Oracle Sun Fire X4470M2 Product Notes Download Page 53

Page: 53 / 60

Documentation Known Issues

■

Sun Server CLI Tools and IPMI User's Guide:

http://docs.oracle.com/cd/E19428-

01/821-1600/toc.html

Oracle ILOM 3.1 Supplement for Sun Server X2-4

■

Accessibility for the hearing impaired:

http://www.oracle.com/pls/topic/lookup?

ctx=acc&id=trs

■

Oracle Enterprise Manager Ops Center:

http://www.oracle.com/technetwork/oem/ops-

center/index.html

Oracle ILOM Documentation

Starting with system software release 2.0.0, your system is equipped with Oracle ILOM

4.0.2.25 or newer.

■

For information about Oracle ILOM on systems with Oracle ILOM 4.0 or newer, refer to

the

Oracle ILOM 4.0 Documentation Library

■

For information about Oracle ILOM on systems with Oracle ILOM 3.2.10.21 or earlier,

refer to the

Oracle ILOM 3.2 Documentation Library

■

For information about Oracle ILOM on systems with Oracle ILOM 3.1.2.50.b or earlier,

refer to the

Oracle ILOM 3.0 Documentation Library

These libraries are located at

https://www.oracle.com/goto/ilom/docs

Antistatic Wrist Straps Are Not Included With All

CRUs and FRUs

The service and installation documentation might state that antistatic wrist straps are included

with Customer Replaceable Units (CRUs) and Field Replaceable Units (FRUs). This is not

always true. Some CRUs and FRUs are shipped without antistatic wrist straps.

Chapter 1 • Sun Server X2-4 Product Notes

Summary of Contents for Sun Fire X4470M2

Page 1: ...Sun Server X2 4 formerly Sun Fire X4470 M2 Product Notes Part No E20790 28 September 2018 ...

Page 2: ......

Page 3: ...iety of information management applications It is not developed or intended for use in any inherently dangerous applications including applications that may create a risk of personal injury If you use this software or hardware in dangerous applications then you shall be responsible to take all appropriate fail safe backup redundancy and other measures to ensure its safe use Oracle Corporation and ...

Page 4: ...n des informations Ce logiciel ou matériel n est pas conçu ni n est destiné à être utilisé dans des applications à risque notamment dans des applications pouvant causer un risque de dommages corporels Si vous utilisez ce logiciel ou ce matériel dans le cadre d applications dangereuses il est de votre responsabilité de prendre toutes les mesures de secours de sauvegarde de redondance et autres mesu...

Page 5: ...s 15 Deprecation Notice for Oracle ILOM IPMI 2 0 Management Service 16 Resolving Warning Messages for Custom CA and Self Signed SSL Certificates 17 Oracle ILOM License Information 18 Oracle ILOM Enhancement Allows Enabling IPv4 only IPv6 only or Dual Stack 18 Downloading an OS or Software Applications 19 Physical Media Requests Are No Longer Supported 20 Sun Server X2 4 Name Change 20 Supported Op...

Page 6: ...Known Issues 40 Oracle Linux SUSE Linux Enterprise Server SLES and Red Hat Enterprise Linux RHEL Known Issues 41 Oracle VM Known Issue 46 Windows Known Issues 46 Oracle Integrated Lights Out Manager ILOM Known Issues 48 Oracle Hardware Installation Assistant Known Issues 49 Documentation Known Issues 51 Broken Links in Sun Server X2 4 Documentation Library 51 Oracle ILOM Documentation 53 Antistati...

Page 7: ...Contents Installing Updates Using Other Methods 58 Oracle Support 59 7 ...

Page 8: ...8 Sun Server X2 4 formerly Sun Fire X4470 M2 Product Notes September 2018 ...

Page 9: ...authorized service providers Required knowledge Advanced experience troubleshooting and replacing hardware Product Documentation Library Documentation and resources for this product and related products are available at http docs oracle com cd E20781_01 index html Feedback Provide feedback about this documentation at https www oracle com goto docfeedback Using This Documentation 9 ...

