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Contacting Technical Support

Related Information

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“Contacting Technical Support” on page 50

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“Oracle Flash Accelerator F320 PCIe Card Product Notes” in

Oracle Flash Accelerator

F320 PCIe Card and Oracle 3.2 TB NVMe SSD Product Notes

Contacting Technical Support

For assistance installing, configuring, or running the Oracle Flash Accelerator F320 PCIe Card,

contact My Oracle Support (MOS).

Before You Begin

Please have your CSI Customer Support ID ready.

Go to My Oracle Support:

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Call Oracle support, using the appropriate number from the Oracle Global

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Related Information

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“Technical Support” on page 49

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“Oracle Flash Accelerator F320 PCIe Card Product Notes” in

Oracle Flash Accelerator

F320 PCIe Card and Oracle 3.2 TB NVMe SSD Product Notes

Troubleshooting Oracle F320 Flash Card Cooling

Maintaining the proper internal operating temperature of the server is crucial to a the health of

the server. To prevent server shutdown and damage to components, address over temperature

and hardware-related issues as soon as they occur. Refer to the server documentation for

additional service information.

The Oracle F320 Flash Card is designed to provide continuous full bandwidth performance with

temperatures up to 70° C. Qualified host platforms with required software updates operate with

sufficient margin to the maximum temperature under worst case environments.

Oracle Flash Accelerator F320 PCIe Card User Guide • July 2016

Summary of Contents for F320

Page 1: ...Oracle Flash Accelerator F320 PCIe Card User Guide Part No E65387 02 July 2016 ...

Page 2: ......

Page 3: ...f information management applications It is not developed or intended for use in any inherently dangerous applications including applications that may create a risk of personal injury If you use this software or hardware in dangerous applications then you shall be responsible to take all appropriate fail safe backup redundancy and other measures to ensure its safe use Oracle Corporation and its af...

Page 4: ...des informations Ce logiciel ou matériel n est pas conçu ni n est destiné à être utilisé dans des applications à risque notamment dans des applications pouvant causer un risque de dommages corporels Si vous utilisez ce logiciel ou ce matériel dans le cadre d applications dangereuses il est de votre responsabilité de prendre toutes les mesures de secours de sauvegarde de redondance et autres mesure...

Page 5: ...ecification 14 Environmental Specifications 17 Electrical Specifications 18 Reliability Specifications 19 Physical Dimensions 20 Preparing the Oracle F320 Flash Card for Installation 23 Prepare for Installation 23 Required Tools 24 Ship Kit Contents 24 Observing Safety Precautions 25 General Safety Information 25 Safety Symbols 26 ESD Safety Measures 26 Perform ESD Prevention Measures 27 Oracle Fl...

Page 6: ...n 35 Servicing the Oracle F320 Flash Card 39 Oracle F320 Flash Card Service Overview 39 Component Serviceability 40 Replace Oracle F320 Flash Card Server Power Off 41 Replace Oracle F320 Flash Card Server Power On 46 Technical Support 49 Troubleshooting Oracle F320 Flash Card Cooling 50 Servicing the Oracle F320 Flash Card Using Oracle Hardware Management Pack 52 Oracle Hardware Management Pack Do...

Page 7: ...iders and users Required knowledge Experience with servers and advanced understanding of server storage systems Advanced experience troubleshooting and replacing hardware Product Documentation Library Documentation and resources for this product and related products are available at http www oracle com goto oracleflashf320 docs Feedback Provide feedback about this documentation at http www oracle ...

Page 8: ...8 Oracle Flash Accelerator F320 PCIe Card User Guide July 2016 ...

Page 9: ...w on page 9 Review specifications and capabilities Specifications on page 14 Oracle Flash Accelerator F320 PCIe Card Overview These topics provide an overview of Oracle Flash Accelerator F320 PCIe Card features and functions About the Oracle Flash Accelerator F320 PCIe Card on page 9 Key Features on page 11 Characteristics on page 11 Status Indicators on page 12 About the Oracle Flash Accelerator ...

Page 10: ...e of 120 K IOPS in the sustained state By combining the enhanced reliability Samsung NAND Flash memory silicon with NAND Flash management technologies the Oracle Flash Accelerator F320 PCIe Card delivers the extended endurance of up to 5 Drive Writes Per Day DWPD for 5 years which is suitable for enterprise applications The Oracle Flash Accelerator F320 PCIe Card is a block storage device with blo...

