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Oracle X7-2, Service Manual

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Troubleshoot Hardware Faults Using the Oracle ILOM Web Interface

The Open Problems page provides detailed information, such as the time the event occurred,

the component and subsystem name, and a description of the issue. It also includes a link to an

Oracle Knowledge Base article.

Tip - 

The System Log provides a chronological list of all the system events and faults that

occurred since the log was last reset and includes additional information, such as severity levels

and error counts. The System Log also includes information on the devices not reported in the

Status section. To access the System Log, in the left panel, click System Log.

In this example, the hardware fault with CPU 0 requires local/physical access to the server.

5.

Before going to the server, review the 

Oracle Server X7-2 Product Notes

 for

information related to the issue or the component.

The Product Notes contain up-to-date information about the server, including hardware-related

issues.

6.

To prepare the server for service, see 

“Preparing for Service” on page 49

.

After servicing the component, you might need to clear the fault in Oracle ILOM. For more

information, refer to the service procedure for the component.

7.

Service the component.

Troubleshooting and Diagnostic Information

The following list displays diagnostic and troubleshooting-related procedures and references

that can assist you with resolving server issues.

■

Oracle x86 Servers Diagnostics and Troubleshooting Guide for Servers With Oracle ILOM

4.0.x

■

Oracle X7 Series Servers Administration Guide

■

“Troubleshooting Using the Server Front and Back Panel Status Indicators” on page 28

■

“Managing Server Hardware Faults Through the Oracle ILOM Fault Management

Shell” on page 37

Troubleshooting and Diagnostics

27

Summary of Contents for X7-2

Page 1: ...Oracle Server X7 2 Service Manual Part No E72445 03 October 2017 ...

Page 2: ......

Page 3: ...ation management applications It is not developed or intended for use in any inherently dangerous applications including applications that may create a risk of personal injury If you use this software or hardware in dangerous applications then you shall be responsible to take all appropriate fail safe backup redundancy and other measures to ensure its safe use Oracle Corporation and its affiliates...

Page 4: ...des informations Ce logiciel ou matériel n est pas conçu ni n est destiné à être utilisé dans des applications à risque notamment dans des applications pouvant causer un risque de dommages corporels Si vous utilisez ce logiciel ou ce matériel dans le cadre d applications dangereuses il est de votre responsabilité de prendre toutes les mesures de secours de sauvegarde de redondance et autres mesure...

Page 5: ...22 Troubleshooting and Diagnostics 23 Troubleshooting Server Component Hardware Faults 23 Troubleshooting Server Hardware Faults 23 Troubleshooting and Diagnostic Information 27 Troubleshooting Using the Server Front and Back Panel Status Indicators 28 Troubleshooting System Cooling Issues 34 Troubleshooting Power Issues 35 Managing Server Hardware Faults Through the Oracle ILOM Fault Management S...

Page 6: ...he Server 53 Disconnect Cables From the Server 58 Extend the Server to the Maintenance Position 59 Remove the Server From the Rack 61 Take Antistatic Measures 61 Remove the Server Top Cover 62 Servicing Storage Drives CRU 65 Storage Drives Hot Plug Conditions 65 Storage Drive Failure and RAID 66 Storage Drive Locations and Numbering 66 Removing and Replacing a Storage Drive 67 Remove a Storage Dri...

Page 7: ...odules CRU 81 Remove a Fan Module 81 Install a Fan Module 84 Servicing Power Supplies CRU 87 Power Supply Overview 87 Remove a Power Supply 88 Install a Power Supply 90 Servicing an Internal USB Flash Drive CRU 93 Remove an Internal USB Flash Drive 93 Install an Internal USB Flash Drive 94 Servicing the DIMMs CRU 97 DIMM and Processor Physical Layout 98 DIMM Population Scenarios 99 DIMM Population...

Page 8: ...ing PCIe Cards CRU 121 PCIe Slot Characteristics 122 Remove a PCIe Card From PCIe Slot 1 or 2 122 Install a PCIe Card in PCIe Slot 1 or 2 123 Remove a PCIe Card From PCIe Slot 3 124 Install a PCIe Card in PCIe Slot 3 125 Servicing the Internal M 2 Flash SSDs CRU 127 Remove an M 2 Mezzanine 127 Install an M 2 Mezzanine 129 Remove an M 2 Flash SSD 130 Install an M 2 Flash SSD 131 Servicing the Batte...

Page 9: ... Capacitor 173 Servicing the Internal HBA Cables 179 Remove the Internal HBA Cables 179 Install the Internal HBA Cables 182 Servicing the NVMe Cables 185 Remove the NVMe Cable Assembly 185 Install the NVMe Cable Assembly 189 Servicing Other Cables 193 Remove the Power FIM Temperature Sensor and Disk Backplane Data Cables 194 Install the Power FIM Temperature Sensor and Disk Backplane Data Cables 1...

Page 10: ...tup Utility 224 BIOS Setup Utility Menus 224 BIOS Key Mappings 224 Access BIOS Setup Utility Menus 225 Navigate BIOS Setup Utility Menus 226 Using UEFI BIOS 228 Configuration Utilities for Add In Cards 228 Configure and Manage BIOS Using Oracle ILOM 228 UEFI Secure Boot 229 Trusted Execution Technology 229 Common BIOS Setup Utility Tasks 229 Verify BIOS Factory Default Settings 230 Select a Tempor...

Page 11: ...ptions 271 BIOS Advanced Menu Memory Configuration Options 272 BIOS Advanced Menu CPU Power Management Configuration Options 272 BIOS Advanced Menu USB Ports Options 273 BIOS Advanced Menu Error Injection Settings Option 273 BIOS Advanced Menu Disk Freeze Lock Settings Option 274 BIOS IO Menu Selections 274 BIOS IO Menu PCI Subsystem Settings Options 275 BIOS IO Menu IO Virtualization Options 276 ...

Page 12: ... 291 System Firmware Components 293 Hard Disk Drive Components 293 Identifying SNMP Trap Messages 294 Environmental Events 295 Hard Disk Drive Events 296 Power Events 297 Fan Events 302 Memory Events 303 Entity Presence Events 304 Index 307 12 Oracle Server X7 2 Service Manual October 2017 ...

Page 13: ...ted on the hazards within the equipment and are qualified to remove and replace hardware Required knowledge Advanced experience troubleshooting and replacing hardware Product Documentation Library Documentation and resources for this product and related products are available at http www oracle com goto x7 2 docs Feedback Provide feedback about this documentation at http www oracle com goto docfee...

Page 14: ...14 Oracle Server X7 2 Service Manual October 2017 ...

Page 15: ...escription The Oracle Server X7 2 is an enterprise class one rack unit 1U server It supports the following components Up to two Intel processors Processors with the following capabilities are supported Intel Xeon 8160 24 core 2 1 GHz 150W processors Intel Xeon 6140 18 core 2 3 GHz 140W processors Intel Xeon 6128 6 core 3 4 GHz 115W processors Intel Xeon 4114 10 core 2 0 2 2 GHz 85W processors Up t...

Page 16: ...nd Connectors The following sections describe the controls indicators connectors and drives located on the front and back panels Front Panel Controls and Indicators on page 16 Back Panel Components and Cable Connections on page 18 Related Information About System Components on page 19 Illustrated Parts Breakdown on page 19 Front Panel Controls and Indicators The following figure shows the controls...

Page 17: ...e amber 7 Fault Service Required LED Rear Power Supply amber 8 Fault Service Required LED Overtemp Icon System Over Temperature Warning amber 9 SP OK LED green 10 DO NOT SERVICE LED white 11 Storage drive 0 HDD SSD NVMe 12 Storage drive 1 HDD SSD NVMe 13 Storage drive 2 HDD SSD NVMe 14 Storage drive 3 HDD SSD NVMe 15 Storage drive 4 HDD SSD NVMe 16 Storage drive 5 HDD SSD NVMe 17 Storage drive 6 H...

Page 18: ...een 3 Power Supply PS 1 4 Power Supply PS 1 status indicators Fault Service Required LED amber AC OK LED green 5 System status indicators Locate Button LED white Fault Service Required LED amber System OK LED green 6 PCIe card slot 1 Nonfunctional in single processor systems 7 PCIe card slot 2 8 PCIe card slots 3 and 4 9 Oracle Integrated Lights Out Manager ILOM service processor SP network manage...

Page 19: ...k Panel Connector Locations on page 40 See also Back Panel Pinhole Switches on page 45 Related Information Front Panel Controls and Indicators on page 16 About System Components on page 19 About System Components These sections describe the components of the server Illustrated Parts Breakdown on page 19 Customer Replaceable Units on page 21 Field Replaceable Units on page 22 Illustrated Parts Brea...

Page 20: ... Processors and heatsinks Single processor systems contain only a single processor in socket P0 socket P1 contains a cover to protect processor socket pins 8 Battery 9 Optional Internal USB drive 10 Air baffle 11 Top cover 12 Internal M 2 flash SSDs 13 Optional PCIe card in slot 3 14 Oracle Storage 12 Gb s SAS PCIe RAID HBA card in PCIe slot 4 15 Optional PCIe card in slot 2 16 Optional PCIe card ...

Page 21: ...icing Storage Drives CRU on page 65 Internal USB flash drive Optional support for one internal USB flash drive Servicing an Internal USB Flash Drive CRU on page 93 Internal M 2 flash SSDs Supports up to two internal SATA M 2 flash SSDs Servicing the Internal M 2 Flash SSDs CRU on page 127 Fan modules Four fan modules for cooling the motherboard assembly and installed components Servicing Fan Modul...

Page 22: ...d or Oracle PCIe NVMe signals from the motherboard Servicing the Disk Backplane FRU on page 151 Front LED indicator module Contains the push button circuitry and LEDs that are displayed on the front panel Servicing the Front Indicator Module FRU on page 157 Motherboard assembly Provides connectors for the fans DIMMs processors PCIe risers internal USB port and power supplies Servicing the Motherbo...

Page 23: ...ults This section contains maintenance related information and procedures that you can use to troubleshoot and repair server hardware issues The following topics are covered Troubleshooting Server Hardware Faults on page 23 Troubleshooting and Diagnostic Information on page 27 Troubleshooting Using the Server Front and Back Panel Status Indicators on page 28 Troubleshooting System Cooling Issues o...

Page 24: ...e fault requires service physical access to the server use Oracle ILOM to take the server offline activate the Locate button LED and if necessary power off the server 4 Prepare the service work space Before servicing the server prepare the work space ensuring Electrostatic Discharge Safety ESD protection for the server and components See Electrostatic Discharge Safety on page 50 5 Service componen...

Page 25: ...ormed using the Oracle ILOM command line interface CLI For more information about the Oracle ILOM web interface and CLI refer to the Oracle ILOM documentation Before starting this procedure obtain the latest version of the Oracle Server X7 2 Product Notes 1 Log in to the server SP Oracle ILOM web interface Open a browser and direct it using the IP address of the server SP Enter a user name with ad...

Page 26: ...hat a hardware component in the subsystem is in a fault state 3 To identify the component click the Processors in the Status section The Oracle ILOM Processors page appears The following example shows the Processors subsystem section which indicates that CPU 0 has a fault 4 To get more information click the Open Problems link 26 Oracle Server X7 2 Service Manual October 2017 ...

Page 27: ...e Oracle Server X7 2 Product Notes for information related to the issue or the component The Product Notes contain up to date information about the server including hardware related issues 6 To prepare the server for service see Preparing for Service on page 49 After servicing the component you might need to clear the fault in Oracle ILOM For more information refer to the service procedure for the...

Page 28: ...ting State Indicators A normal server boot process involves two indicators the service processor SP OK LED indicator and the System OK LED indicator When AC power is connected to the server the server boots into standby power mode 1 The SP OK LED blinks slowly 0 5 seconds on 0 5 seconds off while the SP is starting and the System OK LED remains off until the SP is ready 2 After a few minutes the m...

Page 29: ...erver OFF The server is operating normally STEADY ON A fault is present on the server This LED indicator lights whenever a fault indicator lights for a replaceable component on the server Note When this LED indicator is lit a system console message might appear that includes a recommended service action System OK Green Indicates the operational state of the chassis OFF AC power is not present or t...

Page 30: ...supply System Over Temperature Warning Amber Indicates a warning for an overtemperature condition OFF Normal operation no service is required STEADY ON The system is experiencing an overtemperature warning condition Note This is a warning indication not a fatal overtemperature Failure to correct this might result in the system overheating and shutting down unexpectedly DO NOT SERVICE White Indicat...

Page 31: ...DY ON The drive is engaged and is receiving power RANDOM BLINKING There is disk activity Status indicator LED blinks on and off to indicate activity Fault Service Required Amber OFF The storage drive is operating normally STEADY ON The system detected a fault with the storage drive OK to Remove Blue STEADY ON The storage drive can be removed safely during a hot plug operation OFF The storage drive...

Page 32: ...he server Status Indicator Name Location Color State and Meaning Activity Top right Green ON Link up OFF No link or down link FLASHING Packet activity Link speed Top left Green ON 1000BASE T link OFF 10 100BASE T link Ethernet Ports Status Indicators The server has five Gigabit Ethernet GbE ports One 10 100 1000BASE T RJ 45 GbE port labeled NET 0 Two 10GBASE T RJ 45 GbE ports labeled NET 1 and NET...