Page 10: ...10 Sun Server X2 4 formerly Sun Fire X4470 M2 Product Notes September 2018 ...

Page 11: ...Cards on page 26 Oracle x86 Products Accessibility on page 30 Resolved Issues on page 34 Known Open Issues on page 38 Documentation Known Issues on page 51 Chapter 2 Getting Server Firmware and Software Important Operating Notes This section provides important information related to the operation of the server Server Security Software Releases and Critical Patch Updates on page 12 IMPORTANT Instal...

Page 12: ...se go to My Oracle Support at https support oracle com Oracle notifies customers about security vulnerability fixes for all its products four times a year through the Critical Patch Update CPU program Customers should review the CPU advisories to ensure that the latest software release updates are applied to their Oracle products Note that updates for Engineered Systems are specifically published ...

Page 13: ...he System Firmware Version in the General Information table From the CLI type show System Firmware or version For more details refer to information about viewing system information and inventory in the Oracle ILOM Administrators Guide for Configuration and Maintenance which is available at https www oracle com goto ilom docs 2 Ensure that the server firmware version is at the minimum required vers...

Page 14: ...Second Change The TLSv1 1 configuration property will no longer be supported and will be removed from all Oracle ILOM user interfaces in the next major release of Oracle ILOM For future updates regarding TLSv1 1 support in Oracle ILOM refer to latest release information in the Oracle ILOM Feature Updates and Release Notes for Firmware 4 0 x at https docs oracle com cd E81115_01 index html Oracle I...

Page 15: ...logy To classify a MegaRAID disk controller event gather and parse the MegaRAID disk controller event logs either by running the StorCLI command For example manually gather and parse the controller event log by using the StorCLI command At the root prompt type root storcli64 c0 show events file event log Controller 0 Status Success Note Use the existing name of the event log as the name for the di...

Page 16: ...n the RAID controller and the disks Oracle Service personnel can find more information about the diagnosis and triage of hard disk and SAS data path failures on x86 servers at the My Oracle Support web site https support oracle com Refer to the Knowledge Article Doc ID 2161195 1 If there are multiple simultaneous disk problems on an Exadata server Oracle Service personnel can refer to Knowledge Ar...

Page 17: ...cle ILOM refer to the latest firmware release information published in the Oracle ILOM Feature Updates and Release Notes Firmware Release 4 0 x Resolving Warning Messages for Custom CA and Self Signed SSL Certificates The following information applies to the users of the Oracle ILOM Remote System Console and the Oracle ILOM Remote System Console Plus A warning message occurs when the Java client i...

Page 18: ...any of the following type of network connections IPv4 only IPv6 only or dual stack IPv4 and IPv6 enabled The following web and command line interface CLI instructions provide details for viewing and modifying the network settings that are assinged to the SP To modify the SP network settings from the Oracle ILOM web interface do the following 1 Log in to Oracle ILOM as an Administrator 2 Click ILOM...

Page 19: ... out of the box with network settings enabled for a dual stack IPv4 and IPv6 network connection If the IPv4 State property is enabled SP network state enabled and the IPv6 State property is disabled SP network ipv6 state disabled Oracle ILOM will support an IPv4 only network connection 5 To commit the pending network changes IPv4 or IPv6 in Oracle ILOM type set SP network commitpending true Note A...

Page 20: ...rver X2 4 name identifies the following X identifies an x86 product The first number 2 identifies the generation of the server The second number 4 identifies the number of processors Supported Operating Systems The latest supported version of Oracle Solaris for your server is Oracle Solaris 11 3 For other operating systems the following list provides links to Hardware Compatibility Lists HCLs To f...