Page 11: ...ng 129 vectors for MSI X Support SSD Enhanced S M A R T Feature Set Hardware based AES XTS 256 bit Encryption Engine Static and Dynamic Wear Leveling Related Information Specifications on page 14 Product Overview on page 9 Characteristics The Oracle Flash Accelerator F320 PCIe Card has the following hardware and software characteristics Characteristic Value Device name 3 2 TB NVMe PCIe Flash Card ...

Page 12: ...le Flash Accelerator F320 PCIe Card Product Notes in Oracle Flash Accelerator F320 PCIe Card and Oracle 3 2 TB NVMe SSD Product Notes Life monitoring capability Provides alerts for proactive replacement of the drive before the endurance is depleted Status indicators Amber and two green LEDs on the drive bracket indicate status See Status Indicators on page 12 Related Information Specifications on ...

Page 13: ...ion drive healthy STEADY ON Service Action Required Critical warnings in log triggered Drive is in disabled logical mode 3 ACT Activity Green Drive Operation OFF Power is off or normal operation BLINK Read Write Rate IO operation Drive activity Blinks at the rate of 375 msec high 175 msec low to indicate IO activity STEADY ON does not blink On if idle Related Information Oracle F320 Flash Card Ser...

Page 14: ...e Capacity Usable capacity 3 2 TB Max LBA 6 251 233 968 PCIe PCIe Gen3 half height half width single slot x8 connector PCIe interface that complies with the PCI Express Specification 3 0 PCI low profile MD2 specification Form factor Add in Card AIC Form Factor Single slot x8 connector Half height half width half length low profile PCIe 3 0 board NAND V2 128Gb NAND Flash Memory V2_TLC HDP 16Landing...

Page 15: ... 95 60 μsec Performance Consistency Read Write 99 9 Up to 98 94 Compliance PCI Express Base Specification Rev 3 0 NVM Express Specification Rev 1 1b Enterprise SSD Form Factor Ver 1 0a Certifications And Declarations cUL CE TUV GS CB CE BSMI KCC VCCI C Tick FCC Product Ecological Compliance RoHS Reliability Specifications Uncorrectable Bit Error Rate 1 sector per 1017 bits read MTBF 2 000 000 hour...

Page 16: ...rformance was measured by using FIO in Ubuntu with queue depth 32 by 16 workloads Actual performance may vary depending on use conditions and environment 6 Random performance was measured by using FIO in Ubuntu with queue depth 32 by 16 workloads Measurements were performed on a full Logical Block Address LBA span of the drive in sustained state Actual performance may vary depending on use conditi...

Page 17: ...ermal sensor locations Airflow requirement More than 300 LFM linear feet minute at 25 35 C airflow towards the IO bracket Shock Non operating 1 500G Vibration Operating 2 17G RMS PSD random 5 to 700Hz zero to peak in x y or z axis flat response Non operating 3 13G RMS PSD random 10 to 800Hz zero to peak in x y or z axis flat response 20G RMS 10 2 000Hz Sweep sine Ta is ambient temperature measured...

Page 18: ...sing time The components inside the SSD were designed to endure a range of voltage fluctuations which might be induced by the host system For 12V operating voltage the minimum allowable is 10 8V and the maximum 13 2V For 3 3Vaux the minimum allowable voltage is 2 97V and the maximum 3 63V Fall time needs to be equal or better than minimum in order to guarantee full functionality of enhanced power ...

Page 19: ...5 29 2 PB Sustained Random Read Write Performance IOPS Maximum6 Random 4KB Read 750K Random 4KB Write 120K Random 8KB Read 390K Random 8KB Write 60K Sequential Read Write Performance Maximum 7 Sequential 128KB Read MB s 5 500 Sequential 128KB Write MB s 1 800 Latency 8 sustained state Random Read Write9 90 20 μsec Sequential Read Write10 90 20 μsec Drive Ready Time11 2 seconds Quality of Service Q...