Page 33: ...on on the motherboard I O card signals the service processor to light the fault LED associated with the failed DIMM For more information on DIMM fault status indicators and the location of the Fault Remind button see Servicing the DIMMs CRU on page 97 Processor Fault Status Indicators The motherboard includes a fault status indicator LED adjacent to each of the two processor sockets These LEDs ind...

Page 34: ...rating range remedy the situation immediately Periodically verify the ambient temperature of the server space to ensure that it is within the required range especially if you made any changes to the server space for example added additional servers The temperature must be consistent and stable Airflow Blockage The server cooling system uses fans to pull cool air in from the server front intake ven...

Page 35: ...re installed in pairs to provide redundancy Redundancy ensures that if one component in the pair fails the other functioning component can continue to maintain the subsystem For example power supplies serve a dual function they provide both power and airflow If one power supply fails the other functioning power supply can maintain both the power and the cooling subsystems Investigate the cause of ...

Page 36: ...elcro straps on the back of the server to secure the power cord connectors to the back of the power supplies The Velcro retaining straps minimize the risk of accidental disconnection Verify that the AC cables are connected to both power supplies Verify that the power supplies are operational the PSU indicator panel must have a lit green AC OK indicator Ensure that the power supply is properly inst...

Page 37: ...tion The purpose of the Oracle ILOM Fault Management Shell is to help Oracle Service personnel diagnose system problems Customers must not launch this shell or run fault management commands in the shell unless requested to do so by Oracle Service Troubleshooting With Diagnostic Tools The server and its accompanying software and firmware contain diagnostic tools and features that can help you isola...

Page 38: ...ce or command line interface CLI Power On Self Test POST Host firmware Tests core components of system CPUs memory and motherboard I O bridge integrated circuits Runs on startup Available when the operating system is not running Local but can be accessed through Oracle ILOM Remote System Console Plus UEFI Diagnostics SP firmware UEFI diagnostics can test and detect problems on all processors memor...

Page 39: ...Troubleshooting Guide for Servers With Oracle ILOM 4 0 x http www oracle com goto x86admindiag docs System indicators and sensors This document Troubleshooting Using the Server Front and Back Panel Status Indicators on page 28 Oracle VTS Oracle VTS software and documentation http docs oracle com cd E19719 01 index html Attaching Devices to the Server The following sections contain procedural infor...

Page 40: ...labeled NET MGT See Back Panel Connector Locations on page 40 3 To access the Oracle ILOM command line interface CLI locally connect a serial null modem cable to the RJ 45 serial port labeled SER MGT To access the system console connect the RJ 45 cable to a terminal or terminal emulator log on to Oracle ILOM and type start HOST console See Back Panel Connector Locations on page 40 Back Panel Conne...

Page 41: ...st after 60 seconds if the server is not connected to a terminal PC or workstation Note Oracle ILOM signals a fault on any installed power supply that is not connected to an AC power source since it might indicate a loss of redundancy 2 Network management port NET MGT The service processor NET MGT port is the optional connection to the Oracle ILOM service processor The NET MGT port is configured b...

Page 42: ...y default the SP console SER MGT port sends serial port output from the server Using Oracle ILOM you can specify that the host console COM1 be assigned as owner of the server serial port output This feature is useful for Windows kernel debugging as it enables you to view non ASCII character traffic from the host console Set up the network on the SP before attempting to change the serial port owner...

Page 43: ... owner SP 3 Connect a serial host to the server Assign Serial Port Output Using the Oracle ILOM Web Interface 1 Log in to the SP Oracle ILOM web interface Open a web browser and direct it using the IP address of the server SP Log in as root or a user with administrator privileges See Accessing Oracle ILOM in the Oracle X7 Series Servers Administration Guide The Summary Information page appears 2 I...

Page 44: ...abling between the motherboard NVMe connectors and the disk backplane is correct Storage Drive Labels Names Assigned by the Server Operating Systems NVMe0 PCIe Slot 100 NVMe1 PCIe Slot 101 NVMe2 PCIe Slot 102 NVMe3 PCIe Slot 103 NVMe4 PCIe Slot 104 NVMe5 PCIe Slot 105 NVMe6 PCIe Slot 106 NVMe7 PCIe Slot 107 Ethernet Port Boot Order and Device Naming This section contains information about the boot...

Page 45: ...m and which devices are installed in the server Note Naming used by the interfaces might vary from that listed below depending on which devices are installed in the system Port Solaris Linux 6 Linux 7 Windows example default names see note below Net 0 igb0 eth0 enp1 Ethernet Net 1 igb1 eth1 enp2 Ethernet 2 Net 2 igb2 eth2 enp3 Ethernet 3 Note For Windows port names like Ethernet Ethernet 2 and Eth...

Page 46: ... additional help to resolve server related problems Contacting Support on page 46 Locating the Chassis Serial Number on page 47 Contacting Support If the troubleshooting procedures in this chapter fail to solve your problem use the following table to collect information that you might need to communicate to support personnel 46 Oracle Server X7 2 Service Manual October 2017 ...

Page 47: ...erial Number on page 47 Locating the Chassis Serial Number You might need your server serial number when you ask for service on your system Record this number for future use Use one of the following resources or methods to locate your server serial number The serial number is located on the Radio frequency Identification RFID label on the bottom left side of the front panel bezel below the general...

Page 48: ...to My Oracle Support refer to the Oracle Auto Service Request knowledge article document ID 1185493 1 for instructions on downloading the Oracle ASR software When a hardware fault is detected Oracle ASR opens a service request with Oracle and transfers electronic fault telemetry data to help expedite the diagnostic process Oracle diagnostic capabilities then analyze the telemetry data for known is...

Page 49: ...ction observe the following safety precautions when setting up your equipment Follow all standard cautions warnings and instructions marked on the equipment and described in the Oracle Server X7 2 Safety and Compliance Guide and in the printed Important Safety Information for Oracle s Hardware Systems Ensure that the voltage and frequency of your power source match the voltage and frequency inscri...

Page 50: ... page 50 Electrostatic Discharge Safety Devices that are sensitive to electrostatic discharge ESD such as the motherboard PCIe cards drives processors and memory cards require special handling Caution The boards and drives contain electronic components that are extremely sensitive to static electricity Ordinary amounts of static electricity from clothing or the work environment can destroy compone...

Page 51: ...cement parts or optional system components Related Information Safety Precautions on page 49 Safety Symbols on page 50 Preparing the Server for Component Replacement on page 52 Returning the Server to Operation on page 209 FRU Key Identity Properties KIP Automated Update Oracle ILOM includes a key identity properties KIP auto update feature that ensures product information that is used for service...

Page 52: ...Related Information Servicing Power Supplies CRU on page 87 Servicing the Disk Backplane FRU on page 151 Servicing the Motherboard FRU on page 199 Required Tools The server can be serviced with the following tools Antistatic wrist strap Antistatic mat No 2 Phillips screwdriver Torx 6 lobe T10 T15 T25 and T30 screwdrivers 12 0 in lbs ft inch pounds foot torque driver Related Information Preparing f...

Page 53: ...plies and fan modules are hot pluggable Components that are hot pluggable do not require the server to be powered down when performing service procedures Description Link Power down the server gracefully to save all data and to prevent data from being corrupted Performing a graceful shutdown ensures that the system is ready for restart Power Down Server Gracefully Using the Oracle ILOM CLI on page...

Page 54: ...le Servers X7 2 and X7 2L Installation Guide 5 At the Oracle ILOM prompt shut down the operating system stop System Note The stop System command does not guarantee a system shutdown This command is only a request to the host operating system OS to perform a system shutdown To ensure a system shutdown see Use the Oracle ILOM CLI for Immediate Shutdown on page 57 If the system is running the Oracle ...

Page 55: ...esses 4 Log in to the Oracle ILOM web interface using an Administrator account Refer to Accessing Oracle ILOM in Oracle Servers X7 2 and X7 2L Installation Guide The Oracle ILOM web interface System Information Summary Information page appears 5 In the left pane click Host Management Power Control and select Graceful Shutdown and Power Off from the Action list 6 Click Save and then click OK The ho...

Page 56: ...rs Standby power mode Power is still directed to the service processor and power supply fans To completely power off the server you must disconnect the power cords from the power supplies Related Information Server System Level Status Indicators on page 29 Power Down Server Gracefully Using the Oracle ILOM CLI on page 54 Power Down Server Gracefully Using the Oracle ILOM Web Interface on page 55 U...

Page 57: ... for Immediate Shutdown on page 58 Power On the Server on page 214 Use the Oracle ILOM CLI for Immediate Shutdown Caution An immediate power down might corrupt system data therefore only use this procedure to power down the server after attempting the graceful power down procedure 1 Log in to the Oracle ILOM command line interface CLI using an Administrator account Oracle ILOM displays the default...

Page 58: ...list 3 Click Save then click OK The server powers down immediately 4 Disconnect the power and data cables from the server See Disconnect Cables From the Server on page 58 Caution When the server is powered down it enters Standby power mode In standby power mode power is still directed to the service processor and power supply fans To completely power off the server you must disconnect the power co...

Page 59: ...Extend the Server to the Maintenance Position The following components can be serviced with the server in the maintenance position Storage drives Fan modules Power supplies PCIe risers PCIe cards and cables SAS cables NVMe cables DIMMs Internal USB flash drive M 2 flash SSDs System battery Processors Disk backplane Front LED indicator module Motherboard assembly If the server is installed in a rac...

Page 60: ... From the front of the server open and hold the left and right release latch covers in the open position 1 When in an open position the release latch covers engage the slide rail release latches 1 Caution Deploy any rack anti tilt mechanism before releasing the slide rail release latches 4 While the release latch covers are in the open position slowly pull the server forward until the slide rails ...

Page 61: ... the front of the server pull the green slide rail release tabs toward the front of the server and pull the server out of the rack until it is free of the rack rails A slide rail release tab is located on each slide rail Note To pull the green slide rail release tab place your finger in the center of the tab not on the end and apply pressure as you pull the tab toward the front of the server 5 Set...

Page 62: ...trap to your wrist and then to a metal area on the chassis Then disconnect the power cords from the server Note An antistatic wrist strap is not included in the Ship Kit for the server However antistatic wrist straps might be included with options and components Related Information Remove Antistatic Measures on page 211 Remove the Server Top Cover Servicing some components requires that the top co...

Page 63: ...urn the release button latch clockwise to the unlocked position 3 Unlatch the top cover 1 Lift up on the release button on top of the server cover Lifting the release button causes the server cover to slide toward the rear of the chassis for easy removal 4 Lift up and remove the top cover 2 Preparing for Service 63 ...

Page 64: ...Remove the Server Top Cover Related Information Take Antistatic Measures on page 61 Install the Server Top Cover on page 210 64 Oracle Server X7 2 Service Manual October 2017 ...

Page 65: ...oft Windows Server on page 78 Related Information Remove and Install Filler Panels on page 209 Storage Drives Hot Plug Conditions The hard disk drives HDDs solid state drives SSDs or NVMe SSD drives that are installed in the server are in most cases hot pluggable This capability depends on how the drives are configured and whether the drive is an NVMe device To hot plug a drive you must be able to...

Page 66: ...e Drive Failure and RAID A single storage drive failure does not cause a data failure if the storage drives are configured as a mirrored RAID 1 volume optional The storage drive can be removed and when a new storage drive is inserted the contents are automatically rebuilt from the rest of the array with no need to reconfigure the RAID parameters If the replaced storage drive was configured as a ho...

Page 67: ... NVMe7 however operating systems installed on the server assign different names to the NVMe storage drives For the corresponding names assigned to the NVMe storage drives by server operating systems see Server Operating System Names for the NVMe Storage Drives on page 44 Removing and Replacing a Storage Drive The following sections describe how to remove and replace an HDD or SSD storage drive Rem...

Page 68: ...e may or may not light as support for this varies depending on the operating system in use For information on storage drive status indicators LEDs see Storage Drive Status Indicators on page 31 If you are removing an NVMe storage drive see the procedures for your operating system Note NVMe storage drives are supported only on servers that are running Oracle Solaris Oracle Linux Oracle VM or Micros...

Page 69: ...Install a Storage Drive on page 70 If you are not replacing the drive install a filler panel in the empty drive slot to maintain proper airflow and perform administrative tasks to configure the server to operate without the drive For information on how to install a storage drive filler panel see Remove and Install Filler Panels on page 209 Related Information Storage Drive Status Indicators on pag...

Page 70: ...the drive into the slot until the drive is fully seated 1 5 Close the drive latch to lock the drive in place 2 6 Perform administrative tasks to reconfigure the drive The procedures that you perform at this point depend on how your data is configured You might need to partition the drive create file systems load data from backups or have the drive updated from a RAID configuration Related Informat...

Page 71: ... the server 2 To find the NVMe drive slot number type hotplug list lc This command produces output similar to the following for each of the NVMe drives installed in the server hotplug list lc Connection State Description Path Slot100 ENABLED PCIe Native pci 13 0 pci8086 2030 0 pci111d 80b5 0 pci111d 80b5 5 3 To prepare the NVMe drive for removal that is to detach the device driver and power off th...

Page 72: ...ontinue to Install an NVMe Storage Drive on page 72 If you are not replacing the drive install a filler panel in the empty drive slot to maintain proper airflow and perform administrative tasks to configure the server to operate without the drive For information on how to install a storage drive filler panel see Remove and Install Filler Panels on page 209 Verify Removal of an NVMe Storage Drive T...