Page 21: ...ng systems supported 1 6 0 and 1 6 1 Oracle Linux 6 7 and 7 2 64 bit Red Hat Enterprise Linux RHEL 6 7 and 7 2 64 bit Oracle VM 3 3 3 Oracle Solaris 11 3 available preinstalled 1 5 1 No new operating systems supported 1 5 Oracle Linux 6 6 and 7 1 64 bit Red Hat Enterprise Linux RHEL 6 6 and 7 1 64 bit Oracle VM 3 3 2 Oracle Solaris 11 2 available preinstalled 1 4 2 Oracle Linux 6 5 and 5 10 64 bit...

Page 22: ...EL 5 5 and 6 0 64 bit Windows Server 2008 R2 64 bit Windows Server 2008 SP2 64 bit SUSE Linux Enterprise Server SLES 11 SP1 Oracle Unbreakable Enterprise Kernel for Linux Release 2 and Release 3 of the Oracle Unbreakable Enterprise Kernel for Linux are supported in this release of the Sun Server X2 4 software Oracle Unbreakable Enterprise Kernel Release 2 for Linux Release 2 is installed by defaul...

Page 23: ...hts Out Manager ILOM and BIOS firmware are shipped on your Sun Server X2 4 This section identifies the supported Oracle ILOM and BIOS firmware versions It includes the following sections Supported Firmware in Software Releases on page 23 Firmware Updates on page 24 Supported Diagnostics on page 25 Supported Software on page 25 Supported Firmware in Software Releases Supported firmware versions are...

Page 24: ...le ILOM 1 4 3 1 2 24 b r79266 16 04 02 00 bundled in Oracle ILOM 1 3 1 3 1 2 24 a r75561 16 04 01 05 bundled in Oracle ILOM 1 3 3 1 2 24 r73820 16 04 01 02 1 2 3 0 6 12 a r70287 16 03 01 03 1 1 3 0 16 12 r65661 16 02 01 01 1 0 3 0 14 20 r63740 16 01 01 18 Firmware Updates If you need to reinstall the Oracle ILOM or BIOS firmware or obtain updates to the firmware go to the My Oracle Support web sit...

Page 25: ... Oracle Support web site at https support oracle com For information about how to download the latest firmware and software see Chapter 2 Getting Server Firmware and Software Supported Memory Configurations The Sun Server X2 4 supports dual rank 4 GB and 8 GB RDIMMs and quad rank 16 GB RDIMMs A two processor system using four riser modules populated with 16 GB RDIMMs supports a maximum of 512 GB o...

Page 26: ...he number of cards tested and supported by Oracle TABLE 1 PCIe Card Quantity and Slot Restrictions PCIe Card Maximum Quantity Supported Slot Restrictions Sun Dual Port GbE PCIe 2 0 Adapter MMF 7100482 4 Supported in all slots Sun Quad Port GbE PCIe 2 0 Adapter UTP 7100479 4 Supported in all slots Sun Dual Port 10GBase T PCIe 2 0 Adapter 7100563 4 Supported in all slots except x4 electrical interfa...

Page 27: ...Ie Dual Gigabit Ethernet MMF Adapter 7281A 2 N 8 Supported in all slots Sun Dual 10GbE SFP PCIe 2 0 Low Profile Adapter 1109A Z 6 Supported in all slots except x4 electrical interface slots slots 0 and 9 InfiniBand Quad Data Rate CX2 PCIe Adapter 4242A 4 Supported in all slots except x4 electrical interface slots slots 0 and 9 Sun Storage 10 GbE FCoE PCIe Low Profile Dual Port Twin Ax Converged Ne...

Page 28: ... PCIe Card Requirements Review the following sections that describe the Sun Flash Accelerator F20 PCIe card requirements Card Placement and Cooling on page 28 ESM Replacement Interval on page 29 Card Placement and Cooling If you are using the Sun Flash Accelerator F20 PCIe card your configuration must meet the following requirements for proper installation and cooling Do not connect devices to the...

