17
EN
Troubleshooting
Warning!
If you encounter any issues with this device, try resolving them using this report. If
precautions do not help, do not attempt to remove the device cover or repair it yourself.
There is a risk of electric shock!
No sound
- Check that the sound is not muted.
- Check that the device is connected properly.
The device does not switch on.
- Check that the battery is charged.
Bluetooth connection issues
Bluetooth signal is interrupted:
The effective distance between the speakers and the device is up to 10 m. The signal
will be interrupted if the distance between the Bluetooth device and the speakers is
more than 10 m.
The Bluetooth device will find several other Bluetooth devices during the search: Wait
for the search to complete and select “Crater-7” to pair. When using the phone, do not
hold the mobile device too close to the loudspeaker to avoid echo (feedback).
Telephoning
Cannot hear the caller/recipient.
- Make sure both the Bluetooth mobile phone and this unit are turned on.
- Check the connection between the Bluetooth mobile phone and this speaker.
- Check that the output of the mobile Bluetooth phone is set for this speaker.
- Check that the speaker is not set to a low volume.
- Check that the volume on the Bluetooth mobile phone equipped with the volume
control is not set to a low level.
Weak sound from the caller / recipient
- Increase the speaker volume.
- Increase the volume on a Bluetooth mobile phone equipped with a volume control.
