Oracle X7-2L Service Manual Download

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Troubleshooting With Diagnostic Tools

the Oracle Integrated Lights Out Manager (ILOM) 4.0 Documentation Library at

http://www.

oracle.com/goto/ilom/docs

Caution -

The purpose of the Oracle ILOM Fault Management Shell is to help Oracle Service

personnel diagnose system problems. Customers must not launch this shell or run fault

management commands in the shell unless requested to do so by Oracle Service.

Troubleshooting With Diagnostic Tools

The server and its accompanying software and firmware contain diagnostic tools and features

that can help you isolate component problems, monitor the status of a functioning system,

and exercise one or more subsystem to disclose more subtle or intermittent hardware-related

problems.

Each diagnostic tool has its own specific strength and application. Review the tools listed in this

section and determine which tool might be best to use for your situation. After you determine

the tool to use, you can access it locally, while at the server, or remotely.

■

“Diagnostic Tools” on page 37

■

“Diagnostic Tool Documentation” on page 38

Diagnostic Tools

The selection of diagnostic tools available for your server range in complexity from a

comprehensive validation test suite (Oracle VTS) to a chronological event log (Oracle ILOM

System Log). The selection of diagnostic tools also includes standalone software packages,

firmware-based tests, and hardware-based LED indicators.

The following table summarizes the diagnostic tools that you can use when troubleshooting or

monitoring your server.

Diagnostic Tool

Type

What It Does

Accessibility

Remote Capability

Oracle ILOM

SP firmware

Monitors environmental

condition and component

functionality sensors,

generates alerts, performs

Can function on

either Standby power

mode or Main power

mode and is not OS

dependent.

Designed for remote

and local access.

Troubleshooting and Diagnostics

Summary of Contents for X7-2L

Page 1: ...Oracle Server X7 2L Service Manual Part No E72474 02 October 2017 ...

Page 2: ......

Page 3: ...ation management applications It is not developed or intended for use in any inherently dangerous applications including applications that may create a risk of personal injury If you use this software or hardware in dangerous applications then you shall be responsible to take all appropriate fail safe backup redundancy and other measures to ensure its safe use Oracle Corporation and its affiliates...

Page 4: ...des informations Ce logiciel ou matériel n est pas conçu ni n est destiné à être utilisé dans des applications à risque notamment dans des applications pouvant causer un risque de dommages corporels Si vous utilisez ce logiciel ou ce matériel dans le cadre d applications dangereuses il est de votre responsabilité de prendre toutes les mesures de secours de sauvegarde de redondance et autres mesure...

Page 5: ...ubleshooting and Diagnostics 23 Troubleshooting Server Component Hardware Faults 23 Troubleshooting Server Hardware Faults 23 Troubleshooting and Diagnostic Information 27 Troubleshooting Using the Server Front and Back Panel Status Indicators 28 Troubleshooting System Cooling Issues 33 Troubleshooting Power Issues 35 Managing Server Hardware Faults Through the Oracle ILOM Fault Management Shell 3...

Page 6: ...53 Disconnect Cables From the Server 59 Extend the Server to the Maintenance Position 60 Remove the Server From the Rack 61 Take Antistatic Measures 62 Remove the Server Top Cover 63 Servicing Storage Drives CRU 67 Storage Drives Hot Plug Conditions 67 Storage Drive Failure and RAID 68 Storage Drive Locations and Numbering 68 Removing and Replacing a Storage Drive 69 Remove a Storage Drive 70 Inst...

Page 7: ...VMe Storage Drive 82 Servicing Fan Modules CRU 85 Remove a Fan Module 85 Install a Fan Module 87 Remove the Fan Tray 89 Install the Fan Tray 90 Servicing Power Supplies CRU 93 Power Supply Overview 93 Remove a Power Supply 94 Install a Power Supply 96 Servicing the Internal M 2 Flash SSDs CRU 99 Remove a Flash Riser Board 99 Install a Flash Riser Board 101 Identify and Remove a Faulty M 2 Flash SS...

Page 8: ... of Faulty DIMMs 124 Using the Server Fault Remind Button 124 Identify and Remove a Faulty DIMM 125 Install a DIMM 127 Servicing PCIe Cards CRU 131 PCIe Slot Locations 132 Remove a PCIe Card 133 Install a PCIe Card 135 Servicing the Battery CRU 139 Remove the Battery 139 Install the Battery 141 Servicing Processors FRU 143 Identify and Remove a Faulty Processor 144 Install a Processor 150 Servicin...

Page 9: ...RU 193 Remove NVMe Cables 193 Install NVMe Cables 196 Servicing the Motherboard Assembly FRU 199 Remove the Motherboard Assembly 199 Install the Motherboard Assembly 206 Returning the Server to Operation 211 Server Filler Panel Requirements 211 Remove and Install Filler Panels 212 Install the Server Top Cover 212 Remove Antistatic Measures 213 Reinstall the Server Into the Rack 214 Return the Serv...

Page 10: ...figure Trusted Execution Technology 251 Exit BIOS Setup Utility 253 BIOS Setup Utility Menu Options 255 BIOS Main Menu Selections 255 BIOS Advanced Menu Selections 260 BIOS Advanced Menu iSCSI Configuration Options 261 BIOS Advanced Menu Gigabit Network Connection Options 263 BIOS Advanced Menu Driver Health Options 264 BIOS Advanced Menu Serial Port Console Redirection Options 264 BIOS Advanced M...

Page 11: ...ns 277 BIOS Boot Menu Selections 278 BIOS Exit Menu Selections 279 Monitoring Components and Identifying SNMP Messages 281 Monitoring Component Health and Faults Using Oracle ILOM 281 Monitoring System Components 282 System Chassis Components 283 Cooling Unit Components 285 Disk Backplane Components 285 Memory Device Components 287 Power Unit Components 287 Processor Components 288 System Motherbo...

Page 12: ...12 Oracle Server X7 2L Service Manual October 2017 ...

Page 13: ...ted on the hazards within the equipment and are qualified to remove and replace hardware Required knowledge Advanced experience troubleshooting and replacing hardware Product Documentation Library Documentation and resources for this product and related products are available at http www oracle com goto x7 2l docs Feedback Provide feedback about this documentation at http www oracle com goto docfe...

Page 14: ...14 Oracle Server X7 2L Service Manual October 2017 ...

Page 15: ...Oracle Server X7 2L is an enterprise class two rack unit 2U server It supports the following components Up to two Intel processors Processors with the following capabilities are supported Intel Xeon 8168 24 core 2 7 GHz 205W processors Intel Xeon 8160 24 core 2 1 GHz 150W processors Intel Xeon 6140 18 core 2 3 GHz 140W processors Intel Xeon 6128 6 core 3 4 GHz 115W processors Intel Xeon 4114 10 co...

Page 16: ...sor SP based on the ASPEED Pilot 4 chip About Controls and Connectors The following sections describe the controls indicators connectors and drives located on the front and back panels Front Panel Components on page 17 Back Panel Components and Cable Connections on page 18 Related Information About System Components on page 19 Illustrated Parts Breakdown on page 20 Troubleshooting Using the Server...

Page 17: ... LED amber 4 System OK LED green 5 On Standby button 6 Fault Service Required LED Top Fan Module amber 7 Fault Service Required LED Rear Power Supply amber 8 Fault Service Required LED Overtemp Icon System Over Temperature Warning amber 9 SP OK LED green 10 DO NOT SERVICE LED white 11 Storage drive 0 HDD SSD NVMe 12 Storage drive 1 HDD SSD NVMe 13 Storage drive 2 HDD SSD NVMe About the Oracle Serv...

Page 18: ...drive 10 HDD SSD NVMe 22 Storage drive 11 HDD SSD NVMe Related Information Troubleshooting Using the Server Front and Back Panel Status Indicators on page 28 Back Panel Components and Cable Connections Call Out Description 1 Power supply PS 1 2 Power Supply PS 1 status indicators Fault Service Required LED amber AC OK LED green 3 Power supply PS 0 4 Power Supply PS 0 status indicators Fault Servic...

Page 19: ...nnector 15 System status LEDs Locate Button LED white Fault Service Required amber System OK green 16 PCIe slot 7 17 PCIe slot 8 18 PCIe slot 9 19 PCIe slot 10 20 PCIe slot 11 Note For more information on back panel components and connections see Back Panel Connector Locations on page 40 See also Back Panel Pinhole Switches on page 44 Related Information Troubleshooting Using the Server Front and ...

Page 20: ...k backplane 3 System chassis 4 Front LED indicator module and temperature sensor 5 Fan modules 6 Fan tray 7 Motherboard assembly 8 Processors and heatsinks Single processor systems contain only a single processor in socket P0 socket P1 contains a cover to protect processor socket pins 9 Internal M 2 flash SSDs 10 Top cover 20 Oracle Server X7 2L Service Manual October 2017 ...

Page 21: ...e 111 DIMMs Add or replace memory modules in the system Servicing the DIMMs CRU on page 117 Storage drives Storage drive configurations can comprise both hard disk drives HDDs solid state disk drives SSDs or NVMe drives Configurations include Up to twelve 3 5 inch hot pluggable SAS3 HDDs SSDs Up to twelve 2 5 inch hot pluggable PCIe based NVMe SSDs Servicing Storage Drives CRU on page 67 Internal ...

Page 22: ... between the Oracle PCIe NVMe switch cards and the disk backplane Servicing NVMe Cables FRU on page 193 Oracle Storage 12 Gb SAS PCIe RAID HBA Internal card and super capacitor Located in PCIe slot 11 the Oracle Storage 12 Gb SAS PCIe RAID HBA Internal card manages SAS storage drives Servicing the Internal HBA Card and HBA Super Capacitor FRU on page 179 Front LED indicator module Contains the pus...

Page 23: ...ults This section contains maintenance related information and procedures that you can use to troubleshoot and repair server hardware issues The following topics are covered Troubleshooting Server Hardware Faults on page 23 Troubleshooting and Diagnostic Information on page 27 Troubleshooting Using the Server Front and Back Panel Status Indicators on page 28 Troubleshooting System Cooling Issues o...

Page 24: ...dware fault requires service physical access to the server use Oracle ILOM to take the server offline activate the Locate button LED and if necessary power off the server 4 Prepare the service work space Before servicing the server prepare the work space ensuring Electrostatic Discharge Safety ESD protection for the server and components See Preparing for Service on page 49 5 Service components To...

Page 25: ...rmed using the Oracle ILOM command line interface CLI For more information about the Oracle ILOM web interface and CLI refer to the Oracle ILOM documentation Before starting this procedure obtain the latest version of the Oracle Server X7 2L Product Notes 1 Log in to the server SP Oracle ILOM web interface Open a browser and direct it using the IP address of the server SP Enter a user name with ad...

Page 26: ...at a hardware component in the subsystem is in a fault state 3 To identify the component click the Processors in the Status section The Oracle ILOM Processors page appears The following example shows the Processors subsystem section which indicates that CPU 0 has a fault 4 To get more information click the Open Problems link 26 Oracle Server X7 2L Service Manual October 2017 ...

Page 27: ... Oracle Server X7 2L Product Notes for information related to the issue or the component The Product Notes contain up to date information about the server including hardware related issues 6 To prepare the server for service see Preparing for Service on page 49 After servicing the component you might need to clear the fault in Oracle ILOM For more information refer to the service procedure for the...

Page 28: ...te Indicators A normal server boot process involves two indicators the service processor SP OK LED indicator and the System OK LED indicator When AC power is connected to the server the server boots into standby power mode 1 The SP OK LED blinks slowly 0 5 seconds on 0 5 seconds off while the SP is starting and the System OK LED remains off until the SP is ready 2 After a few minutes the main Syst...

Page 29: ...erver OFF The server is operating normally STEADY ON A fault is present on the server This LED indicator lights whenever a fault indicator lights for a replaceable component on the server Note When this LED indicator is lit a system console message might appear that includes a recommended service action System OK Green Indicates the operational state of the chassis OFF AC power is not present or t...

Page 30: ...supply System Over Temperature Warning Amber Indicates a warning for an overtemperature condition OFF Normal operation no service is required STEADY ON The system is experiencing an overtemperature warning condition Note This is a warning indication not a fatal overtemperature Failure to correct this might result in the system overheating and shutting down unexpectedly DO NOT SERVICE White Indicat...

Page 31: ...alled drive is not recognized by the system STEADY ON The drive is engaged and is receiving power RANDOM BLINKING There is disk activity Status indicator LED blinks on and off to indicate activity Fault Service Required Amber OFF The storage drive is operating normally STEADY ON The system detected a fault with the storage drive OK to Remove Blue STEADY ON The storage drive can be removed safely d...

Page 32: ...ement domain interface labeled NET MGT There are two status indicators LEDs on this port These indicators are visible from the back of the server Status Indicator Name Location Color State and Meaning Activity Top right Green ON Link up OFF No link or down link FLASHING Packet activity Link speed Top left Green ON 1000BASE T link OFF 10 100BASE T link Ethernet Port Status Indicators The server has...

Page 33: ...s the fault LEDs on the motherboard This LED lights to indicate that the fault remind circuitry is working properly in cases where no components failed and as a result none of the component fault LEDs illuminate For more information on the fault remind status indicator and the location of the Fault Remind button see Using the Server Fault Remind Button on page 124 STBY PWRGD Status Indicator This ...

