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Troubleshoot Hardware Faults

Note - 

After servicing the component, you might need to clear the fault in Oracle ILOM. Refer

the service procedure for the component for more information.

Troubleshooting and Diagnostic Information

The following table lists diagnostic- and troubleshooting-related procedures and references that

can assist you with resolving server issues.

Description

Link

Diagnostic information for the x86 servers,

including procedures for performing runtime

and firmware-based tests, using Oracle

ILOM, and running U-Boot and UEFIdiag

to exercise the system and isolate subtle and

intermittent hardware-related problems.

Oracle x86 Server Diagnostics, Applications, and Utilities Guide

Administrative information for the Oracle

Server X5 series servers, including

information about how to use Oracle System

Assistant and using the Oracle ILOM system

event log (SEL) to identify a problem's

possible source.

Oracle X5 Series Servers Administration Guide

Troubleshooting Indicators

The eight indicators on the server front panel show the state of the server. For more information

about indicator locations, see 

“Front Indicator Module (FIM) Panel” on page 35

 and 

“Back

Indicator Panel” on page 39

.

The following sections describe the status of the front panel indicators for various server states:

Note - 

For the error state scenarios described below, the state of the Power OK indicator

depends on presence of redundant components and the severity of the fault.

■

“Server Boot Process and Normal Operating State Indicators” on page 59

■

“Locator Indicator On” on page 60

■

“Over Temperature Condition” on page 60

58

Oracle Server X5-8 Service Manual • December 2015

Summary of Contents for EXADATA X5-8

Page 1: ...Oracle Server X5 8 Service Manual Part No E56311 03 December 2015 ...

Page 2: ......

Page 3: ...ation management applications It is not developed or intended for use in any inherently dangerous applications including applications that may create a risk of personal injury If you use this software or hardware in dangerous applications then you shall be responsible to take all appropriate fail safe backup redundancy and other measures to ensure its safe use Oracle Corporation and its affiliates...

Page 4: ...des informations Ce logiciel ou matériel n est pas conçu ni n est destiné à être utilisé dans des applications à risque notamment dans des applications pouvant causer un risque de dommages corporels Si vous utilisez ce logiciel ou ce matériel dans le cadre d applications dangereuses il est de votre responsabilité de prendre toutes les mesures de secours de sauvegarde de redondance et autres mesure...

Page 5: ...is Internal Components 20 Chassis Backside Components 22 CPU Module CMOD Overview 23 Processor and Memory Overview 23 CMOD Configuration Options 23 CMOD Population Rules 26 CMOD Layout 27 CMOD and Fan Module Power 28 System Module SMOD Overview 28 SMOD Overview 29 Storage Drives 30 SMOD Motherboard 31 Service Processor SP 31 Storage Drive Backplanes 32 SAS Host Bus Adapter HBA Card Riser and Cable...

Page 6: ...tem Cooling Issues 68 Troubleshooting Power Issues 69 Troubleshooting With Diagnostic Tools 70 Diagnostic Tools 71 Diagnostic Tool Documentation 72 Attaching Devices to the Server 72 Attach Devices to the Server 73 Configuring Serial Port Sharing 73 Ethernet Port Device Naming 75 Getting Help 75 Contacting Support 76 Locating the Chassis Serial Number 76 Servicing the Server 79 Component Locations...

Page 7: ... Interface 104 Remove Power 105 Power Modes Shutdowns and Resets 107 Managing the Locator Indicator 108 Turn On the Locator Indicator Remotely Oracle ILOM CLI 109 Turn On the Locator Indicator Remotely Oracle ILOM Web Interface 110 Control the Locator Indicator Locally 110 Servicing Components 113 Upgrade the Server from Four to Eight CMODs 113 Servicing Fan Modules and Fan Frames 117 Remove a Fan...

Page 8: ...Card 190 Install a DPCC 193 Replace a DPCC 196 PCIe Card and DPCC Reference 196 Servicing System Module SMOD Components 197 Remove the SMOD 197 Install the SMOD 200 Servicing the Host Bus Adapter HBA Card 202 Servicing the Energy Storage Module and Cables 209 Servicing the SAS Cable 214 Servicing the Internal USB Flash Drives 215 Replace the Real Time Clock System Battery 219 Replace the Midplane ...

Page 9: ...iguration 252 Memory Configuration 253 Advanced USB Ports 254 Advanced Serial Port Console Redirection 255 Advanced Trusted Computing 259 Advanced Network Stack 261 Advanced Legacy iSCSI 262 Advanced BMC Network Configuration 263 IO Screen 266 Boot Screens 272 Boot Screen in Legacy Boot Mode 272 Index 275 9 ...

Page 10: ...10 Oracle Server X5 8 Service Manual December 2015 ...

Page 11: ...section numbering Oracle Server X5 8 Model Naming Convention The Oracle Server X5 8 name identifies the following X identifies an x86 product The first number 5 identifies the generation of the server The second number 8 identifies the maximum number of processors Getting the Latest Firmware and Software Firmware drivers and other hardware related software for each Oracle x86 server are updated pe...

Page 12: ...cle HMP as listed in the Product Notes http www oracle com goto ohmp docs Provide feedback on this documentation at http www oracle com goto docfeedback Contributors Primary Authors Michael Bechler Cynthia Chin Lee Mark McGothigan Contributors William Schweickert Anthony Villamor Mick Tabor Richard Masoner Ray Angelo Tamra Smith Wasel Denise Silverman Change History The following lists the release...

Page 13: ...ation Troubleshooting and Diagnostics on page 53 General Information and procedures for servicing the server Servicing the Server on page 79 Information and procedures for preparing the server for service Preparing for Service on page 95 Procedures and information for removing and installing components Servicing Components on page 113 Procedures and information for returning the server to operatio...

Page 14: ...14 Oracle Server X5 8 Service Manual December 2015 ...

Page 15: ...lified to replace and install hardware Warning Label The following warning label is visible from the front of the server when you remove a fan module It warns you to not insert your hands or any object into the space left vacant by the removal of the fan module Fan modules are hot swap components Removing a fan module from a fully powered server exposes open and active power connectors that can ca...

Page 16: ...16 Oracle Server X5 8 Service Manual December 2015 ...

Page 17: ...nts Chassis Overview on page 19 Features and components of the CPU module CMOD CPU Module CMOD Overview on page 23 Features and components of the system module SMOD System Module SMOD Overview on page 28 Server subsystems their functions and related components Server Subsystems on page 34 Schematic type block diagram of the server interconnects Server Block Diagram on page 50 Server and Components...

Page 18: ...nd eight 8 lane PCIe Gen3 slots and one 4 lane PCIe Gen 2 HBA slot One Emulex Pilot 3 service processor SP with 256 MB DDR3 memory 256 MB of flash memory and Oracle ILOM Four N N hot swap power supplies PSUs Eight hot swap redundant 100 watt cooling fan modules Note For server specification information see Server Specifications in Oracle Server X5 8 Installation Guide The following sections provid...

Page 19: ...ccessible components internal components and components accessible from the back of the server Chassis Front Side Components on page 19 Chassis Internal Components on page 20 Chassis Backside Components on page 22 Chassis Front Side Components The following figure shows the front side components Server and Components Overview 19 ...

Page 20: ... 34 2 Four power supplies Power Subsystem on page 50 3 and 4 Eight fan modules FMs in two fan frames Chassis Cooling Subsystem on page 47 5 Two internal CMOD bays CPU Module CMOD Overview on page 23 Chassis Internal Components The following figure shows the chassis internal components 20 Oracle Server X5 8 Service Manual December 2015 ...

Page 21: ...er four or eight CMODs Servicing CMODs requires warm or cold service For information about the CMODs see CPU Module CMOD Overview on page 23 2 Midplane busbar The mid plane assembly provides an interconnect between the backside components and the front side components This component requires cold service Server and Components Overview 21 ...

Page 22: ...t from the backside of the server For more information see System Module SMOD Overview on page 28 2 Dual PCIe card carrier DPCC bay The DPCC bay contains eight DPCCs and up to 16 PCIe cards For more information see Storage and IO Subsystem on page 45 3 AC power block The AC power block has four AC power inlet connectors The power block is not a removable component For more information see Power Su...

Page 23: ...yout on page 27 Processor and Memory Overview Each CMOD contains one Intel Xeon E7 8895 v3 18 core 2 6 GHz processor The maximum system memory with DDR3 1333 32 GB DIMMs is Four CMODs 3 TB Eight CMODs 6TB CMOD Configuration Options The server supports four and eight CMOD configurations In the four CMOD configuration the first four slots on the left slots 0 3 are occupied and the four slots on the ...

Page 24: ...ng the empty CMOD bay on the right The four right side fan modules are not powered however in a four CMOD configuration these fan modules must be installed Call out 1 identifies the group of four CMODs installed on the left side of the server Call out 2 identifies the empty CMOD bay on the right side of the server 24 Oracle Server X5 8 Service Manual December 2015 ...

Page 25: ...erver with an eight full CMOD configuration Call out 1 identifies the group of four CMODs installed on the left side of the server and call out 2 identifies the second group of four CMODs installed on the right side of the server Server and Components Overview 25 ...

Page 26: ...Server X5 8 supports four and eight CMOD configurations Each CMOD supports a single socket containing a single Intel EX Xeon E7 8895 v3 processor For the four socket server configuration CPU modules CMODs must be installed in slots 0 3 DPCC slots 0 3 are active however DPCCs 4 7 must be installed Both fan frames must be installed All eight fan modules FMs must be installed but only FMs 0 3 are act...

Page 27: ... components Heatsink and processor assembly 24 DIMM slots arranged in four groups of six DIMM test circuit which helps you locate failed DIMMs and verify a failed CPU Fault Remind button Circuit Charge Status indicator 24 DIMM slot fault indicators CPU fault indicator The following illustration shows the location of the CMOD components Server and Components Overview 27 ...

Page 28: ...n modules FMs get power from CMODs However only CMODs in even numbered slots supply power to fan modules The following table shows which CMOD slots provide FM power Power Slots Fan Modules Powered CMOD 0 FMs 0 and 1 CMOD 2 FMs 2 and 3 CMOD 4 FMs 4 and 5 CMOD 6 FMs 6 and 7 CMODs in slots 1 3 5 and 7 do not supply FM power System Module SMOD Overview This section provides information about the serve...

Page 29: ...accessible Server storage drives HDD SSD IO ports and two external USB ports Internally accessible SMOD motherboard Service processor SP Storage drive backplane SAS host bus adaptor HBA Internal USB ports 2 Energy storage module ESM Real time clock battery The SMOD is located at the back of the server It includes two removal and installation levers with green lock release tabs The following illust...