Page 73: ...emoved 4 Slide the drive into the slot until the drive is fully seated See Install a Storage Drive on page 70 5 Close the drive latch to lock the drive in place See Install a Storage Drive on page 70 Power On an NVMe Storage Drive and Attach a Device Driver 1 Type hotplug enable Slot100 2 Type hotplug list lc The following status is displayed for the NVMe storage drive hotplug list lc Connection S...

Page 74: ...ive and Attach a Device Driver on page 77 Verify Operation of an NVMe Storage Drive on page 78 Unmount an NVMe Storage Drive 1 Log in to Oracle Linux that is running on the server 2 Remove the NVMe storage device path a To find the PCIe addresses Bus Device Function type find sys devices egrep nvme 0 9 0 9 This commands returns output similar to the following sys devices pci0000 80 0000 80 03 0 00...

Page 75: ...ve label on the front of the server see Server Operating System Names for the NVMe Storage Drives on page 44 c Disconnect all users of the NVMe drive and back up the NVMe drive data as needed i Use the umount command to unmount any file systems that are mounted on the device ii Remove the device from any multiple device md and Logical Volume Manager LVM volume using it If the device is a member of...

Page 76: ...Grasp the latch and pull the drive out of the drive slot Remove a Storage Drive on page 67 5 Consider your next steps If you are replacing the drive continue to Verify Removal of an NVMe Storage Drive on page 76 If you are not replacing the drive install a filler panel in the empty drive slot to maintain proper airflow and perform administrative tasks to configure the server to operate without the...

Page 77: ... the replacement drive from its packaging and place the drive on an antistatic mat 2 If necessary remove the drive filler panel 3 Align the replacement drive with the drive slot The drive is physically addressed according to the slot in which it is installed It is important to install a replacement drive in the same slot as the drive that was removed 4 Slide the drive into the slot until the drive...

Page 78: ...replace an NVMe storage drive on a server that is running the Microsoft Windows Server operating system Note NVMe storage drive hot plug is not supported for an Oracle Server X7 2 running Microsoft Windows Server The system must be powered down before removing and replacing an NVMe storage drive Remove an NVMe Storage Drive on page 78 Install an NVMe Storage Drive on page 79 Remove an NVMe Storage...

Page 79: ...lly install an NVMe storage drive into the server 1 Remove the replacement drive from its packaging and place the drive on an antistatic mat 2 If necessary remove the drive filler panel 3 Align the replacement drive with the drive slot The drive is physically addressed according to the slot in which it is installed It is important to install a replacement drive in the same slot as the drive that w...

Page 80: ...Install an NVMe Storage Drive Storage Drive Failure and RAID on page 66 Storage Drive Locations and Numbering on page 66 80 Oracle Server X7 2 Service Manual October 2017 ...

Page 81: ...emoving and replacing a fan module in the Oracle Server X7 2 you must complete the entire procedure within 20 seconds to maintain adequate cooling within the system Remove and replace only one fan module at a time Ensure that you have obtained the replacement fan module and that is it is ready for installation before starting the replacement procedure Each fan module contains two fans with two fan...

Page 82: ...e LED is amber the fan has failed The location of the fan status LED is shown in the following figure LED Color and State Meaning Amber The fan module is faulty The front Top Fan LED and the front and back panel Fault Service Required LEDs are also lit if the system detects a fan module fault 4 Remove the faulty fan module a Using your thumb and forefinger grasp the fan module in the finger recess...

Page 83: ...de Caution Do not service any other components in the fan compartment unless the system is shut down and the power cords are removed 6 Consider your next step If you removed the fan assembly as part of another procedure return to that procedure Otherwise continue to Install a Fan Module on page 84 Related Information Install a Fan Module on page 84 Servicing Fan Modules CRU 83 ...

Page 84: ...ly seat the fan module 4 Verify that the fan module status indicator LED that aligns with the replaced fan module is extinguished 5 Install the server top cover See Install the Server Top Cover on page 210 6 Verify that the Top Fan Fault LED on the front of the server and the Fault Service Required LEDs on the front and back of the server are extinguished See Troubleshooting Using the Server Front...

Page 85: ...ou installed the fan module as part of another procedure return to that procedure Otherwise return the server to operation See Returning the Server to Operation on page 209 Related Information Remove a Fan Module on page 81 Servicing Fan Modules CRU 85 ...

Page 86: ...86 Oracle Server X7 2 Service Manual October 2017 ...

Page 87: ...es to the system accepting ranges from 100 240 volts AC VAC These PSUs are designed to be hot pluggable and in most cases will provide fully redundant 1 1 power allowing the system to suffer the loss of a PSU or an AC feed with no loss to system availability In maximally configured systems it is possible that the worst case power consumption of the system could exceed the capacity of a single PSU ...

Page 88: ... Indicators on page 31 If a power supply fails and you do not have a replacement available leave the failed power supply installed to ensure proper airflow in the server Related Information Troubleshooting Using the Server Front and Back Panel Status Indicators on page 28 Remove a Power Supply 1 Identify which power supply requires replacement Callout Description 1 Power supply 0 2 Power supply 1 ...

Page 89: ... Manager ILOM 4 0 Documentation Library at http www oracle com goto ilom docs Note The fans of a failed power supply might still be spinning when the system is powered on You can remove a power supply while the fans are still spinning 2 Gain access to the rear of the server where the faulty power supply is located 3 If the cable management arm CMA is installed disconnect both CMA left side connect...

Page 90: ...o Install a Power Supply on page 90 Related Information Back Panel Components and Cable Connections on page 18 Power Supply Status Indicators on page 31 Install a Power Supply on page 90 Install a Power Supply Caution Always replace a faulty power supply with a power supply of the same type model 1 Remove the replacement power supply from its packaging and place it on an antistatic mat 2 Align the...

Page 91: ... key identity properties KIP data to the new power supply For instructions on resetting the SP refer to the Oracle Integrated Lights Out Manager ILOM 4 0 Configuration and Maintenance Guide Firmware Release 4 0 x at http www oracle com goto ilom docs Power Supply 1 does not contain KIP data and therefore does not require an SP reset after replacement 6 If you disconnected the two CMA left side con...

Page 92: ...Install a Power Supply Remove a Power Supply on page 88 92 Oracle Server X7 2 Service Manual October 2017 ...

Page 93: ...Electrostatic Discharge Safety on page 50 Caution Ensure that all power is removed from the server before removing or installing a flash drive or damage to the drive might occur You must disconnect all power cables from the system before performing these procedures This section covers the following procedures Remove an Internal USB Flash Drive on page 93 Install an Internal USB Flash Drive on page...

Page 94: ...to a metal area on the chassis See Take Antistatic Measures on page 61 d Remove the server top cover See Remove the Server Top Cover on page 62 2 Grasp the USB flash drive and pull it out of the internal USB port Related Information Remove an Internal USB Flash Drive on page 93 Install an Internal USB Flash Drive 1 Unpack the replacement USB flash drive 94 Oracle Server X7 2 Service Manual October...

Page 95: ...l rack position See Return the Server to the Normal Rack Position on page 212 c Reconnect the power cords to the server power supplies and reconnect the data cables See Reconnect Data Cables and Power Cords on page 214 d Power on the server See Power On the Server on page 214 Verify that the power supply AC OK LED is lit Related Information Install an Internal USB Flash Drive on page 94 Servicing ...

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Page 97: ... 50 Caution Ensure that all power is removed from the server before removing or installing DIMMs or damage to the DIMMs might occur You must disconnect all power cables from the system before performing these procedures The following topics and procedures provide information to assist you when replacing a DIMM or upgrading DIMMs DIMM and Processor Physical Layout on page 98 DIMM Population Scenari...

Page 98: ...nd Processor Physical Layout The physical layout of the DIMMs and processor s is shown in the following figure When viewing the server from the front processor 0 P0 is on the left Note In single processor systems the DIMM sockets associated with processor 1 P1 are nonfunctional and should not be populated with DIMMs Related Information DIMM Population Scenarios on page 99 98 Oracle Server X7 2 Ser...

Page 99: ...e quad rank or dual rank In this scenario you should not change the DIMM configuration You have purchased new DIMMs and you want to use them to upgrade the server s memory In this scenario you should adhere to DIMM population rules and follow the recommended DIMM population order for optimal system performance Related Information DIMM Population Rules on page 99 Populating DIMMs for Optimal System...

Page 100: ...e same size in multiples of six In dual processor systems populate DIMMs of the same size in multiples of twelve Populate the DIMM sockets in the order described in the following sections The following sections provide an example of how to populate the DIMM sockets to achieve optimal system performance Note Not all possible configurations are shown here Populating DIMMs in Single Processor Systems...

Page 101: ...ing the numbered callouts in the above figure and the DIMM socket labels D0 through D11 Population Order Processor DIMM Slot Populate black slots first in the following order 1 P0 D7 2 P0 D4 3 P0 D9 4 P0 D2 5 P0 D11 6 P0 D0 After black slots have been populated populate white slots in the following order 1 P0 D6 2 P0 D5 3 P0 D8 4 P0 D3 5 P0 D10 6 P0 D1 Servicing the DIMMs CRU 101 ...

Page 102: ...ing sockets for processor 1 P1 Fill the black sockets and then the white sockets as shown in the following figure The following table describes the proper order in which to install DIMMs in a dual processor system using the numbered callouts in the above figure and the DIMM socket labels D0 through D11 Population Order Processor DIMM Slot Populate black slots first in the following order 1 P0 D7 2...

Page 103: ...port operation at this speed The maximum attainable memory speed is limited by the maximum speed supported by the specific type of processor All memory installed in the system operates at the same speed or frequency DIMM Rank Classification Labels DIMMs come in a variety of ranks dual or quad Each DIMM is shipped with a label identifying its rank classification The following table identifies the l...

Page 104: ...LEDs for the other DIMMs in the memory channel remain off Therefore you can correctly identify the failed DIMM using the lit LED Using the Server Fault Remind Button When the server Fault Remind button 1 is pressed an LED located next to the Fault Remind button lights green to indicate that there is sufficient voltage present in the fault remind circuit to light any fault LEDs that were lit due to...

Page 105: ...server to the maintenance position See Extend the Server to the Maintenance Position on page 59 c Attach an antistatic wrist strap to your wrist and then to a metal area on the chassis See Take Antistatic Measures on page 61 d Remove the server top cover See Remove the Server Top Cover on page 62 2 Identify and note the location of the failed DDR4 DIMM by pressing the Fault Remind button on the mo...

Page 106: ...rboard If the DIMM Fault LED is off then the DIMM is operating properly If the DIMM Fault LED is on amber then the DIMM is faulty and should be replaced 1 3 To remove the failed DIMM do the following a Rotate both DIMM socket ejectors outward as far as they will go The DIMM is partially ejected from the socket 106 Oracle Server X7 2 Service Manual October 2017 ...

Page 107: ...M Population Rules on page 99 Populating DIMMs for Optimal System Performance on page 100 Install a DIMM on page 107 Install a DIMM 1 Unpack the replacement DDR4 DIMM and place it on an antistatic mat 2 Ensure that the replacement DDR4 DIMM matches the size of the DIMM it is replacing You must not replace a dual rank DIMM with a quad rank DIMM and vice versa If you violate this rule the performanc...

Page 108: ...IMM does not easily seat into the connector socket verify that the notch in the DIMM is aligned with the connector key in the connector socket If the notch is not aligned damage to the DIMM might occur 4 Repeat Step 3 until all replacement DDR4 DIMMs are installed 5 Return the server to operation a Install the server top cover See Install the Server Top Cover on page 210 b Return the server to the...

Page 109: ...the Oracle Integrated Lights Out Manager ILOM 4 0 Documentation Library at http www oracle com goto ilom docs Note If you want to move a faulty DDR4 DIMM to a new DIMM socket or re seat a DIMM for troubleshooting you must first manually clear the associated DIMM fault Otherwise the DIMM fault might follow the DIMM to the new socket location or reoccur on the current socket location causing a false...

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Page 111: ...ents to fail To avoid damage ensure that you follow antistatic practices as described in Electrostatic Discharge Safety on page 50 Caution Ensure that all power is removed from the server before removing or installing PCIe risers or damage to the PCIe cards installed in the risers might occur You must disconnect all power cables from the system before performing these procedures The following sect...

Page 112: ...nd the internal HBA card Do not attempt to install the PCIe riser for PCIe slots 3 and 4 in slots 1 or 2 and vice versa Callout Description 1 PCIe riser with installed PCIe card in slot 1 This slot is nonfunctional in single processor systems 2 PCIe riser with installed PCIe card in slot 2 3 PCIe riser with M 2 mezzanine and installed cards 2 in slots 3 and 4 the internal HBA card is installed in ...

Page 113: ... the power supplies See Powering Down the Server on page 53 b Extend the server to the maintenance position See Extend the Server to the Maintenance Position on page 59 c Attach an antistatic wrist strap to your wrist and then to a metal area on the chassis See Take Antistatic Measures on page 61 d Remove the server top cover See Remove the Server Top Cover on page 62 2 Select the PCIe riser that ...

Page 114: ...talled in the riser place the riser on an antistatic mat and note the slot in which the PCIe riser was originally installed otherwise set the PCIe riser aside Related Information Install a PCIe Riser Into PCIe Slot 1 or 2 on page 114 Install a PCIe Card in PCIe Slot 1 or 2 on page 123 Install a PCIe Riser Into PCIe Slot 1 or 2 Note PCIe slot 1 is nonfunctional in single processor systems Note The ...