Page 34: ...These server components must be in place for the server to function as a sealed system If these components are not installed correctly the airflow inside the server can become chaotic and non directional which can cause server components to overheat and fail Inspect the server interior to ensure that the air baffle is properly installed Ensure that all external facing slots storage drive PCIe are ...

Page 35: ...lies need separate stable AC circuits Insufficient voltage levels or fluctuations in power can cause server power problems The power supplies are designed to operate at a particular voltage and within an acceptable range of voltage fluctuations refer to Electrical Requirements in Oracle Servers X7 2 and X7 2L Installation Guide Verify that both AC power cords are connected to the server Verify tha...

Page 36: ...n a server is being powered by a single power supply the redundancy no longer exists and the risk for downtime or an unexpected shutdown increases When installing a power supply ensure that it is fully seated and engaged with its connector inside the drive bay A properly installed power supply has a lit green AC OK indicator Top Cover The server top cover maintains the air pressures inside the ser...

Page 37: ...on and determine which tool might be best to use for your situation After you determine the tool to use you can access it locally while at the server or remotely Diagnostic Tools on page 37 Diagnostic Tool Documentation on page 38 Diagnostic Tools The selection of diagnostic tools available for your server range in complexity from a comprehensive validation test suite Oracle VTS to a chronological...

Page 38: ...onsole Plus HWdiag SP firmware The HWdiag utility checks the status of a system and its components You run the HWdiag utility within the Oracle ILOM Diag shell Can function on Standby power and when operating system is not running Local but remote serial access is possible if the SP serial port is connected to a network accessible terminal server Oracle Solaris commands Operating system software D...

Page 39: ...ck Panel Connector Locations on page 40 Configuring Serial Port Sharing on page 41 Server Operating System Names for the NVMe Storage Drives on page 43 Ethernet Device Naming on page 43 Back Panel Pinhole Switches on page 44 Attach Devices to the Server This procedure explains how to connect devices to the server remotely and locally so that you can interact with the service processor SP and the s...

Page 40: ...d manage the server during service No Cable Port or Expansion Slot Description 1 Power supply 0 input power Power supply 1 input power The server has two power supply connectors one for each power supply Do not attach power cables to the power supplies until you finish connecting the data cables to the server The server goes into Standby power mode and the Oracle ILOM service processor initializes...

Page 41: ...figure it to connect to the system console Note This port does not support network connections Configuring Serial Port Sharing By default the SP console SER MGT port sends serial port output from the server Using Oracle ILOM you can specify that the host console COM1 be assigned as owner of the server serial port output This feature is useful for Windows kernel debugging as it enables you to view ...

Page 42: ...P 3 Connect a serial host to the server Assign Serial Port Output Using the Oracle ILOM Web Interface 1 Log in to the SP Oracle ILOM web interface Open a web browser and direct it using the IP address of the server SP Log in as root or a user with administrator privileges See Accessing Oracle ILOM in the Oracle X7 Series Servers Administration Guide The Summary Information page appears 2 In the Or...

Page 43: ...NVMe switch cards are installed in PCIe slots 3 4 8 and 9 NVMe cabling between the Oracle PCIe NVMe switch cards and the disk backplane is correct Storage Drive Labels Names Assigned by the Server Operating Systems NVMe0 PCIe Slot 900 NVMe1 PCIe Slot 801 NVMe2 PCIe Slot 302 NVMe3 PCIe Slot 403 NVMe4 PCIe Slot 904 NVMe5 PCIe Slot 805 NVMe6 PCIe Slot 306 NVMe7 PCIe Slot 407 NVMe8 PCIe Slot 908 NVMe9...

Page 44: ...our operating system and which devices are installed in the server Note Naming used by the interfaces might vary from that listed below depending on which devices are installed in the system Port Solaris Linux Windows example default names see note below NET 0 igb0 Linux 6 eth0 Linux 7 enp1 Ethernet Note For Windows port naming like Ethernet is used by default Windows allows you to rename the port...

Page 45: ... Host Warm Reset 3 SP Reset Oracle Service use only Getting Help The following sections describe how to get additional help to resolve server related problems Contacting Support on page 46 Locating the Chassis Serial Number on page 46 Troubleshooting and Diagnostics 45 ...

Page 46: ... a secondary contact Street address where the system is located Superuser password Summary of the problem and the work being done when the problem occurred Other Useful Information IP address Server name system host name Network or internet domain name Proxy server configuration Related Information Locating the Chassis Serial Number on page 46 Locating the Chassis Serial Number You might need your...

Page 47: ...test way to restore system availability if a hardware fault occurs Oracle ASR software is secure and customer installable with the software and documentation downloadable from My Oracle Support at https support oracle com When you log in to My Oracle Support refer to the Oracle Auto Service Request knowledge article document ID 1185493 1 for instructions on downloading the Oracle ASR software When...

Page 48: ...48 Oracle Server X7 2L Service Manual October 2017 ...

Page 49: ...your protection observe the following safety precautions when setting up your equipment Follow all standard cautions warnings and instructions marked on the equipment and described in the Oracle Server X7 2L Safety and Compliance Guide and Important Safety Information for Oracle s Hardware Systems Ensure that the voltage and frequency of your power source match the voltage and frequency inscribed ...

Page 50: ...es that are sensitive to electrostatic discharge ESD such as the motherboard PCIe cards drives processors and memory DIMMs require special handling Caution The boards and drives contain electronic components that are extremely sensitive to static electricity Ordinary amounts of static electricity from clothing or the work environment can destroy components Do not touch the components along their c...

Page 51: ...ety Precautions on page 49 Safety Symbols on page 50 Preparing the Server for Component Replacement on page 52 Returning the Server to Operation on page 211 FRU Key Identity Properties KIP Automated Update Oracle ILOM includes a key identity properties KIP auto update feature that ensures product information that is used for service entitlement and warranty coverage is accurately maintained by the...

Page 52: ...erboard Assembly FRU on page 199 Required Tools The server can be serviced with the following tools Antistatic wrist strap Antistatic mat No 2 Phillips screwdriver Torx 6 lobe T10 T15 T25 and T30 screwdrivers 12 0 in lbs ft inch pounds foot torque driver Related Information Preparing for Service on page 49 Preparing the Server for Component Replacement Note When you are replacing the storage drive...

Page 53: ... powered down when performing service procedures Description Link Power down the server gracefully to prevent data from being corrupted Performing a graceful shutdown ensures that the system is ready for restart Power Down the Server Gracefully Using the Oracle ILOM CLI on page 54 Power Down the Server Gracefully Using the Oracle ILOM Web Interface on page 55 Power Down the Server Gracefully Using...

Page 54: ...sing an Administrator account Refer to Accessing Oracle ILOM in Oracle Servers X7 2 and X7 2L Installation Guide 5 At the Oracle ILOM prompt shut down the operating system stop System Note The stop System command does not guarantee a system shutdown This command is only a request to the host operating system OS to perform a system shutdown To ensure a system shutdown see Power Down the Server for ...

Page 55: ...em For log file information refer to the Oracle Integrated Lights Out Manager ILOM 4 0 Documentation Collection at http www oracle com goto ilom docs 2 Notify affected users that the server will be powered down 3 Save any open files and quit all running applications Refer to your application documentation for specific information about these processes 4 Log in to the Oracle ILOM web interface usin...

Page 56: ...derly shutdown of the operating system Servers not running ACPI enabled operating systems shut down to Standby power mode immediately When main power is off the System OK LED on the front panel begins flashing indicating that the server is in Standby power mode See Server System Level Status Indicators on page 29 2 Disconnect the power cords and data cables from the server See Disconnect Cables Fr...

Page 57: ...ta cables from the server See Disconnect Cables From the Server on page 59 Caution When you power down the server using Oracle ILOM the server enters Standby power mode Power is still directed to the service processor and power supply fans To completely power off the server you must disconnect the power cords from the power supplies Related Information Power Down the Server for Immediate Shutdown ...

Page 58: ...ed Information Power Down the Server for Immediate Shutdown Using the On Standby Button on page 58 Power Down the Server for Immediate Shutdown Using the Oracle ILOM CLI on page 57 Power On the Server on page 216 Power Down the Server for Immediate Shutdown Using the On Standby Button Caution This procedure quickly forces the server main power off You might corrupt your system data during an immed...

Page 59: ...216 Disconnect Cables From the Server Caution The system supplies Standby power to the circuit boards even when the system is powered off 1 Label all cables connected to the server 2 Power down the server See Powering Down the Server on page 53 3 Disconnect the power cords from the rear of the server 4 Disconnect all data cables from the rear of the server 5 If your rackmount kit includes a cable ...

Page 60: ...e to extend the server to the maintenance position 1 To prevent the rack from tipping forward when the server is extended extend all rack anti tilt mechanisms Refer to Stabilize the Rack in Oracle Servers X7 2 and X7 2L Installation Guide 2 Verify that no cables will be damaged or will interfere when the server is extended Although the cable management arm CMA that is supplied with the server is h...

Page 61: ... position 2 The server is now in the extended maintenance position Related Information Disconnect Cables From the Server on page 59 Remove the Server From the Rack on page 61 Reinstall the Server Into the Rack on page 214 Remove the Server From the Rack Caution The server weighs approximately 64 0 pounds 29 03 kg Two people are required to unmount and carry the chassis 1 Disconnect all the cables ...

Page 62: ...k until it is free of the rack rails 1 and 2 A slide rail release tab is located on each slide rail 5 Set the server on a sturdy work surface Related Information Disconnect Cables From the Server on page 59 Extend the Server to the Maintenance Position on page 60 Reinstall the Server Into the Rack on page 214 Take Antistatic Measures 1 Prepare an antistatic surface on which to set parts during rem...

Page 63: ...luded in the Accessory Kit for the server However antistatic wrist straps might be included with options and components Related Information Extend the Server to the Maintenance Position on page 60 Remove the Server From the Rack on page 61 Remove the Server Top Cover on page 63 Remove Antistatic Measures on page 213 Remove the Server Top Cover Servicing some components requires that the top cover ...

Page 64: ...se button latch clockwise to the unlocked position 3 Unlatch the top cover 1 Lift up on the release button on top of the server cover Lifting the release button causes the server cover to slide toward the rear of the chassis for easy removal 4 Lift up and remove the top cover 2 64 Oracle Server X7 2L Service Manual October 2017 ...

Page 65: ...Remove the Server Top Cover Related Information Take Antistatic Measures on page 62 Install the Server Top Cover on page 212 Preparing for Service 65 ...

Page 66: ...66 Oracle Server X7 2L Service Manual October 2017 ...

Page 67: ...an NVMe Storage Drive Using Microsoft Windows Server on page 81 Related Information Servicing SAS Cables FRU on page 187 Servicing NVMe Cables FRU on page 193 Storage Drives Hot Plug Conditions The hard disk drives HDDs solid state drives SSDs or NVMe SSD drives that are installed in the server are in most cases hot pluggable This capability depends on how the drives are configured and whether the...

Page 68: ...g Microsoft Windows Server on page 81 Storage Drive Failure and RAID A single storage drive failure does not cause a data failure if the storage drives are configured as a mirrored RAID 1 volume optional The storage drive can be removed and when a new storage drive is inserted the contents are automatically rebuilt from the rest of the array with no need to reconfigure the RAID parameters If the r...

Page 69: ...orage drive 7 HDD SSD NVMe 12 Storage drive 11 HDD SSD NVMe Note The NVMe storage drives are labeled NVMe0 through NVMe11 however operating systems installed on the server assign different names to the NVMe storage drives For the corresponding names assigned to the NVMe storage drives by server operating systems see Server Operating System Names for the NVMe Storage Drives on page 43 Removing and ...

Page 70: ...he blue OK to Remove status indicator LED on the drive may or may not light as support for this varies depending on the operating system in use For information on storage drive status indicators LEDs see Storage Drive Status Indicators on page 31 If you are removing an NVMe storage drive see the procedures for your operating system Note NVMe storage drives are supported only on servers that are ru...

Page 71: ...the latch release button to open the drive latch 1 2 Callout Description 1 Pressing the latch release button 2 Opening the latch Caution The latch is not an ejector Do not open the latch too far to the right Doing so can damage the latch Servicing Storage Drives CRU 71 ...

Page 72: ...e tasks to configure the server to operate without the drive For information on how to install a storage drive filler panel see Remove and Install Filler Panels on page 212 Related Information Storage Drive Status Indicators on page 31 Storage Drives Hot Plug Conditions on page 67 Storage Drive Failure and RAID on page 68 Install a Storage Drive on page 72 Install a Storage Drive 1 Remove the repl...

Page 73: ...seated 5 Close the drive latch to lock the drive in place 6 Perform administrative procedures to reconfigure the drive The procedures that you perform at this point depend on how your data is configured You might need to partition the drive create file systems load data from backups or have the drive updated from a RAID configuration Related Information Storage Drive Status Indicators on page 31 S...

Page 74: ...r 2 To find the NVMe drive slot number type hotplug list lc This command produces output similar to the following for each of the NVMe drives installed in the server hotplug list lc Connection State Description Path Slot900 ENABLED PCIe Native pci 13 0 pci8086 2030 0 pci111d 80b5 0 pci111d 80b5 5 3 To prepare the NVMe drive for removal that is to detach the device driver and power off the drive sl...