Page 30: ...on 1 Removal and installation levers 2 2 SMOD Storage Drives In the following illustration call out 1 shows the location of the eight storage drive slots which are arranged in two rows of four each 30 Oracle Server X5 8 Service Manual December 2015 ...

Page 31: ...a PCIe riser for the server storage HBA and two internal USB ports The PCIe riser and the internal USB ports are located on the bottom of the SMOD For component serviceability locations and designations see Component Locations and Designations on page 79 Service Processor SP The system Emulex Pilot 3 service processor SP is located on the SMOD motherboard and is accessible locally and remotely thr...

Page 32: ...on page 79 SAS Host Bus Adapter HBA Card Riser and Cables The server requires one internal HBA Oracle Storage 12 Gb s RAID HBA Internal for the externally accessible SAS or SATA SMOD server storage drives The HBA is installed in a riser slot on the underside of the SMOD motherboard and is connected to the backplanes by two mini SAS4I connector cables The following illustration shows the HBA card i...

Page 33: ...System Module SMOD Overview Call Out Description 1 SMOD motherboard 2 Cable from HBA to ESM 3 HBA 4 SAS cables 5 Backplanes Server and Components Overview 33 ...

Page 34: ...re files unrelated to Oracle System Assistant Energy Storage Module and Cable The Energy Storage Module ESM provides backup power for the HBA It sits in a holder in the top center of the SMOD and has a cable that connects it to the HBA Server Subsystems This section contains overviews of the server subsystems Controls and Indicators on page 34 Server Management Software on page 43 Storage and IO S...

Page 35: ...dicator module FIM panel is located at the top left corner of the server as viewed from the front of the server It contains indicators and buttons that allow you to manage the server and determine its status The following illustration shows the buttons and indicators on the FIM Call Out Description Details 1 Locator indicator and button When activated remotely it helps you find the server in a rac...

Page 36: ...indicators to determine power state see Troubleshooting Indicators on page 58 6 Server over temperature indicator When lit it indicates that a fault has occurred in the cooling subsystem The system Service Action Required indicator might also be lit For more information about using the subsystem fault indicators and the system Service Action Required indicator see Troubleshooting Indicators on pag...

Page 37: ...functioning state in this state the AC indicator is also lit 3 AC OK indicator green Lights steady on when the PSU is connected to a properly rated AC power source 4 Release lever Used to release the power supply from the chassis Fan Module FM Indicators Each fan module FM has two indicators arranged in a single row and from left to right as follows The following illustration shows the front of th...

Page 38: ...ctioning properly 3 Release button Press to release the fan module so you can remove it Storage Drive Unit Indicators Storage drives are installed in carriers Each storage drive carrier has three indicators arranged in a single stacked row and from bottom to top The following illustration shows the front of the storage drive carrier and the storage drive indicators 38 Oracle Server X5 8 Service Ma...

Page 39: ...drive indicators blink at various rates depending on the activity For more information on blink rates see Indicator Blink Rates on page 62 Back Indicator Panel The back indicator panel located on the SMOD allows you manage the server and determine its status It includes some indicators and buttons not found on the front indicator module FIM including reset switches and indicators for SMOD componen...

Page 40: ...es the status of the system power For more information about using the Power and SP indicators to determine power state see Troubleshooting Indicators on page 58 6 SP OK indicator Along with the Power OK indicator above it provides the status of the system power For more information about using the Power and SP indicators to determine power state see Troubleshooting Indicators on page 58 7 SP rese...

Page 41: ...ower Inlet Indicators Each power inlet on the AC power block at the back of the server has a single green OK indicator that turns on steady only when the power at the connector is sufficient for the power supply unit In the following illustration call out 1 shows the OK indicator for inlet AC 0 Server and Components Overview 41 ...

Page 42: ...s allow you to manage the Locator indicator locally To deactivate or activate the Locator indicator press and release the button see Managing the Locator Indicator on page 108 Service processor SP pinhole reset button on the back of the server The SP reset button allows you to manually reset the SP Use the reset button if the SP becomes unresponsive requires a reset or fails to boot into standby p...

Page 43: ...us to press both ATTN buttons After installing a DPCC that contains a PCIe card press the button again For button location information see Front Indicator Module FIM Panel on page 35 and Back Indicator Panel on page 39 Server Management Software The system management software includes Service Processor SP Oracle ILOM on page 43 Oracle System Assistant on page 44 Oracle Hardware Management Pack on ...

Page 44: ...s Administration Guide at http www oracle com goto x86AdminDiag docs Oracle Hardware Management Pack Oracle Hardware Management Pack HMP provides a family of command line interface CLI tools for managing your servers and an SNMP monitoring agent You can use the Oracle Server CLI tools to configure Oracle servers The CLI tools work with Oracle Solaris Oracle Linux Oracle VM other variants of Linux ...

Page 45: ... storage and input ouput subsystem consists of the following 8 or 16 PCIe Gen3 IO slots up to eight 16 lane eight 8 lane 8 SAS2 SATA3 HDD or SSD SFF drive Two 1G 100 10 Ethernet ports 4 USB 2 0 ports 2 external 2 internal Back Panel Ports and Connectors The following figure shows the back panel ports and connectors Server and Components Overview 45 ...

Page 46: ...45 Host GigabitEthernet port NET 0 7 RJ45 Host GigabitEthernet port NET 1 8 AC power inlets Dual PCIe Card Carrier DPCC In the following illustration call out 1 shows the location of the dual PCIe card carriers DPCCs The eight DPCCs are directly accessible from the back of the server and are located below the SMOD Each DPCC holds two PCIe cards 46 Oracle Server X5 8 Service Manual December 2015 ...

Page 47: ...g is provided by eight redundant front side accessible 100 watt hot swappable cooling fan modules To maintain the integrity of the cooling system ensure that All CMOD processors have a heat sink Each drive bay contains a storage device or a drive slot filler Every DPCC is installed regardless of whether it contains a card or not Both fan frames are populated with fan modules Server and Components ...

Page 48: ...CPU modules CMODs 0 and 1 and is provided by FMs 0 and 1 Zone 2 airflow cooling is concentrated on CMODs 2 and 3 and is provided by FMs 2 and 3 Zone 3 airflow cooling is concentrated on CMODs 4 and 5 and is provided by FMs 4 and 5 Zone 4 airflow is concentrated on CMODs 6 and 7 and is provided by FMs 6 and 7 Note In a four CMOD configured server the fan modules for cooling zones 3 and 4 are not po...

Page 49: ... only when the chassis is in full power mode see Full Power Mode on page 107 The PSU fans operate when the system is in full power or standby power mode The following table shows the CMODs and the fan modules to which they supply power CMOD Fan Modules Powered CMOD 0 FMs 0 and 1 CMOD 2 FMs 2 and 3 CMOD 4 FMs 4 and 5 CMOD 6 FMs 6 and 7 Note The fan power connectors for CMODs in slots 1 3 5 and 7 ar...

Page 50: ...ould come from at least two separate circuits When the AC power cords are connected to AC inputs at the back of the chassis the PSUs supply power to the Ethernet ports the system sensors and inventory circuits and the service processor SP When power is supplied to the SP it boots and the server enters the low power standby power mode Once the SP boots into standby power mode full power mode is ini...

Page 51: ...Server Block Diagram Server and Components Overview 51 ...

Page 52: ...52 Oracle Server X5 8 Service Manual December 2015 ...

Page 53: ...to the Server on page 72 Information about contacting Oracle support Getting Help on page 75 Troubleshooting Server Hardware Component Faults This section contains maintenance related information and procedures used to troubleshoot and repair server hardware It includes the following topics Description Section Links Troubleshooting overview information and procedure Troubleshooting Server Hardware...

Page 54: ...ubleshooting Steps on page 54 Troubleshoot Hardware Faults on page 55 Basic Troubleshooting Steps Use the following process to address a hardware fault for the step by step procedure see Troubleshoot Hardware Faults on page 55 1 Identify the server subsystem containing the fault You can use Oracle ILOM to identify the failed component 2 Review the Product Notes Once you have identified the hardwar...

Page 55: ...4 Use this procedure to troubleshoot hardware faults with the Oracle ILOM web interface and if necessary prepare the server for service Note This procedure provides one basic approach to troubleshooting hardware faults It uses a combination of the Oracle ILOM web and CLI interfaces However the procedure can be performed using only the Oracle ILOM CLI interface For more information about the Oracle...

Page 56: ...identify the server subsystem that requires service In the above example the Status screen shows that the Memory subsystem requires service This indicates that a hardware component within the subsystem is in a fault state 3 To identify the component click on the subsystem name 56 Oracle Server X5 8 Service Manual December 2015 ...

Page 57: ... a chronological list of all the system events and faults that have occurred since the log was last reset and includes additional information such as severity levels and error counts To access it click the System Log link In this example the hardware fault with DIMM 8 of CPU 0 requires local physical access to the server 5 Before going to the server review the server Product Notes document for inf...

Page 58: ...for the Oracle Server X5 series servers including information about how to use Oracle System Assistant and using the Oracle ILOM system event log SEL to identify a problem s possible source Oracle X5 Series Servers Administration Guide Troubleshooting Indicators The eight indicators on the server front panel show the state of the server For more information about indicator locations see Front Indi...

Page 59: ... shows the Power OK indicator and call out 3 shows the SP indicator Call out 2 shows the power button The following table describes the indicator activity during a normal boot sequence System Condition SP Indicator Power OK Indicator AC power applied to server SP is booting Blinks Off SP is booted and ready to use Host is off Steady On Blinks at single blink rate quick flash every 3 seconds SP is ...

Page 60: ...prove physical presence by pressing the Locator indicator button You can turn the Locator indicator off remotely from Oracle ILOM or by pressing the button The following figure shows the Locator indicator on the front panel For indicator blink rate information see Indicator Blink Rates on page 62 Over Temperature Condition For a server in an over temperature state the server amber over temperature...

Page 61: ...with a fault in the processor subsystem the server amber Service Action Required indicators front and back and an amber CMOD Service Action Required indicator are on steady The activity of front and back green Power OK indicator and the green SP indicator vary depending on whether the server can boot successfully The server might not be able to boot out of standby power mode For indicator blink ra...

Page 62: ...ibes the following indicator blink rates Steady On on page 62 Steady Off on page 63 Slow Blink Rate on page 63 Fast Blink Rate on page 64 Single Standby Blink Rate on page 64 Slow Unison Blink Rate on page 65 Insertion Blink on page 65 Unison Steady On on page 66 Alternating Invalid FRU Blink Rate on page 66 Feedback Flash on page 67 Data Blink Rate on page 67 Sequential Diagnostic Blink Rate on p...

