Copyright © 2017 Optoma Technology, Inc.
4K
FAQ
Q. What resolutions, refresh rate and color depth does my
content need to be to get Chroma 4:4:4?
A. 3840 x 2160 @ 30Hz YUV 4:4:4 (8bit, 10bit, 12bit)
3840 x 2160 @ 60Hz YUV 4:4:4 (8bit)
Q . When HDR content is detected, which color gamut does
the projector use?
A. REC.2020 wide color gamut is the goal. When an HDR
signal is used, the UHD60/65 will map using the REC.2020
WCG. REC.2020 is the target. Please remember that NO
consumer level display (projector or panel) can achieve
100% of REC.2020.
Q. Why doesn’t the keystone button work?
A. When using keystone you compress the image and lose
pixel count. We disabled this feature to make sure that you
get the full 4K resolution with no distortion or compression.
We recommend using the projector lens shift to help adjust
for the offset.
Q. I have the correct cables, but why do all my sources say
the projector is not 4K compatible?
A. Your HDMI 2 port may not have HDCP 2.2 enabled.
Please follow the steps below:
1. Please turn off and unplug your projector. While the
projector is unplug hold down the menu button on the unit.
2. While continuing to hold down the menu button,
reconnect the power plug to the projector.
The power LED will flash between red and blue.
3. Once the Power LED switch to a flashing blue LED only,
IMMEDIATELY let go of the menu button and wait unit
you see the power LED flash purple. Once it is purple,
IMMEDIATELY press the menu button once.
4. After you press the menu once the power LED
should flash purple and the TEMP / LAMP LED should
flash red together.
Let the projector go though and reset the HDCP back to
HDCP 2.2. Once completed, the LED will flash blue then
red, which means you are done and HDCP 2.2 is active.
Please note your source may have to be power cycle
before you can connect it back to the projector.
Q. What audio formats does the S/PDIF (optical) audio
out port support?
A. Two Channel PCM (Pulse-Code Modulation)
If you need further assistance, contact Optoma’s
technical support at 888-289-6786 (Option 2) Monday -
Friday 6 AM - 5 PM PST.
WANT MORE?
Check out our YouTube
channel as product expert Tom from
Optoma shares more 4K fun facts.