Page 75: ... an NVMe Storage Drive on page 75 and then Install an NVMe Storage Drive on page 75 If you are not replacing the drive install a filler panel in the empty drive slot to maintain proper airflow and perform administrative tasks to configure the server to operate without the drive For information on how to install a storage drive filler panel see Remove and Install Filler Panels on page 212 Verify Re...

Page 76: ...e the drive into the slot until the drive is fully seated See Install a Storage Drive on page 72 5 Close the drive latch to lock the drive in place Power On an NVMe Storage Drive and Attach a Device Driver 1 Type hotplug enable Slot900 2 Type hotplug list lc The following status is displayed for the NVMe storage drive hotplug list lc Connection State Description Path Slot900 Enabled PCIe Native pc...

Page 77: ...and Attach a Device Driver on page 80 Verify Operation of an NVMe Storage Drive on page 81 Unmount an NVMe Storage Drive 1 Log in to Oracle Linux that is running on the server 2 Remove the NVMe storage device path a To find the PCIe addresses Bus Device Function type find sys devices egrep nvme 0 9 0 9 This commands returns output similar to the following sys devices pci0000 80 0000 80 03 0 0000 b...

Page 78: ...on the front of the server see Server Operating System Names for the NVMe Storage Drives on page 43 c Disconnect all users of the NVMe drive and back up the NVMe drive data as needed i Use the umount command to unmount any file systems that are mounted on the device ii Remove the device from any multiple device md and Logical Volume Manager LVM volume using it If the device is a member of an LVM V...

Page 79: ... page 70 4 Grasp the latch and pull the drive out of the drive slot 5 Consider your next steps If you are replacing the drive continue to Verify Removal of an NVMe Storage Drive on page 79 and then Install an NVMe Storage Drive on page 80 If you are not replacing the drive install a filler panel in the empty drive slot to maintain proper airflow and perform administrative tasks to configure the se...

Page 80: ...drive 1 Remove the replacement drive from its packaging and place the drive on an antistatic mat 2 If necessary remove the drive filler panel 3 Align the replacement drive with the drive slot The drive is physically addressed according to the slot in which it is installed It is important to install a replacement drive in the same slot as the drive that was removed 4 Slide the drive into the slot u...

Page 81: ... how to remove and replace an NVMe storage drive on a server that is running the Microsoft Windows Server operating system Note NVMe storage drive hot plug is not supported for an Oracle Server X7 2L running Microsoft Windows Server The system must be powered down before removing and replacing an NVMe storage drive Remove an NVMe Storage Drive on page 81 Install an NVMe Storage Drive on page 82 Re...

Page 82: ...ll an NVMe storage drive into the server 1 Remove the replacement drive from its packaging and place the drive on an antistatic mat 2 If necessary remove the drive filler panel 3 Align the replacement drive with the drive slot The drive is physically addressed according to the slot in which it is installed It is important to install a replacement drive in the same slot as the drive that was remove...

Page 83: ...Install an NVMe Storage Drive Storage Drive Failure and RAID on page 68 Remove a Storage Drive on page 70 Install a Storage Drive on page 72 Servicing Storage Drives CRU 83 ...

Page 84: ...84 Oracle Server X7 2L Service Manual October 2017 ...

Page 85: ...nstall it right away Caution When removing and replacing a fan module in the Oracle Server X7 2L you must complete the entire procedure within 20 seconds to maintain adequate cooling within the system Remove and replace only one fan module at a time Ensure that you have obtained the replacement fan module and that is it is ready for installation before starting the replacement procedure Each fan m...

Page 86: ...ulty fan module Each fan module has a fan status indicator LED that is located next to the module If the LED is amber the fan has failed The location of the fan status LED is shown in the following figure LED Color and State Meaning Amber The fan module is faulty The front Top Fan LED and the front and back panel Fault Service Required LEDs are also lit if the system detects a fan module fault 86 ...

Page 87: ...n assembly as part of another procedure return to that procedure Otherwise continue to Install a Fan Module on page 87 Related Information Install a Fan Module on page 87 Install a Fan Module 1 Remove the replacement fan module from its packaging and place it on an antistatic mat 2 With the server top cover removed install the replacement fan module into the server Servicing Fan Modules CRU 87 ...

Page 88: ...an Fault LED on the front of the server and the Fault Service Required LEDs on the front and back of the server are extinguished See Server System Level Status Indicators on page 29 for more information about identifying and interpreting system status indicators 7 Consider your next step If you installed the fan module as part of another procedure return to that procedure Otherwise return the serv...

Page 89: ...ollowing field replaceable units FRUs Disk backplane SAS cables NVMe cables Temperature sensor Motherboard assembly 1 Using a Torx T25 screwdriver loosen the three spring mounted screws that secure the fan tray to the server chassis 1 2 Lift the fan tray from the server 2 Servicing Fan Modules CRU 89 ...

Page 90: ... page 157 Servicing SAS Cables FRU on page 187 Servicing NVMe Cables FRU on page 193 Servicing the Motherboard Assembly FRU on page 199 Install the Fan Tray This procedure should be performed only when servicing the following field replaceable units FRUs Disk backplane SAS cables NVMe cables Motherboard assembly 90 Oracle Server X7 2L Service Manual October 2017 ...

Page 91: ... the fan tray to the server chassis 2 3 Continue with the next step in the service procedure Related Information Install a Fan Module on page 87 Servicing the Disk Backplane FRU on page 157 Servicing SAS Cables FRU on page 187 Servicing NVMe Cables FRU on page 193 Servicing the Motherboard Assembly FRU on page 199 Servicing Fan Modules CRU 91 ...

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Page 93: ...es to the system accepting ranges from 100 240 volts AC VAC These PSUs are designed to be hot pluggable and in most cases will provide fully redundant 1 1 power allowing the system to suffer the loss of a PSU or an AC feed with no loss to system availability In maximally configured systems it is possible that the worst case power consumption of the system could exceed the capacity of a single PSU ...

Page 94: ... 31 If a power supply fails and you do not have a replacement available leave the failed power supply installed to ensure proper airflow in the server Related Information Troubleshooting Using the Server Front and Back Panel Status Indicators on page 28 Remove a Power Supply 1 Prepare the system for power supply removal Refer to Take Antistatic Measures on page 62 2 Identify which power supply req...

Page 95: ... Integrated Lights Out Manager ILOM 4 0 Documentation Library at http www oracle com goto ilom docs Note The fans of a failed power supply might still be spinning when the system is powered on The fans will stop spinning when you disconnect the power cords 3 Gain access to the rear of the server where the faulty power supply is located 4 If the cable management arm CMA is installed disconnect both...

Page 96: ...supply otherwise the server might overheat due to improper airflow 8 Continue to Install a Power Supply on page 96 Related Information Back Panel Components and Cable Connections on page 18 Power Supply Status Indicators on page 31 Install a Power Supply on page 96 Install a Power Supply Caution Always replace the failed power supply with the same type model of power supply 96 Oracle Server X7 2L ...

Page 97: ...ult Service Required LEDs are not lit on the front and back panels Note After you have replaced Power Supply 0 you might need to reset the Oracle ILOM service processor SP to propagate the key identity properties KIP data to the new power supply For instructions on resetting the SP refer to the Oracle Integrated Lights Out Manager ILOM 4 0 Configuration and Maintenance Guide Firmware Release 4 0 x...

Page 98: ...rm Optional in Oracle Servers X7 2 and X7 2L Installation Guide Related Information Back Panel Components and Cable Connections on page 18 Power Supply Status Indicators on page 31 Remove a Power Supply on page 94 98 Oracle Server X7 2L Service Manual October 2017 ...

Page 99: ...sure that you follow antistatic practices as described in Take Antistatic Measures on page 62 This section covers the following procedures Remove a Flash Riser Board on page 99 Install a Flash Riser Board on page 101 Identify and Remove a Faulty M 2 Flash SSD on page 103 Install an M 2 Flash SSD on page 105 Related Information Servicing Storage Drives CRU on page 67 Remove a Flash Riser Board The ...

Page 100: ...both riser board socket ejectors outward as far as they will go Note The green Power LED indicator located on the riser board is extinguished when you open the socket ejectors b Carefully lift the riser board straight up to remove it from the sockets Place the riser board on an antistatic mat If required perform the procedures for removing the M 2 flash SSD from the flash riser board See Identify ...

Page 101: ...tistatic mat If required ensure that you have installed an M 2 flash SSD onto the riser board before installing the riser board into the server See Install an M 2 Flash SSD on page 105 2 Install the flash riser board a Ensure that the ejector tabs are in the open position b Align the notch in the replacement riser board with the connector key in the connector socket The notch ensures that the rise...

Page 102: ...oard socket ejectors inward until the ejector tabs lock the riser board in place 3 Optional Repeat Step 2 to install a second flash riser board into the server 4 Return the server to operation a Install the server top cover See Install the Server Top Cover on page 212 b Return the server to the normal rack position See Return the Server to the Normal Rack Position on page 214 Related Information R...

Page 103: ...on page 63 2 Identify and note the location of the faulty M 2 flash SSD by pressing the Fault Remind button on the motherboard See Using the Server Fault Remind Button on page 124 Faulty SSDs are identified with a corresponding amber LED on the flash riser board If the SSD fault LED is off then the SSD is operating properly If the SSD fault LED is on amber then the SSD is faulty and should be repl...

Page 104: ...sh SSD from the riser board 1 5 Remove the plastic retainer clip from the M 2 flash SSD 6 Remove the M 2 flash SSD from the riser board 2 a Lift up on the end of the M 2 flash SSD where the plastic retainer clip was removed by one half to one inch b Gently slide the M 2 flash SSD card rearward and out of the connector to disengage the SSD contacts from the riser board socket Place the M 2 flash SS...

Page 105: ...stic retainer clip is approximately one half to one inch above the riser board and the other end is adjacent to the riser SSD socket 1 c Gently slide the M 2 flash SSD forward and into the connector to engage the flash SSD contacts with the riser board socket 2 d Using your fingers push down on the end of the card containing the plastic retainer clip until the M 2 flash SSD snaps into place on the...

Page 106: ...rd on page 101 4 Return the server to operation a Install the server top cover See Install the Server Top Cover on page 212 b Return the server to the normal rack position See Return the Server to the Normal Rack Position on page 214 Related Information Identify and Remove a Faulty M 2 Flash SSD on page 103 106 Oracle Server X7 2L Service Manual October 2017 ...

Page 107: ...n Take Antistatic Measures on page 62 Caution Ensure that all power is removed from the server before removing or installing a flash drive or damage to the drive might occur You must disconnect all power cables from the system before performing these procedures This section covers the following procedures Remove an Internal USB Flash Drive on page 107 Install an Internal USB Flash Drive on page 10...

Page 108: ...area on the chassis See Electrostatic Discharge Safety on page 50 d Remove the server top cover See Remove the Server Top Cover on page 63 2 To remove a USB flash drive grasp the flash drive and pull it from the slot Related Information Install an Internal USB Flash Drive on page 108 Install an Internal USB Flash Drive 1 Unpack the replacement USB flash drive 108 Oracle Server X7 2L Service Manual...

Page 109: ...o the normal rack position See Return the Server to the Normal Rack Position on page 214 c Reconnect the power cords and data cables to the server See Reconnect Power and Data Cables on page 216 d Power on the server See Power On the Server on page 216 Verify that the power supply AC OK LED is lit Related Information Remove an Internal USB Flash Drive on page 107 Servicing an Internal USB Flash Dr...

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Page 111: ...ore powering on the system Caution You must disconnect all power cables from the system before performing these procedures This section covers the following procedures Remove the Air Baffle on page 111 Install the Air Baffle on page 113 Related Information Servicing the DIMMs CRU on page 117 Servicing Processors FRU on page 143 Remove the Air Baffle 1 Prepare the server for service a Power off the...

Page 112: ... and then to a metal area on the chassis See Electrostatic Discharge Safety on page 50 d Remove the server top cover See Remove the Server Top Cover on page 63 2 Release the latch for the host bus adapter HBA super capacitor tray and rotate the tray 1 in to the upright position 2 112 Oracle Server X7 2L Service Manual October 2017 ...

Page 113: ...sider your next step If you removed the air baffle as part of another procedure return to that procedure Otherwise continue to Install the Air Baffle on page 113 Related Information Install the Air Baffle on page 113 Install the Air Baffle 1 Remove the replacement air baffle from its packaging Servicing the Air Baffle CRU 113 ...

Page 114: ...e 2 Install the air baffle by placing it into the server and lowering it to its inserted position 3 Rotate the HBA super capacitor tray down and in to its closed position 114 Oracle Server X7 2L Service Manual October 2017 ...

Page 115: ... Return the server to operation a Install the server top cover See Install the Server Top Cover on page 212 b Return the server to the normal rack position See Return the Server to the Normal Rack Position on page 214 c Reconnect the power cords and data cables to the server See Reconnect Power and Data Cables on page 216 d Power on the server See Power On the Server on page 216 Verify that the po...

Page 116: ...Install the Air Baffle Related Information Remove the Air Baffle on page 111 116 Oracle Server X7 2L Service Manual October 2017 ...

Page 117: ...50 Caution Ensure that all power is removed from the server before removing or installing DIMMs or damage to the DIMMs might occur You must disconnect all power cables from the system before performing these procedures The following topics and procedures provide information to assist you when replacing a DIMM or upgrading DIMMs DIMM and Processor Physical Layout on page 118 DIMM Population Scenari...