Page 63: ...ator or a subsystem not in a fault state unlit amber Service Action Required indicator Slow Blink Rate For the slow blink rate the indicator typically green repeatedly lights for half a second during a one second interval 1 Hz and turns off for half a second The slow blink rate indicates an on going activity For example device rebuilding booting or in transition from one mode to another Troublesho...

Page 64: ...ata transfer Single Standby Blink Rate For the single blink rate the indicator repeatedly flashes once at the beginning of a three second interval This indicates a system or component in standby mode For example a server in standby power mode or a hot spare device waiting to be used also used with amber indicators to indicate a predicted fault 64 Oracle Server X5 8 Service Manual December 2015 ...

Page 65: ...mited to three successive blinks This confirms the successful insertion of a removable device for example a storage drive into a powered system confirming the power connection Insertion Blink The insertion blink is three successive blinks of a hot swap component s primary status indicator for example the green Power OK indicator The insertion blink occurs immediately Troubleshooting and Diagnostic...

Page 66: ... Lamp Test on page 62 This is the only time that the Locator indicator is on steady Alternating Invalid FRU Blink Rate The alternating invalid FRU blink rate is a repeating sequence of lit green and amber indicators at 1 Hz This indicates that a component has an incorrect version or mismatch for example a power supply with a lower rating than the one specified The blink rate is also used for an un...

Page 67: ...n port transmit and receive activity Data Blink Rate For this blink rate a normally on Indicator repeatedly turns off twice during a one second interval 2 Hz see also Fast Blink Rate on page 64 while data activity is taking place Sequential Diagnostic Blink Rate This blink rate is a repeating sequence in which each indicator successively lights for 0 5 sec to indicate that diagnostics are running ...

Page 68: ...h on page 68 Airflow Blockage on page 68 Hardware Component Failure on page 69 External Ambient Temperature Too High If the ambient temperature in the server space is too high the cool air that is pulled into the server cannot cool the server sufficiently to prevent the internal temperature from rising This can cause poor performance or component failure Action Check the ambient temperature of the...

Page 69: ...over temperature event To reduce the risk related to component failure power supplies and fan modules are installed in pairs to provide redundancy Redundancy ensures that if one component in the pair fails the remaining component can continue to maintain the subsystem For example power supplies serve a dual function they provide both power and airflow If one power supply fails the other functionin...

Page 70: ...power on Action Check that the AC cables are connected to both PSUs Check that the PSUs are operational the PSU indicator panel should have a lit green AC OK indicator Ensure that the PSU is properly installed A PSU that is not fully engaged with its internal connector does not have power applied and does not have a lit green AC OK indicator Prevention When a power supply fails replace it immediat...

Page 71: ...ome of Oracle ILOM defaults including firmware when Oracle ILOM is not accessible Available in either standby power mode or full power mode It is not OS dependent Local but remote serial access is possible if the SP serial port is connected to a network accessible terminal server Hardware based LED indicators Hardware and SP firmware Indicate status of overall system and particular components Avai...

Page 72: ...agnostic Tool Documentation The following table identifies where you can find more information about diagnostic tools Diagnostic Tool Information Location Oracle ILOM Oracle Integrated Lights Out Manager Documentation Library http www oracle com goto ILOM docs Preboot Menu Using the Preboot Menu Utility Oracle X5 Series Servers Administration Guide U Boot Oracle x86 Servers Diagnostics Guide Oracl...

Page 73: ...cable to the RJ 45 serial port labeled SER MGT 4 To connect to the system console locally connect a mouse and keyboard to the server front panel USB connectors and a monitor to the server front panel DB 15 video connector Configuring Serial Port Sharing By default the NET MGT serial port connects to the SP console Using Oracle ILOM you can configure it to connect to the host console instead This f...

Page 74: ...e X5 Series Servers Administration Guide The Oracle ILOM CLI prompt appears 2 To set the serial port owner type set SP serial portsharing owner host Note The serial port sharing value by default is owner SP 3 Connect a serial host to the server Assign Serial Port Output Using the Web Interface 1 Log in to the service processor Oracle ILOM web interface To log in open a web browser and direct it us...

Page 75: ...depending on which devices are installed in the system The device naming for the Ethernet interfaces is reported differently by different interfaces and operating systems The following illustration explains the logical operating system and physical BIOS naming conventions used for each interface These naming conventions might vary depending on conventions of your operating system and which devices...

Page 76: ...e problem and the work being done when the problem occurred IP address Server name system host name Network or internet domain name Proxy server configuration See Also Locating the Chassis Serial Number on page 76 Locating the Chassis Serial Number You might need to have your server s serial number when you ask for service on your system Record this number for future use Use one of the following m...

Page 77: ... Help From Oracle System Assistant see the Summary screen From Oracle ILOM enter the show SYS command or go to the System Information tab in the Oracle ILOM browser interface Troubleshooting and Diagnostics 77 ...

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Page 79: ...ed Components on page 91 Procedure for clearing hardware faults in the system Clear Hardware Fault Messages on page 92 Component Locations and Designations This section provides information about servicing components including component locations and designations Component Serviceability Requirements on page 79 Component Locations on page 80 Component Designations on page 82 Component Network Acce...

Page 80: ... Component Service Designation Serviceability Front indicator module FIM CRU Cold Power supply unit PSU CRU Hot Fan modules FM CRU Hot Fan frame CRU Cold CPU module CMOD CRU Warm Memory DIMMs CRU Warm Processor and heatsink FRU Warm Storage drive HHD SSD CRU Hot Dual PCIe card carrier DPCC CRU Hot PCIe card CRU Hot Cold System module SMOD CRU Cold Internal USB flash drive CRU Cold External USB fla...

Page 81: ...card 8 9 Server chassis 3 Host bus adapter HBA card 10 CPU module CMOD 4 or 8 4 Energy storage module 11 Fan frame 2 5 Storage drive 8 12 Fan module 8 6 System module SMOD 13 Power supply PSU 4 7 Top cover 14 Front indicator module FIM The AC power block is not a removable component The chassis is not a removable component Servicing the Server 81 ...

Page 82: ...lot Designations on page 85 Storage Drive Slot Designations on page 86 DPCC and PCIe Card Slot Designations on page 87 AC Input Power Block on page 88 Fan Module Designations The eight fan modules FMs are directly accessible at the front of the server and are arranged in two stacked rows of four FMs Bottom row from left to right FM 0 FM 2 FM 4 and FM 6 Top row from left to right FM 1 FM 3 FM 5 and...

Page 83: ...Ds which are located directly behind the FMs For example FMs 0 and 1 provide cooling for CMODs 0 and 1 and FMs 6 and 7 provide cooling for CMODs 6 and 7 For CMOD designations see CMOD Slot Designations on page 84 Power Supply Slot Designations The four slots for the power supply units PSUs are directly accessible at the front of the server and are arranged in a single stacked row They are designat...

Page 84: ... right as CMOD 0 CMOD 7 The CMOD slots are accessible from the front of the server by removing the FMs and frames The server is available with four CMODs or eight CMODs Four CMOD systems have CMODs in CMOD 0 CMOD 3 and filler panels in CMOD 4 CMOD 7 For more information see CPU Module CMOD Overview on page 23 Call Out Description 0 CMOD 0 84 Oracle Server X5 8 Service Manual December 2015 ...

Page 85: ...on 1 CMOD 1 2 CMOD 2 3 CMOD 3 4 CMOD 4 5 CMOD 5 6 CMOD 6 7 CMOD 7 Memory Slot Designations Each CMOD contains 24 DIMM slots arranged in four groups of six slots The following illustration shows the groups and their slot designations Servicing the Server 85 ...

Page 86: ...158 Storage Drive Slot Designations The eight storage drive slots are in the system module SMOD and directly accessible at the back of the server Slots are arranged in two stacked rows of four slots and designated from right to left The top row contains slots 0 2 4 and 6 The bottom row contains slots 1 3 5 and 7 86 Oracle Server X5 8 Service Manual December 2015 ...

Page 87: ...0 DPCC 7 Each DPCC supports two PCIe slots for a total of 16 The PCIe slots are designated from right to left as PCIe 1 PCIe 16 DPCC 0 contains PCIe slots 1 and 2 DPCC 1 contains PCIe slots 3 and 4 DPCC 2 contains PCIe slots 5 and 6 DPCC 3 contains PCIe slots 7 and 8 DPCC 4 contains PCIe slots 9 and 10 DPCC 5 contains PCIe slots 11 and 12 DPCC 6 contains PCIe slots 13 and 14 DPCC 7 contains PCIe s...

Page 88: ...5 in DPCC 2 13 PCIe Slot 13 in DPCC 6 6 PCIe Slot 6 in DPCC 2 14 PCIe Slot 14 in DPCC 6 7 PCIe Slot 7 in DPCC 3 15 PCIe Slot 15 in DPCC 7 8 PCIe Slot 8 in DPCC 3 16 PCIe Slot 16 in DPCC 7 AC Input Power Block The four AC power inputs at the back of the server are arranged in a stack Starting at the bottom they are designated AC 0 AC 1 AC 2 and AC 3 The designations match the corresponding PSUs The...

Page 89: ...on SYS System SYS UUID Unique system ID SYS PS 0 3 Power supplies static FRUID SYS SMOD DBP 0 1 Disk backplanes dynamic FRUID SYS FM 0 7 Fan modules No FRUID SYS HDD 0 7 Hard disk drives SYS SMOD MB System module SMOD dynamic FRUID SYS SMOD MB NET 0 1 System host network interfaces static FRUID SYS SMOD MB CPLD CPLD on SMOD SYS SMOD MB SP Service processor SP module dynamic FRUID SYS SPNET 0 1 SP ...

Page 90: ...uch as disk drive assemblies circuit boards or PCIe cards When servicing or removing server components attach an anti static strap to your wrist and then to a metal area on the server chassis If your wrist strap is equipped with a banana connector insert it into the grounding socket on the right hand side of the chassis front panel Following this practice equalizes the electrical potentials betwee...

Page 91: ...n with RS 232 serial port ASCII terminal Terminal server Patch panel connected to a terminal server Component Filler Panels and Non Powered Components A filler panel is a metal or plastic enclosure that does not contain any functioning system hardware or cable connectors Filler panels occupy vacant component slots to help control noise EMI and airflow They are installed at the factory and must rem...

Page 92: ... administrator privileges For example ssh root ipadress where ipadress is the IP address of the server SP For more information see Accessing Oracle ILOM in Oracle X5 Series Servers Administration Guide The Oracle ILOM CLI prompt appears 2 To access fmadm type start SP faultmgmt shell The fmadm prompt appears faultmgmtsp 3 To get a listing of command options for displaying or clearing a fault with ...

