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S t r e a m L i n e 2 0 1 7
FIVE YEAR LIMITED HARDWARE WARRANTY
OptoLum, Inc. warrants its products, if properly used and installed, will be free from defects in materials and
workmanship and will substantially conform to OptoLum’s publicly available specifications for a period of five (5)
years after the date the product was purchased by the end user. If the product fails during the warranty period,
purchaser’s remedy under this limited warranty shall be at OptoLum’s sole election:
Repair the product by means of hardware and/or software or
Replace the product with another product
This limited warranty does not cover damages due to external causes, including, but not limited to, accident,
problems with electrical power, usage not in accordance with product instructions, misuse, neglect, modification,
repair, improper installation, or improper testing. OptoLum is not responsible for indirect, incidental, or
consequential damages resulting from any breach of warranty or under any other legal theory including, but not
limited to, lost profits, downtime, goodwill, damage to or replacement of equipment and property. All Damage
claims must be reported within 30 days of purchase. To obtain warranty service, you may contact your distributor in
accordance with its instructions, or you may contact OptoLum. To request warranty service you should call
OptoLum during the warranty period. Proof of purchase is required. When calling within warranty, please provide:
1)
Your name, shipping address, and telephone number
2)
A description of the model
3)
An explanation of the problem
A Return Authorization (RA) number & ship-to address will be provided to send the product back. The warranty and
remedies set forth above are exclusive and in lieu of all others, whether oral or written, express or implied.
OptoLum specifically disclaims any and all implied warranties, including, without limitation, warranties of
merchantability and fitness for a particular purpose. No OptoLum distributor, dealer, agent or employee is
authorized to make any modification, extension, or addition to this warranty. This warranty gives you specific legal
rights, and you may also have other rights that vary from jurisdiction to jurisdiction.
Unless modified in writing signed by both OptoLum and Purchaser/User, this Limited Warranty is understood to be
the complete and exclusive agreement between OptoLum and Purchaser, including without limitation any
statements made by salespersons or other representatives of OptoLum. No employee or other representative of
OptoLum or any other party is authorized to make any warranty in addition to the warranty contained in this
document.
Items Explicitly NOT covered by this Warranty. OptoLum does not warrant: Defects caused by failure to provide a
suitable installation environment (i.e., temperature above 104°F, humidity above 95%). Acts of God including but
not limited to lightning surges, flooding, or earthquakes. Damage caused during shipment. Damage caused by any
primary side (line voltage) power source problem including but not limited to unregulated power, short circuits, or
lightning induced power surges. Damage caused by use of product for purposes other than those for which it was
designed. Products incorporating white LED’s (Light Emitting Diodes) are not covered for color temperature
variations or changes, brightness reduction or diminished light output. Products installed by other than electricians,
will not be covered.
OPTOLUM DOES NOT COVER LABOR COST ASSOCIATED WITH REPLACEMENT OF PRODUCTS IN END APPLICATIONS.
OPTOLUM CANNOT WARRANTY OR EXTEND ITS WARRANTY TO WORK PROVIDED BY OUTSIDE CONTRACTORS.
OPTOLUM WILL HOWEVER WARRANTY LABOR IF THE INSTALLATION IS DONE BY OPTOLUM QUALIFIED PERSONNEL.
OptoLum, Inc.
1407 W. 10
th
Place
Suite 107
Tempe, AZ 85281
Tel 480-968-2500
Fax 480-968-3005
[email protected]
www.optolum.com