Page 118: ...Processor Physical Layout The physical layout of the DIMMs and processor s is shown in the following figure When viewing the server from the front processor 0 P0 is on the left Note In single processor systems the DIMM sockets associated with processor 1 P1 are nonfunctional and should not be populated with DIMMs Related Information DIMM Population Scenarios on page 119 118 Oracle Server X7 2L Ser...

Page 119: ...th a DIMM of the same size in gigabytes and type quad rank or dual rank In this scenario you should not change the DIMM configuration You have purchased new DIMMs and you want to use them to upgrade the server s memory In this scenario you should adhere to DIMM population rules and follow the recommended DIMM population order for optimal system performance Related information DIMM Population Rules...

Page 120: ...dhering to the following guidelines In single processor systems populate DIMMs of the same size in multiples of six In dual processor systems populate DIMMs of the same size in multiples of twelve Populate the DIMM sockets in the order described in the following sections The following sections provide an example of how to populate the DIMM sockets to achieve optimal system performance Note Not all...

Page 121: ...ing the numbered callouts in the above figure and the DIMM socket labels D0 through D11 Population Order Processor DIMM Slot Populate black slots first in the following order 1 P0 D7 2 P0 D4 3 P0 D9 4 P0 D2 5 P0 D11 6 P0 D0 After black slots have been populated populate white slots in the following order 1 P0 D6 2 P0 D5 3 P0 D8 4 P0 D3 5 P0 D10 6 P0 D1 Servicing the DIMMs CRU 121 ...

Page 122: ...ng sockets for processor 1 P1 Fill the black sockets and then the white sockets as shown in the following figure The following table describes the proper order in which to install DIMMs in a dual processor system using the numbered callouts in the above figure and the DIMM socket labels D0 through D11 Population Order Processor DIMM Slot Populate black slots first in the following order 1 P0 D7 2 ...

Page 123: ...port operation at this speed The maximum attainable memory speed is limited by the maximum speed supported by the specific type of processor All memory installed in the system operates at the same speed or frequency DIMM Rank Classification Labels DIMMs come in a variety of ranks dual or quad Each DIMM is shipped with a label identifying its rank classification The following table identifies the l...

Page 124: ...EDs for the other DIMMs in the memory channel remain off Therefore you can correctly identify the failed DIMM using the lit LED Using the Server Fault Remind Button When the server Fault Remind button 1 is pressed an LED located next to the Fault Remind button lights green to indicate that there is sufficient voltage present in the fault remind circuit to light any fault LEDs that were lit due to ...

Page 125: ...ion See Extend the Server to the Maintenance Position on page 60 c Attach an antistatic wrist strap to your wrist and then to a metal area on the chassis See Electrostatic Discharge Safety on page 50 d Remove the server top cover See Remove the Server Top Cover on page 63 e Remove the air baffle See Remove the Air Baffle on page 111 2 Identify and note the location of the faulty DDR4 DIMM by press...

Page 126: ...oard If the DIMM Fault LED is off then the DIMM is operating properly If the DIMM Fault LED is on amber then the DIMM is faulty and should be replaced 1 3 To remove the faulty DIMM do the following a Rotate both DIMM socket ejectors outward as far as they will go The DIMM is partially ejected from the socket 126 Oracle Server X7 2L Service Manual October 2017 ...

Page 127: ...instructions see Install a DIMM on page 127 Related Information DIMM and Processor Physical Layout on page 118 DIMM Population Rules on page 119 Populating DIMMs for Optimal System Performance on page 120 Install a DIMM on page 127 Install a DIMM 1 Unpack the replacement DDR4 DIMM and place it on an antistatic mat 2 Ensure that the replacement DDR4 DIMM matches the size of the DIMM it is replacing...

Page 128: ...t DIMM with the connector key in the connector socket The notch ensures that the DIMM is oriented correctly c Push the DDR4 DIMM into the connector socket until the ejector tabs lock the DIMM in place If the DIMM does not easily seat into the connector socket verify that the notch in the DIMM is aligned with the connector key in the connector socket If the notch is not aligned damage to the DIMM m...

Page 129: ...tically cleared after a new DIMM has been installed If you need to manually clear DDR4 DIMM faults refer to the Oracle Integrated Lights Out Manager ILOM 4 0 Documentation Library at http www oracle com goto ilom docs Note If you want to move a faulty DDR4 DIMM to a new DIMM socket or re seat a DIMM for troubleshooting you must first manually clear the associated DIMM fault Otherwise the DIMM faul...

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Page 131: ... PCIe NVMe switch cards are field replaceable units FRUs and should be serviced only by authorized Oracle Service personnel Caution These procedures require that you handle components that are sensitive to electrostatic discharge This sensitivity can cause the components to fail To avoid damage ensure that you follow antistatic practices as described in Take Antistatic Measures on page 62 Caution ...

Page 132: ...ms 3 PCIe slot 3 Nonfunctional in single processor systems Primary slot for Oracle PCIe NVMe switch card 4 PCIe slot 4 Nonfunctional in single processor systems Primary slot for Oracle PCIe NVMe switch card 5 PCIe slot 5 Nonfunctional in single processor systems 6 PCIe slot 6 7 PCIe slot 7 8 PCIe slot 8 Primary slot for Oracle PCIe NVMe switch card 9 PCIe slot 9 Primary slot for Oracle PCIe NVMe s...

Page 133: ...ctions 1 Prepare the server for service a Power off the server and disconnect the power cords from the power supplies See Powering Down the Server on page 53 b Extend the server to the maintenance position See Extend the Server to the Maintenance Position on page 60 c Attach an antistatic wrist strap See Electrostatic Discharge Safety on page 50 d Remove the server top cover See Remove the Server ...

Page 134: ...card to disengage it from the motherboard connectors 2 6 Place the PCIe card on an antistatic mat Caution If you are not immediately inserting a replacement PCIe card into the empty slot insert a PCIe filler panel in the slot to reduce the possibility of radiated electromagnetic interference EMI See Remove and Install Filler Panels on page 212 134 Oracle Server X7 2L Service Manual October 2017 ...

Page 135: ...tch cards These cards are required for controlling and managing the optional NVMe storage drives PCIe slots 10 and 11 are the primary slots for Oracle Storage 12 Gb SAS PCIe HBA Internal non RAID cards The Oracle Storage 12 Gb SAS PCIe HBA Internal cards are optionally used to manage SAS storage drives 3 If necessary remove the PCIe filler panel from the slot Note Save this filler panel in case yo...

Page 136: ...o ensure proper NVMe cable connections for Oracle PCIe NVMe switch cards see the NVMe cabling reference table in Step 3 in Install NVMe Cables on page 196 To ensure proper SAS cable connections for Oracle Storage 12 Gb SAS PCIe HBA Internal cards see the SAS cabling reference table in Step 3 in Install SAS Storage Drive Cables on page 190 136 Oracle Server X7 2L Service Manual October 2017 ...

Page 137: ...s you must manually clear the fault using Oracle ILOM For instructions for manually clearing a PCIe card fault see the procedure Clear Faults for Undetected Replaced or Repaired Hardware Components in the Oracle ILOM User s Guide for System Monitoring and Diagnostics Firmware Release 4 0 x in the Oracle Integrated Lights Out Manager ILOM 4 0 Documentation Library at http www oracle com goto ilom d...

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Page 139: ...nected to a network replace the battery Caution Ensure that all power is removed from the server before removing or installing the battery You must disconnect the power cables from the system before performing this procedure This section covers the following procedures Remove the Battery on page 139 Install the Battery on page 141 Related Information Extend the Server to the Maintenance Position o...

Page 140: ...ery from its retainer gently push the top edge of the battery away from the retainer Note To gain access to the battery you might need to disconnect and move aside the auxiliary signal cable to the disk backplane and the SAS cables to the Internal HBA For more information see Servicing the Disk Backplane FRU on page 157 and Servicing SAS Cables FRU on page 187 3 Lift the battery up and out of its ...

Page 141: ...and Data Cables on page 216 and Power On the Server on page 216 Verify that the power supply AC OK LED is lit Note If the service processor is configured to synchronize with a network time server using the Network Time Protocol NTP the Oracle ILOM SP clock will be reset as soon as the server is powered on and connected to the network otherwise proceed to the next step 4 If the service processor is...

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Page 143: ...is procedure requires that you handle components that are sensitive to electrostatic discharge This sensitivity can cause the component to fail To avoid damage ensure that you follow electrostatic discharge safety measures and antistatic practices See Electrostatic Discharge Safety on page 50 Note On single processor systems processor socket 1 P1 is shipped without a heatsink and processor filler ...

Page 144: ...tend the server to the maintenance position See Extend the Server to the Maintenance Position on page 60 d Remove the server top cover See Remove the Server Top Cover on page 63 e Remove the air baffle See Remove the Air Baffle on page 111 2 Identify the location of the faulty processor by pressing the Fault Remind button on the motherboard I O card Note When you press the Fault Remind button an L...

Page 145: ...ated next to the processors If the processor fault LED is off then the processor is operating properly If the processor fault LED is on amber then the processor is faulty and must be replaced Callout Description 1 Fault Remind button 2 Fault Remind LED 3 Processor 0 fault LED 4 Processor 1 fault LED Servicing Processors FRU 145 ...

Page 146: ...rocessor heatsink module to the socket fully loosen nut 4 then 3 then 2 then 1 1 4 Lift the processor heatsink module from the socket 2 Always hold the processor heatsink module along the axis of the fins to prevent damage 5 Separate the processor from the heatsink 146 Oracle Server X7 2L Service Manual October 2017 ...

Page 147: ...cessor heatsink module place it on a flat surface and locate the thermal interface material TIM breaker slot b While holding down the processor heatsink module by the edges insert a flat blade screwdriver into the TIM breaker slot Servicing Processors FRU 147 ...

Page 148: ...driver goes into the slot between the heatsink and processor carrier not between the processor and processor carrier c Using a rocking motion gently pry the corner of the processor carrier away from the heatsink 148 Oracle Server X7 2L Service Manual October 2017 ...

Page 149: ...contaminate the work space or other components 6 If you plan on reusing either the heatsink or processor use an alcohol pad to clean the thermal grease on the underside of the heatsink and on the top of the processor Caution Failure to clean thermal grease from the heatsink could result in the accidental contamination of the processor socket or other components Also be careful not to get the greas...

Page 150: ...d processor that you removed For a description of the processors that are supported by the server see Product Description on page 15 3 Prepare the new processor for installation a Use the syringe supplied with the new or replacement processor to apply approximately 0 3 cc of thermal grease to the center of the underside of the heatsink 1 b Distribute the thermal grease over the square heatsink to ...

Page 151: ...nd place the heatsink thermal side down onto the processor carrier until it snaps in place and lies flat Note The processor carrier has latching posts at each corner two that insert into heatsink holes and two that attach to the edge of the heatsink Callout Description 1 Pin 1 indicator Servicing Processors FRU 151 ...

Page 152: ...e processor heatsink module to the processor socket bolster plate on the motherboard matching the pin 1 location a triangle indicator Callout Description 1 Pin 1 indicator d Place the processor heatsink module on the socket on the motherboard 152 Oracle Server X7 2L Service Manual October 2017 ...

Page 153: ...and that the captive screws align with the threaded socket posts 1 f Using a 12 0 in lbs ft inch pounds foot torque driver part number 7352217 with a Torx T30 bit tighten the processor heatsink module to the socket First fully tighten captive nuts 1 and 2 Then fully tighten nuts 3 and 4 2 As you tighten nuts 3 and 4 some resistance occurs as the bolster leaf spring rises and comes in contact with ...

Page 154: ...he following steps a To show server faults log in to the server as root using the Oracle ILOM CLI and type the following command to list all known faults on the server show SP faultmgmt The server lists all known faults for example show SP faultmgmt Targets shell 0 SYS MB P0 Properties Commands cd show Alternatively to list all known faults in the server log into the Oracle Solaris OS and issue th...

Page 155: ...e fmadm repair command or log into the Oracle ILOM service processor from the Oracle ILOM Fault Management Shell and issue the fmadm repair command For more information about how to use the Oracle ILOM Fault Management Shell and supported commands see the Oracle ILOM User s Guide for System Monitoring and Diagnostics Firmware Release 4 0 x in the Oracle Integrated Lights Out Manager ILOM 4 0 Docum...

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Page 157: ...Caution The disk backplane should be removed and replaced only by authorized Oracle Service personnel To remove and install the disk backplane follow these procedures Remove the Disk Backplane on page 157 Install the Disk Backplane on page 161 Related Information Servicing Storage Drives CRU on page 67 Servicing SAS Cables FRU on page 187 Servicing NVMe Cables FRU on page 193 Remove the Disk Backp...

Page 158: ...ote It is not necessary to completely remove the storage drives from the server simply pull them out far enough to disengage them from the backplane If you do remove the storage drives from the server make a note of their locations so that you can reinstall them in the same locations 3 Disconnect the cables from the disk backplane a Disconnect the power cable from the disk backplane 1 b Depending ...

Page 159: ... the connector from the disk backplane Note the cable connections in order to ease proper reconnection of the cables c Disconnect the temperature sensor cable from the disk backplane 2 d Disconnect the auxiliary signal cable from the disk backplane 2 Servicing the Disk Backplane FRU 159 ...