Page 29: ...C to 35 C 41 F to 95 F Nonoperating temperature 40 C to 70 C 40 F to 158 F With this HBA installed in slot 8 slot 7 or slot 6 the ambient temperature requirement for the server is modified to the following Operating temperature 5 C to 32 C 41 F to 89 6 F Nonoperating temperature 40 C to 70 C 40 F to 158 F ESM Replacement Interval The Sun Flash Accelerator F20 PCIe card contains a component called ...

Page 30: ...ual Port Twin Ax SR Converged Network Adapter SG PCIEFCOE2 Q TA or SG XPCIEFCOE2 Q TA or SG PCIEFCOE2 Q SR or SG XPCIEFCOE2 Q SR Refer to Windows Known Issues on page 46 for more information about this known issue Oracle x86 Products Accessibility This section describes the accessibility features that are part of Oracle x86 hardware firmware and related documentation Oracle strives to make its pro...

Page 31: ...e server hardware The Oracle ILOM BUI does not require a special accessibility mode rather its accessibility features are always available The BUI was developed using standard HTML and JavaScript and its features conform to accessibility guidelines To navigate a BUI page and select items or enter commands you can use standard keyboard inputs such as using the Tab key to go to a selection or the up...

Page 32: ... Oracel ILOM at https www oracle com goto ilom docs Oracle Hardware Management Pack Accessibility Oracle Hardware Management Pack software is a set of command line interface CLI tools Oracle Hardware Management Pack software does not include product specific accessibility features Using a keyboard you can run the CLI tools as text commands from the operating system of a supported Oracle server All...

Page 33: ...ocuments are accessible using standard operating system controls and assistive technology PDF documents are also provided however PDF is not an accessible format PDF documents are considered support documents because the PDF content is available in accessible HTML format Product documentation provides figures other types of images and screenshots that do not rely on color for interpretation Within...

Page 34: ...nother brand Affected Software Oracle ILOM 3 1 2 2 4 r78320 Oracle ILOM 3 1 2 24 a r75561 Oracle ILOM 3 1 2 24 b r79266 Fix Available Oracle ILOM 3 1 2 24 c r81341 15786494 DIMM field replaceable unit FRU part number is not reported correctly from ipmitool fru output Issue ipmitool fru output returns the DIMM product part number as 001 0003 01 and not as a proper vendor identification number for e...

Page 35: ...PS Upper Non critical going high Reading 450 Threshold 270 Watts Affected Software Oracle ILOM 3 1 2 2 4 r78320 Oracle ILOM 3 1 2 24 a r75561 Oracle ILOM 3 1 2 24 b r79266 Fix Available ILOM 3 1 2 24 c r81341 15623738 NIC port enumeration might change after one or more PCIe cards are added Issue Because PCIe bus numbering is dynamic on the Sun Server X2 4 after you add one or more PCIe cards to th...

Page 36: ... that is running the Windows Server 2008 R2 operating system Issue Oracle Hardware Installation Assistant includes an auto run utility to help create a boot capable USB flash drive on a Windows based system The Oracle Hardware Installation Assistant auto run utility for the Windows Server 2008 R2 operating system does not work The initial application screen does not appear when using either an Ora...

Page 37: ...Ration Configuration MMIOL Reclaim Disabled 15711616 The generate netboot img sh file in Oracle Hardware Installation Assistant does not work Issue The generate netboot img sh file located in the root folder of Oracle Hardware Installation Assistant does not work The generate netboot img sh file is used to create the netboot img file that is used for PXE installations of Oracle Hardware Installati...

Page 38: ...nown Issues on page 46 Oracle Integrated Lights Out Manager ILOM Known Issues on page 48 Oracle Hardware Installation Assistant Known Issues on page 49 Documentation Known Issues on page 51 Hardware Known Issue TABLE 4 Hardware Known Open Issue Bug ID Description None Do not mix dual rank and quad rank DIMMs Issue The Sun Server X2 4 now supports dual rank and quad rank DIMMs However mixing dual r...