Page 115: ... rear bracket on the PCIe card to the server chassis 2 Note If the riser does not have a PCIe card installed install a PCIe slot filler panel and close the green tabbed latch to secure the filler panel 6 If there were any external cables connected to the PCIe card reconnect them 7 Return the server to operation a Install the server top cover See Install the Server Top Cover on page 210 b Return th...

Page 116: ...PCIe Slot 1 or 2 on page 122 Remove the PCIe Riser From PCIe Slots 3 and 4 Note This PCIe riser is actually installed in PCIe slot 3 but it supports an M 2 mezzanine and up to two PCIe cards The upper slot referred to as slot 3 can be used for any supported PCIe card and therefore is optionally populated The lower slot referred to as slot 4 is dedicated to the internal HBA card and therefore is al...

Page 117: ...ssis next to PCIe slot 3 to release the rear bracket on the PCIe card 1 Note If the riser does not have a PCIe card installed in slot 3 then lift the latch to release the PCIe slot 3 filler panel 4 To release the riser from the motherboard connector lift the green tabbed release lever on the PCIe riser to the open position 1 5 Grasp the riser with both hands and remove it from the server 2 6 Disco...

Page 118: ... any PCIe cards attached to it 2 Reconnect the SAS cables and the super capacitor cable to the internal HBA card in slot 4 To ensure SAS cables are properly connected to the internal HBA card see Install the Internal HBA Cables on page 182 3 Reconnect the M 2 SATA cable between the PCIe riser and the motherboard SATA connector 4 Raise the green tabbed release lever on the PCIe riser to the open up...

Page 119: ...0 b Return the server to the normal rack position See Return the Server to the Normal Rack Position on page 212 c Reconnect the power cord to the server power supply and the data cables See Reconnect Data Cables and Power Cords on page 214 d Power on the server See Power On the Server on page 214 Verify that the System OK status indicator is steady on 10 Use Oracle ILOM to clear the server PCIe ri...

Page 120: ...Install the PCIe Riser Into PCIe Slots 3 and 4 Remove a PCIe Card From PCIe Slot 3 on page 124 120 Oracle Server X7 2 Service Manual October 2017 ...

Page 121: ...Discharge Safety on page 50 Caution Ensure that all power is removed from the server before removing or installing PCIe cards You must disconnect all power cables from the system before performing these procedures Note For a complete list of supported PCIe cards refer to the Oracle Server X7 2 Product Notes at http www oracle com goto x7 2 docs This section covers the following topics and procedur...

Page 122: ...cification and can accommodate 25 Watt PCIe cards The following table lists the characteristics and requirements of the PCIe slots Slot Number Supported PCIe Card Types Supported PCIe Specifications Slot Connector Width PCI Express Lanes 1 Low profile cards only PCIe 1 0 PCIe 2 0 PCIe 3 0 x16 mechanical x16 electrical 2 Low profile cards only PCIe 1 0 PCIe 2 0 PCIe 3 0 x16 mechanical x16 electrica...

Page 123: ...atic mat Caution Whenever you remove a PCIe card you should replace it with another PCIe card or a PCIe filler panel Installing PCIe filler panels in vacant PCIe slots helps reduce the level of electromagnetic interference EMI emitted by the server See Remove and Install Filler Panels on page 209 Install a PCIe Card in PCIe Slot 1 or 2 Note PCIe slot 1 is nonfunctional in single processor systems ...

Page 124: ...stall the PCIe riser into the server See Install a PCIe Riser Into PCIe Slot 1 or 2 on page 114 Remove a PCIe Card From PCIe Slot 3 1 Remove the PCIe riser from the server See Remove the PCIe Riser From PCIe Slots 3 and 4 on page 116 2 Remove the PCIe card from the riser a Hold the riser in one hand and use your other hand to carefully remove the PCIe card connector from the riser 124 Oracle Serve...

Page 125: ...t with another PCIe card or a PCIe filler panel Installing PCIe filler panels in vacant PCIe slots helps reduce the level of electromagnetic interference EMI emitted by the server See Remove and Install Filler Panels on page 209 Install a PCIe Card in PCIe Slot 3 1 Retrieve the PCIe card and riser you want to install 2 Insert the rear bracket that is attached to the PCIe card into the PCIe riser S...

Page 126: ...the riser in one hand and use your other hand to carefully insert the PCIe card connector into the riser 4 Install the PCIe riser See Install the PCIe Riser Into PCIe Slots 3 and 4 on page 118 126 Oracle Server X7 2 Service Manual October 2017 ...

Page 127: ...re that you follow antistatic practices as described in Take Antistatic Measures on page 61 Caution Ensure that all power is removed from the server before removing or installing PCIe cards You must disconnect all power cables from the system before performing these procedures This section covers the following procedures Remove an M 2 Mezzanine on page 127 Install an M 2 Mezzanine on page 129 Remo...

Page 128: ...tract the PCIe cards with cables attached from the PCIe slots and set them aside 3 Using a T10 Torx screwdriver remove the screws that secure the M 2 mezzanine to the PCIe riser 4 Lift and remove the M 2 mezzanine from the PCIe riser connector Place the M 2 mezzanine on an antistatic mat If required perform the procedures for removing the M 2 flash SSDs from the mezzanine See Remove an M 2 Flash S...

Page 129: ...th the connector and screw holes on the PCIe riser and then insert the mezzanine into the connector 3 Using a T10 Torx screwdriver install the screws that secure the M 2 mezzanine to the PCIe riser 4 Install the internal HBA card in PCIe slot 4 and any PCIe card in PCIe slot 3 See Install the Internal HBA Card and HBA Super Capacitor on page 173 and Install a PCIe Card in PCIe Slot 3 on page 125 5...

Page 130: ...ainer clip through the M 2 mezzanine to release the M 2 flash SSD from the mezzanine 1 3 Remove the plastic retainer clip from the M 2 flash SSD 4 Remove the M 2 flash SSD from the mezzanine 2 a Lift up on the end of the M 2 flash SSD where the plastic retainer clip was removed by one half to one inch b Gently slide the M 2 flash SSD card rearward and out of the connector to disengage the SSD cont...

Page 131: ... the M 2 flash SSD into socket SSD0 1 Unpack the replacement M 2 flash SSD 2 Install the M 2 flash SSD a Align and then insert the plastic retainer clip into the slot on the M 2 flash SSD b Hold the M 2 flash SSD so that the end of the card containing the plastic retainer clip is approximately one half to one inch above the M 2 mezzanine and the other end is adjacent to the riser SSD socket 1 c Ge...

Page 132: ...ick when the M 2 flash SSD is secured to the mezzanine 3 Repeat Step 2 to install the second M 2 flash SSD on to the opposite side of the M 2 mezzanine 4 Perform the steps to install the M 2 mezzanine with the replacement M 2 flash SSDs on to the PCIe riser See Install an M 2 Mezzanine on page 129 Related Information Remove an M 2 Flash SSD on page 130 132 Oracle Server X7 2 Service Manual October...

Page 133: ...em is powered off and not connected to a network replace the battery Caution Ensure that all power is removed from the server before removing or installing the battery You must disconnect the power cables from the system before performing this procedure This section covers the following procedures Remove the Battery on page 133 Install the Battery on page 134 Related Information Extend the Server ...

Page 134: ...hassis See Take Antistatic Measures on page 61 d Remove the server top cover See Remove the Server Top Cover on page 62 2 To dislodge the battery from its retainer gently push the top edge of the battery away from the retainer Install the Battery 1 Unpack the replacement battery 2 Press the new battery into the battery retainer 3 Return the server to operation 134 Oracle Server X7 2 Service Manual...

Page 135: ... is configured to synchronize with a network time server using the Network Time Protocol NTP the Oracle ILOM clock will be reset as soon as the server is powered on and connected to the network otherwise proceed to the next step 4 If the service processor is not configured to use NTP do one of the following Reset the Oracle ILOM clock using the Oracle ILOM CLI or the web interface Refer to the Ora...

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Page 137: ...ive to electrostatic discharge This sensitivity can cause the component to fail To avoid damage ensure that you follow electrostatic discharge safety measures and antistatic practices See Electrostatic Discharge Safety on page 50 Note On single processor systems processor socket 1 P1 is shipped without a heatsink and processor filler cover To protect the delicate processor socket pins do not remov...

Page 138: ...ssis See Take Antistatic Measures on page 61 d Remove the server top cover See Remove the Server Top Cover on page 62 e Lift the air baffles up and out of the server and set them aside 2 Identify the location of the faulty processor by pressing the Fault Remind button on the motherboard I O card Note When you press the Fault Remind button an LED located next to the Fault Remind button lights green...

Page 139: ...off then the processor is operating properly If the processor fault LED is on amber then the processor is faulty and must be replaced Callout Description 1 Fault Remind button 2 Fault Remind LED 3 Processor 0 fault LED 4 Processor 1 fault LED Servicing Processors FRU 139 ...

Page 140: ...processor heatsink module to the socket fully loosen nut 4 then 3 then 2 then 1 1 4 Lift the processor heatsink module from the socket 2 Always hold the processor heatsink module along the axis of the fins to prevent damage 5 Separate the processor from the heatsink 140 Oracle Server X7 2 Service Manual October 2017 ...

Page 141: ...cessor heatsink module place it on a flat surface and locate the thermal interface material TIM breaker slot b While holding down the processor heatsink module by the edges insert a flat blade screwdriver into the TIM breaker slot Servicing Processors FRU 141 ...

Page 142: ...driver goes into the slot between the heatsink and processor carrier not between the processor and processor carrier c Using a rocking motion gently pry the corner of the processor carrier away from the heatsink 142 Oracle Server X7 2 Service Manual October 2017 ...

Page 143: ...contaminate the work space or other components 6 If you plan on reusing either the heatsink or processor use an alcohol pad to clean the thermal grease on the underside of the heatsink and on the top of the processor Caution Failure to clean thermal grease from the heatsink could result in the accidental contamination of the processor socket or other components Also be careful not to get the greas...

Page 144: ...ed processor that you removed For a description of the processors that are supported by the server see Product Description on page 15 3 Prepare the new processor for installation a Use the syringe supplied with the new or replacement processor to apply approximately 0 3 cc of thermal grease to the center of the underside of the heatsink 1 b Distribute the thermal grease over the square heatsink to...

Page 145: ...nd place the heatsink thermal side down onto the processor carrier until it snaps in place and lies flat Note The processor carrier has latching posts at each corner two that insert into heatsink holes and two that attach to the edge of the heatsink Callout Description 1 Pin 1 indicator Servicing Processors FRU 145 ...

Page 146: ...he processor heatsink module to the processor socket bolster plate on the motherboard matching the pin 1 location a triangle indicator Callout Description 1 Pin 1 indicator d Place the processor heatsink module on the socket on the motherboard 146 Oracle Server X7 2 Service Manual October 2017 ...

Page 147: ...and that the captive screws align with the threaded socket posts 1 f Using a 12 0 in lbs ft inch pounds foot torque driver part number 7352217 with a Torx T30 bit tighten the processor heatsink module to the socket First fully tighten captive nuts 1 and 2 Then fully tighten nuts 3 and 4 2 As you tighten nuts 3 and 4 some resistance occurs as the bolster leaf spring rises and comes in contact with ...

Page 148: ...ights Out Manager ILOM 4 0 Documentation Library at http www oracle com goto ilom docs for more information about the following steps a To show server faults log in to the server as root using the Oracle ILOM CLI and type the following command to list all known faults on the server show SP faultmgmt The server lists all known faults for example show SP faultmgmt Targets shell 0 SYS MB P0 Propertie...

Page 149: ..._action to true Alternatively to clear all known faults in the server log into the Oracle Solaris OS and issue the fmadm repair command or log into the Oracle ILOM service processor from the Oracle ILOM Fault Management Shell and issue the fmadm repair command For more information about how to use the Oracle ILOM Fault Management Shell and supported commands see the Oracle ILOM User s Guide for Sy...

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Page 151: ...ntistatic Measures on page 61 Caution Ensure that all power is removed from the server before removing or installing the disk backplane You must disconnect the power cables before performing this procedure Caution The disk backplane should be removed and replaced only by authorized Oracle Service personnel To remove and install the disk backplane follow these procedures Remove the Disk Backplane o...

Page 152: ...r to release the capacitor from the reclosable fasteners that secure it to the chassis Set the super capacitor aside leaving the super capacitor cable attached until you are ready to install the replacement storage drive backplane 2 Pull all storage drives out far enough to disengage them from the disk backplane See Remove a Storage Drive on page 67 Note It is not necessary to completely remove th...

Page 153: ...he NVMe cables if present from the disk backplane 1 4 Disconnect the disk backplane data cable and the temperature sensor cable from the disk backplane 2 5 Disconnect the disk backplane power cable from the disk backplane 3 Servicing the Disk Backplane FRU 153 ...

Page 154: ...the chassis 4 7 Lift the backplane up and tilt it toward the rear of the server to free it from the hooks and right side metal bracket and lift it out of the server 5 8 Place the disk backplane on an antistatic mat Related Information Install the Disk Backplane on page 155 154 Oracle Server X7 2 Service Manual October 2017 ...

Page 155: ...e Install the Disk Backplane 1 Install the disk backplane into the server so that it engages the three metal hooks and also sits behind the metal tab located on the right side chassis wall 1 Servicing the Disk Backplane FRU 155 ...