Page 160: ...ewdriver loosen the spring mounted screws that secure the backplane bracket to the chassis then lift the bracket from the server 4 6 Lift the disk backplane up to release it from the standoff hooks and out of the chassis 5 and 6 7 Place the disk backplane on an antistatic mat Related Information Install the Disk Backplane on page 161 160 Oracle Server X7 2L Service Manual October 2017 ...

Page 161: ...k backplane into the server and position it to engage the standoff hooks 1 and 2 2 Lower the backplane bracket into the server then using a Torx T25 screwdriver tighten the spring mounted screws to secure the bracket to the chassis 3 Servicing the Disk Backplane FRU 161 ...

Page 162: ...nections see Install SAS Storage Drive Cables on page 190 Reconnect the twelve NVMe cables not shown to the disk backplane 6 To ensure proper NVMe cable connections see Install NVMe Cables on page 196 d Reconnect the power cable to the disk backplane 6 5 Return the server to operation a Install the fan tray See Install the Fan Tray on page 90 b Install the fan modules See Install a Fan Module on p...

Page 163: ...OK LED is lit Note IMPORTANT When the disk backplane is replaced the key identity properties KIP of the backplane is programmed by Oracle ILOM to contain the same KIP as the other quorum member components If you have removed other quorum member components you might need to manually program the product serial number PSN into the new backplane For more information refer to FRU Key Identity Propertie...

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Page 165: ...ng this procedure Caution The front LED indicator modules should be removed and replaced only by authorized Oracle Service personnel This section covers the following procedures Remove the Front LED Indicator Module on page 165 Install the Front LED Indicator Module on page 168 Related Information Troubleshooting Using the Server Front and Back Panel Status Indicators on page 28 Remove the Front L...

Page 166: ...2 Disconnect the LED indicator module cable from the motherboard Note You might need to disconnect the SAS cable connections from the Oracle Storage 12 Gb SAS PCIe RAID HBA Internal card in PCIe slot 11 to access the LED indicator module motherboard cable connection To ease removal of the LED indicator module cable slightly lift the SAS cable bundles from the cable trough along the left side of th...

Page 167: ...cover slot 1 Set aside the FIM cable and Temp Sensor Access cover 5 Remove the front LED indicator module 2 a Remove the two No 2 Phillips screws that secure the LED indicator module to the server front panel b Remove the LED indicator module and cable from the server front panel Remove the LED indicator module cable by carefully pulling the cable through the cable trough along the left side of th...

Page 168: ...8 Install the Front LED Indicator Module 1 Install the front LED indicator module a Push the LED indicator module and cable through the LED housing on the server front panel 1 b Install the LED indicator module cable by carefully pulling the cable through the cable trough along the left side of the chassis 168 Oracle Server X7 2L Service Manual October 2017 ...

Page 169: ...ndicator module to the server front panel 1 d Install the FIM cable and Temp Sensor Access cover to the chassis by inserting it into the FIM cable and Temp Sensor Access cover slot 2 Caution Be careful not to damage the temperature sensor when installing the FIM cable and Temp Sensor Access cover to the chassis e Install the three No 2 Phillips screws to secure the FIM cable and Temp Sensor Access...

Page 170: ... 187 3 Return the server to operation a Install the server top cover See Install the Server Top Cover on page 212 b Return the server to the normal rack position See Return the Server to the Normal Rack Position on page 214 c Reconnect the power cords to the power supplies and power on the server See Reconnect Power and Data Cables on page 216 and Power On the Server on page 216 Verify that the po...

Page 171: ...stall the Front LED Indicator Module Related Information Server System Level Status Indicators on page 29 Remove the Front LED Indicator Module on page 165 Servicing the Front LED Indicator Module FRU 171 ...

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Page 173: ... The temperature sensor should be removed and replaced only by authorized Oracle Service personnel This section covers the following procedures Remove the Temperature Sensor on page 173 Install the Temperature Sensor on page 176 Related Information Troubleshooting Using the Server Front and Back Panel Status Indicators on page 28 Remove the Temperature Sensor 1 Prepare the server for service a Pow...

Page 174: ...tistatic Measures on page 62 d Remove the server top cover See Remove the Server Top Cover on page 63 2 Remove the fan modules and the fan tray See Remove a Fan Module on page 85 and Remove the Fan Tray on page 89 3 Disconnect the temperature sensor cable from the disk backplane 174 Oracle Server X7 2L Service Manual October 2017 ...

Page 175: ... from the FIM cable and Temp Sensor Access cover slot 2 Set aside the FIM cable and Temp Sensor Access cover 6 Remove the temperature sensor by carefully pulling the sensor cable rearward and through the cable trough along the left side of the chassis Then lift the temperature sensor from the chassis 3 Related Information Install the Temperature Sensor on page 176 Servicing the Temperature Sensor ...

Page 176: ...he cable through the opening and install it into the cable trough along the left side of the chassis 1 2 Install the FIM cable and Temp Sensor Access cover to the chassis by inserting it into the FIM cable and Temp Sensor Access cover slot 2 3 Install the three No 2 Phillips screws to secure the FIM cable and Temp Sensor Access cover to the chassis 3 176 Oracle Server X7 2L Service Manual October ...

Page 177: ...over See Install the Server Top Cover on page 212 b Return the server to the normal rack position See Return the Server to the Normal Rack Position on page 214 c Reconnect the power cords to the power supplies and power on the server See Reconnect Power and Data Cables on page 216 and Power On the Server on page 216 Verify that the power supply AC OK LED is lit Related Information Remove the Tempe...

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Page 179: ...procedures in Servicing PCIe Cards CRU on page 131 to remove and install the HBA cards Caution Ensure that all power is removed from the server before removing or installing the internal HBA card and super capacitor You must disconnect all power cables from the system before performing these procedures Caution These procedures require that you handle components that are sensitive to electrostatic ...

Page 180: ...move the Server Top Cover on page 63 2 Remove the HBA super capacitor from the chassis Note If you are removing and replacing only the internal HBA card you do not need to remove the HBA super capacitor You can disconnect the HBA super capacitor cable from the internal HBA card and then remove the internal HBA card from the system a Grasp both ends of the cable connector press in on the release la...

Page 181: ...rd and HBA Super Capacitor When removing the super capacitor by careful not to snag the cable on the tray wire guide Place the super capacitor on an antistatic mat Servicing the Internal HBA Card and HBA Super Capacitor FRU 181 ...

Page 182: ...Disconnect the super capacitor cable and the SAS cables from the Oracle Storage 12Gb SAS PCIe RAID HBA Internal card 1 See also Remove SAS Storage Drive Cables on page 187 5 Lift and remove the internal HBA card and super capacitor cable from the chassis 2 6 Place the internal HBA card and super capacitor cable on an antistatic mat 182 Oracle Server X7 2L Service Manual October 2017 ...

Page 183: ...tall the Internal HBA Card and HBA Super Capacitor 1 Unpack the replacement internal HBA card and super capacitor and place them on an antistatic mat 2 Insert the internal HBA card into PCIe slot 11 and rotate the PCIe locking mechanism to secure the PCIe HBA card in place 1 and 2 Servicing the Internal HBA Card and HBA Super Capacitor FRU 183 ...

Page 184: ...drives 3 Connect the super capacitor cable to the internal HBA card and then reconnect the SAS cables that you unplugged during the removal procedure 2 To ensure proper SAS cable connections see the SAS cabling reference table in Step 3 in Install SAS Storage Drive Cables on page 190 4 Install the HBA super capacitor in the chassis 184 Oracle Server X7 2L Service Manual October 2017 ...

Page 185: ...the super capacitor b Align the recloseable fastener on the super capacitor with the recloseable fastener on the HBA super capacitor tray and press down 1 c Route the super capacitor cable through the tray wire guide on the HBA super capacitor tray and then connect the super capacitor cable 2 5 Return the server to operation a Install the top cover See Install the Server Top Cover on page 212 Serv...

Page 186: ...e power supply AC OK LED is lit 6 Use Oracle ILOM to clear any server PCIe card faults You can use the Oracle ILOM web interface or the command line interface CLI to manually clear faults For information on how to use the Oracle ILOM web interface or the CLI to clear server faults refer to the Oracle Integrated Lights Out Manager ILOM 4 0 Documentation Library at http www oracle com goto ilom docs...

Page 187: ...efore servicing the cables Caution SAS cables should be removed and replaced only by authorized Oracle Service personnel This section covers the following procedures Remove SAS Storage Drive Cables on page 187 Install SAS Storage Drive Cables on page 190 Related Information Servicing Storage Drives CRU on page 67 Servicing the Disk Backplane FRU on page 157 Servicing NVMe Cables FRU on page 193 Re...

Page 188: ...chassis See Electrostatic Discharge Safety on page 50 d Remove the server top cover See Remove the Server Top Cover on page 63 e Remove the air baffle See Remove the Air Baffle on page 111 f Remove fan modules See Remove a Fan Module on page 85 g Remove the fan tray from the server See Remove the Fan Tray on page 89 2 Disconnect the SAS cables from the disk backplane 1 188 Oracle Server X7 2L Serv...

Page 189: ...le from each connector See also Remove the Internal HBA Card and HBA Super Capacitor on page 180 Note If your server is configured with Oracle Storage 12 Gb SAS PCIe HBA Internal non RAID cards disconnect the SAS cables from the Oracle Storage 12 Gb SAS PCIe HBA Internal cards located in PCIe slots 10 and 11 4 Remove the SAS cables from the server 3 Carefully remove the SAS cable bundles from the ...

Page 190: ... Route the SAS cable bundle through the cable trough along the left side of the chassis 2 Reconnect the SAS cables to the Oracle Storage 12Gb SAS PCIe RAID HBA Internal card in PCIe slot 11 2 Plug each cable into its SAS connector until you hear an audible click To ensure proper SAS cable connections see the SAS cable connections table in Step 3 See also Install the Internal HBA Card and HBA Super...

Page 191: ...ors on the disk backplane and on the HBA card Use the following table to ensure proper SAS connections between the disk backplane and HBA cards HBA Card PCIe Slot Location HBA Connector Disk Backplane Connector Storage Drives 1 1 0 1 2 3 2 2 4 5 6 7 Oracle Storage 12 Gb SAS PCIe RAID HBA Internal 11 3 3 8 9 10 11 1 1 0 1 2 3 Oracle Storage 12 Gb SAS PCIe HBA Internal 11 2 2 4 5 6 7 Oracle Storage ...

Page 192: ...r cords to the power supplies and power on the server See Reconnect Power and Data Cables on page 216 and Power On the Server on page 216 Verify that the power supply AC OK LED is lit Related Information Install the Internal HBA Card and HBA Super Capacitor on page 183 Remove SAS Storage Drive Cables on page 187 192 Oracle Server X7 2L Service Manual October 2017 ...

Page 193: ...onnect power cords before servicing the cables Caution NVMe cables should be removed and replaced only by authorized Oracle Service personnel This section covers the following procedures Remove NVMe Cables on page 193 Install NVMe Cables on page 196 Related Information Servicing Storage Drives CRU on page 67 Servicing the Disk Backplane FRU on page 157 Servicing SAS Cables FRU on page 187 Remove N...

Page 194: ...o a metal area on the chassis See Electrostatic Discharge Safety on page 50 d Remove the server top cover See Remove the Server Top Cover on page 63 e Remove the fan modules See Remove a Fan Module on page 85 f Remove the fan tray from the server See Remove the Fan Tray on page 89 2 Disconnect the NVMe cables from the disk backplane 1 194 Oracle Server X7 2L Service Manual October 2017 ...

Page 195: ...ts 3 4 8 and 9 2 Press each latch and then pull out the cables to disengage them from the HBA connectors See also Remove a PCIe Card on page 133 4 Remove the NVMe cables from the server 3 Carefully remove the NVMe cable bundle from the chassis mid wall Be careful not to snag the cables on the server components Related Information Install NVMe Cables on page 196 Servicing NVMe Cables FRU 195 ...

Page 196: ...ft side of the chassis 2 Reconnect the NVMe cables to the Oracle PCIe NVMe switch cards in PCIe slots 3 4 8 and 9 2 Plug each cable into its connector until you hear an audible click To ensure proper NVMe cable connections see the NVMe cable connections table in Step 3 See also Install a PCIe Card on page 135 Note NVMe cable assembly part numbers 7117386 and 7117387 are required to connect Oracle ...

Page 197: ... NVMe cable connections Oracle PCIe NVMe Slot Location and Cable Part Number HBA Connector Disk Backplane Connector Physical Storage Drive Slots 1 A 3 2 B 7 3 7315465 3 C 11 1 D 2 2 E 6 4 7315472 3 F 10 1 A 1 2 B 5 8 7315472 3 C 9 1 D 0 2 E 4 9 7315465 3 F 8 4 Return the server to operation a Install the fan tray See Install the Fan Tray on page 90 b Install the fan modules See Install a Fan Modul...

Page 198: ... on page 214 f Reconnect the power cords to the power supplies and power on the server See Reconnect Power and Data Cables on page 216 and Power On the Server on page 216 Verify that the power supply AC OK LED is lit Related Information Remove NVMe Cables on page 193 198 Oracle Server X7 2L Service Manual October 2017 ...

Page 199: ...nsitive to electrostatic discharge This discharge can cause server components to fail To avoid damage ensure that you follow the antistatic practices as described in Electrostatic Discharge Safety on page 50 Caution The motherboard assembly should be removed and replaced only by authorized Oracle Service personnel This section covers the following procedures Remove the Motherboard Assembly on page...