Page 20: ...ment 7 Sequential performance was measured by using FIO in Ubuntu with queue depth 32 by 16 worker Actual performance may vary depending on use conditions and environment 8 Typical values 9 The random read write latency is measured by using FIO in Ubuntu and 4KB transfer size with queue depth 1 on a random workload of sustained state 10 The sequential read write latency is measured by using FIO in...

Page 21: ...pecification Dimension 1 Length 167 55 mm maximum 6 59 in 2 Width 56 15 0 25 mm 2 21 0 0098 in 3 Height 118 74 mm 4 67 in Weight 195 g maximum 6 87 oz Related Information Product Overview on page 9 Product Overview 21 ...

Page 22: ...22 Oracle Flash Accelerator F320 PCIe Card User Guide July 2016 ...

Page 23: ... Flash Accelerator F320 PCIe Card Optimization Guidelines on page 27 Update your system to the latest software release Update Your System to the Latest Software Release on page 28 Note For specific installation instructions see your system installation guide For information about installation and use of the card on your server see the most recent version of the server product notes Note NVMe stora...

Page 24: ...age If any damage is detected contact your supplier b If you notice any damage contact Oracle support or your reseller support representative Go to https support oracle com Required Tools You need the following tools for most service operations Antistatic wrist strap Antistatic mat No 1 Phillips screwdriver Related Information Preparing the Oracle F320 Flash Card for Installation on page 23 ESD Sa...

Page 25: ...erview on page 9 Observing Safety Precautions This section contains safety information about safeguarding the equipment and personnel from damage General Safety Information on page 25 Safety Symbols on page 26 ESD Safety Measures on page 26 Perform ESD Prevention Measures on page 27 General Safety Information For your protection observe the following safety precautions when setting up your equipme...

Page 26: ...jury if touched Caution Hazardous voltages are present To reduce the risk of electric shock and danger to personal health follow the instructions ESD Safety Measures Circuit boards and drives contain electronic components that are extremely sensitive to static electricity Ordinary amounts of static electricity from clothing or the work environment can destroy the components located on these boards...

Page 27: ...n Guidelines To optimize preformance observe the following guidelines when setting up Oracle Flash Accelerator F320 PCIe Cards in a server Block size can be configured through a server operating system or file system and is set to a default size with Oracle databases The Oracle Flash Accelerator F320 PCIe Card is designed to provide the best performance for data transfers that are multiples of 4k ...

Page 28: ...ith the Oracle Flash Accelerator F320 PCIe Card refer to the ZFS Best Practices Guide and the ZFS Evil Tuning Guide For highest performance make sure that the system meets the physical environmental and electrical specifications listed in Specifications on page 14 Related Information Preparing the Oracle F320 Flash Card for Installation on page 23 Tuning ZFS When Using Flash Storage http docs orac...

Page 29: ...ired to support the card host bus adapter HBA drive backplane system BIOS or OBP system SPARC firmware You can download the latest firmware and software updates from My Oracle Support at https support oracle com For information about downloading firmware and software from My Oracle Support see Getting Server Firmware and Software Updates in the server documentation Related Information Downloading ...

Page 30: ...30 Oracle Flash Accelerator F320 PCIe Card User Guide July 2016 ...

Page 31: ...n the card is hot plug inserted into a PCIe carrier Install a New Oracle F320 Flash Card Server Power On on page 35 Installation Overview Read this overview information section before installing the Oracle Flash Accelerator F320 PCIe Card into a server Oracle F320 Flash Card Installation Overview on page 32 For detailed information on how to install your Oracle F320 Flash Card refer to your system...

Page 32: ...r Off on page 32 or Install a New Oracle F320 Flash Card Server Power On on page 35 Refer to the servers service manual for additional information Related Information Oracle F320 Flash Card Service Overview on page 39 Replace Oracle F320 Flash Card Server Power Off on page 41 Replace Oracle F320 Flash Card Server Power On on page 46 Install a New Oracle F320 Flash Card Server Power Off To install ...

Page 33: ...ice manual for PCIe card installation instructions a Ensure that you have already taken antistatic measures See ESD Safety Measures on page 26 b Remove the server from active operation c Turn off the server Power down the system d Disconnect all power cords from the server power supplies e Remove the cover from the chassis 5 Record the serial number of the Oracle F320 Flash Card and PCIe slot numb...