Page 156: ...ner in the chassis 7 Reinstall all of the storage drives into the server See Install a Storage Drive on page 70 8 Return the server to operation a Install the server top cover See Install the Server Top Cover on page 210 b Return the server to the normal rack position See Return the Server to the Normal Rack Position on page 212 c Reconnect the data cables to the server and reconnect the power cor...

Page 157: ...easures on page 61 Caution Ensure that all power is removed from the server before removing or installing the front indicator module You must disconnect the power cables before performing this procedure Caution The front indicator module should be removed and replaced only by authorized Oracle Service personnel Follow these procedures to remove and install the front indicator module FIM Remove the...

Page 158: ...tenance position See Extend the Server to the Maintenance Position on page 59 c Attach an antistatic wrist strap to your wrist and then to a metal area on the chassis See Take Antistatic Measures on page 61 2 Using a Philips screwdriver remove the two screws that secure the front indicator module FIM assembly to the server chassis 1 158 Oracle Server X7 2 Service Manual October 2017 ...

Page 159: ...to remove the temperature sensor from the housing 5 Disconnect the FIM cable from the FIM assembly and set the FIM assembly aside 3 6 Continue to Install the Front Indicator Module on page 159 Related Information Install the Front Indicator Module on page 159 Install the Front Indicator Module 1 Attach an antistatic wrist strap to your wrist and then to a metal area on the chassis See Take Antista...

Page 160: ...ws to secure the temperature sensor housing to the FIM assembly 2 6 Carefully insert the FIM assembly into the front panel of the server chassis 3 7 Install and tighten the two Phillips screws to secure the FIM assembly to the server chassis 3 8 Return the server to operation a Return the server to the normal rack position See Return the Server to the Normal Rack Position on page 212 160 Oracle Se...

Page 161: ... to the server power supplies See Reconnect Data Cables and Power Cords on page 214 c Power on the server See Power On the Server on page 214 Verify that the System OK status indicator is steady on Related Information Remove the Front Indicator Module on page 157 Servicing the Front Indicator Module FRU 161 ...

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Page 163: ...e performing this procedure Caution The temperature sensor should be removed and replaced only by authorized Oracle Service personnel This section covers the following procedures Remove the Temperature Sensor on page 163 Install the Temperature Sensor on page 166 Related Information Disconnect Cables From the Server on page 58 Remove the Server From the Rack on page 61 Take Antistatic Measures on ...

Page 164: ...on page 59 c Attach an antistatic wrist strap to your wrist and then to a metal area on the chassis See Take Antistatic Measures on page 61 d Remove the server top cover See Remove the Server Top Cover on page 62 2 Disconnect the temperature sensor cable from the disk backplane 164 Oracle Server X7 2 Service Manual October 2017 ...

Page 165: ...ve the temperature sensor from the plastic housing by pulling the sensor from its seated location Then remove the sensor cable by pulling it through the slit in the housing 2 3 6 Remove the temperature sensor and cable by carefully pulling the sensor cable rearward and through the left front chassis sidewall Then lift the temperature sensor from the chassis 4 Related Information Install the Temper...

Page 166: ...ugh the left front chassis sidewall 1 2 Install the temperature sensor into the plastic housing by inserting the cable through the slit in the housing Then ensure that the temperature sensor is properly seated into the housing 2 3 3 Carefully insert the FIM assembly into the front panel of the server chassis 3 4 Install and tighten the two Phillips screws to secure the FIM assembly to the server c...

Page 167: ...the server to the normal rack position See Return the Server to the Normal Rack Position on page 212 c Reconnect the power cords to the power supplies and power on the server See Reconnect Data Cables and Power Cords on page 214 and Power On the Server on page 214 Verify that the power supply AC OK LED is lit Related Information Remove the Temperature Sensor on page 163 Servicing the Temperature S...

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Page 169: ...ver before removing or installing the internal HBA card and super capacitor You must disconnect all power cables from the system before performing these procedures Caution These procedures require that you handle components that are sensitive to electrostatic discharge This sensitivity can cause the components to fail To avoid damage ensure that you follow antistatic practices as described in Elec...

Page 170: ...move the PCIe riser from slots 3 and 4 See Remove the PCIe Riser From PCIe Slots 3 and 4 on page 116 2 Remove the internal host bus adapter card from the riser a Hold the riser in one hand and use your other hand to carefully remove the card from slot 4 of the riser b Disconnect the rear bracket attached to the PCIe card from the rear of the PCIe riser 170 Oracle Server X7 2 Service Manual October...

Page 171: ...the super capacitor cable from the internal HBA card and place the card on an antistatic mat 4 If you are replacing the internal HBA card use a No 2 Philips screwdriver to remove the special fitted bracket from the HBA card Servicing the Internal HBA Card and HBA Super Capacitor FRU 171 ...

Page 172: ...HBA card 5 Lift the super capacitor up to release the reclosable fasteners that secure it to the server s chassis 1 2 Note If you are removing and replacing only the internal HBA card you do not need to remove the HBA super capacitor You can disconnect the HBA super capacitor cable from the internal HBA card and then remove the internal HBA card from the system 172 Oracle Server X7 2 Service Manua...

Page 173: ... an antistatic mat 2 7 Carefully remove the SAS cables and super capacitor cable from the server by lifting them from the left side cable trough See Remove the Internal HBA Cables on page 179 Install the Internal HBA Card and HBA Super Capacitor 1 Unpack the replacement host bus adapter HBA card the SAS cables super capacitor and the super capacitor cable and retrieve the PCIe riser for slot 3 Ser...

Page 174: ...ement HBA card 3 Install the special fitted bracket that was removed in Step 4 in Remove the Internal HBA Card and HBA Super Capacitor on page 170 4 Carefully guide the SAS cables and super capacitor cable that connect to the disk backplane and the super capacitor through the left side cable trough 174 Oracle Server X7 2 Service Manual October 2017 ...

Page 175: ...ch the reclosable fasteners supplied with the replacement super capacitor to its underside b Connect the super capacitor cable to the super capacitor 1 2 c Press the super capacitor into the server s chassis so that it is secured to the existing reclosable fastener 2 Note If disconnected during the removal procedure reconnect the data cable to the disk backplane 6 Connect the SAS cables and the su...

Page 176: ...e Internal HBA Card and HBA Super Capacitor To ensure SAS cables are properly connected to the internal HBA card see Install the Internal HBA Cables on page 182 176 Oracle Server X7 2 Service Manual October 2017 ...

Page 177: ...m connector on the riser for PCIe slot 3 and 4 While inserting the HBA ensure that rear bracket on the HBA card fits into the connector slot on the PCIe riser 8 Install the PCIe riser See Install the PCIe Riser Into PCIe Slots 3 and 4 on page 118 Servicing the Internal HBA Card and HBA Super Capacitor FRU 177 ...

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Page 179: ... page 61 Caution Ensure that all power is removed from the server before removing or installing the HBA SAS cable assembly You must disconnect the power cables before performing this procedure Caution The HBA SAS cable assembly should be removed and replaced only by authorized Oracle Service personnel This section covers the following procedures Remove the Internal HBA Cables on page 179 Install t...

Page 180: ...end the server to the maintenance position See Extend the Server to the Maintenance Position on page 59 c Attach an antistatic wrist strap to your wrist and then to a metal area on the chassis See Take Antistatic Measures on page 61 d Remove the server top cover See Remove the Server Top Cover on page 62 180 Oracle Server X7 2 Service Manual October 2017 ...

Page 181: ...n the cable connector and then pulling out the connector 1 2 3 Disconnect the SAS cables and the super capacitor cable from the internal host bus adapter HBA card a Remove the PCIe riser from PCIe slot 3 and 4 See Remove the PCIe Riser From PCIe Slots 3 and 4 on page 116 Servicing the Internal HBA Cables 181 ...

Page 182: ...es and the super capacitor cable along the left side cable trough 2 Connect the super capacitor cable to the super capacitor 4 For reference use the illustration provided in Remove the Internal HBA Cables on page 179 Note SAS cable assembly part number 7117386 is required to connect the internal HBA card to the disk backplane Note If you disconnected the data cable from the disk backplane during t...

Page 183: ...ation a Install the server top cover See Install the Server Top Cover on page 210 b Return the server to the normal rack position See Return the Server to the Normal Rack Position on page 212 c Reconnect the data cables to the server and reconnect the power cords to the server power supplies See Reconnect Data Cables and Power Cords on page 214 d Power on the server See Power On the Server on page...

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Page 185: ...Take Antistatic Measures on page 61 Caution Ensure that all power is removed from the server before removing or installing the NVMe cables You must disconnect the power cables before performing this procedure Caution The NVMe cables should be removed and replaced only by authorized Oracle Service personnel This section covers the following procedures Remove the NVMe Cable Assembly on page 185 Inst...

Page 186: ...tistatic wrist strap to your wrist and then to a metal area on the chassis See Take Antistatic Measures on page 61 d Remove the server top cover See Remove the Server Top Cover on page 62 2 Remove all the server fan modules See Remove a Fan Module on page 81 3 Remove the mid wall from the server chassis 1 2 a Using a Torx T10 screwdriver loosen the four green captive screws that secure the mid wal...

Page 187: ...erver chassis and set it aside 4 Disconnect each NVMe cable from the disk backplane by pressing the latch on the cable connector and then pulling out the connector 3 5 Disconnect the NVMe cables from the motherboard NVMe connectors 3 Servicing the NVMe Cables 187 ...

Page 188: ...e Assembly 6 Carefully lift the NVMe cables from the center cable trough and remove them from the server 4 Related Information Install the NVMe Cable Assembly on page 189 188 Oracle Server X7 2 Service Manual October 2017 ...

Page 189: ...NVMe Cable Assembly Install the NVMe Cable Assembly 1 Carefully install the NVMe cables through the center cable trough 1 2 Connect the NVMe cables to the motherboard NVMe connectors 2 Servicing the NVMe Cables 189 ...

Page 190: ...7 3 Connect the NVMe cables to the disk backplane 2 To ensure proper connections see the NVMe cable connections table in Step 2 4 Install the mid wall into the server chassis 3 4 a Lower the mid wall into the chassis Ensure that the green captive screws are aligned with the screw holes on the bottom of the chassis b Using a Torx 10 screwdriver tighten the four green captive screws to secure the mi...

Page 191: ...able Assembly c Power on the server See Power On the Server on page 214 Verify that the System OK status indicator is steady on Related Information Remove the NVMe Cable Assembly on page 185 Servicing the NVMe Cables 191 ...

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Page 193: ... in Take Antistatic Measures on page 61 Caution Ensure that all power is removed from the server before removing or installing these cables You must disconnect the power cables before performing this procedure Caution The power FIM temperature sensor and disk backplane data cables should be removed and replaced only by authorized Oracle Service personnel This section covers the following procedure...

Page 194: ...ance position See Extend the Server to the Maintenance Position on page 59 c Attach an antistatic wrist strap to your wrist and then to a metal area on the chassis See Take Antistatic Measures on page 61 d Remove the server top cover See Remove the Server Top Cover on page 62 2 Remove the disk backplane power cable a Disconnect the disk backplane power cable from the motherboard by pressing the re...

Page 195: ...re Sensor and Disk Backplane Data Cables b Disconnect the disk backplane power cable from the disk backplane by pressing the release latch on the side of the cable connector and pulling out the connector 2 Servicing Other Cables 195 ...

Page 196: ...tor Module on page 157 b Disconnect the FIM cable from the FIM by pulling the cable from the connector 5 c Eject the FIM cable from the motherboard by opening both side latches on the connector 6 5 Remove the disk backplane data cable a Eject the disk backplane data cable from the disk backplane by opening both side latches on the connector 7 b Eject the disk backplane data cable from the motherbo...

Page 197: ...e latches and plugging the FIM connector into the motherboard connector 6 The motherboard connector side latches will close locking the FIM cable connector in place b Connect the FIM cable to the FIM by plugging the cable connector into the FIM 5 c Install the FIM into the server See Install the Front Indicator Module on page 159 3 Install the temperature sensor cable a Route the temperature senso...

Page 198: ...he server top cover See Install the Server Top Cover on page 210 b Return the server to the normal rack position See Return the Server to the Normal Rack Position on page 212 c Power on the server See Power On the Server on page 214 Verify that the System OK status indicator is steady on Related Information Remove the Power FIM Temperature Sensor and Disk Backplane Data Cables on page 194 198 Orac...

Page 199: ...ved from the server before removing or installing the motherboard You must disconnect the power cables before performing these procedures Caution The motherboard should be removed and replaced only by authorized Oracle Service personnel Remove the Motherboard on page 199 Install the Motherboard on page 205 Related Information Remove the Server From the Rack on page 61 Take Antistatic Measures on p...

Page 200: ...emoved PS0 PS1 This is required because the power supplies must be reinstalled into the slots from which they were removed otherwise the server key identity properties KIP data might be lost When a server requires service the KIP is used by Oracle to verify that the warranty on the server has not expired For more information on KIP see FRU Key Identity Properties KIP Automated Update on page 51 Ai...

Page 201: ...ard 3 Remove cables from the motherboard a Disconnect the disk backplane power cable from the motherboard by pressing in on the connector latch and then pulling out the cable connector 1 Servicing the Motherboard FRU 201 ...