Page 200: ...llowing reusable components Caution During the motherboard removal procedure it is important to label power supplies with the slot numbers from which they were removed PS0 PS1 This is required because the power supplies must be reinstalled into the slots from which they were removed otherwise the server key identity properties KIP data might be lost When a server requires service the KIP is used b...

Page 201: ...from the motherboard Front LED indicator module ribbon cable See Servicing the Front LED Indicator Module FRU on page 165 Disk backplane auxiliary signal cable See Servicing the Disk Backplane FRU on page 157 Disk backplane power cable See Servicing the Disk Backplane FRU on page 157 SER MGT RJ 45 serial cable Servicing the Motherboard Assembly FRU 201 ...

Page 202: ...Remove the Motherboard Assembly Disconnect and remove the SER MGT RJ 45 cable between the motherboard and back panel 202 Oracle Server X7 2L Service Manual October 2017 ...

Page 203: ...rver with all reusable components that populate the motherboard in place 2 a Carefully slide the motherboard forward and while holding the motherboard mid wall lift it out of the chassis b Place the motherboard assembly on an antistatic mat and next to the replacement motherboard 7 Remove the following reusable components from the motherboard and install them onto the replacement motherboard Servi...

Page 204: ...MMs in the same slots server performance might be reduced and some DIMMs might not be used M 2 flash riser SSDs See Remove a Flash Riser Board on page 99 and Install a Flash Riser Board on page 101 USB flash drive See Remove an Internal USB Flash Drive on page 107 and Install an Internal USB Flash Drive on page 108 8 Remove the processors from the failed motherboard See Identify and Remove a Fault...

Page 205: ...cket cover from the replacement motherboard and install the second processor 10 Install the processor socket covers on the faulty motherboard Caution The processor socket covers must be installed on the faulty motherboard otherwise damage might result to the processor sockets during handling and shipping a Align the processor socket cover over the processor socket alignment posts Install the proce...

Page 206: ...n page 206 Install the Motherboard Assembly 1 Attach an antistatic wrist strap to your wrist and then to a metal area on the chassis See Take Antistatic Measures on page 62 2 Carefully lift and place the motherboard assembly into the chassis 1 While holding the motherboard mid wall tilt the motherboard to the right side to fit it under the power supply assembly then level the motherboard and place...

Page 207: ...aptive screws to secure the motherboard mid wall to the chassis 2 4 Reconnect the following cables to the motherboard SER MGT RJ 45 serial cable Reinstall and reconnect the SER MGT RJ 45 cable between the motherboard and back panel Disk backplane power cable See Servicing the Disk Backplane FRU on page 157 Disk backplane auxiliary signal cable Servicing the Motherboard Assembly FRU 207 ...

Page 208: ...supplies it is important to reinstall them into the slots from which they were removed during the motherboard removal procedure otherwise the server key identity properties KIP data might be lost When a server requires service the KIP is used by Oracle to verify that the warranty on the server has not expired For more information on KIP see FRU Key Identity Properties KIP Automated Update on page ...

Page 209: ... super capacitor See Install the Internal HBA Card and HBA Super Capacitor on page 183 Note Before you install the HBA super capacitor install the HBA super capacitor tray by squeezing the plastic hinges together and inserting the tray into the chassis 7 Return the server to operation a Install the server top cover See Install the Server Top Cover on page 212 b Return the server to the normal rack...

Page 210: ... a select group or quorum of components used for maintaining the PSN for service entitlement and if you replace more than one of the quorum members during any given service procedure a secondary quorum member might need to be programmed with the PSN Related Information Customer Replaceable Units on page 21 Field Replaceable Units on page 22 Remove the Motherboard Assembly on page 199 210 Oracle Se...

Page 211: ...on page 216 Related Information Preparing for Service on page 49 Server Filler Panel Requirements The server might be shipped with module replacement filler panels for storage drives and PCIe cards These filler panels are installed at the factory and must remain in the server until you replace them with a purchased option Before you can install an optional server component into the server you must...

Page 212: ...er engages with the chassis 5 Close the release lever until it clicks into place and is flush with the front of the server PCIe slot 1 Remove the server top cover 2 To remove the PCIe slot filler panel rotate the PCIe locking mechanism in to an upright position and then lift and remove the PCIe slot filler panel from the location into which you intend to install the PCIe card Note In single proces...

Page 213: ...e server automatically rotates downward to the closed position Latch the top cover by pushing down on the button until it is flush with the cover and you hear an audible click An audible click indicates that the cover is latched 4 Use a Torx T10 screwdriver to turn the release button latch counter clockwise to the locked position Related Information Remove the Server Top Cover on page 63 Remove An...

Page 214: ...llation instructions for the CMA refer to Install the Cable Management Arm Optional in Oracle Servers X7 2 and X7 2L Installation Guide 3 If the cables are disconnected from the back of the server that is you disconnected the cables because you removed the server completely out of the rack reconnect the cables For instructions to reconnect cables to the back of the server see Reconnect Power and D...

Page 215: ...b not on the end and apply pressure as you pull the tab toward the front of the server b Continue pushing the server into the rack until the slide rail locks on the front of the server engage the slide rail assemblies You will hear an audible click when the server is in the normal rack position 2 If the CMA is not installed that is you removed it because you removed the server completely out of th...

Page 216: ...s in the way extend the server approximately 13 cm 5 inches out of the front of the rack 2 Reconnect the power cables to the power supplies 3 If necessary reinstall the cables into the cable management arm and secure them with Velcro straps 4 Power on the server See Power On the Server on page 216 Related Information Disconnect Cables From the Server on page 59 Reinstall the Server Into the Rack o...

Page 217: ...Log in to the Oracle ILOM command line interface CLI and type the following command at the Oracle ILOM prompt start System When the server is powered on and the power on self test POST code checkpoint tests have completed the green System OK LED status indicator on the front panel of the server lights and remains lit Related Information Powering Down the Server on page 53 Reconnect Power and Data ...

Page 218: ...218 Oracle Server X7 2L Service Manual October 2017 ...

Page 219: ... on page 15 Gigabit Ethernet Port The server has one auto negotiating 100 1000BASE T Gigabit Ethernet GbE system domain port that uses a standard RJ 45 connector The transfer rates are shown in the following table TABLE 2 Ethernet Port Transfer Rates Connection Type IEEE Terminology Transfer Rate Fast Ethernet 100BASE T 100 Mbps Gigabit Ethernet 1000BASE T 1 000 Mbps The following figure and table...

Page 220: ... Cable Connections on page 18 Server System Level Status Indicators on page 29 Disconnect Cables From the Server on page 59 Reconnect Power and Data Cables on page 216 Network Management Port The server has one auto negotiating 10 100 1000BASE T Ethernet management domain interface labeled NET MGT For information about configuring this port for managing the server with Oracle ILOM refer to the Ora...

Page 221: ...er System Level Status Indicators on page 29 Disconnect Cables From the Server on page 59 Reconnect Power and Data Cables on page 216 Serial Management Port The serial management connector labeled SER MGT is an RJ 45 connector that can be accessed from the back panel This port is the default connection to the server Use this port only for server management TABLE 5 Default Serial Connections for Se...

Page 222: ... connection TABLE 7 RJ 45 to DB 9 Adapter Crossovers Wiring Reference Serial Port RJ 45 Connector DB 9 Adapter Pin Signal Description Pin Signal Description 1 RTS 8 CTS 2 DTR 6 DSR 3 TXD 2 RXD 4 Signal ground 5 Signal ground 5 Signal ground 5 Signal ground 6 RXD 3 TXD 7 DSR 4 DTR 8 CTS 7 RTS TABLE 8 RJ 45 to DB 25 Adapter Crossovers Wiring Reference Serial Port RJ 45 Connector DB 25 Adapter Pin Si...

Page 223: ...evices One USB port is on the back panel and one USB port is located on the motherboard The following figure and table describe the USB port pin signals TABLE 9 USB Port Signals Pin Signal Description 1 5 V 2 USB 2 0 DAT 3 USB 2 0 DAT 4 Ground 5 USB 3 0 RX 6 USB 3 0 RX 7 Ground 8 USB 3 0 TX 9 USB 3 0 TX Related Information Back Panel Components and Cable Connections on page 18 Disconnect Cables Fr...

Page 224: ...USB Ports Reconnect Power and Data Cables on page 216 224 Oracle Server X7 2L Service Manual October 2017 ...

Page 225: ...BIOS Setup Utility and Oracle ILOM For information about using these tools to manage the BIOS configuration refer to Oracle ILOM Maintaining x86 BIOS Configuration Parameters in the Oracle ILOM Administrator s Guide for Configuration and Maintenance Firmware Release 4 0 in the Oracle Integrated Lights Out Manager ILOM 4 0 Documentation Library at http www oracle com goto ilom docs BIOS Setup Utili...

Page 226: ...O Manage configuration settings for I O devices such as I O virtualization settings and enable and disable Option ROMs Boot Configure the boot device priority Save Exit Save changes and exit discard changes and exit discard changes or restore the default BIOS settings See BIOS Setup Utility Menu Options on page 255 for examples of each of these screens Related Information Navigate BIOS Setup Utili...

Page 227: ... panel of the server Connect to the server using the Oracle ILOM Remote System Console Plus application 1 Reset or power on the server For example to reset the server From the local server press the On Standby button on the front panel of the server to power off the server and then press the On Standby button again to power on the server From the Oracle ILOM web interface click Host Management Pow...

Page 228: ...IOS Setup Utility Menus To navigate the menus or options listed on a menu use the arrow keys The currently selected option or sub menu is highlighted For further instructions on how to navigate and change settings in the BIOS Setup Utility refer to the online information provided on the menu 1 Access the BIOS Setup Utility See Access BIOS Setup Utility Menus on page 227 228 Oracle Server X7 2L Ser...

Page 229: ...up menus 5 Press the Esc key to return from a sub menu screen to the previous menu screen Pressing Esc from a top level menu is equivalent to selecting the Discard Changes and Exit option from the Save Exit Menu 6 Modify parameters as needed 7 Press the F10 key to save your changes and exit the BIOS Setup Utility Note After modifying any BIOS settings the subsequent reboot might take longer than a...

Page 230: ...enu selection Configure and Manage BIOS Using Oracle ILOM Oracle Integrated Lights Out Manager ILOM includes BIOS configuration and management tools You can perform the following BIOS configuration tasks using Oracle ILOM View the BIOS configuration synchronization status and synchronize the configuration parameters Reset the factory defaults for the service processor SP and Oracle ILOM BIOS Backu...

Page 231: ...des measurements of software and platform components so that system software as well as local and remote management applications may use those measurements to make trust decisions Trusted Execution Technology defends against software based attacks aimed at stealing sensitive information by corrupting system or BIOS code or modifying a platform s configuration Trusted Execution Technology is disabl...

Page 232: ...t Management Power Control and select Reset from the Select Action list Click Save and then click OK From the Oracle ILOM CLI type reset System 2 After the server resets when prompted press the F2 key to access the BIOS Setup Utility 3 To ensure that the factory defaults are set do the following Press the F9 key to automatically load the optimal factory default settings In responses to the confirm...

Page 233: ...e server For example to reset the server From the local server press the On Standby button on the front panel of the server to power off the server and then press the On Standby button again to power on the server From the Oracle ILOM web interface click Host Management Power Control and select Reset from the Select Action list Click Save and then click OK From the Oracle ILOM CLI type reset Syste...

Page 234: ... system from the selected boot device Related Information Access BIOS Setup Utility Menus on page 227 BIOS Setup Utility Menus on page 226 BIOS Key Mappings on page 226 Exit BIOS Setup Utility on page 253 Configure TPM Support The TMP feature set is enabled by default If you wish to disable it or to enable it after it has been disabled perform the procedure in this section 234 Oracle Server X7 2L ...

Page 235: ...dor 1 Access the BIOS Setup Utility menus See Access BIOS Setup Utility Menus on page 227 2 In the BIOS Setup Utility menus navigate to the Advanced Menu 3 On the Advanced Menu screen select Trusted Computing 2 0 4 On the Trusted Computing 2 0 Configuration screen select Security TPM Device Support and press Enter Do one of the following Select Disable to disable Security TPM Device Support Select...

Page 236: ...up Utility Menus on page 227 BIOS Setup Utility Menus on page 226 Exit BIOS Setup Utility on page 253 Microsoft s Windows Trusted Platform Module Management documentation Configure UEFI Driver Settings 1 Access the BIOS Setup Utility menus See Access BIOS Setup Utility Menus on page 227 2 In the BIOS Setup Utility menus navigate to the IO Menu 236 Oracle Server X7 2L Service Manual October 2017 ...

Page 237: ...he IO Menu screen select either Internal Devices or Add In Cards and press Enter to display the internal device or add in card slot for which you want to enable or disable the PCI E UEFI Driver Setting Up BIOS Configuration Parameters 237 ...

Page 238: ...and press Enter Do one of the following Select Enabled to enable the PCI E UEFI Driver setting Select Disabled to disable the PCI E UEFI Driver setting 6 Press the F10 key to save the changes and exit the BIOS Setup Utility Related Information Access BIOS Setup Utility Menus on page 227 BIOS Setup Utility Menus on page 226 Exit BIOS Setup Utility on page 253 238 Oracle Server X7 2L Service Manual ...

