Your PBX207 is now ready for use. If you want more specific extension programming such as Auto attendant (Dial
101 for sales or 202 for accounts etc), call time, ring patterns etc, please refer to the full user guide on the disc
supplied.
The factory default is for all extensions / telephones connected to ring on all incoming calls.
Call Handling Guide
Extension numbers are 101 to 107
What’s my extension number?
If you are unsure what your extension number is lift the handset and dial
* # 81
and you will hear the extension
number announced
Extension to Extension Calls
To call another extension dial
*
followed by the extension number.
Transferring Calls
Dial
Recall
(R) followed by the extension number you want to transfer a call to.
You can either speak to the person on the extension asking if they want to take the call, if they do you hang up and
the call goes through, if they don’t, they hang up and the call will come back to you.
Or you can simply hang up and if the extension does not answer within 25 seconds, the incoming call will ring back to
your phone.
Call Pick Up
To pick up a call ringing on another extension dial
* # 7
Conference Calls
To set up a conference call between an external call on your extension, yourself and another extension dial
Recall
(R)
*
followed by the extension number.
Auto Transfer Calls When Busy
This feature enables you to transfer internal and external calls to another extension if you are engaged on a call.
To activate Auto Transfer: Lift handset of extension to be diverted and dial
* # 0 Ext number to be diverted to
To cancel Auto Transfer when busy Dial:
* # 0000
Auto Transfer All Calls to Another Extension
Ideal if you are in a meeting or away from your desk
To transfer all calls to another Extension lift the handset of the extension to be diverted
Dial:
* # *Ext Number to be diverted to
To cancel the transfer of all calls just lift the handset of the extension that was being diverted.
Select a Specific Line on a Call-By-Call Basis
Lift handset and dial:
* # 1
(For Line 1)
* # 2
(For Line 2)
Call Monitoring
This is a useful feature for sales training – it enables extension 101 to listen to calls and interrupt if necessary.
From extension 101 dial
* # 91
to listen to line 1 or
* # 92
to listen to line 2
Please refer to the user guide on the disc for a complete guide to installation, programming and operation.
www.orchid-telecom.com
For support:
/ 01572 717888
