8 TROUBLESHOOTING
9 MAINTENANCE AND SERVICE
8
Problem
Possible cause
Solution
No control panel
illumination.
The unit is not switched on.
Switch on the unit at rear next to plug inlet
and at the wall socket.
Pouch does not com-
pletely seal the item.
Item may be too thick to laminate.
Maximum document thickness is 0.6mm.
Check the thickness is correctly selected
and pass it through again, when using
manual mode.
Pouch has waves or
bubbles.
Temperature setting may be incorrect.
Check the thickness is correctly selected
and pass through again when using manu-
al mode.
Pouch is sealed in the
unit.
Temperature setting may be incorrect.
Check the thickness is correctly selected
and pass it through again when using
manual mode.
Pouch is lost in the
unit.
Pouch is jammed.
The unit will automatically reverse the
document. If the jam is not completely
cleared, press and hold the reverse button
while pulling
on the pouch to completely remove it from
the unit.
Pouch was used ‘open end’ first.
Pouch was not cantered on entry.
Pouch was not straight upon entry.
Empty pouch was used.
Pouch is damaged
after lamination.
Damaged rollers or adhesive on rollers.
Damaged rollers or adhesive on rollers. Pass
cleaning sheets through the unit to test
and clean the rollers.
Pouch selection but-
tons does not work.
Switch the settings when using auto mode.
Press Auto/Manual button again to switch
back to manual mode.
• Switch off the unit at the wall. Allow the unit to cool.
• The outside of the unit can be cleaned with a damp cloth. Do not use solvents or
flammable materials to polish the unit.