Page 239: ...cation Configure I O Resource Allocation 1 Access the BIOS Setup Utility menus See Access BIOS Setup Utility Menus on page 227 2 In the BIOS Setup Utility menus navigate to the IO Menu Setting Up BIOS Configuration Parameters 239 ...

Page 240: ...Configure I O Resource Allocation 3 On the IO Menu screen select Add In Cards and press Enter to display the add in card slots 240 Oracle Server X7 2L Service Manual October 2017 ...

Page 241: ...Enter Do one of the following Select Enabled to enable I O resource allocation for the I O card Select Disabled to disable I O resource allocation for the I O card 6 Press the F10 key to save the changes and exit the BIOS Setup Utility Related Information Access BIOS Setup Utility Menus on page 227 BIOS Setup Utility Menus on page 226 Exit BIOS Setup Utility on page 253 Setting Up BIOS Configurati...

Page 242: ...ot Configure UEFI Secure Boot 1 Access the BIOS Setup Utility menus See Access BIOS Setup Utility Menus on page 227 2 On the Main Menu screen select Security and press Enter 242 Oracle Server X7 2L Service Manual October 2017 ...

Page 243: ...led to disable UEFI Secure Boot Continue with Step 8 to save changes and exit from the BIOS Setup Utility When enabled Secure Boot allows you to manage Secure Boot policy variables 5 To manage Secure Boot policy variables select Key Management and press Enter The Key Management screen provides options to provision factory default Secure Boot keys or to enroll an Extensible Firmware Interface EFI i...

Page 244: ...actory default keys select Provision Factory Defaults and press Enter Do one of the following Select Enabled to allow the provisioning of factory default Secure Boot keys when the system is in Setup Mode When enabled you can select Install 244 Oracle Server X7 2L Service Manual October 2017 ...

Page 245: ...system to User Mode and install all the factory default Secure Boot keys Select Disabled to disable the provisioning of factory default Secure Boot keys When disabled you can select Delete all Secure Boot Variables to Setting Up BIOS Configuration Parameters 245 ...

Page 246: ...Configure UEFI Secure Boot remove all Secure Boot keys from the system Selecting this option also resets the system to Setup Mode 246 Oracle Server X7 2L Service Manual October 2017 ...

Page 247: ...Configure UEFI Secure Boot 7 If you want to enroll an EFI image select Enroll Efi Image and press Enter Setting Up BIOS Configuration Parameters 247 ...

Page 248: ...igure UEFI Secure Boot a On the Select a File System screen Scroll through the list and select the file system that contains the EFI file and press Enter 248 Oracle Server X7 2L Service Manual October 2017 ...

Page 249: ...rough the list and select the EFI file or another available file and press Enter c On the next Select File screen scroll through the list and select the image file that you want to run in Secure Boot mode and press Enter Setting Up BIOS Configuration Parameters 249 ...

Page 250: ... the EFI file and press Enter The Secure Boot policy variables are saved to the root folder in the target file system 8 Press the F10 key to save the changes and exit the BIOS Setup Utility Related Information Access BIOS Setup Utility Menus on page 227 BIOS Setup Utility Menus on page 226 UEFI Secure Boot on page 230 Exit BIOS Setup Utility on page 253 250 Oracle Server X7 2L Service Manual Octob...

Page 251: ...eature must be enabled on your server before enabling Trusted Execution Technology TXT See Configure TPM Support on page 234 1 Access the BIOS Setup Utility menus See Access BIOS Setup Utility Menus on page 227 2 On the Main Menu screen select Security and press Enter Setting Up BIOS Configuration Parameters 251 ...

Page 252: ...ct Enabled to enable TXT Select Disabled to disable TXT 5 Press the F10 key to save the changes and exit the BIOS Setup Utility Related Information Access BIOS Setup Utility Menus on page 227 BIOS Setup Utility Menus on page 226 Trusted Execution Technology on page 231 Configure TPM Support on page 234 Exit BIOS Setup Utility on page 253 252 Oracle Server X7 2L Service Manual October 2017 ...

Page 253: ... proceed and exit the BIOS Setup Utility or select No to stop the exit process Note After modifying any BIOS settings the subsequent reboot might take longer than a typical reboot where no settings were modified The additional delay is required to ensure that changes to the BIOS settings are synchronized with Oracle ILOM Related Information Access BIOS Setup Utility Menus on page 227 BIOS Setup Ut...

Page 254: ...254 Oracle Server X7 2L Service Manual October 2017 ...

Page 255: ...OS Boot Menu Selections on page 278 BIOS Exit Menu Selections on page 279 Related Information Oracle X7 Series Servers Administration Guide at http www oracle com goto x86admindiag docs Setting Up BIOS Configuration Parameters on page 225 BIOS Main Menu Selections This section includes a screen of the BIOS Main Menu The options that are available from the Main Menu are described in the table that ...

Page 256: ...ease Format is XXYYZZPP which indicates XX Unique project platform code YY BIOS major release ZZ BIOS minor release PP Build number Example 42 01 04 01 System Date Current date is displayed You can change the date setting Example Thu 06 20 2017 System Time Current time is displayed You can change the time setting Example 13 38 27 UPI Link Speed R O SLOW Intel UltraPath Interconnect UPI operational...

Page 257: ...d Product Name Product name is displayed Example Oracle Server X7 2L Product Serial Number Product serial number is displayed Example 1134FML00V Board Serial Number Board serial number is displayed Example 489089M 1637E2002E CPU INFORMATION R O Attributes of a single processor CPU are defined A separate information structure is provided for each processor supported in the system Most of the values...

Page 258: ...Socket 1 CPU Information R O If CPU socket 1 is populated the same options as Socket 0 CPU Information are displayed Otherwise displays Not Present DIMM INFORMATION R O Memory module DIMM presence and size information are displayed Processor 0 DIMMs R O For D0 D11 if a DIMM is present memory size in gigabytes is displayed Otherwise displays Not Present Processor 1 DIMMs R O Same as Processor 0 SEC...

Page 259: ... Boot variables Saves all Secure Boot variables to the root folder in the chosen file system Platform Key PK Save to File Set New Erase Enroll factory defaults or load certificates from a file Key Exchange Keys Save to File Set New Append Erase Enroll factory defaults or load certificates from a file Authorized Signatures Save to File Set New Append Erase Enroll factory defaults or load certificat...

Page 260: ...ns on page 261 BIOS Advanced Menu Gigabit Network Connection Options on page 263 BIOS Advanced Menu Driver Health Options on page 264 BIOS Advanced Menu Serial Port Console Redirection Options on page 264 BIOS Advanced Menu Network Stack Options on page 266 BIOS Advanced Menu NVMe Configuration Options on page 266 BIOS Advanced Menu Primary Video Selection Option on page 267 BIOS Advanced Menu Tru...

Page 261: ...d Enabled Enabled for MPIO Disabled Set to Enabled for multipath I O MPIO MPIO can boost the performance of an application by load balancing traffic across multiple ports Internet Protocol IP4 IP6 Autoconfigure IP4 Can be set to IP4 IP6 or Autoconfigure The initiator IP address is assigned by the system to IP6 In Autoconfigure mode the iSCSI driver attempts to connect to the iSCSI target using the...

Page 262: ...decimal notation Target Port 3260 Use to change target port number Boot LUN 0 Use to set the hexadecimal representation of the boot logical unit number LUN Example 4752 3A4F 6b7e 2F99 Authentication Type CHAP None CHAP Define the Challenge Handshake Authentication Protocol CHAP Available settings are CHAP Kerberos and None CHAP Type One Way Mutual One Way Use to set CHAP type to either One Way or ...

Page 263: ...physical network port by blinking the associated LED UEFI Driver R O NA NA Identifies the UEFI driver Adapter PBA R O NA NA Product board adapter PBA number You can use the Intel Network Adapter PBA number to search for the adapter s model number The PBA number is a nine digit number that is the last part of the adapter board serial number The PBA number is presented in this format xxxxxxx xxx for...

Page 264: ...Lists the health status of drivers controllers Controller Child 0 R O Healthy Intel I210 Gigabit Network Connection R O Healthy Apache Pass Driver R O Healthy Lists the health status of drivers controllers BIOS Advanced Menu Serial Port Console Redirection Options The following table describes the BIOS Advanced Menu serial port console redirection options Setup Options Options Defaults Description...

Page 265: ...ta bits to detect some transmission errors None No parity bits are sent Even Parity bit is 0 if the number of 1s in the data bits is even Odd Parity bit is 0 if the number of 1s in the data bits is odd Mark Parity bit is always 1 Space Parity bit is always 0 Mark and Space parity do not allow for error detection They can be used as an additional data bit Stop Bits 1 2 1 Stop bits indicate the end ...

Page 266: ...disable the IPv4 PXE Boot Option will not be created Ipv4 HTTP Support Disabled Enabled Disabled Enable or disable IPv4 HTTP Boot support If disable the IPv4 HTTP Boot Option will not be created Ipv6 PXE Support Disabled Enabled Disabled Enable or disable IPv6 PXE Boot support If disable the IPv6 PXE Boot Option will not be created Ipv6 HTTP Support Disabled Enabled Disabled Enable or disable IPv6...

Page 267: ...d Computing 2 0 Options The following table describes the BIOS Advanced Menu trusted computing 2 0 options Note The options in this section are available only when the Security TPM Device Support option is set to Enabled Setup Options Options Defaults Description Security TPM Device Support Disabled Enabled Disabled Use this option to enable or disable Trusted Platform Module TPM support If disabl...

Page 268: ...ays the TPM 2 0 UEFI spec version Physical Presence Spec Version 1 2 1 3 1 3 Use this option to select the physical presence spec version TPM 20 InterfaceType R O N A N A Displays the TPM 20 interface type Device Select R O N A N A Displays the TPM device BIOS Advanced Menu PCH SATA Configuration Options The following table describes the BIOS Advanced Menu PCH SATA configuration options Setup Opti...

Page 269: ... Note This option is available only if Configure SATA as is set to RAID NVRAM CYCLE ROUTER 0 ENABLE Disable Enable Disable Use this option to enable disable cycle router 0 for NVRAM Remapping engine NVRAM CR0 PCIE Root Port Number PCI Express Root Port 1 20 None PCI Express Root Port Use this option to choose a RootPort which will be enabled for router cycle 0 for NVRAM engine NVRAM CYCLE ROUTER 1...

Page 270: ...o identify the SATA topology for the SATA port SATA Port 1 Port 2 Port 3 Port 4 Port 5 Port 6 and Port 7 Software Reserve The same options as SATA Port 0 Software Reserve are displayed BIOS Advanced Menu Processor Configuration Options The following table describes the BIOS Advanced Menu processor configuration options Setup Options Options Defaults Description Hyper threading ALL Disabled Enabled...

Page 271: ...bilities provided by Intel Virtualization Technology Stale AtoS Disabled Enabled Auto Disabled Enable or disable stale A to S Dir optimization LLC dead line alloc Disabled Enabled Auto Enabled Enable to opportunistically fill dead lines in LLC XPT Prefetch Disable Enable Enable Enable or disable XPT Prefetch BIOS Advanced Menu Memory Configuration Options The following table describes the BIOS Adv...

Page 272: ...M be enabled on the CPU CPU C3 report Enabled Disabled Disabled Enable disable the CPU C3 ACPI C3 report to the operating system CPU C6 report Enabled Disabled Enabled Enable disable the CPU C6 ACPI C3 report to the operating system Package C State limit Enabled Disabled Enabled Enable disable Package C State limit Energy Performance Performance Balanced Performance Balanced Energy Energy Efficien...

Page 273: ...le USB Rear Port Internal Port 0 Disabled Enabled Enabled Enable or disable USB Internal Port 0 BIOS Advanced Menu Error Injection Settings Option The following table describes the BIOS Advanced Menu error injection settings option Setup Options Options Defaults Description WHEA Error Injection Support Disable Enable Disable Enables WHEA Hardware Error Event Processing Applications BIOS Advanced M...

Page 274: ... IO Menu Selections This section includes a screen of the BIOS IO Menu The options that are available from the IO Menu are described in the sections that follow Note PCIe slots 1 through 5 are nonfunctional in single processor systems The following sections describe the BIOS IO Menu options BIOS IO Menu PCI Subsystem Settings Options on page 275 274 Oracle Server X7 2L Service Manual October 2017 ...

Page 275: ... Bytes 512 Bytes 1024 Bytes 2048 Bytes 4096 Bytes Auto Set the Maximum Payload of the PCI Express device or allow the System BIOS to select the value Maximum Read Request Auto 128 Bytes 256 Bytes 512 Bytes 1024 Bytes 2048 Bytes 4096 Bytes Auto Set the Maximum Read Request of the PCI Express device or allow the System BIOS to select the value BIOS IO Menu IO Virtualization Options The following tab...

Page 276: ...bus number instead of normal function numbers 0 to 7 BIOS IO Menu IOAT Configuration Options The following table describes the BIOS IO Menu IOAT configuration options Setup Options Options Defaults Description Intel IOAT Disabled Enabled Enabled Enable or disable Intel IOAT DCA Support Disabled Enabled Enabled Enable or disable direct cache access DCA support BIOS IO Menu Internal Devices Options ...