Page 39: ...Boot Agent GE v1 3 35 Copyright C 1997 2009 Intel Corporation Intel R Boot Agent PXE Base Code PXE 2 1 build 087 Copyright C 1997 2009 Intel Corporation Affected Software Software Release 1 1 running Oracle ILOM 3 0 16 12 and BIOS 16 02 01 01 with Pc Check 6 29s Workaround Power cycle or warm reboot the system 15707452 Incorrect IPMI warning codes for DIMM DDR training errors are generated during ...

Page 40: ...ard installed Issue A system panic might occur during the installation of Oracle Solaris 10 8 11 onto a Sun Server X2 4 that is configured for RAID 10 when the hard disk drives are connected to an internal Sun Storage 6 Gb SAS PCIe HBA card SGX SAS6 INT Z or SG SAS6 INT Z The panic is caused by a known issue with the HBA mptsas driver Affected Operating System Oracle Solaris 10 8 11 Workaround App...

Page 41: ...can be fixed by editing the configuration file etc power conf to change cpupm enable to cpupm enable poll mode Oracle Linux SUSE Linux Enterprise Server SLES and Red Hat Enterprise Linux RHEL Known Issues TABLE 7 Oracle Linux SLES and RHEL Known Open Issues Bug ID Description 15786284 RHEL 6 2 APEI Can not request iomem region 000000007f790800 000000007f790804 for GARs Issue The following error me...

Page 42: ... Oracle Linux 5 8 needs to be increased to a minimum of 128M 32M Issue When using the Oracle Unbreakable Enterprise Kernel for Linux a higher memory setting is required for the crash kernel option in the etc grub conf file Booting with crashkernel1 128M 16M results in the following error crashkernel reservation failed memory is in use Affected Operating Systems Oracle Linux 5 8 Red Hat Enterprise ...

Page 43: ...rupts This situation is especially likely to occur for the Xen Hypervisor and Dom0 with multiple InfiniBand and 10GbE network cards using SR IOV but is also possible on the SMP kernel Affected Operating Systems Oracle Linux 5 5 Red Hat Enterprise Linux RHEL 5 5 SUSE Linux Enterprise Server SLES 11 SP1 Workaround Booting with kernel argument pci nomsi allows the system to boot with no long pause in...

Page 44: ...ge can be safely ignored 15705525 Repeatedly executing the lspci vv command might cause a system that is running RHEL 6 0 to reset when under high I O stress Issue Repeatedly executing the lspci vv command might cause a system that is running RHEL 6 0 to reset when under high I O stress This issue occurs when the Sun Storage 6 Gb SAS PCIe Internal HBA SGX SAS6 INT Z or SG SAS6 INT Z or the Sun Sto...

Page 45: ...erface to run cannot install properly on the system due to the default SELinux software mode and policy preventing them from doing so Affected Operating System and Software Red Hat Enterprise Linux RHEL 5 5 LSI MegaRAID Storage Manager 8 00 5 Workarounds To enable the LiS interface to properly install on the system perform one or both of the following workaround procedures These workaround procedu...

Page 46: ...ware upgrade process The service processor remains in a consistent state and displays no side effects Affected Operating System and Software IPMIflash 1 8 10 4 Windows Server 2008 R2 64 bit Workaround Use the Oracle ILOM command line interface CLI or the web interface to perform Oracle ILOM firmware updates For details see the Oracle ILOM documentation at https www oracle com goto ilom docs Note T...

Page 47: ...em you lose access to all of the disks that are attached to the CNA Affected Operating Systems Windows Server 2008 SP2 64 bit Windows Server 2008 R2 64 bit Workaround There is no workaround The Windows operating system is not supported with the Sun Storage 10GbE FCoE PCIe CNA 15712471 The SMBIOS HCT test case of the Windows 2008 R2 WHQL certification fails on systems that are configured with 1 TB ...

Page 48: ... an alert using that user without waiting approximately 10 seconds between each action the internal user configuration might be incorrect and traps are missed Workaround Do not create multiple configuration changes without verifying the effect of each configuration change To prevent misconfigured users and missed traps insert sleep statements in the script For example change engineID set SP servic...

