does
not operate
properly.
Check all the above
points.
Contact Oreck for
service.
Service problems that appear to be major can often be solved
easily. You can be your own troubleshooter by reviewing this
guide. All other servicing should be done by an Oreck
authorized service center.