Page 277: ...isable PCI E UEFI Driver If set to enabled UEFI Driver for the card executes as normal If set to disabled UEFI Driver for the card is not copied into memory and the execution of the UEFI Driver is inhibited Slot 2 Slot 3 Slot 4 Slot 5 Slot 6 Slot 7 Slot 8 Slot 9 Slot 10 and Slot 11 See Slot 1 description BIOS IO Menu PCIE Hardware Slot Configuration Options The following table describes the BIOS I...

Page 278: ...nformation BIOS Main Menu Selections on page 255 BIOS Advanced Menu Selections on page 260 BIOS Boot Menu Selections on page 278 BIOS Exit Menu Selections on page 279 BIOS Boot Menu Selections This section includes a screen of the BIOS Boot Menu The options that are available from the Boot Menu are described in the table that follows 278 Oracle Server X7 2L Service Manual October 2017 ...

Page 279: ...l over to the main Boot Options Priority list Persistent Boot Support Disabled Enabled Disabled If enabled the Persistent Boot feature is enabled If disabled system reverts back to the default boot handling from the next boot UEFI Boot Option Priority Displays and sets the system boot order Related Information BIOS Main Menu Selections on page 255 BIOS Advanced Menu Selections on page 260 BIOS IO ...

Page 280: ...ing changes Discard Changes Discard any changes made to the setup options Restore Defaults Restore load the optimal default values for all of the setup options Related Information BIOS Main Menu Selections on page 255 BIOS Advanced Menu Selections on page 260 BIOS IO Menu Selections on page 274 BIOS Boot Menu Selections on page 278 280 Oracle Server X7 2L Service Manual October 2017 ...

Page 281: ... or in the Oracle ILOM command line interface CLI you can collect system specific information about the server determine the health state of discrete components and view any open problems on the server Oracle ILOM automatically detects system hardware faults and environmental conditions on the server If a problem occurs on the server Oracle ILOM will automatically do the following Illuminate the F...

Page 282: ... sensor indicator or FRU represented Description Describes the particular component name reference Values Defines the states of the sensor indicator or FRU entity and any specific units or values that are expected if applicable Note Some component names are hidden in the Oracle ILOM user interfaces Further as of Oracle ILOM 3 1 the Oracle ILOM 3 0 legacy targets SYS and STORAGE have been replaced ...

Page 283: ...ower sensor Watts SYS VPS_CPUS Threshold sensor Virtual power sensor CPUs Watts SYS VPS_MEMORY Threshold sensor Virtual power sensor Memory Watts SYS VPS_FANS Threshold sensor Virtual power sensor Fans Watts SYS T_AMB Threshold sensor Ambient temperature on system motherboard Degrees Celsius SYS TEMP_FAULT Indicator Temperature Fault LED Color Amber Location Front panel Off Normal On Chassis overt...

Page 284: ... Color Amber Location Front panel Off Normal On General power supply fault SYS FAN_FAULT Indicator Top Fan Fault LED Color Amber Location Front panel Off Normal On General fan fault SYS DO_NOT_SERVICE Indicator Do Not Service LED Color White Location Front panel Off Normal On Do not service Related Information Cooling Unit Components on page 285 Disk Backplane Components on page 285 Memory Device ...

Page 285: ...ACH Threshold sensor Fan module fan speed RPM SYS MB FM 0 3 SERVICE Indicator Fan Fault Service Required LED Color Amber Location Motherboard Off Normal On Fan module was diagnosed as faulty Related Information System Chassis Components on page 283 Disk Backplane Components on page 285 Memory Device Components on page 287 Power Unit Components on page 287 Processor Components on page 288 System Mo...

Page 286: ...ator Fault Service Required LED Color Amber Location HDD Off Normal On HDD was diagnosed as faulty SYS DBP HDD 0 x OK2RM Indicator Hard disk drive OK to remove Color Blue Location HDD Off Normal On HDD is OK to remove SYS DBP HDD 0 x NVME FRU NVMe drive FRU SYS DBP HDD 0 x NVME PRSNT Discrete sensor NVMe device presence 01h ENTITY_ABSENT 02h ENTITY_PRESENT Related Information System Chassis Compon...

Page 287: ...IMM was diagnosed as faulty Related Information System Chassis Components on page 283 Cooling Unit Components on page 285 Disk Backplane Components on page 285 Power Unit Components on page 287 Processor Components on page 288 System Motherboard Components on page 289 System Firmware Components on page 291 Hard Disk Drive Components on page 291 Power Unit Components The following table lists the p...

Page 288: ...lts SYS PS 0 1 V_12V Voltage sensor 12V output voltage Volts SYS PS 0 1 V_12V_STBY Voltage sensor 12V standby output voltage Volts SYS PS 0 1 T_IN Temperature sensor PSU input temperature Degrees Celsius SYS PS 0 1 T_OUT Temperature sensor PSU output temperature Degrees Celsius Related Information System Chassis Components on page 283 Cooling Unit Components on page 285 Disk Backplane Components o...

Page 289: ... Components on page 287 Power Unit Components on page 287 System Motherboard Components on page 289 System Firmware Components on page 291 Hard Disk Drive Components on page 291 System Motherboard Components The following table lists the system motherboard components Component Name Oracle ILOM CLI Targets IPMI Type Description Values if applicable SYS MB FRU General host system motherboard FRU SYS...

Page 290: ...SD0 FRU Internal M 2 SSD drives SYS MB M2R 0 1 PRSNT Discrete sensor M 2 riser presence 01h ENTITY_ABSENT 02h ENTITY_PRESENT SYS MB M2R 0 1 SSD0 PRSNT Discrete sensor M 2 SSD drive presence 01h ENTITY_ABSENT 02h ENTITY_PRESENT SYS MB M2R 0 1 SSD0 STATE State sensor M 2 SSD drive state sensor 04h INSTALLED 20h SLOT_POWER_OFF SYS MB M2R 0 1 SSD0 NVME FRU Internal M 2 SSD is NVMe SYS MB M2R 0 1 SSD0 ...

Page 291: ...herboard Components on page 289 Hard Disk Drive Components on page 291 Hard Disk Drive Components The following table lists the hard disk drive HDD components Component Name Oracle ILOM CLI Targets IPMI Type Description Values if applicable SYS DBP HDD 0 x FRU Hard disk drive FRU From host SYS DBP HDD 0 x PRSNT Discrete sensor Hard disk drive presence 01h ENTITY_ABSENT 02h ENTITY_PRESENT SYS DBP H...

Page 292: ...85 Memory Device Components on page 287 Power Unit Components on page 287 Processor Components on page 288 System Motherboard Components on page 289 System Firmware Components on page 291 Identifying SNMP Trap Messages It is possible to configure Oracle ILOM to generate Simple Network Management Protocol SNMP traps when hardware problems occur For information about how to configure SNMP alert rule...

Page 293: ...sholdType object indicates whether the threshold was an upper or lower threshold SYS PS 0 1 T_OUT SYS PS 0 1 T_IN SYS MB T_IN_ZONE 0 2 SYS MB T_OUT_ZONE 0 2 SNMP Trap sunHwTrapTempCritThresholdExceeded Oracle ILOM Event Message Upper critical threshold exceeded Severity and Description Critical A temperature sensor has reported that its value has gone above an upper critical threshold setting or b...

Page 294: ...ing The sunHwTrapThresholdType object indicates whether the threshold was an upper or lower threshold SYS T_AMB Related Information System Chassis Components on page 283 Cooling Unit Components on page 285 Disk Backplane Components on page 285 Memory Device Components on page 287 Power Unit Components on page 287 Processor Components on page 288 System Motherboard Components on page 289 Hard Disk ...

Page 295: ...r Oracle ILOM Event Message PS_PRESENCE ASSERT Severity and Description Major A power supply sensor has detected an error SYS PS 0 1 STATE SNMP Trap sunHwTrapPowerSupplyOk Oracle ILOM Event Message PS_PRESENCE DEASSERT Severity and Description Major A power supply sensor has detected an error SYS PS 0 1 STATE SNMP Trap sunHwTrapPowerSupplyError Oracle ILOM Event Message PS_FAILURE ASSERT Severity ...

Page 296: ...HwTrapPowerSupplyOk Oracle ILOM Event Message PS_INPUT_ERROR DEASSERT Severity and Description Major A power supply sensor has detected an error SYS PS 0 1 STATE SNMP Trap sunHwTrapPowerSupplyError Oracle ILOM Event Message PS_INPUT_RANGE_ERROR ASSERT Severity and Description Major A power supply sensor has detected an error SYS PS 0 1 STATE SNMP Trap sunHwTrapPowerSupplyOk Oracle ILOM Event Messa...

Page 297: ...ANS SYS PS 0 1 P_IN SYS PS 0 1 P_OUT SNMP Trap sunHwTrapSensorThresholdOk Oracle ILOM Event Message Upper noncritical threshold no longer exceeded Severity and Description Informational A sensor has reported that its value is in the normal operating range This generic sensor trap is generated when the SNMP agent does not recognize the component type SYS VPS_FANS SYS PS 0 1 P_IN SYS PS 0 1 P_OUT SN...

Page 298: ...sage Lower fatal threshold no longer exceeded Severity and Description Informational A voltage sensor has reported that its value has gone below an upper fatal threshold setting or above a lower fatal threshold setting The sunHwTrapThresholdType object indicates whether the threshold was an upper or lower threshold SYS PS 0 1 V_12V SYS PS 0 1 V_12V_STBY SYS PS 0 1 V_IN SNMP Trap sunHwTrapVoltageCr...

Page 299: ...ld setting or below a lower noncritical threshold setting This generic sensor trap is generated when the SNMP agent does not recognize the component type The sunHwTrapThresholdType object indicates whether the threshold was an upper or lower threshold SYS VPS_CPUS SYS VPS_MEMORY SNMP Trap sunHwTrapSensorThresholdOk Oracle ILOM Event Message Upper noncritical threshold no longer exceeded Severity a...

Page 300: ...racle ILOM Event Message Lower fatal threshold exceeded Severity and Description Critical A fan speed sensor has reported that its value has gone above an upper fatal threshold setting or below a lower fatal threshold setting The sunHwTrapThresholdType object indicates whether the threshold was an upper or lower threshold SYS MB FM 0 3 F 0 x TACH SNMP Trap sunHwTrapFanSpeedFatalThresholdDeasserted...

Page 301: ...nt fault cpu intel quickpath unknown errcode An unknown error code from the Quickpath Interconnect QPI reference code has been detected Severity and Description Major A memory component is suspected of causing a fault SYS MB SNMP Trap sunHwTrapMemoryFaultCleared Oracle ILOM Event Message event fault cpu intel quickpath unknown errcode An unknown error code from the Quickpath Interconnect QPI refer...

Page 302: ...apProcessorError Oracle ILOM Event Message ENTITY_DISABLED ASSERT Severity and Description Major A processor sensor has detected an error Device disabled SYS MB P 0 x PRSNT SNMP Trap sunHwTrapProcessorOk Oracle ILOM Event Message ENTITY_DISABLED DEASSERT Severity and Description Major A processor sensor has returned to its normal state Device enabled SYS MB P 0 x PRSNT Related Information System C...

Page 303: ...ion keys 226 IO screen 274 Main screen 255 menus accessing 227 navigating menu options 228 setup screens summary 226 shortcut key sequences 226 TPM support 234 UEFI BIOS 229 board components 283 boot device selecting 232 boot drive LEDs 31 buttons Fault Remind 144 Power 56 58 216 C cable part number left LED indicator module cable 169 NVMe cables 196 SAS cables 191 cables connecting 216 disconnect...

Page 304: ...hernet cables connecting 39 Ethernet ports device and driver naming 43 pinout 220 Exit BIOS screen 279 external cables connecting 39 F fan events 299 fan module description 21 installing 87 removing 85 replacing 85 fan tray installing 90 removing 89 Fault Remind button identifying failed processors 144 location 124 144 using 124 Fault Service Required LED 29 firmware components 283 flash riser boa...

Page 305: ...llocation enabling and disabling resources 239 IO BIOS screen 274 IPMI type 282 L latch release button drive 71 LED indicator module description 22 installing 168 removing 165 replacing 165 LEDs boot drive 31 power supply 31 94 95 storage drive 31 system status 29 Locate Button LED 29 locating chassis serial number 46 M M 2 flash SSD installing 105 removing 103 Main BIOS screen 255 Main power 56 5...

Page 306: ...87 power on self test POST code checkpoint tests 29 processor components 288 processor socket cover installing 199 removing 199 processors description 22 identifying faulty processor 144 installing 150 maximum DIMMs supported 119 physical layout 118 removing 144 replacing 143 PSU See power supply R removing components antistatic measures 213 battery 139 DIMMs 125 disk backplane 157 fan module 85 f...

Page 307: ... command 155 shortcut key sequences in BIOS Setup Utility 226 show command 154 shutting down the system gracefully using Oracle ILOM CLI 54 gracefully using Oracle ILOM web interface 55 gracefully using the On Standby button 56 immediately using Oracle ILOM CLI 57 immediately using Oracle ILOM web interface 57 immediately using the On Standby button 58 Simple Network Management Protocol SNMP Traps...

Page 308: ...Trusted Platform Module TPM enabling and disabling 234 U UEFI driver enabling and disabling 236 UEFI Secure Boot description 230 enabling and disabling 242 USB flash drive installing 108 removing 107 USB port pinout 223 W weight of server 61 308 Oracle Server X7 2L Service Manual October 2017 ...

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