Page 202: ... Cables on page 179 4 Remove the motherboard from the server chassis 5 6 a Using a Torx T25 screwdriver loosen the two green captive screws that secure the motherboard bracket handle to the server chassis b Grasp the metal bracket located just to the rear of the DIMM sockets and the finger loop and then slide the motherboard toward the front of the server and lift it slightly to disengage it from ...

Page 203: ...ove the processors from the failed motherboard See Identify and Remove a Faulty Processor on page 138 7 Remove the processor socket covers from the replacement motherboard and install the processors a Grasp the processor socket cover finger grips labeled REMOVE and lift the socket cover up and off the processor socket b Install a processor into the socket from which you removed the processor socke...

Page 204: ...ket alignment posts Install the processor socket cover by firmly pressing down on all four corners labeled INSTALL on the socket cover You will hear an audible click when the processor socket cover is securely attached to the processor socket b Repeat Step 8a to install the second processor socket cover on the faulty motherboard Related Information Customer Replaceable Units on page 21 Field Repla...

Page 205: ...hassis 1 2 a Grasp the metal bracket located to the rear of the DIMMs and the finger grasp and then tilt the front of the motherboard up slightly and push it into the opening in the rear of the server chassis b Lower the motherboard into the server chassis and slide it to the rear until it engages the eight mushroom shaped standoffs located on the server chassis under the motherboard Servicing the...

Page 206: ...ectors on the rear of the motherboard fit correctly into the rear of the server chassis d Using a Torx T25 screwdriver tighten the two green captive screws to secure the motherboard bracket handle to the server chassis 2 206 Oracle Server X7 2 Service Manual October 2017 ...

Page 207: ...ched PCIe cards See Servicing PCIe Risers CRU on page 111 Servicing PCIe Cards CRU on page 121 and Servicing the Internal HBA Card and HBA Super Capacitor FRU on page 169 Note Reinstall the M 2 SATA cable between the PCIe slot 3 riser and the motherboard SATA connector Power supplies Caution When reinstalling power supplies it is important to reinstall them into the slots from which they were remo...

Page 208: ... System OK status indicator is steady on Note IMPORTANT After replacing the motherboard you might need to manually program the product serial number PSN into the new motherboard This is necessary because the motherboard is a secondary member of a select group or quorum of components used for maintaining the PSN for service entitlement and if you replace more than one of the quorum members during a...

Page 209: ...s The server might be shipped with module replacement filler panels for storage drives and PCIe cards These filler panels are installed at the factory and must remain in the server until you replace them with a purchased option Before you can install an optional server component into the server you must remove the filler panel from the location into which you intend to install the component When y...

Page 210: ...lot 1 Remove the server top cover 2 To remove the PCIe slot filler panel rotate the PCIe locking mechanism and then lift and remove the PCIe slot filler panel from the location into which you intend to install the PCIe card Note In single processor systems PCIe slot 1 is nonfunctional therefore there is no need to remove the filler panel for slot 1 1 Remove the server top cover 2 To install the PC...

Page 211: ... An audible click indicates that the cover is latched 4 Use a Torx T10 screwdriver to turn the release button latch counter clockwise to the locked position Related Information Remove the Server Top Cover on page 62 Remove Antistatic Measures Remove any antistatic straps or conductors from the server chassis Related Information Take Antistatic Measures on page 61 Reinstall the Server Into the Rack...

Page 212: ...e 3 If the cables are disconnected from the back of the server that is you disconnected the cables because you removed the server completely out of the rack reconnect the cables For instructions to reconnect cables to the back of the server see Reconnect Data Cables and Power Cords on page 214 To identify the location of cable connectors on the back of the server refer to Back Panel Connector Loca...

Page 213: ...dible click when the server is in the normal rack position 2 If the CMA is not installed that is you removed it because you removed the server completely out of the rack install the CMA For installation instructions for the CMA refer to Install the Cable Management Arm Optional in Oracle Servers X7 2 and X7 2L Installation Guide 3 If the cables are disconnected from the back of the server that is ...

Page 214: ...on the server See Power On the Server on page 214 Related Information Disconnect Cables From the Server on page 58 Reinstall the Server Into the Rack on page 211 Return the Server to the Normal Rack Position on page 212 Power On the Server on page 214 Power On the Server As soon as the power cords are connected Standby power is applied In Standby power mode the System OK LED on the server front pa...

Page 215: ...em When the server is powered on and the power on self test POST code checkpoint tests have completed the green System OK LED status indicator on the front panel of the server lights and remains lit Related Information Powering Down the Server on page 53 Reconnect Data Cables and Power Cords on page 214 Returning the Server to Operation 215 ...

Page 216: ...216 Oracle Server X7 2 Service Manual October 2017 ...

Page 217: ...se standard RJ 45 connectors and two use enhanced small form factor pluggable SFP port connectors The transfer rates are shown in the following table TABLE 2 Ethernet Port Transfer Rates Connection Type IEEE Terminology Transfer Rate Fast Ethernet 100BASE TX 100 Mbps Gigabit Ethernet 1000BASE T 1 000 Mbps 10 Gigabit Ethernet 10GBASE T 10 000 Mbps 10 25 Gigabit Ethernet SFP 10 25GbE 10 000 25 000 M...

Page 218: ...Receiver ground VeeR 2 Transmitter fault indication TxFault 12 Inverted received data RD 3 Optical output disabled when high TxDisable 13 Received data RD 4 Data for serial ID interface MOD DEF 2 14 Receiver ground VeeR 5 Clock for serial ID interface MOD DEF 1 15 Receiver power VccR 6 Grounded by the module to indicate module presence MOD DEF 0 16 Transmitter power VccT 7 Low selects reduced band...

Page 219: ... Oracle Integrated Lights Out Manager ILOM 4 0 Documentation Library at http www oracle com goto ilom docs TABLE 5 Network Management Port Signals Pin Signal Description Pin Signal Description 1 Transmit Receive Data 0 5 Transmit Receive Data 2 2 Transmit Receive Data 0 6 Transmit Receive Data 1 3 Transmit Receive Data 1 7 Transmit Receive Data 3 4 Transmit Receive Data 2 8 Transmit Receive Data 3...

Page 220: ...ne Stop bits 1 Data bits 8 The following figure and table describe the SER MGT port pin signals TABLE 7 Serial Management Port Signals Pin Signal Description Pin Signal Description 1 Request to Send 5 Ground 2 Data Terminal Ready 6 Receive Data 3 Transmit Data 7 Data Set Ready 4 Ground 8 Clear to Send If you need to connect to the SER MGT port using a cable with either a DB 9 or a DB 25 connector ...

Page 221: ...Description Pin Signal Description 1 RTS 5 CTS 2 DTR 6 DSR 3 TXD 3 RXD 4 Signal Ground 7 Signal Ground 5 Signal Ground 7 Signal Ground 6 RXD 2 TXD 7 DSR 20 DTR 8 CTS 4 RTS Related Information Back Panel Components and Cable Connections on page 18 Disconnect Cables From the Server on page 58 Reconnect Data Cables and Power Cords on page 214 USB Ports The server has two USB ports for attaching suppo...

Page 222: ...T 4 Ground 5 USB 3 0 RX 6 USB 3 0 RX 7 Ground 8 USB 3 0 TX 9 USB 3 0 TX Related Information Back Panel Components and Cable Connections on page 18 Disconnect Cables From the Server on page 58 Reconnect Data Cables and Power Cords on page 214 222 Oracle Server X7 2 Service Manual October 2017 ...

Page 223: ...BIOS Configuration Parameters in the Oracle ILOM Administrator s Guide for Configuration and Maintenance Firmware Release 4 0 in the Oracle Integrated Lights Out Manager ILOM 4 0 Documentation Library at http www oracle com goto ilom docs BIOS Setup Utility Common BIOS Setup Utility Tasks on page 229 If the PCIe riser fault message in Oracle ILOM is not cleared under Open Problems you must manuall...

Page 224: ...m serial number and CPU and DIMM information Advanced Configuration information for the CPU trusted computing USB and other information Set the IP address for the server SP IO Manage configuration settings for I O devices such as I O virtualization settings and enable and disable Option ROMs Boot Configure the boot device priority Save Exit Save changes and exit discard changes and exit discard ch...

Page 225: ... a terminal or terminal emulator connected to a computer through the serial port on the back panel of the server Connect to the server using the Oracle ILOM Remote System Console Plus application 1 Reset or power on the server For example to reset the server From the local server press the On Standby button on the front panel of the server to power off the server and then press the On Standby butt...

Page 226: ...page 251 Navigate BIOS Setup Utility Menus To navigate the menus or options listed on a menu use the arrow keys The currently selected option or sub menu is highlighted For further instructions on how to navigate and change settings in the BIOS Setup Utility refer to the online information provided on the menu 1 Access the BIOS Setup Utility See Access BIOS Setup Utility Menus on page 225 226 Orac...

Page 227: ...plus or minus keys or by pressing Enter and selecting the desired option from the pop up menus 5 Press the Esc key to return from a sub menu screen to the previous menu screen Pressing Esc from a top level menu is equivalent to selecting the Discard Changes and Exit option from the Save Exit Menu 6 Modify parameters as needed 7 Press the F10 key to save your changes and exit the BIOS Setup Utility...

Page 228: ...u as part of the standard BIOS Setup Utility screens For example if the Oracle Storage 12 Gb SAS PCIe RAID HBA Internal card is installed in the server the configuration utility for the HBA appears as a menu selection Configure and Manage BIOS Using Oracle ILOM Oracle Integrated Lights Out Manager ILOM includes BIOS configuration and management tools You can perform the following BIOS configuratio...

Page 229: ...perating system When enabled TXT ensures that the operating system OS starts in a trusted environment and provides the OS with additional security capabilities not available to an untrusted OS Using cryptographic techniques TXT provides measurements of software and platform components so that system software as well as local and remote management applications may use those measurements to make tru...

Page 230: ... For example to reset the server From the local server press the On Standby button on the front panel of the server to power off the server and then press the On Standby button again to power on the server From the Oracle ILOM web interface click Host Management Power Control and select Reset from the Select Action list Click Save and then click OK From the Oracle ILOM CLI type reset System 2 Afte...

Page 231: ...ified using the F2 key will be in effect after booting from the temporary boot device 1 Reset or power on the server For example to reset the server From the local server press the On Standby button on the front panel of the server to power off the server and then press the On Standby button again to power on the server From the Oracle ILOM web interface click Host Management Power Control and sel...

Page 232: ... system from the selected boot device Related Information Access BIOS Setup Utility Menus on page 225 BIOS Setup Utility Menus on page 224 BIOS Key Mappings on page 224 Exit BIOS Setup Utility on page 251 Configure TPM Support The TMP feature set is enabled by default If you wish to disable it or to enable it after it has been disabled perform the procedure in this section 232 Oracle Server X7 2 S...

Page 233: ...dor 1 Access the BIOS Setup Utility menus See Access BIOS Setup Utility Menus on page 225 2 In the BIOS Setup Utility menus navigate to the Advanced Menu 3 On the Advanced Menu screen select Trusted Computing 2 0 4 On the Trusted Computing 2 0 Configuration screen select Security TPM Device Support and press Enter Do one of the following Select Disable to disable Security TPM Device Support Select...

Page 234: ...tup Utility Menus on page 225 BIOS Setup Utility Menus on page 224 Exit BIOS Setup Utility on page 251 Microsoft s Windows Trusted Platform Module Management documentation Configure UEFI Driver Settings 1 Access the BIOS Setup Utility menus See Access BIOS Setup Utility Menus on page 225 2 In the BIOS Setup Utility menus navigate to the IO Menu 234 Oracle Server X7 2 Service Manual October 2017 ...

Page 235: ...he IO Menu screen select either Internal Devices or Add In Cards and press Enter to display the internal device or add in card slot for which you want to enable or disable the PCI E UEFI Driver Setting Up BIOS Configuration Parameters 235 ...

Page 236: ... and press Enter Do one of the following Select Enabled to enable the PCI E UEFI Driver setting Select Disabled to disable the PCI E UEFI Driver setting 6 Press the F10 key to save the changes and exit the BIOS Setup Utility Related Information Access BIOS Setup Utility Menus on page 225 BIOS Setup Utility Menus on page 224 Exit BIOS Setup Utility on page 251 236 Oracle Server X7 2 Service Manual ...

Page 237: ...cation Configure I O Resource Allocation 1 Access the BIOS Setup Utility menus See Access BIOS Setup Utility Menus on page 225 2 In the BIOS Setup Utility menus navigate to the IO Menu Setting Up BIOS Configuration Parameters 237 ...

Page 238: ...Configure I O Resource Allocation 3 On the IO Menu screen select Add In Cards and press Enter to display the add in card slots 238 Oracle Server X7 2 Service Manual October 2017 ...

Page 239: ...Enter Do one of the following Select Enabled to enable I O resource allocation for the I O card Select Disabled to disable I O resource allocation for the I O card 6 Press the F10 key to save the changes and exit the BIOS Setup Utility Related Information Access BIOS Setup Utility Menus on page 225 BIOS Setup Utility Menus on page 224 Exit BIOS Setup Utility on page 251 Setting Up BIOS Configurati...

Page 240: ...oot Configure UEFI Secure Boot 1 Access the BIOS Setup Utility menus See Access BIOS Setup Utility Menus on page 225 2 On the Main Menu screen select Security and press Enter 240 Oracle Server X7 2 Service Manual October 2017 ...