Page 49: ...u could not launch Oracle ILOM Remote Console With the new Oracle ILOM firmware ILOM 3 1 2 24 d if you use Java 7 update 51 or newer you can launch Oracle ILOM Remote Console Affected Software Oracle ILOM Java 7 Update 51 or newer Workaround Use Oracle ILOM firmware release 3 1 2 24 d or later Oracle Hardware Installation Assistant Known Issues TABLE 11 Oracle Hardware Installation Assistant Known...

Page 50: ... Assistant from a virtual CD DVD using remote keyboard video mouse RKVM through the server s service processor or a PXE network boot image To ensure that Oracle Hardware Installation Assistant launches verify that the respective networks are setup correctly depending on the launch method you choose Then launch Oracle Hardware Installation Assistant and complete the disk preparation step 18156539 O...

Page 51: ... http www oracle com pls topic lookup ctx acc id trs Oracle Enterprise Manager Ops Center http www oracle com technetwork oem ops center index html Sun Server X2 4 Installation Guide for Oracle Solaris Operating System Accessibility for the hearing impaired http www oracle com pls topic lookup ctx acc id trs Oracle Enterprise Manager Ops Center http www oracle com technetwork oem ops center index ...

Page 52: ...t com en us download Sun Storage 6 Gb SAS HBA Internal Installation Guide http docs oracle com cd E19337 01 index html LSI MegaRAID Storage SAS User s Guide http avagotech com support resources doc library Microsoft Windows Deployment Services Step by Step Guide https technet microsoft com en us library jj648426 v ws 11 aspx Sun Server X2 4 Installation Guide for VMware ESXi Accessibility for the ...

Page 53: ... newer refer to the Oracle ILOM 4 0 Documentation Library For information about Oracle ILOM on systems with Oracle ILOM 3 2 10 21 or earlier refer to the Oracle ILOM 3 2 Documentation Library For information about Oracle ILOM on systems with Oracle ILOM 3 1 2 50 b or earlier refer to the Oracle ILOM 3 0 Documentation Library These libraries are located at https www oracle com goto ilom docs Antist...

Page 54: ...54 Sun Server X2 4 formerly Sun Fire X4470 M2 Product Notes September 2018 ...

Page 55: ...ftware release is a set of downloads patches that includes all available firmware hardware drivers and utilities for the server All these have been tested together The ReadMe document that is included with the download explains what has changed and what has not changed from the prior software release You should update your server firmware and software as soon as possible after the software release...

Page 56: ... 2 5 User s Guide for x86 Servers at http www oracle com pls topic lookup ctx hia My Oracle Support All system firmware and software are available from My Oracle Support at https support oracle com For more information on what is available on the My Oracle Support web site see Software Releases on page 56 For instructions on how to download software releases from My Oracle Support see Download Fir...

Page 57: ...lly recover or update Oracle Hardware Installation Assistant Sun Server X2 4 SW_version Tools and Drivers Patch Includes the tools and drivers and platform firmware This image does not include Oracle VTS You need to update a combination of system firmware and OS specific software Sun Server X2 4 X4470 M2 Server SW_version Diagnostics Patch Includes Oracle VTS diagnostics image You need the Oracle ...

Page 58: ...several action options including the ReadMe Download and Add to Plan options For information about the Add to Plan option click the associated button and select Why use a plan 8 To review the ReadMe file for this patch click ReadMe 9 To download the patch for the software release version click Download The File Download dialog box appears 10 In the File Download dialog box click on the patch zip f...

Page 59: ... to system software release 1 6 do not use a file on the local server Instead use a file on a server supporting one of the following protocols TFTP FTP HTTP or HTTPS For subsequent updates after system software release 1 6 is installed you can use any supported method For information refer to the Oracle Integrated Lights Out Manager ILOM Documentation Library at https www oracle com goto ilom docs...

Page 60: ...60 Sun Server X2 4 formerly Sun Fire X4470 M2 Product Notes September 2018 ...

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