Page 93: ...isplay active faulty components a Show active faulty components f Show active faulty FRUs r Show active fault FRUs and their fault management states s Show a one line fault summary for each fault event u uuid Show fault diagnosis events that match a specific universal unique identifier uuid For command specifics see the Oracle ILOM documentation at http www oracle com goto ILOM docs 5 Use fmadm to...

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Page 95: ...pare the Server for Hot Service Note The steps in this remote procedure use the Oracle ILOM web interface However the procedure can also be performed remotely using the Oracle ILOM CLI interface For more information refer to the Oracle ILOM documentation A hot service component can be serviced while the server is operating at full power mode For more information about component serviceability see ...

Page 96: ...ext Steps Servicing Fan Modules and Fan Frames on page 117 Servicing Power Supply Units PSUs on page 126 Servicing Storage Drives on page 180 Servicing PCIe Cards and the Dual PCIe Card Carriers DPCCs on page 185 Prepare the Server for Warm Service This procedure describes how to prepare the server for warm service so you can remove and replace CMODs DIMMs and processors and heatsinks without disc...

Page 97: ... 8 Product Notes for hardware related information before performing removal and installation procedures 1 To power down the host and activate the front panel Locator indicator do the following a Log in to the Oracle ILOM web interface Direct a web browser to Oracle ILOM using the IP address of the server SP and log in as root or a as user with administrator privileges See Accessing Oracle ILOM in ...

Page 98: ...nents on page 136 The server transitions to warm service mode by removing power from the CMODs when it senses one of the following events On an eight CMOD system when both fans in a single column are removed On a four CMOD system when both fans in a single column are removed from the left hand fan frame CMODs 0 through 3 or when a CMOD is inserted into an unoccupied CMOD slot 4 through 7 Next Step...

Page 99: ... hardware related information before performing removal and installation procedures 1 To power down the server and activate the front panel Locator indicator do the following a Log in to the Oracle ILOM web interface Direct a web browser to Oracle ILOM using the IP address of the server SP and log in as root or a as user with administrator privileges See Accessing Oracle ILOM in Oracle X5 Series S...

Page 100: ...mediate shut down of the server Do not remove the power cord if the server is in full power mode Power off the server to standby power mode first 4 If necessary label and disconnect any other cables attached to the server back panel If you plan to remove a component that has cables attached to it SMOD DPCC label the port or slot to which the cable is attached and remove the cable Next Steps Servic...

Page 101: ... 107 1 To power off the server use the OS specific shutdown procedure 2 Verify that the server is in standby power mode When the server is in standby power mode the SP indicator is on steady and the Power OK indicator blinks at the single blink rate a quick flash every three seconds Next Steps Performing Electrostatic Discharge and Static Prevention Measures on page 90 Power Off Graceful Power But...

Page 102: ...k flash every three seconds Next Steps Performing Electrostatic Discharge and Static Prevention Measures on page 90 Power Off Immediate Power Button Note This procedure is performed locally and requires physical access to the server front panel An immediate shutdown should be used in situations when you know that the loss of data is nonexistent or acceptable for more information see Power Modes Sh...

Page 103: ...er mode the SP indicator is on steady and the Power OK indicator blinks at the single blink rate a quick flash every three seconds Next Steps Performing Electrostatic Discharge and Static Prevention Measures on page 90 Power Off Remote Oracle ILOM CLI You can use the Oracle ILOM SP command line interface CLI to remotely power off the server to standby power mode Before You Begin See Power Modes Sh...

Page 104: ... data is nonexistent or acceptable For more information see Power Modes Shutdowns and Resets on page 107 Next Steps Managing the Locator Indicator on page 108 Oracle Integrated Lights Out Manager Documentation Library at http www oracle com goto ILOM docs Power Off Remote Oracle ILOM Web Interface You can use the Oracle ILOM web interface to remotely power off the server to standby power mode Befo...

Page 105: ...ote The Immediate shutdown option should be used only in emergency situations or when you know that the loss of data is nonexistent or acceptable For more information see Immediate Shutdown on page 108 4 Click OK Next Steps Managing the Locator Indicator on page 108 Oracle Integrated Lights Out Manager Documentation Library at http www oracle com goto ILOM docs Remove Power Powering the server fro...

Page 106: ...f the Server on page 100 2 Access the back of the server 3 To remove power from the server lift the power cord retaining clips and disconnect each AC power cable from the AC power block This action completely removes power from the server 4 If you are performing a cold reset wait at least 60 seconds before connecting the AC power cables to the power supplies For information about cold resets see C...

Page 107: ...wer Mode In standby power mode low level power is supplied only to the components required to run the SP The OS does not boot To enter standby power mode either Connect the AC power cables to the back of the server but do not press the Power button From full power mode either press the front panel power button or use Oracle ILOM When you connect power to the server the SP boots The SP OK indicator...

Page 108: ... the server power from full power mode to standby power mode and back to full power mode For example a warm reset might be required after a software or firmware update or when you want to launch Oracle System Assistant or the BIOS Setup Utility Cold Reset A cold reset of the server is a restart of the server from a completely powered off state A cold reset might be required to resolve a system iss...

Page 109: ...g in as a user with root or administrator privileges For example ssh root ipadress where ipadress is the IP address of the server module SP For more information see Accessing Oracle ILOM in Oracle X5 Series Servers Administration Guide The Oracle ILOM CLI prompt appears 2 To turn on the Locator indicator type the following command at the prompt set System locator_indicator on Note To turn off the ...

Page 110: ...or a user with administrator privileges See Accessing Oracle ILOM in Oracle X5 Series Servers Administration Guide The Summary screen appears 2 In the Actions section verify that the Locator indicator is off and then click the Turn On button 3 Click OK The Locator indicator on the Summary screen changes to indicate the status of the Locator indicator Control the Locator Indicator Locally Note This...

Page 111: ...cator indicator press the Locator indicator button To turn on the Locator indicator press the Locator indicator button Note Some Oracle ILOM security procedures require that you turn on the Locator indicator locally as part of a physical presence verification step To perform a lamp test of all front panel indicators press the Locator indicator three times within a five second period All of the fro...

Page 112: ...112 Oracle Server X5 8 Service Manual December 2015 ...

Page 113: ...ives on page 180 Remove and install PCIe cards and dual PCIe card carriers DPCCs Servicing PCIe Cards and the Dual PCIe Card Carriers DPCCs on page 185 Removing and installing SMOD components Servicing System Module SMOD Components on page 197 Replacing the midplane assembly Replace the Midplane Assembly on page 223 Upgrade the Server from Four to Eight CMODs If you have a server configured with f...

Page 114: ... Four CMODs installed in left bay 2 Empty right side bay 4 Open each new CMOD and ensure that the DIMMs are configured correctly and properly seated in their slots Caution Component damage CMOD components are extremely sensitive to electrostatic discharge Wear a wrist strap and use an anti static wrist mat 114 Oracle Server X5 8 Service Manual December 2015 ...

Page 115: ...over away from the front of the CMOD b Check that all DIMMs are installed in their slots and the that the DIMM levers are in their fully upright and locked position c Ensure that the DIMM configuration matches the other CMODs For DIMM configuration information see Memory and DIMM Reference on page 158 Servicing Components 115 ...

Page 116: ...e front edge of the CMOD f Slide the cover toward the front of the CMOD until it locks in place 5 To upgrade the server do the following a Install a CMOD in the first vacant leftmost slot See Install a CMOD on page 143 b Repeat the above step for the remaining three slots 6 Install both fan frames See Install a Fan Frame on page 124 7 Install all eight fan modules See Install a Fan Module on page ...

Page 117: ...are hot service components however accessing CMODs is a warm or cold service procedure For more information see Remove a CMOD on page 137 Before You Begin For component serviceability locations and designations see Component Locations and Designations on page 79 1 Prepare the server for hot service See Prepare the Server for Hot Service on page 95 Alternatively to prepare the server for warm or co...

Page 118: ...e a Fan Module A fan in a failed state has a lit amber color Service Action Required indicator 3 To unlock the fan module push in the green release button 118 Oracle Server X5 8 Service Manual December 2015 ...

Page 119: ...fan modules in the left hand fan frame 4 To remove the fan module pull it out of the slot Caution Electrical hazard During a hot service procedure voltage is present Do not reach into the vacant fan module slot with your hand or any object Do not touch the exposed CMOD fan module power connector When the fan is removed from the slot a hinged air vane drops down to close the slot The vane maintains...

Page 120: ... air vane when the system is running See Also Remove a Fan Frame on page 122 Install a Fan Module on page 120 Install a Fan Module Access this component directly from the front of the server Use this procedure to install a replacement fan module or to install a fan module after accessing the CMODs behind it 120 Oracle Server X5 8 Service Manual December 2015 ...

Page 121: ...utton to the left and that the air vane for the slot swings freely Caution Component damage Do not apply excessive force when sliding the fan module into the server Ensure that the connector on the CMOD and the connector on the fan module are aligned correctly 2 To install the fan module slide it into the slot until it stops and gently push it inward until the fan module locks into place The locki...

Page 122: ...ou need to remove the fan frame to access the CMODs behind it Before You Begin For component serviceability locations and designations see Component Locations and Designations on page 79 1 Prepare the server for cold or warm service See Prepare the Server for Cold Service on page 98 or Prepare the Server for Warm Service on page 96 2 Remove the fans associated with the fan frame 122 Oracle Server ...

Page 123: ...Remove a Fan Frame Note The center of the fan frame is marked with green labels The labels indicate where to hold the frame when you want to install or remove it Servicing Components 123 ...

Page 124: ... When installing a fan frame handle it by the green labels at the center of the frame The two fan frames and all eight fan modules must be installed to operate both a four CMOD and an eight CMOD configured server Before You Begin For component serviceability locations and designations see Component Locations and Designations on page 79 124 Oracle Server X5 8 Service Manual December 2015 ...

Page 125: ...ver with the air vane hinges at the top Note The center of the fan frame is marked with green labels The labels indicate where to grab the frame when you want to install or remove it 2 Slide the fan fame into the server until it stops and is flush with the front of the server Next Steps Install a Fan Module on page 120 Servicing Components 125 ...

Page 126: ... FIM Before You Begin For component serviceability locations and designations see Component Locations and Designations on page 79 1 Prepare the server for hot service See Prepare the Server for Hot Service on page 95 Alternatively to prepare the server for cold service see Prepare the Server for Cold Service on page 98 2 Identify the power supply by its position and designation or if it has failed...

Page 127: ...a PSU Note To access the FIM release latch you need to remove the topmost PSU 3 To unlock the power supply lever squeeze together the two green release latches at the end of the lever Servicing Components 127 ...

Page 128: ...nch point When operating the lever keep your fingers clear of the hinged end of the lever The pawl at the hinged end of the lever engages the sidewall of the server and provides the pivot point for leverage to disengage the power supply This action leaves the power supply extending partially from its slot 128 Oracle Server X5 8 Service Manual December 2015 ...