Page 241: ...led to disable UEFI Secure Boot Continue with Step 8 to save changes and exit from the BIOS Setup Utility When enabled Secure Boot allows you to manage Secure Boot policy variables 5 To manage Secure Boot policy variables select Key Management and press Enter The Key Management screen provides options to provision factory default Secure Boot keys or to enroll an Extensible Firmware Interface EFI i...

Page 242: ...actory default keys select Provision Factory Defaults and press Enter Do one of the following Select Enabled to allow the provisioning of factory default Secure Boot keys when the system is in Setup Mode When enabled you can select Install 242 Oracle Server X7 2 Service Manual October 2017 ...

Page 243: ...system to User Mode and install all the factory default Secure Boot keys Select Disabled to disable the provisioning of factory default Secure Boot keys When disabled you can select Delete all Secure Boot Variables to Setting Up BIOS Configuration Parameters 243 ...

Page 244: ...Configure UEFI Secure Boot remove all Secure Boot keys from the system Selecting this option also resets the system to Setup Mode 244 Oracle Server X7 2 Service Manual October 2017 ...

Page 245: ...Configure UEFI Secure Boot 7 If you want to enroll an EFI image select Enroll Efi Image and press Enter Setting Up BIOS Configuration Parameters 245 ...

Page 246: ...figure UEFI Secure Boot a On the Select a File System screen Scroll through the list and select the file system that contains the EFI file and press Enter 246 Oracle Server X7 2 Service Manual October 2017 ...

Page 247: ...rough the list and select the EFI file or another available file and press Enter c On the next Select File screen scroll through the list and select the image file that you want to run in Secure Boot mode and press Enter Setting Up BIOS Configuration Parameters 247 ...

Page 248: ...e the EFI file and press Enter The Secure Boot policy variables are saved to the root folder in the target file system 8 Press the F10 key to save the changes and exit the BIOS Setup Utility Related Information Access BIOS Setup Utility Menus on page 225 BIOS Setup Utility Menus on page 224 UEFI Secure Boot on page 229 Exit BIOS Setup Utility on page 251 248 Oracle Server X7 2 Service Manual Octob...

Page 249: ...eature must be enabled on your server before enabling Trusted Execution Technology TXT See Configure TPM Support on page 232 1 Access the BIOS Setup Utility menus See Access BIOS Setup Utility Menus on page 225 2 On the Main Menu screen select Security and press Enter Setting Up BIOS Configuration Parameters 249 ...

Page 250: ...ect Enabled to enable TXT Select Disabled to disable TXT 5 Press the F10 key to save the changes and exit the BIOS Setup Utility Related Information Access BIOS Setup Utility Menus on page 225 BIOS Setup Utility Menus on page 224 Trusted Execution Technology on page 229 Configure TPM Support on page 232 Exit BIOS Setup Utility on page 251 250 Oracle Server X7 2 Service Manual October 2017 ...

Page 251: ... proceed and exit the BIOS Setup Utility or select No to stop the exit process Note After modifying any BIOS settings the subsequent reboot might take longer than a typical reboot where no settings were modified The additional delay is required to ensure that changes to the BIOS settings are synchronized with Oracle ILOM Related Information Access BIOS Setup Utility Menus on page 225 BIOS Setup Ut...

Page 252: ...252 Oracle Server X7 2 Service Manual October 2017 ...

Page 253: ...OS Boot Menu Selections on page 278 BIOS Exit Menu Selections on page 280 Related Information Oracle X7 Series Servers Administration Guide at http www oracle com goto x86admindiag docs Setting Up BIOS Configuration Parameters on page 223 BIOS Main Menu Selections This section includes a screen of the BIOS Main Menu The options that are available from the Main Menu are described in the table that ...

Page 254: ...ease Format is XXYYZZPP which indicates XX Unique project platform code YY BIOS major release ZZ BIOS minor release PP Build number Example 42 01 04 01 System Date Current date is displayed You can change the date setting Example Thu 06 20 2017 System Time Current time is displayed You can change the time setting Example 13 38 27 UPI Link Speed R O SLOW Intel UltraPath Interconnect UPI operational...

Page 255: ...ed Product Name Product name is displayed Example Oracle Server X7 2 Product Serial Number Product serial number is displayed Example 1134FML00V Board Serial Number Board serial number is displayed Example 489089M 1637E2002E CPU INFORMATION R O Attributes of a single processor CPU are defined A separate information structure is provided for each processor supported in the system Most of the values...

Page 256: ... Socket 1 CPU Information R O If CPU socket 1 is populated the same options as Socket 0 CPU Information are displayed Otherwise displays Not Present DIMM INFORMATION R O Memory module DIMM presence and size information are displayed Processor 0 DIMMs R O For D0 D11 if a DIMM is present memory size in gigabytes is displayed Otherwise displays Not Present Processor 1 DIMMs R O Same as Processor 0 SE...

Page 257: ...Boot variables Saves all Secure Boot variables to the root folder in the chosen file system Platform Key PK Save to File Set New Erase Enroll factory defaults or load certificates from a file Key Exchange Keys Save to File Set New Append Erase Enroll factory defaults or load certificates from a file Authorized Signatures Save to File Set New Append Erase Enroll factory defaults or load certificate...

Page 258: ...iguration Options on page 259 BIOS Advanced Menu Gigabit Network Connection Options on page 261 BIOS Advanced Menu Oracle Dual Port 10Gb 25Gb SFP28 Ethernet Controller Options on page 262 BIOS Advanced Menu Driver Health Options on page 264 BIOS Advanced Menu Serial Port Console Redirection Options on page 265 BIOS Advanced Menu Network Stack Options on page 266 BIOS Advanced Menu NVMe Configurati...

Page 259: ...pecified None The human readable name that you assigned to this attempt iSCSI Mode Disabled Enabled Enabled for MPIO Disabled Set to Enabled for multipath I O MPIO MPIO can boost the performance of an application by load balancing traffic across multiple ports Internet Protocol IP4 IP6 Autoconfigure IP4 Can be set to IP4 IP6 or Autoconfigure The initiator IP address is assigned by the system to IP...

Page 260: ...s 0 0 0 0 None Use to set target IP address in dotted decimal notation Target Port 3260 Use to change target port number Boot LUN 0 Use to set the hexadecimal representation of the boot logical unit number LUN Example 4752 3A4F 6b7e 2F99 Authentication Type CHAP None CHAP Define the Challenge Handshake Authentication Protocol CHAP Available settings are CHAP Kerberos and None CHAP Type One Way Mut...

Page 261: ...nabled NA Use this option to enable or disable wake on LAN Blink LEDs 0 1 2 3 0 Use to identify the physical network port by blinking the associated LED UEFI Driver R O NA NA Identifies the UEFI driver Adapter PBA R O NA NA Product board adapter PBA number You can use the Intel Network Adapter PBA number to search for the adapter s model number The PBA number is a nine digit number that is the las...

Page 262: ...e Menu R O NA NA Lists the current firmware versions for the Ethernet controller Device Configuration Menu NA NA Configure the device Number of VFs per PF NA 16 Configure the number of VFs virtual functions per PF physical functions in multiples of 8 0 128 SR IOV Enabled Disabled Disabled Enable Disable single root I O virtualization Number of MSI X Vectors per VF NA 16 Configure the number MSI X ...

Page 263: ...CoS Queue Profile 3 CoS Queue Profile 4 CoS Queue Profile 6 CoS Queue Profile 7 Default CoS Queue Profile Default CoS Queue Profile Select the QoS Profile DCB Protocol Disabled Enabled IEEE only CEE only Both IEEE preferred with fallback to CEE Disabled Enable or disable DCB Data Center Bridging Protocol LLDP nearest bridge Enabled Disabled Disabled Configure LLDP Link Layer Discovery Protocol nea...

Page 264: ... the virtual LAN VLAN mode VLAN ID NA 1 Configure the VLAN ID 1 4094 Note This selection is available only when VLAN Mode is Enabled NIC RDMA Mode R O NA Disabled Blink LEDs NA 0 Configure blink LEDs for a duration of up to 15 seconds Link Status R O NA Connected Specifies the link status of the port Chip Type R O NA NA Displays the manufacturer and model of the Ethernet controller PCI Device ID R...

Page 265: ... Menu Serial Console Redirection options Setup Options Options Defaults Description EMS Console Redirection Disabled Enabled Disabled Use this option to enable or disable console redirection for Windows Emergency Management Service EMS administration Console Redirection Disabled Enabled Enabled Use this option to enable or disable console redirection Terminal Type VT100 VT100 VT UTF8 ANSI VT100 Se...

Page 266: ...They can be used as an additional data bit Stop Bits 1 2 1 Stop bits indicate the end of a serial data packet A start bit indicates the beginning of a serial data packet The standard setting is 1 stop bit Communication with slow devices may require more than 1 stop bit Flow Control None Hardware RTS CTS Software Xon Xoff None Flow control can prevent data loss from buffer overflow When sending dat...

Page 267: ...v6 HTTP Support Disabled Enabled Disabled Enable or disable IPv6 HTTP Boot support If disable the IPv6 HTTP Boot Option will not be created PXE boot wait time 0 0 Wait time to press ESC key to abort the PXE boot Media detect count 1 1 Number of times the presence of media will be checked BIOS Advanced Menu NVMe Configuration Options The following table describes the BIOS Advanced Menu NVMe configu...

Page 268: ... A Displays active Platform Configuration Register PCR banks Available PCR banks R O N A N A Displays available Platform PCR banks SHA 1 PCR Bank R O N A N A Displays if the SHA 1 PCR bank is enabled disabled SHA256 Bank R O N A N A Displays if the SHA256 PCR bank is enabled disabled Pending Operation None TPM Clear None Use this option to schedule an operation for the security device Note Your co...

Page 269: ...able disable SATA test mode SATA RSTe Boot Info Disable Enable Enable Enable this setting to provide full int13h support for SATA controller attached devices Note This option is available only if Configure SATA as is set to RAID SATA Mode Options Select SATA mode related options SATA HDD Unlock Disable Enable Enable Use this option to enable disable SATA HDD unlock SATA LED Locate Disable Enable E...

Page 270: ...ll be enabled for router cycle 2 for NVRAM engine SATA Port 0 Software Reserve Port 0 Disable Enable Enable Use this option to enable disable the SATA port Hot Plug Disable Enable Disable Use this option to designate the port as hot pluggable Configure as eSATA Disable Enable Disable Use this option to configure the port as an external SATA eSATA device Mechanical Presence Switch Disable Enable En...

Page 271: ...evel cache MLC streamer prefetcher MSR 1A4h bit 0 Adjacent Cache Prefetcher Disabled Enabled Enabled Enable the mid level cache MLC streamer prefetcher MSR 1A4h bit 1 DCU Streamer Prefetcher Disabled Enabled Enabled Enable DCU streamer prefetcher which is a L1 data cache prefetcher MSR 1A4h 2 DCP IP Prefetcher Disabled Enabled Enabled Enable DCU IP prefetcher which is a L1 data cache prefetcher MS...

Page 272: ...n Power Technology Disabled Energy Efficient Custom Custom Enables the power management features EIST GV3 Enabled Disabled Enabled Enable or disable Enhanced Intel SpeedStep Technology EIST Turbo Mode Enabled Disabled Enabled Enabled mode is supported only if Turbo Mode is supported in the CPU Enabled mode also requires that Enhanced Multi Threaded Thermal Monitoring EMTTM be enabled on the CPU CP...

Page 273: ...Enhanced Host Controller Interface EHCI hand off support This is a workaround for operating systems without EHCI hand off support The EHCI change of ownership should be claimed by the EHCI driver Port 60 64 Emulation Disabled Enabled Enabled Enable I O port 60h 64h emulation support Enable this setting for the complete USB keyboard legacy support for non USB aware operating systems Rear Port Disab...

Page 274: ...nable Disable Enables or disables disk freeze lock Enabling this setting prevents disks from being sanitized Disk types include NVMe and M 2 Related Information BIOS Main Menu Selections on page 253 BIOS IO Menu Selections on page 274 BIOS Boot Menu Selections on page 278 BIOS Exit Menu Selections on page 280 BIOS IO Menu Selections This section includes a screen of the BIOS IO Menu The options th...

Page 275: ...d in Cards Options on page 277 BIOS IO Menu PCIE Hardware Slot Configuration Options on page 278 BIOS IO Menu PCI Subsystem Settings Options The following table describes the BIOS IO Menu PCI Subsystem Settings Options Setup Options Options Defaults Description PCI 64 Bit Resources Allocation Disabled Enabled Enabled Enable or disable 64 bit capable devices to be decoded in above 4G address space ...

Page 276: ...ted I O VT d by reporting the I O device assignment to VMM through DMA remapping reporting DMAR Advance Configuration Power Interface ACPI tables SR IOV Support Disabled Enabled Enabled Single Root I O Virtualization SR IOV is used to configure devices into multiple virtual devices that can be used on virtual OS installations If supported by the hardware and set to enabled all devices within the s...

Page 277: ...ns to change the internal device settings PCI E UEFI Driver Enable Disabled Enabled Enabled Enable or disable PCI E UEFI Driver If set to enabled UEFI Driver for the card executes as normal If set to disabled UEFI Driver for the card is not copied into memory and the execution of the UEFI Driver is inhibited NET1 and NET2 See NET0 description BIOS IO Menu Add in Cards Options The following table d...