Page 34: ...nstall the bracket screw as required to secure the card to the server chassis 8 Return the server to service Refer to the servers service manual a Replace the cover b Reconnect the power cord and any network cables c Power on the system The card hardware insertion is complete 9 Configure the server for the new Oracle F320 Flash Card a If applicable perform any required commands for your system to ...

Page 35: ...d server when the card is hot plug inserted into an empty PCIe carrier Note Refer to the servers service manual for PCIe card installation instructions 1 Prepare the Oracle F320 Flash Card for installation See Preparing the Oracle F320 Flash Card for Installation on page 23 2 Back up your data as required before changing your server configuration 3 Identify a supported and available PCIe carrier i...

Page 36: ...d later to identify Oracle F320 Flash Cards from the console Refer to the servers service manual 7 Install the Oracle F320 Flash Card in the carrier a Unlatch and swing open the arm of the PCIe card carrier and insert the new Oracle F320 Flash Card until the bottom connector is firmly seated in the carriers connector The card is correctly seated only when the notch at the top of the card bracket f...

Page 37: ...tem to install the device driver for the new Oracle F320 Flash Card b If applicable perform any required commands for your system to recognize the new Oracle F320 Flash Card c Verify successful installation of the Oracle F320 Flash Card through your systems OS Upon completed installation the Oracle Flash Accelerator F320 PCIe Card is visible to your server operating system d Configure the system t...

Page 38: ...38 Oracle Flash Accelerator F320 PCIe Card User Guide July 2016 ...

Page 39: ...nterface CLI tools to service the Oracle F320 Flash Card Servicing the Oracle F320 Flash Card Using Oracle Hardware Management Pack on page 52 Oracle F320 Flash Card Service Overview For service the Oracle Flash Accelerator F320 PCIe Card contains updatable flash ROM for storing the BIOS and firmware as well as NVRAM for storing nonvolatile configuration data Use Oracle Hardware Management Pack to...

Page 40: ...e Storage Drive in the Server Power On an NVMe Storage Drive and Attach a Device Driver Refer to the server documentation for additional service information Components are either hot serviceable or cold serviceable Hot service capability allows you to safely remove this component while the server is running after a device orderly shutdown The Oracle Flash Accelerator F320 PCIe Card supports PCIe p...

Page 41: ...Replace Oracle F320 Flash Card Server Power Off Replace an existing Oracle Flash Accelerator F320 PCIe Card if the drive fails or the usable drive life has been exceeded Caution Possible data loss Exceeding the maximum number of Oracle 3 2 TB NVMe PCIe Flash Cards or placing cards in unsupported slots results in host platform error reports and shutdown Caution Possible component damage Circuit boa...

Page 42: ...or example nvmeadm erase help erase Usage nvmeadm erase OPTIONS Controller Name OPTIONS a all Selects all namespaces on the specified controller n namespace namespace_id Selects a namespace on the specified controller Unmount the Oracle F320 Flash Cards using the specific procedure before removal Refer to the servers service manual for instructions Follow the servers service manual instructions fo...

Page 43: ... use another configuration Refer to the servers service manual for instructions 4 Identify the physical location of the Oracle F320 Flash Card that you want to remove Your server chassis might require a PCIe carrier extension for each installed Oracle Flash Accelerator F320 PCIe Card to facilitate air flow Refer to the servers service manual for instructions Refer to Supported Hardware and Softwar...

Page 44: ...oper PCIe slot for the card you are replacing If necessary remove the PCIe filler panel from the slot 9 Insert the replacement card in the supported PCIe slot Your server chassis might require a PCIe carrier extension for each installed Oracle Flash Accelerator F320 PCIe Card to facilitate air flow Your server chassis might contain a card riser or other configuration Refer to the servers service m...

Page 45: ...er to the servers service manual a Replace the cover Your server chassis might use another configuration Refer to the servers service manual for instructions b Reconnect the power cord and any network cables c Power on the system The card hardware insertion is complete 12 Configure the Oracle F320 Flash Card and verify drive availability Follow the servers service manual instructions for Oracle F3...

Page 46: ...e data loss Exceeding the maximum number of Oracle 3 2 TB NVMe PCIe Flash Cards or placing cards in unsupported slots results in host platform error report and shutdown Caution Possible component damage Circuit boards and drives contain electronic components that are extremely sensitive to static electricity Ordinary amounts of static electricity from clothing or the work environment can destroy t...

