Optomany axept S900, User Manual, Page: 27 / 69

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5 Declined Transactions
There may some occasions where the acquirer does not authorise transactions and axept® S900 will report the declined result.
There are various reasons for transactions being declined such as lack of funds in the cardholder’s account or that the card may
have been reported as stolen.
The below shows the screens that will appear during a declined transaction:
01
In this example, axept® S900 displays the Not Authorised message, meaning the
acquirer has not been able to authorise the transaction.
02
axept® S900 will prompt for the card to be removed.
03
axept® S900 will then print both the Merchant’s and Cardholder’s declined receipts.