Page 278: ...lts Description Slot 1 Hardware Configuration Displays and provides options to configure Hot plug functionality or FM10K Bifurcation for the PCIe HBA slot PCIE Slot Hardware Configuration HotPlug Disabled HotPlug Enabled FM_10_8x8_Bifurcation HotPlug Disabled Enable or disable Hot plug or FM10K Bifurcation Slot 2 Slot 3 and Slot 4 See Slot 1 description Related Information BIOS Main Menu Selection...

Page 279: ...ts and displays the error message Network Boot Failed when all PXE boots failed If set to Boot List fail over to the main Boot Options Priority list Persistent Boot Support Disabled Enabled Disabled If enabled the Persistent Boot feature is enabled If disabled system reverts back to the default boot handling from the next boot UEFI Boot Option Priority Displays and sets the system boot order Relat...

Page 280: ...lows Setup Options Description Save Changes and Exit Save changes and exit the BIOS Setup Utility Discard Changes and Exit Exit the BIOS Setup Utility without saving changes Discard Changes Discard any changes made to the setup options Restore Defaults Restore load the optimal default values for all of the setup options Related Information BIOS Main Menu Selections on page 253 280 Oracle Server X7...

Page 281: ...BIOS Exit Menu Selections BIOS Advanced Menu Selections on page 258 BIOS IO Menu Selections on page 274 BIOS Boot Menu Selections on page 278 BIOS Setup Utility Menu Options 281 ...

Page 282: ...282 Oracle Server X7 2 Service Manual October 2017 ...

Page 283: ... or in the Oracle ILOM command line interface CLI you can collect system specific information about the server determine the health state of discrete components and view any open problems on the server Oracle ILOM automatically detects system hardware faults and environmental conditions on the server If a problem occurs on the server Oracle ILOM will automatically do the following Illuminate the F...

Page 284: ... sensor indicator or FRU represented Description Describes the particular component name reference Values Defines the states of the sensor indicator or FRU entity and any specific units or values that are expected if applicable Note Some component names are hidden in the Oracle ILOM user interfaces Further as of Oracle ILOM 3 2 the Oracle ILOM 3 0 legacy targets SYS and STORAGE have been replaced ...

Page 285: ...ower sensor Watts SYS VPS_CPUS Threshold sensor Virtual power sensor CPUs Watts SYS VPS_MEMORY Threshold sensor Virtual power sensor Memory Watts SYS VPS_FANS Threshold sensor Virtual power sensor Fans Watts SYS T_AMB Threshold sensor Ambient temperature on system motherboard Degrees Celsius SYS TEMP_FAULT Indicator Temperature Fault LED Color Amber Location Front panel Off Normal On Chassis overt...

Page 286: ... Color Amber Location Front panel Off Normal On General power supply fault SYS FAN_FAULT Indicator Top Fan Fault LED Color Amber Location Front panel Off Normal On General fan fault SYS DO_NOT_SERVICE Indicator Do Not Service LED Color White Location Front panel Off Normal On Do not service Related Information Cooling Unit Components on page 287 Disk Backplane Components on page 287 Memory Device ...

Page 287: ...ACH Threshold sensor Fan module fan speed RPM SYS MB FM 0 3 SERVICE Indicator Fan Fault Service Required LED Color Amber Location Motherboard Off Normal On Fan module was diagnosed as faulty Related Information System Chassis Components on page 285 Disk Backplane Components on page 287 Memory Device Components on page 289 Power Unit Components on page 289 Processor Components on page 290 System Mo...

Page 288: ...ator Fault Service Required LED Color Amber Location HDD Off Normal On HDD was diagnosed as faulty SYS DBP HDD 0 x OK2RM Indicator Hard disk drive OK to remove Color Blue Location HDD Off Normal On HDD is OK to remove SYS DBP HDD 0 x NVME FRU NVMe drive FRU SYS DBP HDD 0 x NVME PRSNT Discrete sensor NVMe device presence 01h ENTITY_ABSENT 02h ENTITY_PRESENT Related Information System Chassis Compon...

Page 289: ...IMM was diagnosed as faulty Related Information System Chassis Components on page 285 Cooling Unit Components on page 287 Disk Backplane Components on page 287 Power Unit Components on page 289 Processor Components on page 290 System Motherboard Components on page 291 System Firmware Components on page 293 Hard Disk Drive Components on page 293 Power Unit Components The following table lists the p...

Page 290: ...lts SYS PS 0 1 V_12V Voltage sensor 12V output voltage Volts SYS PS 0 1 V_12V_STBY Voltage sensor 12V standby output voltage Volts SYS PS 0 1 T_IN Temperature sensor PSU input temperature Degrees Celsius SYS PS 0 1 T_OUT Temperature sensor PSU output temperature Degrees Celsius Related Information System Chassis Components on page 285 Cooling Unit Components on page 287 Disk Backplane Components o...

Page 291: ... 287 Memory Device Components on page 289 Power Unit Components on page 289 System Motherboard Components on page 291 System Firmware Components on page 293 Hard Disk Drive Components on page 293 System Motherboard Components The following table lists the system motherboard components Component Name Oracle ILOM CLI Targets IPMI Type Description Values if applicable SYS MB FRU General host system m...

Page 292: ... panel On SP is operating Off SP requires service SYS SP NET 0 1 FRU SP Ethernet FRU SYS MB RISER3 FRU M 2 SSD riser SYS MB RISER3 PRSNT Discrete sensor M 2 riser presence 01h ENTITY_ABSENT 02h ENTITY_PRESENT SYS MB RISER3 SSD 0 1 FRU Internal M 2 SSD drives SYS MB RISER3 SSD 0 1 PRSNT Discrete sensor M 2 SSD drive presence 01h ENTITY_ABSENT 02h ENTITY_PRESENT SYS MB RISER3 SSD 0 1 STATE State sen...

Page 293: ...t Components on page 289 Processor Components on page 290 System Motherboard Components on page 291 Hard Disk Drive Components on page 293 Hard Disk Drive Components The following table lists the hard disk drive HDD components Component Name Oracle ILOM CLI Targets IPMI Type Description Values if applicable SYS DBP HDD 0 x FRU Hard disk drive FRU From host SYS DBP HDD 0 x PRSNT Discrete sensor Har...

Page 294: ...PRESENT Related Information System Chassis Components on page 285 Cooling Unit Components on page 287 Disk Backplane Components on page 287 Memory Device Components on page 289 Power Unit Components on page 289 Processor Components on page 290 System Motherboard Components on page 291 System Firmware Components on page 293 Identifying SNMP Trap Messages It is possible to configure Oracle ILOM to g...

Page 295: ...acle ILOM Event Message Lower fatal threshold no longer exceeded Severity and Description Informational A temperature sensor has reported that its value has gone below an upper fatal threshold setting or above a lower fatal threshold setting The sunHwTrapThresholdType object indicates whether the threshold was an upper or lower threshold SYS PS 0 1 T_OUT SYS PS 0 1 T_IN SYS MB T_IN_SLOT 1 3 SYS MB...

Page 296: ..._AMB SNMP Trap sunHwTrapTempFatalThresholdDeasserted Oracle ILOM Event Message Lower fatal threshold no longer exceeded Severity and Description Informational A temperature sensor has reported that its value has gone below an upper fatal threshold setting or above a lower fatal threshold setting The sunHwTrapThresholdType object indicates whether the threshold was an upper or lower threshold SYS T...

Page 297: ...onents on page 290 System Motherboard Components on page 291 Hard Disk Drive Components on page 293 Power Events The following table lists power events Messages and Descriptions Component Name SNMP Trap sunHwTrapPowerSupplyError Oracle ILOM Event Message PS_PRESENCE ASSERT Severity and Description Major A power supply sensor has detected an error SYS PS 0 1 STATE SNMP Trap sunHwTrapPowerSupplyOk O...

Page 298: ... error SYS PS 0 1 STATE SNMP Trap sunHwTrapPowerSupplyError Oracle ILOM Event Message PS_INPUT_ERROR ASSERT Severity and Description Major A power supply sensor has detected an error SYS PS 0 1 STATE SNMP Trap sunHwTrapPowerSupplyOk Oracle ILOM Event Message PS_INPUT_ERROR DEASSERT Severity and Description Major A power supply sensor has detected an error SYS PS 0 1 STATE SNMP Trap sunHwTrapPowerS...

Page 299: ...ed when the SNMP agent does not recognize the component type The sunHwTrapThresholdType object indicates whether the threshold was an upper or lower threshold SYS VPS_FANS SYS PS 0 1 P_IN SYS PS 0 1 P_OUT SNMP Trap sunHwTrapSensorThresholdOk Oracle ILOM Event Message Upper noncritical threshold no longer exceeded Severity and Description Informational A sensor has reported that its value is in the...

Page 300: ...ject indicates whether the threshold was an upper or lower threshold SYS PS 0 1 V_12V SYS PS 0 1 V_12V_STBY SYS PS 0 1 V_IN SNMP Trap sunHwTrapVoltageFatalThresholdDeasserted Oracle ILOM Event Message Lower fatal threshold no longer exceeded Severity and Description Informational A voltage sensor has reported that its value has gone below an upper fatal threshold setting or above a lower fatal thr...

Page 301: ...e Upper noncritical threshold exceeded Severity and Description Minor A sensor has reported that its value has gone above an upper noncritical threshold setting or below a lower noncritical threshold setting This generic sensor trap is generated when the SNMP agent does not recognize the component type The sunHwTrapThresholdType object indicates whether the threshold was an upper or lower threshol...

Page 302: ...hreshold was an upper or lower threshold SYS MB FM 0 3 F 0 x TACH SNMP Trap sunHwTrapFanSpeedFatalThresholdExceeded Oracle ILOM Event Message Lower fatal threshold exceeded Severity and Description Critical A fan speed sensor has reported that its value has gone above an upper fatal threshold setting or below a lower fatal threshold setting The sunHwTrapThresholdType object indicates whether the t...

Page 303: ...below normal speed Severity and Description Informational A memory component fault has been cleared SYS MB SNMP Trap sunHwTrapMemoryFault Oracle ILOM Event Message event fault cpu intel quickpath unknown errcode An unknown error code from the Quickpath Interconnect QPI reference code has been detected Severity and Description Major A memory component is suspected of causing a fault SYS MB SNMP Tra...

Page 304: ...ption Major A processor sensor has returned to its normal state Device present SYS MB P 0 x PRSNT SNMP Trap sunHwTrapProcessorError Oracle ILOM Event Message ENTITY_DISABLED ASSERT Severity and Description Major A processor sensor has detected an error Device disabled SYS MB P 0 x PRSNT SNMP Trap sunHwTrapProcessorOk Oracle ILOM Event Message ENTITY_DISABLED DEASSERT Severity and Description Major...

Page 305: ...Entity Presence Events System Motherboard Components on page 291 Hard Disk Drive Components on page 293 Monitoring Components and Identifying SNMP Messages 305 ...

Page 306: ...306 Oracle Server X7 2 Service Manual October 2017 ...

Page 307: ... screen 280 exiting from 251 function keys 224 IO screen 274 Main screen 253 menus accessing 225 navigating menu options 226 setup screens summary 224 shortcut key sequences 224 TPM support 232 UEFI BIOS 228 board components 285 boot device selecting 231 boot drive LEDs 31 buttons Fault Remind 138 Power 56 C cable part number NVMe cables 190 SAS cables 182 cables data and power connecting 214 disc...

Page 308: ...44 device and driver naming 44 pinouts 217 Exit BIOS screen 280 exploded view of server 19 external cables connecting 40 F fan modules description 21 installing 84 removing 81 Fault Remind button identifying failed processors 138 location 104 138 using 104 Fault Service Required LED 29 FIM installing 159 removing 157 servicing 157 FIM cable installing 196 removing 194 servicing 193 firmware compon...

Page 309: ...iption 21 internal USB flash drive installing 94 removing 93 IO allocation enabling and disabling resources 237 IO BIOS screen 274 IPMI type 284 L latch release button storage drive 69 72 76 LED indicator module description 22 LEDs boot drive 31 power supply 31 88 88 storage drive 31 system status 29 Locate Button LED 29 locating chassis serial number 47 M M 2 flash SSD installing 131 removing 130...

Page 310: ...B 221 power standby mode 56 57 58 standby power mode 58 power cable installing 196 removing 194 servicing 193 power down server gracefully 54 with On Standby button 56 power supply description 21 installing 90 LEDs 31 88 88 removing 88 servicing 87 power unit components 289 power on self test POST code checkpoint tests 29 powering off the system 53 processor components 290 processor s physical lay...

Page 311: ...r power on 225 service Auto Service Request 48 preparing server 52 returning server to operation 209 set command 149 shortcut key sequences in BIOS Setup Utility 224 show command 148 shutting down the system gracefully 53 gracefully using Oracle ILOM CLI 54 gracefully using Oracle ILOM web interface 55 gracefully using the On Standby button 56 immediately 53 immediately using Oracle ILOM CLI 57 im...

Page 312: ...leshooting information needed when contacting support 46 overview 37 server 23 Trusted Execution Technology TXT description 229 enabling and disabling 249 Trusted Platform Module TPM enabling and disabling 232 U UEFI driver enabling and disabling 234 UEFI Secure Boot description 229 enabling and disabling 240 USB port pinout 221 W weight of server 61 312 Oracle Server X7 2 Service Manual October 2...

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