Page 129: ...rning the Server to Operation on page 235 Install a PSU Access this component directly from the front of the server Use this procedure when replacing a failed PSU or after having serviced the FIM Before You Begin For component serviceability locations and designations see Component Locations and Designations on page 79 Servicing Components 129 ...

Page 130: ...e the lever to the left Ensure that the power supply lever is in its fully open position 4 Align the power supply with its slot Ensure that the connector end of the PSU is at the opening of the slot and that the open hinge on the front of the PSU is at the bottom and to the left 5 Slide the power supply into the slot until it stops 6 To install the power supply rotate the lever to the right The pa...

Page 131: ...Keep your fingers clear of the backside of the lever 7 Verify that the green Power OK indicator on the power supply indicator panel turns on steady and that the amber Service Action Required indicator is not lit Servicing Components 131 ...

Page 132: ...fault state See Also Returning the Server to Operation on page 235 Servicing the Front Indicator Module FIM This section includes information and procedures for servicing the server front indicator module FIM Remove the FIM on page 133 Install the FIM on page 134 132 Oracle Server X5 8 Service Manual December 2015 ...

Page 133: ...and designations see Component Locations and Designations on page 79 1 Prepare the server for cold service See Prepare the Server for Cold Service on page 98 2 Remove the topmost power supply PSU 3 See Remove a PSU on page 126 3 To unlock the FIM reach into the vacant power supply slot locate the release latch on the underside of the FIM and push the latch upward Servicing Components 133 ...

Page 134: ...e FIM on page 134 Install the FIM Access this component directly from the front of the server Before You Begin For component serviceability locations and designations see Component Locations and Designations on page 79 1 Position the connector end of the FIM at the opening of the slot 134 Oracle Server X5 8 Service Manual December 2015 ...

Page 135: ...FIM Ensure that the open side internal ribbon cable visible of the FIM is facing upward 2 To install the FIM slide it into the slot until it locks and is flush with the front of the server Servicing Components 135 ...

Page 136: ...ed to the server and the server is in full power mode 5 Clear any related component faults See Also Clear Hardware Fault Messages on page 92 Servicing the CPU Module CMOD Components This section includes information and procedures for servicing CMODs and CMOD components Remove a CMOD on page 137 Remove and Install the CMOD Cover on page 140 Install a CMOD on page 143 Replace a Failed DIMM on page ...

Page 137: ... Service on page 96 or Prepare the Server for Cold Service on page 98 2 Identify which group of fan modules left or right to remove to access the CMOD CMODs 0 3 are in the leftmost group and CMODs 4 7 are in the rightmost group If you know the group then you know which group of four fan modules to remove If you are removing a CMOD in a failed state the lit fault indicator for the CMOD on the FIM s...

Page 138: ...To disconnect the CMOD from the connector on the midplane rotate the CMOD lever downward and away from the CMOD Caution Pinch point Keep your fingers clear of the underside of the lever The lever disconnects the CMOD from the midplane and its DPCC 138 Oracle Server X5 8 Service Manual December 2015 ...

Page 139: ...Remove a CMOD 8 Use the lever to slide the CMOD partially out of the server until you can grab it with both hands Servicing Components 139 ...

Page 140: ...ge 161 See Also Install a CMOD on page 143 Remove and Install the CMOD Cover When removing or installing the CMOD cover always maintain component serviceability requirements with regard to static protection To protect components from damage always use an anti static mat and wrist strap Before You Begin Remove a CMOD on page 137 140 Oracle Server X5 8 Service Manual December 2015 ...

Page 141: ...Remove and Install the CMOD Cover 1 To remove the CMOD top cover push the release button slide the CMOD cover toward the back of the CMOD and lift it away Servicing Components 141 ...

Page 142: ...tall the CMOD Cover Caution Component damage CMOD components are extremely sensitive to electrostatic discharge Wear a wrist strap and use an anti static wrist mat 142 Oracle Server X5 8 Service Manual December 2015 ...

Page 143: ... of the chassis and that the pins in the cover are aligned with the slots in the chassis sidewall 5 Slide the cover toward the front of the CMOD until it locks into place This action is accompanied by a click sound Install a CMOD Use this procedure to install a CMOD after replacing it or after servicing its internal components Before You Begin Remove a CMOD on page 137 For component serviceability...

Page 144: ... CMOD lever is in the fully open position a Squeeze together the green tabs on the end of the lever b Rotate the lever downward and away from the CMOD 2 Position the CMOD in the slot 144 Oracle Server X5 8 Service Manual December 2015 ...

Page 145: ...ops In this position the pawl at the lever hinge is aligned with the slot in the server 5 To install the CMOD rotate the lever upward until it locks into place and is flush with the front of the CMOD Caution Pinch point When operating the lever keep your fingers clear of the back side and hinged end of the lever Servicing Components 145 ...

Page 146: ... four fan modules See Install a Fan Module on page 120 8 Prepare the server for operation See Returning the Server to Operation on page 235 Replace a Failed DIMM This procedure uses the DIMM fault remind test circuit in the CMOD to identify the failed DIMM The circuit is a charged time limited circuit Once power is removed from the server you have 10 minutes to use the circuit 146 Oracle Server X5...

Page 147: ...ed DIMM see Replacing DIMMs 1 Prepare the server for warm or cold service See Prepare the Server for Warm Service on page 96 or Prepare the Server for Cold Service on page 98 2 Remove the CMOD that contains the failed DIMM See Remove a CMOD on page 137 3 To remove the CMOD top cover push the release button slide the CMOD cover toward the back of the CMOD and lift it away Caution Component damage C...

Page 148: ...Replace a Failed DIMM See Remove and Install the CMOD Cover on page 140 148 Oracle Server X5 8 Service Manual December 2015 ...

Page 149: ...Remind circuit is operational The Fault Remind circuit remains charged for about 10 minutes after power is removed from the CMOD either by disconnecting power from the server or by removing the CMOD from the chassis When you press the Fault Remind button the Charge Status indicator lights if there is enough power to use the fault remind circuit Otherwise it remains dark 6 With the Fault Remind but...

Page 150: ...evers outward to their fully open position This action extracts the DIMM from its connector 8 Remove the DIMM from the CMOD 9 To align the replacement DIMM in the slot ensure that the notch on the DIMM connector edge lines up with the key in the DIMM slot 150 Oracle Server X5 8 Service Manual December 2015 ...

Page 151: ...e DIMM sits evenly in the slot and is locked Both levers should be in their fully closed and vertical position In this position the levers lock the DIMM in the slot 12 To align the CMOD cover position it over the CMOD with the lip end of the cover toward the front of the CMOD 13 Set the cover on the CMOD so that the edges of the cover encapsulate the edges of the CMOD When correctly seated the cov...

Page 152: ... For component serviceability locations and designations see Component Locations and Designations on page 79 Remove a DIMM on page 155 1 Prepare the server for warm or cold service See Prepare the Server for Warm Service on page 96 or Prepare the Server for Cold Service on page 98 2 Remove the CMOD See Remove a CMOD on page 137 3 To remove the CMOD top cover push the release button slide the CMOD ...

Page 153: ...rge Wear a wrist strap and use an anti static wrist mat 4 Locate the DIMM slot 5 To align the DIMM in the slot ensure that the notch on the DIMM connector lines up with the key in the DIMM slot 6 To install the DIMM in the slot simultaneously press down on both edges of the DIMM Servicing Components 153 ...

Page 154: ...ot levers to rise and lock the DIMM in the slot 7 Verify that the DIMM sits evenly in the slot and is locked Both levers should be in their fully closed and vertical position In this position the levers lock the DIMM in the slot 154 Oracle Server X5 8 Service Manual December 2015 ...

Page 155: ...replacing a failed DIMM see Replace a Failed DIMM on page 146 For component serviceability locations and designations see Component Locations and Designations on page 79 1 Prepare the server for warm or cold service See Prepare the Server for Warm Service on page 96 or Prepare the Server for Cold Service on page 98 2 Remove the CMOD See Remove a CMOD on page 137 3 To remove the CMOD top cover push...

Page 156: ...Remove a DIMM See Remove and Install the CMOD Cover on page 140 156 Oracle Server X5 8 Service Manual December 2015 ...

Page 157: ...Remove a DIMM Caution Component damage CMOD components are extremely sensitive to electrostatic discharge Wear a wrist strap and use an anti static wrist mat Servicing Components 157 ...

Page 158: ... 158 DIMM Slot Numbering and Color Coding on page 159 DIMM Rules on page 160 DIMM Slot Population Order on page 161 DIMM Specifics Supported DIMM speeds 1333 and 1600 MHz All supported DIMMs regardless of speed rating operate at 1333MHz Mixing of different size memory within one CMOD is not allowed see DIMM Rules on page 160 Mixing of LVDIMM and LRDIMM in the same chassis is not allowed Memory Buf...

Page 159: ...ot numbering information see Memory Slot Designations on page 85 To differentiate the two memory channels within a group of slots and to assist in DIMM population order the three DIMM slots assigned to each channel have color coded slots and levers The color coding is black slots with black levers black slots with white levers and white slots with white levers The following illustration shows the ...

Page 160: ... and D18 An upgrade of four DIMMs for each CMOD is allowed in this configuration by installing four DIMMs in slots D3 D9 D15 and D21 Aside from an upgrade to the minimum shipped configuration stated above DIMMs must be added to each CMOD in sets of eight one for each memory buffer channel Add eight DIMMs to each CMOD starting with CMOD 0 and ending with CMOD 3 four CMOD configuration or CMOD 7 eig...

Page 161: ...D10 D13 D16 D19 D22 3 Populate the white slot white lever slots D2 D5 D8 D11 D14 D17 D20 D23 Remove a Heatsink and Processor FRU Heatsinks and processors are field replaceable units FRUs and must be serviced by an Oracle Service person This procedure uses the CPU fault remind test circuit The circuit is a charged time limited circuit Once power is removed from the server you have 10 minutes to use...

Page 162: ...t 4 To verify that the processor has failed press and hold the Fault Remind button 1 The green Charge Status indicator 2 lights if the Fault Remind circuit is operational The fault remind circuit remains charged for about 10 minutes after power is removed from the CMOD either by disconnecting power from the server or by removing the CMOD from the chassis When you press the Fault Remind button the ...

Page 163: ...essor FRU The amber Processor Fault indicator 3 lights if the processor has failed Call Out Description 1 Fault Remind button 2 Fault Remind Power indicator 3 DIMM slot fault indicator one for each slot Servicing Components 163 ...

