HP A7518B - StorageWorks SDLT 600 Tape Drive Getting Started Manual Download Page 1

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getting started guide

StorageWorks

SDLT tape drive

internal model

SDLT 600i

Summary of Contents for A7518B - StorageWorks SDLT 600 Tape Drive

Page 1: ...getting started guide hp StorageWorks SDLT tape drive internal model SDLT 600i ...

Page 2: ...open this flap for quick start installation poster ...

Page 3: ...1 4 5 ...

Page 4: ...2 3 6 ...

Page 5: ...stall the drive page 17 Step 6 Attach power and SCSI cables page 19 Step 7 Secure the drive page 21 Step 8 Install drivers and verify installation page 23 Using the tape drive Your HP StorageWorks SDLT 600 tape drive page 25 Use the correct media page 27 Register your tape drive page 29 Using HP OBDR page 31 Diagnostic tools page 33 Optimizing performance page 34 Troubleshooting page 36 Understand...

Page 6: ...marks of Microsoft Corporation UNIX is a registered trademark of The Open Group DLTtape the DLTtape logo Super DLTtape and the Super DLTtape logo are trademarks of Quantum Corporation registered in the U S A and other countries Alpha and OpenVMS are registered trademarks of Hewlett Packard Development Company L P Hewlett Packard Company shall not be liable for technical or editorial errors or omis...

Page 7: ...e than two tape drives per SCSI controller Do not attach the drive to the same SCSI bus as your disk drive or to a RAID controller Why is the SCSI bus type important The SCSI bus type determines the speed at which data can be transferred between devices on the bus and the maximum length of cable that can be used HP StorageWorks SDLT 600 tape drives are high performance Ultra 3 SCSI devices with a ...

Page 8: ...Always operate the tape drive within an ambient air temperature of no more than 40o C It is important to keep the cooling holes in the rear and the grill in the front of the tape drive clear of any obstructions that may hinder the air flow and to ensure that all fans in your server are in place and operational Make sure that empty bays have the appropriate blanking plates installed so that airflow...

Page 9: ...lication that supports HP StorageWorks SDLT 600 tape drives and download any upgrades or patches if required Drivers Windows users After you install the tape drive insert the HP StorageWorks Tape CD ROM and follow the link to download the HP driver from our web site www hp com support Refer to the accompanying README file for specific installation instructions for Windows NT Windows 2000 Windows X...

Page 10: ...6 HP Product Registration User Documentation CD ROM Guide Drivers HP Library Tape Tools Figure 1 the HP StorageWorks Tape CD ROM ...

Page 11: ... Guide that provides more detailed information about using your HP StorageWorks SDLT 600 tape drive Refer to your backup application s documentation for instructions on how to back up and restore data CD ROM guide The CD ROM guide provides an overview of the CD directory structure and information about the languages in which the contents of the CD ROM are available It also contains a set of URLs a...

Page 12: ...nection SCSI ribbon cable 68 pin internal LVD SE connector Use this connector SCSI HBA SCSI ribbon cable 50 pin internal SE connector Do not use 68 pin internal SE connector Do not use tape drive The example shows an Adaptec 29160 HBA ...

Page 13: ...nded wide Up to 40 MB s Yes but this is not recommended as it will restrict performance Do not connect to a narrow SCSI bus High Voltage Differential Up to 40 MB s No The drive will not work and you may damage the drive or controller 1 Is there a spare SCSI port on the server s internal SCSI bus 3 Will the drive be the only device on the bus This is the recommended configuration Do not connect to ...

Page 14: ...LT 2 2 4 4 1 1 8 8 NC NC 9 2 4 1 8 NC 13 2 4 1 8 NC Figure 3a checking the SCSI ID Example SCSI IDs Figure 3b checking TERM PWR TERM PWR jumper is fitted as default Simply remove jumper if you need to disable termination power ...

Page 15: ...e you remove the tape drive from its bag 2 Change the tape drive s SCSI ID if necessary The SCSI ID is set using jumpers on a set of pins at the rear of the drive Use tweezers or small pliers to move the jumpers to the pattern corresponding to the ID you want see Figure 3a If you do not install any jumpers the firmware makes the drive default to SCSI ID 6 If you do install jumpers the left hand ju...

Page 16: ...12 Figure 4b preparing mounting bay in a typical HP Proliant server Figure 4a preparing mounting bay in a typical HP AlphaServer ...

Page 17: ...nected peripherals 3 Remove the cover and front panel from the server as detailed in your server s documentation As you work inside the server you may have to disconnect the SCSI cable or power cable from other devices to maneuver the new drive into place If you have to do this make a note of their position and connections so you can put them back correctly later 4 Remove the front filler panel fr...

Page 18: ...g mounting bay in a typical HP Proliant ML530 server Figure 5b preparing mounting bay in a typical HP Proliant ML570 server Figure 5c attach mounting screws in a typical HP Proliant ML350 or 370 server hole 2 hole 1 M3 offset mounting screw ML370 M3 mounting screw ML350 hole 3 hole 4 hole 3 hole 1 ...

