NOTE:
ORC-HAGW-EXT has multiple variations.
Example If using ORC-HAW-EXT-C then a resistor will be required across each Channel input used and GND to ensure
the voltage exceeds minimum requirement for triggering.
The relay / output may be constantly active if the resistor is not installed correctly.
R1 typically 800 ohms 1/5W using cat5 between HAGW-EXT and ORC-WC-8
The resistor installed can be changed to suit installation, including variable distances between the ORC-HAGW-EXT
and ORC-WC-8.
Troubleshooting / FAQ
Q: None of the outputs will activate.
Is there a load/actuator connected to output, without the load the solid state relay will not operate correctly.
Is there 12V DC constantly at the input to allow system to work.
If you put a temporary link across 12V DC + and CH1
–
does the solid state relay activate. If YES, then the GND
might be missing
from PSU to ORC-HAGW-EXT. If No then the unit does not have 12V DC available with current. Check cables and
double
connections to assist in more power for Main board
Q: Zone 1 on the system is triggering Zone 8
Note: the CH inputs may read form right to left. On the board is indication of Output Channel as well as Input
channel. Make sure
these correspond to your requirements.
Q: The actuator does not operate.
Note some actuators take time i.e. 2 minutes before fully open.
Check the power feed is correct for actuator, if YES check actuator works correctly, bypass board by connecting
feed directly to
actuator
Q: What is the leakage from the output
(2mA @ 200VAC) is typical with output voltage drop of RMS 1.6V Max
Q: Can we install 24V AC actuators
Yes
–
please ensure there are no links between 240V and 24 V
Q: Can you install more than 1 actuator to a zone.
Yes
–
ensure the load does not exceed the relay board (typically 1 or 2A)