Page 164: ...the four spring loaded screws A thermal compound that has been applied to the top of the CPU to facilitate the transfer of heat to the heatsink also acts as an adhesive 6 To separate the heatsink from the top of the processor gently twist the heatsink left and right while pulling it upward 164 Oracle Server X5 8 Service Manual December 2015 ...

Page 165: ...or FRU The twisting action helps to break the seal created by the thermal compound 7 Remove the heatsink from the CMOD taking care that you do not allow the thermal compound to contaminate other components Servicing Components 165 ...

Page 166: ...e replacement CPU 8 Use the alcohol wipe to completely remove the thermal compound from the top of the CPU and the bottom of the heatsink taking care that you do not allow the thermal compound to contaminate other components 9 Open the spring loaded CPU load plate release levers by pushing them down and moving them slightly toward the CPU socket and away from their retaining clips 166 Oracle Serve...

Page 167: ...Remove a Heatsink and Processor FRU The levers are numbered Open lever number 1 first and then open lever number 2 10 Rotate the levers to their fully open position Servicing Components 167 ...

Page 168: ...or FRU When the second lever is in its fully open position the load plate is unlocked and can be opened 11 To open the load plate lift the unhinged end to its fully open position 168 Oracle Server X5 8 Service Manual December 2015 ...

Page 169: ...e correct CPU replacement tool Always use the tool part number 7080240 that is included with the replacement CPU The tool is used to remove and install the CPU in the socket The top side of the replacement tool has a button in the center and a tab on one side Pressing down on the button opens the tool Pressing the tab closes the tool and releases the button a Press down on the release button on to...

Page 170: ...e tool and the CPU are correctly positioned with the socket when all of the triangles are aligned b Orient the bottom of the tool over the CPU ensuring that the triangle on the tool aligns with the triangle on the CPU c Lower the tool onto the CPU ensuring that it sits evenly on the CPU d Push the release tab away from the center button This action is accompanied by a click sound as the tool close...

Page 171: ...metal CPU contacts are facing upward and the topside of the tool is facing downward g Hold the CPU by its edges h On the topside of the tool which is now facing downward pull the release tab away from the center button This action is accompanied by a click sound as the tool releases its hold on the CPU Servicing Components 171 ...

Page 172: ...ll a Heatsink and Processor FRU Before You Begin Remove a Heatsink and Processor FRU on page 161 For component serviceability locations and designations see Component Locations and Designations on page 79 This procedure requires a Phillips screwdriver and an anti static wrist strap 172 Oracle Server X5 8 Service Manual December 2015 ...

Page 173: ...ew CPU The tool is used to remove and install the CPU in the socket The top side of the replacement tool has a button in the center and a tab on one side Pressing down on the button opens the tool Pressing the tab releases the button and closes the tool a Press down on the release button on top of the replacement tool This action opens the tool On one corner of the tool there is a label with a dow...

Page 174: ... sits flat in the tool Do not release your hold the CPU The CPU is not yet secured in the tool f With the tool and the CPU in the topside down position press the topside release tab outward away from the center button This action is accompanied by a click sound as the tool closes and grabs the CPU The CPU should now be secured in the tool g Ensure that the CPU is secured in the tool When the CPU i...

Page 175: ... side movement of the CPU within the socket 6 To release the CPU from the tool press the center button This action is accompanied by a click sound as the tool opens and releases the CPU 7 Remove the tool 8 Inspect the CPU to ensure that it sits evenly within the socket Servicing Components 175 ...

Page 176: ...ket do not move it or push on it 9 Close the CPU load plate 10 Lower and lock the right side lever ensuring that the lever is secured under its retaining clip and that the bend in the lever locks the cover plate The right side lever must be closed first 176 Oracle Server X5 8 Service Manual December 2015 ...

Page 177: ...d under its retaining clip 12 To apply the thermal compound dispense the contents of the syringe as a single dollop in the center on the top of the CPU Do not spread the thermal compound The pressure applied during the heatsink installation performs this action 13 To install the heatsink Servicing Components 177 ...

Page 178: ...ptive spring loaded heatsink screws with the threaded standoffs on the motherboard b Set the heatsink on top of the CPU Once the heatsink is in contact with the CPU avoid extra movement of the heatsink 178 Oracle Server X5 8 Service Manual December 2015 ...

Page 179: ...crewdriver and alternately tighten each screw one half turn until both screws are completely tightened 14 Ensure that all tools and debris are removed from the CMOD 15 Install the CMOD cover See Remove and Install the CMOD Cover on page 140 Servicing Components 179 ...

Page 180: ...ge 143 Servicing Storage Drives Remove a Storage Drive on page 180 Install a Storage Drive on page 182 Storage Drive Reference on page 184 Remove a Storage Drive Access this component directly from the rear of the server Before You Begin For component serviceability locations and designations see Component Locations and Designations on page 79 180 Oracle Server X5 8 Service Manual December 2015 ...

Page 181: ...ervice see Prepare the Server for Cold Service on page 98 2 Identify the storage drive by its position designation and the indicators on its front panel For example look for the blue steady on Ready to Remove indicator or the amber steady on Service Action Required indicator 3 To unlock the storage drive handle press the handle release button on the front of the HDD The spring loaded handle pops o...

Page 182: ...s internal connector 5 If you are not replacing the HDD install an HDD filler panel See Also Returning the Server to Operation on page 235 Install a Storage Drive Access this component directly from the front of the server Before You Begin For component serviceability locations and designations see Component Locations and Designations on page 79 182 Oracle Server X5 8 Service Manual December 2015 ...

Page 183: ...rvice see Prepare the Server for Cold Service on page 98 2 If necessary remove the HDD filler panel from the slot a Press the handle release button on the front of the filler panel The spring loaded handle pops open b To remove the filler panel use the handle to pull it out of the slot 3 Ensure that the drive handle is open 4 Align the drive with the vacant slot so that the open handle is on the r...

Page 184: ... Rotate the handles to the closed position The drive is flush with the front of the SMOD See Also Returning the Server to Operation on page 235 Storage Drive Reference This section contains storage drive reference information including storage drive slot population rules 184 Oracle Server X5 8 Service Manual December 2015 ...

Page 185: ... DPCCs The server PCIe cards are housed in pairs inside card carriers called DPCCs dual PCIe card carriers The DPCCs allow the cards to be hot serviced removed and installed while the server is powered on Remove a DPCC on page 185 Remove a PCIe Card on page 188 Install a PCIe Card on page 190 Install a DPCC on page 193 Replace a DPCC on page 196 Remove a DPCC This component is accessed directly fr...

Page 186: ...Dual PCIe Card Carrier DPCC Indicators on page 40 Note If only a single PCIe card is present press only the corresponding ATTN button The ATTN buttons alert the system to a request to remove a PCIe card When the system has acknowledged the request it takes the device offline and lights both indicators for each slot When the indicators are lit it is safe to remove the component 186 Oracle Server X5...

Page 187: ...To unlock the DPCC lever lift the release latch and pull the lever downward away from the server This action disengages the PCIe card IO connectors from the connectors on the back of the CMODs Servicing Components 187 ...

Page 188: ...r two PCIe cards can be installed in each Dual PCIe Card Carrier DPCC Perform this procedure when replacing a PCIe card or when changing its configuration Before You Begin For component serviceability locations and designations see Component Locations and Designations on page 79 1 Prepare the server for hot service See Prepare the Server for Hot Service on page 95 188 Oracle Server X5 8 Service Ma...

Page 189: ...ce on page 98 2 Identify the DPCC containing the PCIe card 3 Remove the DPCC See Remove a DPCC on page 185 4 Orient the DPCC so that the hinge is to the left 5 To open the top of the DPCC lift the release latch at the non hinged end of the lid and rotate the lid upward and to the left Servicing Components 189 ...

Page 190: ...ss a PCIe card you must first remove its DPCC see Remove a DPCC on page 185 One or two PCIe cards can be installed in each Dual PCIe Card Carrier DPCC Perform this procedure when replacing a PCIe card or when changing its configuration Before You Begin For component serviceability locations and designations see Component Locations and Designations on page 79 190 Oracle Server X5 8 Service Manual D...

Page 191: ...dentify the DPCC PCIe slot 3 If necessary remove the DPCC See Remove a DPCC on page 185 4 Orient the DPCC so that the hinge is to the left 5 To open the top of the DPCC lift the release latch at the non hinged end of the lid and rotate the lid upward and to the left 6 Ensure that the DPCC top cover is open The top of the DPCC is hinged at one end To open lift the tab on the non hinged end Servicin...

Page 192: ...cing to the left 8 To install the card align the edge connector with the slot in the DPCC and push the card downward into the slot 9 To close the top of the DPCC rotate it to the right ensuring the clip on the edge of the top is secured over the unhinged edge of the DPCC 192 Oracle Server X5 8 Service Manual December 2015 ...

Page 193: ...n page 193 Install a DPCC Perform this procedure as part of a PCIe card replacement or configuration To remove a DPCC see Remove a DPCC on page 185 Before You Begin For component serviceability locations and designations see Component Locations and Designations on page 79 Obtain a stylus for activating recessed buttons 1 Prepare the server for hot service See Prepare the Server for Hot Service on ...

Page 194: ...with the vacant slot The connector back side of the DPCC faces inward toward the server 4 Slide the DPCC into the slot until it stops This leaves the DPCC protruding slightly from the back of the server Do not attempt push the DPCC inward beyond this point 5 Rotate the lever on the DPCC upward until it locks into place Caution Pinch point Keep fingers away from the backside of the lever when closi...

Page 195: ... card is present press only the corresponding ATTN button If you are doing cold service this step is not necessary The buttons alert the system to a request to bring the devices online When the system acknowledges the request it lights the OK indicators on the DPCC 7 Verify that the green OK indicators on the front of the DPCC are on steady See Also Returning the Server to Operation on page 235 Se...

Page 196: ...o Returning the Server to Operation on page 235 PCIe Card and DPCC Reference This section contains reference information for PCIe cards and DPCCs including DPCC population rules Server PCIe Card Capabilities The server contains nine low profile PCIe slots eight Gen 3 DPCC slots accessible at the rear of the server and one Gen 2 slot which is located internally and not directly accessible on the sy...

Page 197: ... the front of the DPCC For an installation the OS lights the green OK indicators DPCC Population Rules One populated DPCC with at least one PCIe card must be installed for each CMOD four or eight populated DPCCs All eight DPCCs must be installed in the system regardless of the system configuration and whether the DPCC contains a PCIe card Servicing System Module SMOD Components This section contai...

Page 198: ...er Before You Begin For component serviceability locations and designations see Component Locations and Designations on page 79 Obtain labels and a pen for labeling cables 1 Prepare the server for cold service See Prepare the Server for Cold Service on page 98 2 Label and disconnect all cables from the SMOD 3 Disengage the SMOD from the server midplane 198 Oracle Server X5 8 Service Manual Decembe...