Page 19: ...rovided with the tape drive For ML530 servers position the screws in the right hand holes on the tape drive holes 1 and 3 as shown in Figure 5a For ML570 servers position the screws in the left hand holes on the tape drive holes 2 and 4 as shown in Figure 5b Ensure you do use the M3 screws provided the rails may be attached to the filler panel by screws of a different thread size type and these sh...

Page 20: ...16 hp SDLT 600 StorageWorks Figure 6 installing the drive ...

Page 21: ... holes in the chassis are aligned with the holes in the side of the tape drive Do not secure the drive with screws at this point because you may have to move the drive to get the cables into place Orientation The internal tape drive may be installed top side up left side down or right side down Do not install it upside down Check your server documentation to check what orientations it supports ...

Page 22: ...18 SCSI controller connection 2 SCSI ribbon cable 2 SCSI ribbon cable correctly terminated Figure 7 attaching power and SCSI cables tape drive power supply 1 power cable 1 power cable ...

Page 23: ...bon cable to the SCSI connector of the drive as shown in Figure 7 item 2 3 If the drive is the last device on the SCSI chain make sure that the SCSI cable is terminated correctly Where should the SCSI terminator be Termination must be present at two and ONLY two positions on the SCSI bus at the beginning of the SCSI bus and at the end of the SCSI bus Termination is normally enabled by default on t...

Page 24: ...re 8a securing drive to mounting hardware example shows HP ProLiant ML530 Figure 8b securing drive no mounting hardware example shows HP AlphaServer ES40 plastic rail server latch screws go through hole position 1 and 3 of tape drive see page 14 use M3 screws ...

Page 25: ... to hold the tape drive in place 1 Push the tape drive firmly into the bay and make sure the server latch is locked in position as shown in Figure 8a 2 Replace the cover on the server No mounting hardware used HP AlphaServer 1 Use the M3 screws provided with the tape drive to secure it in place Check that the holes in the chassis are aligned with the holes in the sides of the drive and use a regul...

Page 26: ...22 hp SDLT 600 StorageWorks SDLT 600 StorageWorks slide in label here Eject button Figure 9a loading a cartridge Figure 9b unloading a cartridge indicates leading direction ...

Page 27: ...ng on page 36 for help in diagnosing and fixing the problem 4 You are now ready to carry out a backup and restore test to check that the drive can write data to tape Refer to your backup application documentation for specific instructions Use the blank cartridge supplied with the tape drive See Use the correct media on page 27 for more information about recommended cartridges To load a cartridge 1...

Page 28: ...24 hp SDLT 600 StorageWorks Figure 10 tape drive controls and indicators Drive Status Eject button Drive Density Cleaning Required ...

Page 29: ...no cartridge inserted Flashing off repeated pattern the drive is in OBDR mode Drive Status middle green On the drive is ready for use Off the drive power is off or there was a failure during self test Flashing the drive is busy Cleaning Required right yellow On cleaning is required Off the drive does not require cleaning Flashing off repeated pattern the drive is in OBDR mode Eject button Use the ...

Page 30: ...26 Q2020A 600GB S DLT uper tape II TM Q2020A S DLT uper tape II TM Figure 11 write protecting cartridges orange rectangle indicates cartridge is protected ...

Page 31: ...the switch to the right the orange rectangle is no longer visible Figure 11 illustrates the location of the write protect tab Write protection will not prevent a cartridge being erased by bulk erasure or degaussing Cleaning cartridges You must use the SDLT CleaningTape with HP StorageWorks SDLT 600 tape drives as other cleaning cartridges such as CleaningTape III or DLT VS CleaningTape will not lo...

Page 32: ...ED will remain on Looking after cartridges Caution You may damage the tape drive if you try to insert and load a damaged cartridge If you have dropped the cartridge or suspect it may be damaged please refer to the Cartridges topic in the online User s Guide on the HP StorageWorks Tape CD ROM for more detailed information about how to inspect it This topic also contains comprehensive information ab...

Page 33: ... To ensure your registration is complete there are a number of questions on the electronic form that are mandatory Other questions are optional However the more you feel able to complete the better we can meet your needs Note HP and its subsidiaries are committed to respecting and protecting your privacy For further information please visit our World Wide Web site www hp com and click on Privacy S...

Page 34: ...30 Figure 12a using HP OBDR step 1 Figure 12b using HP OBDR step 2 Figure 12c using HP OBDR step 3 ...

Page 35: ...ailures as long as the replacement hard disk is the same size or larger than the original and uses the same interface for example replace a SCSI hard disk with another SCSI disk Hardware failures where the server is replaced by an identical component File corruption because of an operating system error File corruption because of an application software error Viruses that prevent you from booting y...