Page 47: ...ONS Controller Name OPTIONS a all Selects all namespaces on the specified controller n namespace namespace_id Selects a namespace on the specified controller Unmount the Oracle F320 Flash Cards Refer to the servers service manual for instructions Follow the servers service manual instructions for orderly shutdown during NVMe storage drive insertion and removal service actions Some Oracle F320 Flas...

Page 48: ... ESD Safety Measures on page 26 8 Locate the PCIe slot in the carrier for the card you are replacing If necessary remove the PCIe filler panel from the slot 9 Insert the replacement card in the supported PCIe slot in the carrier a Remove the blank bracket panel on the carrier that aligns with the empty PCIe slot optional Save the bracket screw if applicable b Press down gently but firmly to proper...

Page 49: ...s required 13 At a terminal use the hotplug command to ensure that the card is connected For example hotplug list SYS CMIOU0 PCIE1 SYS CMIOU0 PCIE1 ENABLED network 0 pci 0 0 ONLINE network 0 1 pci 0 1 ONLINE network 0 2 pci 0 2 ONLINE network 0 3 pci 0 3 ONLINE 14 Verify that the Fail LED is not lit and that the green Health LED is lit on the card that you installed Green Transfer Speed Amber Fail...

Page 50: ...pport contact index html Related Information Technical Support on page 49 Oracle Flash Accelerator F320 PCIe Card Product Notes in Oracle Flash Accelerator F320 PCIe Card and Oracle 3 2 TB NVMe SSD Product Notes Troubleshooting Oracle F320 Flash Card Cooling Maintaining the proper internal operating temperature of the server is crucial to a the health of the server To prevent server shutdown and d...

Page 51: ...cators on page 12 First threshold for Dynamic Thermal Throttling DTT Critical temperature status displays in utility output Critical warning 1 Temperature exceeded critical threshold Use the Oracle Hardware Management Pack CLI commands to determine the temperature and status of the Oracle 3 2 TB NVMe SSD See Verify Oracle Oracle Flash Accelerator F320 PCIe Card Operation in Oracle Flash Accelerato...

Page 52: ...ardware Management Pack tools provide commands and agents that operate at the operating system level and can be used across multiple systems You can monitor hardware through the operating system either remotely using SNMP or locally using CLI tools This section includes the following sections Oracle Hardware Management Pack Documentation on page 52 Access Command Line Interface CLI in Oracle Hardw...

Page 53: ...rmation Access Command Line Interface CLI in Oracle Hardware Management Pack Utility on page 53 Servicing the Oracle F320 Flash Card Using Oracle Hardware Management Pack on page 52 Product Overview on page 9 Access Command Line Interface CLI in Oracle Hardware Management Pack Utility To access the Oracle Hardware Management Pack CLI 1 Obtain Oracle Hardware Management Pack Download the Oracle Har...

Page 54: ...rt labeled SER MGT To interact with the system console locally connect a mouse and keyboard to the USB connectors and a monitor to the DB 15 video connector 3 Open a CLI terminal 4 Type a command See Oracle Hardware Management Pack Documentation on page 52 Refer to the server documentation Related Information Oracle Hardware Management Pack Documentation on page 52 Servicing the Oracle F320 Flash ...

Page 55: ...9 E electrical specifications 14 electrostatic discharge ESD antistatic wrist strap 26 preventing using an antistatic mat 26 safety measures 26 environmental specifications 14 ESD 27 F features key 11 FRU 39 40 H hardware 11 host system 28 hot service 40 I indicators 12 insertion 41 46 inspecting 23 install an Oracle F320 Flash Card 32 35 installation 31 overview 31 task map 32 L LEDs 12 50 life 1...

Page 56: ...fications 14 removal 41 46 replacement 41 46 S safety 25 25 26 safety symbols 26 safety ESD 26 service 39 39 service overview 39 serviceability 40 ship kit 24 specifications 14 SSD description 9 status 12 50 storage drives indicators 12 style 11 T task map 32 technical support 49 50 tools required for service 24 U unpacking 23 updating host system 28 utilities 11 56 Oracle Flash Accelerator F320 P...

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