Page 199: ...e SMOD from the server midplane simultaneously rotate both handles downward to their fully open position This action disengages the connectors on the SMOD from the connectors on the server midplane Caution Physical harm or component damage Do not use the SMOD handles to remove the SMOD from the server Servicing Components 199 ...

Page 200: ...ocedure Perform this procedure after servicing internal SMOD components such as the HBA the ESM the internal USB ports and the system battery Access this component directly from the rear of the server Before You Begin For component serviceability locations and designations see Component Locations and Designations on page 79 Remove the SMOD on page 197 1 Ensure that the handles on the SMOD are in t...

Page 201: ...ng toward the open slot in the server 3 Align the SMOD in the slot 4 Slide the SMOD into the slot until it stops This leaves the SMOD protruding slightly from the back of the server Do not attempt push the SMOD inward beyond this point 5 To install the SMOD simultaneously rotate both handles upward until they lock into place Caution Pinch point When operating the lever keep your fingers clear of t...

Page 202: ...cables to the SMOD Next Steps Returning the Server to Operation on page 235 Servicing the Host Bus Adapter HBA Card This section contains procedures for servicing the HBA card that is located inside the system module SMOD Remove the HBA Card on page 203 Install the HBA Card on page 206 202 Oracle Server X5 8 Service Manual December 2015 ...

Page 203: ...ervice See Prepare the Server for Cold Service on page 98 2 Remove the SMOD See Remove the SMOD on page 197 3 Set the SMOD on a flat surface with the front side facing toward you 4 Close the SMOD handles 5 Rotate the SMOD 180 degrees so the back connector side is facing toward you 6 Turn the SMOD upside down and locate the HBA Note The connector back side of the SMOD should still be facing you The...

Page 204: ...ove the HBA Card 7 Disconnect the ESM extension cable from the HBA 1 8 To unlock the HBA card rotate the green release handle outward and then downward 2 204 Oracle Server X5 8 Service Manual December 2015 ...

Page 205: ...ht need to push it outward from the inside 9 To disconnect the HBA card from its connector on the SMOD motherboard pull the card toward you 1 just far enough so that you can access the SAS cables Note The two storage drive backplane cables are still attached to the card Servicing Components 205 ...

Page 206: ... Do not disconnect the cables from the SMOD 11 Remove the HBA card the rest of the way from the SMOD Next Steps Install the HBA Card on page 206 Install the HBA Card The host bus adapter HBA card is installed in an internal PCIe slot on the SMOD motherboard Before You Begin Remove the HBA Card on page 203 206 Oracle Server X5 8 Service Manual December 2015 ...

Page 207: ...cations and Designations on page 79 1 Position the HBA card with the component side facing upward and the edge connector pointed away from you 2 With the SMOD positioned upside down and the back connector side facing you align the HBA card with the opening on the right Servicing Components 207 ...

Page 208: ...r upward b Rotate the lever inward so it tucks inside the SMOD frame and does not extend outward 6 Ensure that the cables pass through the cable guides on the edge of the SMOD 4 7 Connect the ESM extension cable to the connector on the HBA 5 8 Install the storage drives See Install a Storage Drive on page 182 9 Clear any related component faults For more information see Clear Hardware Fault Messag...

Page 209: ...lace the Energy Storage Module The Energy Storage Module ESM sits in a bracket on the top of the SMOD between the two disk enclosures 1 Prepare the server for cold service See Prepare the Server for Cold Service on page 98 2 Remove the SMOD See Remove the SMOD on page 197 3 Set the SMOD on a flat surface with the back side facing toward you The ESM is located between the two disk drive enclosures ...

Page 210: ...connector from the ESM extension cable 1 5 Remove the ESM 2 by lifting it out of position Lift it straight up and out of position 6 Insert the new ESM into the holder so that the cable extends out the top 210 Oracle Server X5 8 Service Manual December 2015 ...

Page 211: ...the ESM extension cable 2 Replace the ESM Extension Cable 1 Prepare the server for cold service See Prepare the Server for Cold Service on page 98 2 Remove the SMOD See Remove the SMOD on page 197 3 Rotate the SMOD 180 degrees so the back connector side is facing toward you Servicing Components 211 ...

Page 212: ...ension Cable 4 Disconnect the Energy Storage Module ESM cable from the ESM extension cable 1 5 Slide the cable out of the slot 2 6 Turn the SMOD over and locate the HBA 212 Oracle Server X5 8 Service Manual December 2015 ...

Page 213: ...BA 1 8 Disconnect the ESM extension cable from the clips on the enclosure wall 2 9 Remove the old ESM extension cable 10 Route the new ESM extension cable from the HBA under the support beams through the clips 2 and through the slot 3 11 Turn the SMOD over 12 Connect the ESM extension cable to the connector on the ESM Servicing Components 213 ...

Page 214: ... This section contains information about the SAS cables Replace the SAS Cable on page 214 Replace the SAS Cable This is an internal component that is accessible from the rear of the server by removing the SMOD Perform this procedure to replace the SAS cables on the SMOD Before You Begin For component serviceability locations and designations see Component Locations and Designations on page 79 214 ...

Page 215: ... upward facing opening on the right side 7 Remove the HBA card and disconnect the SAS cables See Remove the HBA Card on page 203 8 Disconnect the SAS cables from the drive backplane 9 Carefully route and remove the SAS cables from the SMOD 10 Connect the replacement cables to the drive backplane 11 Route the replacement SAS cables from the backplane to the SMOD motherboard 12 Ensure that the conne...

Page 216: ...ssistant For more information about Oracle System Assistant see Oracle System Assistant on page 44 Before You Begin For component serviceability locations and designations see Component Locations and Designations on page 79 1 Prepare the server for cold service See Prepare the Server for Cold Service on page 98 2 Remove the SMOD See Remove the SMOD on page 197 3 Set the SMOD on a flat surface with...

Page 217: ...d install internal USB flash drives This is an internal component accessible from the rear of the server by removing the SMOD Before You Begin For component serviceability locations and designations see Component Locations and Designations on page 79 1 Prepare the server for cold service See Prepare the Server for Cold Service on page 98 2 Remove the SMOD See Remove the SMOD on page 197 Servicing ...

Page 218: ...rd Note The connector back side of the SMOD should still be facing you The USB flash drive ports are located inside the SMOD next to the HBA card 7 To install the USB drive insert it into its slot If you are installing Oracle System Assistant place it in the upper slot USB port 0 8 If you replaced the Oracle System Assistant USB flash drive reinstall Oracle System Assistant on the new USB flash dr...

Page 219: ...so known as an RTC battery This is an internal component accessed from the rear of the server by removing the SMOD Before You Begin For component serviceability locations and designations see Component Locations and Designations on page 79 The system battery type CR 2032 1 Prepare the server for cold service See Prepare the Server for Cold Service on page 98 2 Remove the SMOD See Remove the SMOD o...

Page 220: ...Replace the Real Time Clock System Battery The system battery is located on the SMOD motherboard 220 Oracle Server X5 8 Service Manual December 2015 ...

Page 221: ...ry pull it up and out of its holder 5 To orient the replacement battery ensure that the positive side of the battery is facing away from the holder 6 To install the battery set it in the holder and push it inward The battery snaps into place Servicing Components 221 ...

Page 222: ...d 7 Ensure that the battery is properly seated in its holder The battery must be square in the holder Note If necessary once the server is operational access the BIOS Setup Utility to set the clock Next Steps Install the SMOD on page 200 222 Oracle Server X5 8 Service Manual December 2015 ...

Page 223: ... the server for cold service See Prepare the Server for Cold Service on page 98 2 At the front of the server a Remove all eight fan modules See Remove a Fan Module on page 117 b Remove both fan frames See Remove a Fan Frame on page 122 c Remove the CMODs See Remove a CMOD on page 137 d Remove the four PSUs See Remove a PSU on page 126 e Remove the FIM See Remove the FIM on page 133 3 At the rear o...

Page 224: ...er to the rack at the front of the server 5 Use a lift to remove the server from the rack The midplane assembly is located inside the server In the following illustration call out 1 shows the location of the midplane assembly 224 Oracle Server X5 8 Service Manual December 2015 ...

Page 225: ...anel and remove the panel 7 Carefully remove and retain the protective black plastic insert that covers the top of the midplane assembly Note the orientation of the insert with respect to the opening The insert is fitted to the opening using tabs and flaps Servicing Components 225 ...

Page 226: ...five cables four 20 pin PSU cables and one 8 pin cable for the AC power indicator LEDs that are routed through the server and are connected to the backside of the midplane assembly To remove the midplane assembly disconnect these connectors As an aid a label on the side of the chassis shows the arrangement and labeling of the five connectors 226 Oracle Server X5 8 Service Manual December 2015 ...

Page 227: ...label 9 Reach into the side access opening and disconnect the five connectors from the back of the midplane assembly Tip To see the connectors direct the light from a flashlight through the small opening in the top access just above the cable connect points Servicing Components 227 ...

Page 228: ...Replace the Midplane Assembly The following illustration shows the location and arrangement of the connectors on the back of the midplane 228 Oracle Server X5 8 Service Manual December 2015 ...

Page 229: ... s side access opening The cables inside the chassis should lie flat so they are not damaged during the installation of the replacement midplane assembly 12 Align and position the replacement midplane assembly in the opening in the top of the server 13 Carefully lower the midplane assembly into the server until the top of the assembly is flush with the top of the server Servicing Components 229 ...

Page 230: ...server 14 Connect the five cables to the connectors on the back of the midplane assembly Ensure that the connectors are positioned correctly so the key protrusion on the side of the connector is aligned with the notch in the connector on the midplane assembly For best access 230 Oracle Server X5 8 Service Manual December 2015 ...

Page 231: ...ng that the four captive screws are aligned with the holes in the side of the chassis 16 To secure the access cover to the chassis tighten the four captive screws 17 Install the black plastic insert over the top of the midplane assembly Ensure that the orientation of the insert is correct The insert is fitted to the opening using tabs and flaps 18 Align the top access cover with the opening in the...

Page 232: ... the server a Install the CMODs See Install a CMOD on page 143 Your server might have four CMODs or it might have eight b Install both fan frames See Install a Fan Frame on page 124 c Install all eight fan modules See Install a Fan Module on page 120 d Install the FIM See Install the FIM on page 134 232 Oracle Server X5 8 Service Manual December 2015 ...

Page 233: ...the SMOD on page 200 b Install all eight DPCCs See Install a DPCC on page 193 For slot designations see DPCC and PCIe Card Slot Designations on page 87 c Attach cables to their respective connectors and ports at back side of the server 23 Prepare the server for operation See Returning the Server to Operation on page 235 Servicing Components 233 ...