Page 36: ...leaning Required right LEDs on the front panel flash in the OBDR sequence This is a repeated pattern of flash flash off The Drive Status LED functions as normal flashing when moving tape and solid when in the ready state 3 Follow the on screen instructions to set up the operating system see Figure 12c These will vary depending upon the backup software Normally you can accept the default response t...

Page 37: ...ck drive health Upgrade to the latest drive firmware you will need internet connection to do this You can also install HP Library Tape Tools from the link on the HP StorageWorks Tape CD ROM Performance Assessment Tool For optimum performance your disk sub system needs to be able to supply data at 36 MB second native You can use our free Performance Assessment Toolkit PAT to check tape performance ...

Page 38: ...than others The type of data being backed up can affect backup performance for example file sizes and compressibility Some backup software performs better than others To improve performance we strongly recommend a RAIDed disk solution with a large number of physical hard disks Some enterprise class backup applications can be made to interleave data from multiple sources such as clients or disks to...

Page 39: ... performance You may need to adjust the data transfer packet size Are user applications such as Exchange or database servers optimized for backup performance Are there other factors that could be affecting performance such as interference ...

Page 40: ...detected on boot up there is probably a problem with the physical hardware cables termination connections power or the host bus adapter itself If the device is displayed during boot up but cannot be found in the operating system this is more likely to be a software problem If you encounter a problem during installation and need further clarification refer to the Problems encountered during install...

Page 41: ...t into most servers without the need for additional hardware other than that originally shipped with your system If additional parts are required or the original parts have been lost contact your server vendor See Step 4 Attach mounting hardware on page 15 Description Further information It is uncertain which ID numbers are available Use HP Library Tape Tools see page 33 to provide information on ...

Page 42: ... StorageWorks Tape CD ROM Description Further information The server already has a SCSI host bus adapter but it is difficult to determine what type it is If your server is in its original configuration no SCSI adapters have been added or removed then use www hp com go connect to check the compatibility of your system You can also check the SCSI configuration from the boot up screen or from the Win...

Page 43: ...m can be found on the www hp com go connect web site For support on Windows operating systems drivers can be obtained from the HP StorageWorks Tape CD ROM or from www hp com support For support on UNIX systems see the UNIX Configuration Guide on the HP StorageWorks Tape CD ROM Backup software that states support for HP StorageWorks SDLT 600 tape drives also provides the required drivers The requir...

Page 44: ... RAID controller Possible reason Recommended action The application does not support the tape drive Use HP Library Tape Tools to check that the drive is installed properly Refer to our World Wide Web site www hp com go connect for details of backup applications that support the HP StorageWorks SDLT 600 tape drive Load any service packs as necessary Some applications require drivers to be loaded Ch...

Page 45: ...kes between 10 and 15 seconds At power on all three LEDs are on solid for approximately 1 second and then flash for one iteration During the self test the Drive Status middle LED flashes and the other two LEDs are off If self test passes the Drive Status middle LED is on solid and the other two LEDs are off If the test fails the middle and right LEDs remain on and the left LED flashes This continu...

Page 46: ... is carrying out a normal activity read write None If the drive is upgrading firmware do not reset or power cycle it Left LED blinks RED middle LED solid GREEN right LED blinks YELLOW The drive is in OBDR mode See Running HP OBDR on page 32 for further details Left LED blinks RED middle LED blinks GREEN The drive is downloading firmware None Do not reset or power cycle the drive Right LED solid YE...

Page 47: ...t time for the drive to complete this process If you interrupt it you may damage the media or the tape drive 3 If the cartridge is still jammed see the Removing a jammed cartridge topic in the online User s Guide on the HP StorageWorks Tape CD ROM 4 Wait for the drive to reset and get back to the loaded position This process may take up to 15 minutes the maximum rewind time to complete 5 Press and...

Page 48: ... Guide on the HP StorageWorks Tape CD ROM for more information about checking the leader pin and cartridge teeth 5 Use a new or known good piece of media and see if it loads If it does the original cartridge is faulty and should be discarded 6 If you are confident that the cartridge is not damaged check if another SDLT 600 drive will accept the cartridge If it does the original drive may be faulty...

Page 49: ...nded products and configurations The HP web site at www hp com go obdr provides detailed information about HP One Button Disaster Recovery How to contact HP You can also use the HP Customer Call Centers for specialist technical help Contact details can be found at www hp com Click on the link to contact HP To make the best use of this service we ask that you work with our Support Specialists to re...

Page 50: ...hat are holding the tape drive in place 5 Disconnect the drive from the server s power and SCSI cables and slide it carefully out of the mounting bay 6 Put the drive into the packaging that contained the replacement drive 7 Return the faulty drive to your local HP Service Center Instructions on where to return faulty drives will be shipped with the replacement drive Note If you are not replacing t...

Page 51: ......

Page 52: ...http www hp com go storagemedia http www hp com support tape AA984 90902 ...

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