Pamux User’s Guide
D-1
PRODUCT SUPPORT
PRODUCT SUPPORT
If you have any questions about this product, contact Opto 22 Product Support Monday through
Friday, 8 a.m. to 5 p.m. Pacific Time.
Phone:
800/TEK-OPTO (835-6786)
909/695-3080
Fax:
909/695-3017
E-mail:
Bulletin Board System (BBS):
909/695-1367
(24 hours a day, 7 days a week)
When accessing the BBS, use the following modem settings:
•
No parity, 8 data bits, 1 stop bit
•
Baud rates up to 28,800
•
Z-modem protocol for uploads and downloads (optional but recommended)
When calling for technical support, be prepared to provide the following information about your
system to the Product Support engineer:
•
Software and version being used
•
Controller firmware version
•
PC configuration
•
A complete description of your hardware and operating systems, including:
— jumper configuration
— accessories installed (such as expansion daughter cards)
— type of power supply
— types of I/O units installed
— third-party devices installed (e.g., barcode readers)
•
Specific error messages seen
Summary of Contents for PAMUX
Page 10: ...TABLE OF CONTENTS x Pamux User s Guide...
Page 14: ...TABLE OF CONTENTS xiv Pamux User s Guide...
Page 103: ...PROGRAMING WITH THE PAMUX DRIVER 3 42 Pamux User s Guide...
Page 121: ...PROGRAMING WITHOUT THE PAMUX DRIVER 4 18 Pamux User s Guide...
Page 125: ...TROUBLESHOOTING AND TIPS A 4 A 4 A 4 A 4 A 4 Pamux User s Guide...
Page 135: ...SPECIFICATIONS B 10 Pamux User s Guide...
Page 141: ...TEMPERATURE CONVERSIONS ROUTINES C 6 Pamux User s Guide...
Page 143: ...PRODUCT SUPPORT D 2 Pamux User s Guide...
Page 149: ...GLOSSARY E 6 Pamux User s Guide...