Page 234: ...234 Oracle Server X5 8 Service Manual December 2015 ...

Page 235: ...ear of the server 3 Connect all AC power cables to their inlets on the rear of the server and verify that they are locked The retaining clips lock the power cables and prevent accidental disconnect To ensure redundancy power for the server should come from at least two separate circuits 4 If necessary connect the other end of the AC power cables to the supply outlet 5 Ensure that the server is pow...

Page 236: ... Operating State Indicators on page 59 Use the following procedure to reapply main power for all server components 1 Ensure that the server is in standby power mode 2 To power on the server do one of the following From the front of the server press and immediately release the Power button on the server front panel From the Oracle ILOM web interface Summary home screen click Power State Turn On but...

Page 237: ... cycle the server 2 Press the F2 key while the system is performing the power on self test POST Note If there is an error during the boot process you can press F1 to access the BIOS Setup utility Alternatively you can use the following hot key combinations to access the BIOS Setup utility from a serial connection F1 Control Q F2 Control E F7 Control D F8 Control P F9 Control O F10 Control S F12 Co...

Page 238: ... and play PnP devices virtualization internal devices and add in cards Boot Configuration interface for boot settings including boot mode Legacy or UEFI Oracle System Assistant Configuration and boot option priority Exit Saves or discards changes This section contains screen captures of BIOS Setup utility screens To access the BIOS Setup utility see Access the BIOS Setup Utility on page 237 The fo...

Page 239: ... Example 18 01 04 01 System Date System Date Current date You can change the date setting Example Thu 03 05 2013 System Time Current time You can change the time setting Example 13 38 27 QPI Link Speed R O SLOW 6 4 GT s 7 2 GT s 8 0 GT s Intel Quick Path Interconnect QPI operational speed Total Memory R O Memory in gigabytes Example 64 GB DDR3 Current Memory Speed R O Memory speed Example 1333 MHz...

Page 240: ... ID brand CPU Signature Processor CPU information Example 306E7 Microcode Patch Software update microcode patch information Example 704 Max CPU Speed Maximum non turbo speed of the processor Example 2800 MHz Min CPU Speed Minimum speed of the processor Processor Cores Number of available processor cores Example 15 Intel HT Technology Indicates whether Intel Hyper Threading is supported Intel VT x ...

Page 241: ...ion D6 32 GB D7 32 GB D8 32 GB D9 32 GB D10 32 GB D11 Not present D12 32 GB D13 Not present D14 Not present D15 Not present D16 Not present Security Setting Configure the security setting Administrator Password Set the Administrator password BIOS Setup Utility 241 ...

Page 242: ...BIOS Setup Utility Screens 242 Oracle Server X5 8 Service Manual December 2015 ...

Page 243: ...BIOS Setup Utility Screens BIOS Setup Utility 243 ...

Page 244: ...BIOS Setup Utility Screens Advanced Screen Legacy The following sections show the sub selections on the Advanced screen 244 Oracle Server X5 8 Service Manual December 2015 ...

Page 245: ...er overflow attacks when combined with a supporting OS Oracle Solaris Oracle VM Windows Server Red Hat Enterprise Linux SUSE Linux Enterprise Server and VMware ESXi Hardware Prefetcher Disabled Enabled Enabled Enable the mid level cache L2 streamer prefetcher Adjacent Cache Line Prefetch Disabled Enabled Enabled Enable the mid level cache L2 prefetching of adjacent cache lines DCU Streamer Prefetc...

Page 246: ...y the CPU Enable or disable CPU C3 ACPI C2 report to the operating system Turbo Mode Disabled Enabled Displays only if Power Technology is set to Custom Intel SpeedStep is set to enabled and TurboMode is supported in the CPU Energy Performance Performance Balanced Performance Balanced Performance Optimize between performance and power savings Windows 2008 and later operating systems override this ...

Page 247: ...VT100 VT UTF8 ANSI VT100 Select the emulation for the terminal VT100 ASCII character set VT100 Extends VT100 to support color function keys etc VT UTF8 Uses UTF8 encoding to map Unicode characters onto one or more bytes ANSI Extended ASCII character set Bits per Second 9600 10200 57600 115200 9600 Select the serial port transmission speed The speed must be matched on the connecting serial device L...

Page 248: ...goto x86AdminDiag docs TPM Support Disabled Enabled Enabled Enable or disable TPM support Only UEFI BIOS implements this setup option If disabled the OS does not show TPM TPM State Disabled Enabled Disabled Displays whether TPM Support is enabled Current TPM Status Information R O If TPM Support is disabled Current TPM Status displays TPM SUPPORT OFF If TPM Support is enabled Current TPM Status di...

Page 249: ...bnet Mask If the IPv4 Assignment is set to Static set the IPv4 subnet mask Example 255 255 255 0 IPv4 Default Gateway If the IPv4 Assignment is set to Static set the IPv4 default gateway Example 129 144 82 254 Commit Commit the IPv4 configuration settings IPv6 Configuration R O Static Dynamic Dynamic Current configuration of the IPv6 settings IPv6 addresses are written with hexadecimal digits and ...

Page 250: ...sabled When autoconfiguration is disabled only the Link Local address is set None of the autoconfiguration options to configure an IPv6 address are run Stateless When enabled the IPv6 Stateless autoconfiguration is run to learn the IPv6 addresses for the device Dhcpv6_stateless When enabled the Dhcpv6_stateless autoconfiguration is run to learn the DNS and domain information for the device Dhcpv6_...

Page 251: ...BIOS Setup Utility Screens BIOS Setup Utility 251 ...

Page 252: ...BIOS Setup Utility Screens Advanced CPU Power Management Configuration 252 Oracle Server X5 8 Service Manual December 2015 ...

Page 253: ...BIOS Setup Utility Screens Memory Configuration BIOS Setup Utility 253 ...

Page 254: ...BIOS Setup Utility Screens Advanced USB Ports 254 Oracle Server X5 8 Service Manual December 2015 ...

Page 255: ...BIOS Setup Utility Screens Advanced Serial Port Console Redirection BIOS Setup Utility 255 ...

Page 256: ...BIOS Setup Utility Screens 256 Oracle Server X5 8 Service Manual December 2015 ...

Page 257: ...BIOS Setup Utility Screens BIOS Setup Utility 257 ...

Page 258: ...BIOS Setup Utility Screens 258 Oracle Server X5 8 Service Manual December 2015 ...

Page 259: ...BIOS Setup Utility Screens Advanced Trusted Computing BIOS Setup Utility 259 ...

Page 260: ...BIOS Setup Utility Screens 260 Oracle Server X5 8 Service Manual December 2015 ...

Page 261: ...BIOS Setup Utility Screens Advanced Network Stack BIOS Setup Utility 261 ...

Page 262: ...BIOS Setup Utility Screens Advanced Legacy iSCSI 262 Oracle Server X5 8 Service Manual December 2015 ...

Page 263: ...BIOS Setup Utility Screens Advanced BMC Network Configuration BIOS Setup Utility 263 ...

Page 264: ...BIOS Setup Utility Screens 264 Oracle Server X5 8 Service Manual December 2015 ...

Page 265: ...BIOS Setup Utility Screens BIOS Setup Utility 265 ...

Page 266: ...O virtualization settings VT d Disabled Enabled Enabled Enable or disable Intel Virtualization Technology for directed I O VT d If enabled ensures improved isolation of I O resources for greater reliability security and availability SR IOV Disabled Enabled Disabled Single Root I O Virtualization SR IOV is used to configure devices into multiple virtual devices that can be used on virtual OS instal...

Page 267: ...to disabled Option ROM for the card is not copied into memory and the execution of the Option ROM is inhibited Net 2 and Net 3 OpROM Enable Disabled Enabled Enabled Enable or disable Option ROM If set to enabled Option ROM for the card executes as normal If set to disabled Option ROM for the card is not copied into memory and the execution of the Option ROM is inhibited Add in Cards Enable or disa...

Page 268: ...ty Screens IO Setup Options Options Defaults Description OpROM Enable Disabled Enabled Enabled Enable or disable Option ROM for the internal host bus adapter HBA card 268 Oracle Server X5 8 Service Manual December 2015 ...

Page 269: ...BIOS Setup Utility Screens BIOS Setup Utility 269 ...

Page 270: ...BIOS Setup Utility Screens 270 Oracle Server X5 8 Service Manual December 2015 ...

Page 271: ...BIOS Setup Utility Screens BIOS Setup Utility 271 ...

Page 272: ...t mode Retry boot list Enabled If enabled BIOS automatically retries to boot from the top of the Boot Options Priority list when all devices have been attempted and failed Network Boot Retry Enabled If enabled BIOS automatically retries the PXE list present in the system when all PXE attempts have failed If disabled the system halts and displays the error message Network Boot Failed when all PXE b...

Page 273: ...ws synchronization to occur immediately after a BIOS configuration change by automatically rebooting the system OSA Configuration OSA Internal Support Enabled Open OSA Configuration screen and toggle OSA Internal Support to enable or disable booting OSA from the internal USB port Boot Option Priority Order of discovery by BIOS Move items up and down the list to change the boot priority order in le...

Page 274: ...274 Oracle Server X5 8 Service Manual December 2015 ...

Page 275: ...erver 98 command line interface CLI See CLI complete power removal 100 105 107 component back side 22 designations 82 filler panels 91 locations 80 NAC names 89 serviceability requirements 79 connecting devices to server 72 external cables 73 connector locations 45 contacting support 76 cooling subsystem 47 zones 48 CPU module CMOD cover removing and installing 140 fan module power supply 28 Fault...

Page 276: ...cator module FIM installing 134 location 35 removing 133 full power mode 107 G graceful power off 100 107 H hardware faults diagnosing 58 Hardware Management Pack overview 44 heatsink and processor installing 172 location 27 removing 161 host bus adapter HBA installing 206 location 32 removing 203 host reset button 42 hot service preparing the server 95 I immediate power off 100 107 indicators bac...

Page 277: ... 23 server 18 SMOD 28 storage drives 30 P Pc Check diagnostic tool 71 PCIe card installing 190 reference 196 removing 188 slot designations 87 port locations 45 power modes shutdowns and resets 107 removal 100 subsystem 50 power supply PSU installing 129 removing 126 slot designations 83 powering off CLI remote 103 graceful 100 101 103 104 immediate 100 102 103 104 power button local 101 102 power...

Page 278: ... SP reset 42 system battery CR 2032 replacing 219 cooling subsystem 47 management subsystem 34 power subsystem 50 preparing for cold service 98 preparing for hot service 95 preparing for warm service 96 server block diagram 50 status indicators front and back 35 storage and IO subsystem 45 system module SMOD installing 200 motherboard 31 overview 28 removing 197 T technical support 76 test circuit...

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