Oracle Oracle Territory Management, Implementation Manual

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Qualifiers
5-4 Oracle Territory Management Implementation Guide
Like “Business World %”: This value represents Business World Motor, Business
World Book, and Business World Service.
Between “A% Business World” to “Z% Business World”: This value represents USA
Business World, UK Business World, and Russia Business World.
5.2.2 Resource Qualifiers
Resource Qualifiers specify what attributes are used to select the individuals
responsible for those transactions. Examples include job title, competence, and
language. These qualifiers act as filters which define resource selections.
For example, if you are looking for specific resources who speak Italian for your
customer needs, then the resource qualifier can be identified as "Language =
Italian.” This aids in selecting resources that qualify for your condition.
You can still make selections from the qualified resources suggested by the resource
qualifier before assigning them to a territory.
There is no need to specify the resource qualifiers if you know exactly which
resources are needed for a certain territory. Instead, identify the resource names on
the Resources tab of the Territory Details window.
5.2.3 Using Qualifiers
Why Use Transaction and Resource Qualifiers?
After understanding the concepts of transaction qualifiers and resource qualifiers, it
is easier to understand how a territory works. A territory uses resource qualifiers to
filter resources that you want to attach to a territory. A territory uses transaction
qualifiers and values to determine if a territory can win in that transaction. If the
territory happens to win, then the resources attached to the territory can be
assigned to the transaction.
5.2.3.1 Seeded Qualifiers
Territory Manager provides a large number of seeded qualifiers for Oracle Defect
Management, Oracle Sales and Marketing, Oracle Service, Oracle Collections, and
Oracle Trade Management.